Harrisburg Hershey Hotel

Harrisburg Hershey Hotel

room also has couch, ottoman and desk
Traveller (73)
Comfortable Queen size bed in the suite
Room & Suite (22)
Enjoy free continental hot breakfast
Dining (2)

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About

4.0
#1 of 5 motels in Harrisburg
4.1 of 5 bubbles
Location
4.0 of 5 bubbles
Cleanliness
4.0 of 5 bubbles
Service
3.9 of 5 bubbles
Value
Located in Harrisburg,PA, the Harrisburg Hershey Hotel is sure to provide a peaceful and comforting home away from home for any traveler. Each hotel provides free internet access, giving guests the opportunity to check emails and surf the web, all from the comforts of their room or the business center. With cleanliness and value being our top priority, we ensure a restful and productive stay. On top of that, our superior customer service will ensure that we meet all your needs and go beyond your expectations.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Business Centre with Internet Access
24-hour front desk
Express check-in / check-out
Parking
Wifi
Pool / beach towels
Indoor pool
Heated pool
Breakfast available
Breakfast buffet
Vending machine
Self-serve laundry
Room features
Desk
Housekeeping
Iron
Wake-up service / alarm clock
Coffee / tea maker
Flatscreen TV
On-demand films
Hair dryer
Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
2.0 of 5 stars
HOTEL STYLE
Modern
Family
Languages Spoken
English, Hindi
586Reviews8Q+A51Room tips
Traveller rating
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Detailed Reviews
Michelle B wrote a review Feb 2020
New Haven, Connecticut112 contributions24 helpful votes
3.0 of 5 bubbles
This was a walk in booking and was reasonable priced. The front desk staff in the evening and morning were very nice. Love the water “fountain “ in the lobby it’s very calming and mesmerizing. The breakfast was good. The room was nice, the couch in the room was like going back to the 70’s. The bed was very comfortable. When I went to take a shower, I noticed there was an unwrapped bar of soap on the soap holder along with a bottle of shampoo. After viewing it closer, I noticed it was used.
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Date of stay: February 2020Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from hotelbwhbg, Manager at Harrisburg Hershey Hotel
Responded Feb 17, 2020
Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. If I can provide any assistance, please don't hesitate to contact me directly at 7176520101. Sincerely, - General Manager Best Western Harrisburg Hershey Hotel
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Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Suz732 wrote a review Mar 2021
United States53 contributions32 helpful votes
3.0 of 5 bubbles
This hotel has a good location to get to Hershey's attractions and anything else in the area. However, there wasn't much to see out the windows. But then again, you're not there to stare out hotel windows, right?

The place needs serious updating. The furniture was falling apart, scratched up, and even the one lamp couldn't stand straight up anymore. Even the whirlpool had a broken handle (more like someone took a piece off of it).

The room was relatively clean, but it was getting old. We ended up not using the whirlpool because it just didn't look exactly right.

There was an ice vending machine, but there weren't any vending machines for snacks and soda. If you want them, you have to purchase them from the hotel itself, and that will cost you nearly $5 for a can of soda and a bottle of Gatorade.

Pandemic Protocols: They had the plexiglass at the front desk. They advertised the Grab & Go breakfast Best Westerns have been doing. I picked up two bags - one for me and one for my partner. We each got a bottle of water, a small breakfast bar, and a bag of chips...?! Other BWs have given fruit or a small cereal box with a small cup of milk. But chips? That is not on BW's website at all for the Grab & Go breakfast.

Best Western is a good chain. I hope they put money back into this one. I don't see how a place can start to look run down when it is near a popular attraction.
Read more
Date of stay: March 2021
5.0 of 5 bubblesLocation
3.0 of 5 bubblesService
3.0 of 5 bubblesSleep Quality
Room Tip: Bring your own snacks, beverages, and breakfast as they either charge high prices or do not...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Anil Rastogi, General Manager at Harrisburg Hershey Hotel
Responded Apr 1, 2021
Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. If I can provide any assistance, please don't hesitate to contact me directly at 7176520101. Sincerely, Front Desk
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Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Robert S wrote a review Jul 2022
Columbus, Ohio40 contributions15 helpful votes
4.0 of 5 bubbles
We stayed here 1 night while visiting Hershey. We chose this hotel mainly because it was only a few miles from Hershey and the price was substantially cheaper than the hotels closer to the Hershey attractions. Overall, it was ok, but not great. The room was clean. The beds were a bit uncomfortable, however there was a large truck out front unloading new mattresses when we checked in, so I assume they're being replaced. It was reasonably quiet although we could hear people talking and footsteps late at night but not too bad. The breakfast was pretty good and featured a good selection of hot and cold foods. The hotel seems to need some upkeep here and there. The shower curtain was showing some wear and tear, the blackout curtains in the room needed replaced, etc. Nothing really bad though. If you're just looking for a place to spend a night or two and save some money, it fills the bill.
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Date of stay: July 2022
4.0 of 5 bubblesValue
4.0 of 5 bubblesService
3.0 of 5 bubblesSleep Quality
Room Tip: request a room on an upper floor for less noise
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Jim S wrote a review Jul 2021
9 contributions
+1
1.0 of 5 bubbles
I registered for a single night stay at $249. The first room I went in had the smoke detector removed with the wires still hanging out, stains all over the bed, and some water damage or something in the bathroom, as well as soot in the electrical outlet making me think there was a short or the plug might’ve been dangerous.

The second room had even more stains on the bed, a small red mark that looked like a drop of blood, or a small blood sucker was killed there like a tick or bed bug (although I did not see either so cannot confirm). A giant yellow stain on the box spring was present in the second room.

I immediately went to the front to check out, if at $250 a night they can’t offer clean sheets they don’t deserve your business.
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Date of stay: July 2021Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Mreyno1 wrote a review Aug 2021
1 contribution
1.0 of 5 bubbles
Toilet overflowed (not caused by us) and manager made us clean it up. Front desk Associate called her manager and they said give the customer a plunger and some towels and have them clean it. There was only one person on duty so although nice I said that is ridiculous when paying $300 a night. After waiting an hour and a half for her to come up and needing to go to sleep, I just went down, grabbed the stuff, and cleaned it myself.
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Review collected in partnership with Best Western
Date of stay: August 2021
1.0 of 5 bubblesValue
3.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
1.0 of 5 bubblesCleanliness
1.0 of 5 bubblesService
3.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
TigZero wrote a review Aug 2021
Great Falls, Montana4 contributions4 helpful votes
1.0 of 5 bubbles
There was a price difference between what I booked the room for on bestwestern.com that I had to prove so that is something to look into.
The appearance of our room compared to all of the other Best Westerns we’ve always enjoyed in other states was a major disappointment. Maybe one of the worst looking hotel rooms I have ever stayed in traveling all over for 25 years. The hotel elevator looked like the floor hadn’t been cleaned for some time. The room furniture was dated and sad looking. There were dirty brown spots on the curtains looking like from fingerprints and a red stain on the carpet that I had to convince my son was from sauce and not blood like he feared. The white sheets had many stains which made us fear if they were washed. The kids did not want to sleep on the sheets and put clothes down to cover the pillow cases. Usually we want to sleep in a comfy hotel bed, instead, we were all excited to get out of bed first thing in the morning to shower because we felt dirty.
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Review collected in partnership with Best Western
Date of stay: August 2021
2.0 of 5 bubblesValue
2.0 of 5 bubblesRooms
4.0 of 5 bubblesLocation
2.0 of 5 bubblesCleanliness
3.0 of 5 bubblesService
2.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Michele R wrote a review Nov 2021
1 contribution
1.0 of 5 bubbles
Terrible manager - stayed here 4 of last 6 years at least twice a year prior to new manager. Bathroom water was off, had to have someone from front desk turn on, then leaked all night and we had to use lobby bathroom. Wi Fi was not working, some of the outlets in the room were not working, telephone did not work and night clerk confirmed these were all issues. When I asked not to be billed, manager did not say a work and billed me anyway, And then when complained to Corporate Best Western, they stated they could not help. Manager claimed I did not ask for another room, but we did not find this out as it was flooding through the night. Manager told Corporate that they were full for the night, so he clearly lied about the whole issue. Corporate refused to refund my money.
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Date of stay: November 2021
1.0 of 5 bubblesValue
1.0 of 5 bubblesService
3.0 of 5 bubblesSleep Quality
Room Tip: Do not stay here
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Anne D wrote a review Feb 2020
Bethlehem, Pennsylvania1,236 contribution507 helpful votes
3.0 of 5 bubbles
Check in was fine although a little slow. Reception area was ok but room was a little tired. Price was fair but bed was not the best and breakfast was really disappointing with no healthy options and they asked you for a 10 for breakfast. Don’t think we’ll be back.
Read more
Date of stay: February 2020
3.0 of 5 bubblesLocation
3.0 of 5 bubblesService
3.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from hotelbwhbg, Manager at Harrisburg Hershey Hotel
Responded Feb 25, 2020
Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. If I can provide any assistance, please don't hesitate to contact me directly at 7176520101. Sincerely, - General Manager
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Chrissy Kruppenbach wrote a review Nov 2021
Palm Bay, Florida54 contributions1 helpful vote
5.0 of 5 bubbles
Friendly, Kind, Helpful, Clean, Good Breakfast, Fast Service, Fitness Room (Weights, Bike, Treadmill, & Eliptical), Indoor - Heated Pool (with plenty of seating & Extra Pool Towels), There is a Restaurant Very Close by, it's in a Nice Area, And well this place is just so much nicer than most!
The Eggs are not REAL Eggs - I believe they are fake ones... However, the Sausage Links & Patties were good... They also have Coffee (Available all day long), Hot Chocolate, Hot Tea, Juice, Bagels, Bread, Cream Cheese, Butter, Waffles, Muffins, Cereal, Instant Oatmeal, Potatoes, Yogurt, Fruit, & I'm sure I'm missing stuff... They also have a Computer & Printing station; Lots of Tables & Chairs/ Benches; & Couches too!!
Read more
Review collected in partnership with Best Western
Date of stay: October 2021
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Heather B wrote a review Aug 2023
1 contribution
1.0 of 5 bubbles
Upon arriving at the hotel around 6 pm after visiting Hershey Park we checked-in & made our way to the room. The room was at the very end of the hallway. I thought the price of $262 was a bit high but we did book a room with a jacuzzi tub, immediately when we checked-in I realized the BW app and website pictures were likely from ten years ago! In the hallway we noticed a foul odor, which seemed to be coming of the outside exit door which was just outside of our room.

When we entered the room, it was incredibly humid & musty smelling. Initially it looked okay, for a budget hotel, however we quickly noticed how dirty the carpet and surrounding tiles around the jacuzzi were. Upon further investigation we noticed the carpet was actually soaking wet in some places & damp in others, the carpet just outside the room’s door and the exit door both had considerable wet spots from what appeared to be some kind of leak or flooding potentially from outside of the room or outdoors.

Either way the carpet was damp and wet as mentioned, which is likely the cause of the humidity and musty smell. However, it only got worse from there. My fiancé quickly realized not only was the carpet dirty & wet/damp among other things the tiles surrounding the jacuzzi also had black mold growing along much of the tiling and the walls. We had decided to make the best of it but once we realized there was black mold I couldn’t fathom staying there for the price we paid. To top it off… the bed itself was more like an army cot or just springs honestly and the furniture and entire room looked as if no one had cleaned or even occupied it in quite some time.

I’d also like to address the fact that upon leaving the room we attempted to use the exit door to the right of our room instead of walking through the front of the hotel only to find when we opened the door there was what can only be described as weeks and weeks of garbage piled up high right along the walls of the hotel, just outside the door when you open it. That was clearly the culprit of the odor in the hallway, as well as, when opening the door there were bee’s and flies swarming all of the garbage.

The clerk on duty said he was only filling in that day and he said he 100% understood the situation and that we would receive a full refund. He must’ve known the condition already because he didn’t come into the room while we were there to look at the water damage, mold, etc. He explained the manager would give us the refund on the card we used when booking. We have yet to receive a refund after several emails and calls both to the hotel and Best Western’s corporate contacts.

It's more than obvious the photos listed on several sites, including the BW app itself are either old or filtered. Attached pictures of the mold around the tiles, etc.
Read more
Date of stay: August 2023
1.0 of 5 bubblesValue
3.0 of 5 bubblesLocation
1.0 of 5 bubblesService
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Journey12758594532 asked a question Jan 2021
Harrisburg, Pennsylvania
Does the rooms have jacuzzi’s inside?
Answer from grobidea
Loris, South Carolina1 contribution
Not in the King rooms I stayed in. I would say check their hotel description, but I would be skeptical after my latest stay.
Regina P asked a question Dec 2020
1 contribution
Is there access to the pools
Answer from Rose C
Warrensburg, Missouri145 contributions72 helpful votes
Everything was closed due to Covid while we were there
Answer from garth_walker
Calgary, Canada51 contributions8 helpful votes
The pool is indoor. I don’t know how many rooms have a large tub. You should go on the Best Western site and ask the hotel directly.
Answer from hotelbwhbg
Harrisburg, Pennsylvania
The hotel is about 10 minutes to Hershey park and 12-14 from Tangier outlets.
Havva E wrote a tip Aug 2023
1 contribution
2.0 of 5 bubbles
"Avoid this hotel"
Read full review
Kristen R wrote a tip Nov 2022
5 contributions
1.0 of 5 bubbles
"do not stay here- much nicer and closer hotels to Hershey"
Read full review
Donna T wrote a tip Oct 2022
27 contributions1 helpful vote
2.0 of 5 bubbles
"These are all in the actual review."
Read full review
Dee wrote a tip Aug 2022
Scranton, Pennsylvania2 contributions4 helpful votes
2.0 of 5 bubbles
"Lower expectations, gets the job done for a budget friendly hotel near Hershey park"
Read full review
Robert S wrote a tip Jul 2022
Columbus, Ohio40 contributions15 helpful votes
4.0 of 5 bubbles
"request a room on an upper floor for less noise"
Read full review
Not the right property for you?
There are more places to choose from in the Harrisburg area.
PRICE RANGE
C$151 - C$209 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
super 8 harrisburg hershey nw hotel harrisburg, super eight harrisburg, harrisburg super 8, harrisburg super eight
FORMERLY KNOWN AS
Super 8
LOCATION
United StatesPennsylvaniaHarrisburg
NUMBER OF ROOMS
56
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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Harrisburg Hershey Hotel - UPDATED Prices, Reviews & Photos

Frequently Asked Questions about Harrisburg Hershey Hotel
Which popular attractions are close to Harrisburg Hershey Hotel?
Nearby attractions include AACA Museum, Inc. (5.5 km), Hershey Gardens (7.6 km), and Giant Center (7.7 km).
What are some of the property amenities at Harrisburg Hershey Hotel?
Some of the more popular amenities offered include an indoor pool, free wifi, and free breakfast.
What food & drink options are available at Harrisburg Hershey Hotel?
Guests can enjoy free breakfast during their stay.
Is parking available at Harrisburg Hershey Hotel?
Yes, free parking is available to guests.
What are some restaurants close to Harrisburg Hershey Hotel?
Conveniently located restaurants include Vino Italian Restaurant, The Circular, and Harvest at The Hotel Hershey.
Are there opportunities to exercise at Harrisburg Hershey Hotel?
Yes, guests have access to an indoor pool and a fitness centre during their stay.
Which languages are spoken by the staff at Harrisburg Hershey Hotel?
The staff speaks multiple languages, including English and Hindi.
Are there any historical sites close to Harrisburg Hershey Hotel?
Many travellers enjoy visiting John Harris-Simon Cameron Mansion (14.9 km), H. A. Hartman & Son Storage (14.9 km), and Harrisburg Transportation Center (14.9 km).
Is Harrisburg Hershey Hotel accessible?
Yes, it offers wheelchair access and facilities for disabled guests. For specific enquiries, we recommend calling ahead to confirm.
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