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Country Inn & Suites By Carlson, Harrisburg at Union Deposit Road

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Country Inn & Suites By Carlson, Harrisburg at Union Deposit Road
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458 Reviews from our TripAdvisor Community

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Showing 457: English reviews
Start your review of Country Inn & Suites By Carlson, Harrisburg at Union Deposit Road
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Harrisonburg, Virginia
Reviewed 4 days ago NEW

Good location. Nice place. Sheets were thin and had stains on them. I put towel over them and slept on that. Front staff was nice. Room was nice. Quiet. Living area and separate bedroom, 2 tvs. Perfect for us. Pool looked nice. Breakfast was good. Wish they had bacon :-) my husband liked the omelets, I didn't, they had peppers...

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Helpful?
Thank lantz1ct
Andrew W, Manager at Country Inn & Suites By Carlson, Harrisburg at Union Deposit Road, responded to this review

Thank you for taking the time to share about your stay with us. I am very pleased to hear that you enjoyed your time here. I am sorry to hear about the sheets and will address that with the housekeeping manager directly. We do offer a full breakfast and I am please you both enjoyed the different items we offer....

Winchester, Virginia
Reviewed 2 weeks ago via mobile

Normally our trips that include a stay at country inns and suites are great. Unfortunately,last weekend was not. First we reserved and paid for a double queen room and they gave us a double full room.One of the beds had hair on the sheets and crumbs too. The shower had boogers on the wall and the first shower if the...

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Helpful?
Thank 1bigruff
Andrew W, Manager at Country Inn & Suites By Carlson, Harrisburg at Union Deposit Road, responded to this review

We appreciate you providing us feedback on your stay. I am sorry to hear that it was not inline with your experiences at other of our brands. I will be speaking with each department head to find out what happened and make sure that this gets addressed and corrected. I truly apologize for the issues you experienced. We appreciate all...

De Kalb Junction, New York
Reviewed 3 weeks ago

Fantastic place to stay for a family. We all had plenty of room and a comfortable place to lay our heads. It was right on our driving route as well. We had a problem with our reservation caused by my tired mind but they accommodated us anyway.

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Helpful?
Thank redward2016
Andrew W, Manager at Country Inn & Suites By Carlson, Harrisburg at Union Deposit Road, responded to this review

Thank you for the review. I am please everyone was able to enjoy their time with us and glad we were able to take care of the issue with the reservation. We hope you had a safe trip and when you travel to or by this area again, you will again choose to stay with us. Adam A Director of...

Reviewed 4 weeks ago

We stayed 2 nights while we were in Harrisburg to attend an expo. The pool was over chlorinated but clean. There were no extra towels or pillow available while we were there which was weird. I have a goose feather allergy and their pillows were goose feathers. That made for a miserable night sleep. Breakfast was provided and the servers...

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Helpful?
Thank IrishCourt
Andrew W, Manager at Country Inn & Suites By Carlson, Harrisburg at Union Deposit Road, responded to this review

Thank you for taking the time to post a review on our hotel. I am pleased that you enjoyed the hotel and I am sorry to hear that your allergies prevented you from enjoying your time with us more. If you notify the hotel before arriving, we can change out the type of pillows and bedding in the room for...

Gettysburg, Pennsylvania
Reviewed 4 weeks ago

Underwhelmed for the price of the room. Front desk service was terrible. Key to room in 4th floor didn't work, so I went back and I and the employee didn't apologize, almost gave me an attitude like it was my fault. I called the front desk multiple times before the day to ask some questions and no one answered for...

Review collected in partnership with Country Inns & Suites By Carlson
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Helpful?
Thank Saquib S
Andrew W, General Manager at Country Inn & Suites By Carlson, Harrisburg at Union Deposit Road, responded to this review

Thank you for taking the time to provide your feedback. On behalf of our entire staff at Country Inns & Suites we apologize for the concerns you shared about your experience at this hotel. I have addressed your concerns with our team, and I assure you we are working diligently to ensure a similar situation does not occur again in...

Galeton
Reviewed 21 February 2017 via mobile

Very nice staff and comfy bed. Room looked a bit worn but was pretty clean. Shower soap shelves needed a better cleaning and the iron had gunk on it so I had to iron a towel first to not ruin my top. Staff very outgoing , welcoming-and friendly. WIFI service very good. Ate breakfast about 8am. Food amounts were low...

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Helpful?
Thank Maxine H
Andrew W, General Manager at Country Inn & Suites By Carlson, Harrisburg at Union Deposit Road, responded to this review

Thank you for taking the time to provide your feedback. We are thrilled to see that you enjoyed your time at the hotel and will certainly be addressing the areas for improvement you encountered. On behalf of our entire staff at Country Inns & Suites we thank you for your business and we hope to see you again when your...

Jamestown, New York
Reviewed 7 February 2017

This was an awful hotel stay! We booked our rooms online directly from the hotel, received a confirmation that day, then received another confirmation a few days before our stay. We called the night before just to double-check and make sure everything was okay, and they told us we didn't have any reservations, even though we had two email confirmations...

Review collected in partnership with Country Inns & Suites By Carlson
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1Thank 88tera88
CarlsonRezidor, Customer Care at Country Inn & Suites By Carlson, Harrisburg at Union Deposit Road, responded to this review

Thank you for taking the time to post a review. We sincerely apologize for the disappointing service you received from our staff and for the multiple issues you've encountered at that time. Our team is working hard to make sure our guests are comfortable and receiving our best service. We appreciate you bringing this matter to our attention. Your concerns...

Hamburg, Pennsylvania
Reviewed 6 February 2017

Review collected in partnership with Country Inns & Suites By Carlson
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Helpful?
Thank dickh373
Andrew W, General Manager at Country Inn & Suites By Carlson, Harrisburg at Union Deposit Road, responded to this review

Harrisburg, Pennsylvania
Reviewed 29 January 2017

Great hotel. The staff was very friendly and helpful. Pool is nice and clean, the whirlpool was an added bonus. Complimentary breakfast was great, wide variety of food, plenty to choose from. Will stay here again. Highly recommended.

Review collected in partnership with Country Inns & Suites By Carlson
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Helpful?
Thank Jose M
Andrew W, General Manager at Country Inn & Suites By Carlson, Harrisburg at Union Deposit Road, responded to this review

Thank you so much for taking the time to share your experience at our property. We do strive to provide beautiful accommodations with great service to provide the best experience and value for our guests. I will make sure to share your review with our staff to let them know we are staying on the right track. Again, thank you...

Old Bridge, New Jersey
Reviewed 26 January 2017 via mobile

We visited this establishment for one night. Had great amenities. Had a late check out if needed, which was great. Decent breakfast too. Staff was very friendly. Room was clean, bed was comfortable but the thermostat was broken. We needed to put on AC bc it was a warm day and the room was reading 76 when we arrived at...

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Helpful?
Thank Denise S
Andrew W, Manager at Country Inn & Suites By Carlson, Harrisburg at Union Deposit Road, responded to this review

We appreciate you sharing about your last stay with us, I am sorry to hear that you had an issue with the ac in your room. I will speak with the ENG department to make sure everything is functioning correctly. We hope that you choose us next time you are in town. Adam A Director of Operations

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Amenities

Highlights
  • Free Parking
  • Pool
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Business Centre with Internet Access
  • Dry Cleaning
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
Conveniently located off of Interstate 83 and Union Deposit Road, the Country Inn & Suites Harrisburg, PA hotel offers comfortable, spacious accommodations in a prime location. Just minutes from Hersheypark, Giant Center, downtown Harrisburg and Harrisburg International Airport, our Harrisburg lodging features an indoor pool and whirlpool, a Fitness Center and Business Center. With our quality accommodations, signature hospitality and world-class services, guests at the Country Inn & Suites Hotel Harrisburg have an enjoyable stay. ... more   less 

Additional Information about Country Inn & Suites By Carlson, Harrisburg at Union Deposit Road

Address: 1025 Peiffers Lane, Harrisburg, PA 17109
Region: United States > Pennsylvania > Harrisburg
Price Range: $131 - $234 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Country Inn & Suites By Carlson, Harrisburg at Union Deposit Road 3*
Number of rooms: 78
Reservation Options:
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Also Known As:
Country Inn And Suites Harrisburg-Union Deposit
Country Inn & Suites Harrisburg-Union Deposit Hotel Harrisburg
Country Inn Harrisburg
Hotel Style:
#11 Business Hotel in Harrisburg
#14 Family Hotel in Harrisburg
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Questions & Answers

Here's what travellers have asked, with answers from Country Inn & Suites By Carlson, Harrisburg at Union Deposit Road staff and other travellers.
4 questions
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Questions? Get answers from Country Inn & Suites By Carlson, Harrisburg at Union Deposit Road staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Top floor.”
 of 5 bubbles lantz1ct, 25 Mar 2017 | Read review
“No special suggestions.”
 of 5 bubbles Viv315, 28 Dec 2016 | Read review
“Quiet rooms are not facing freeway”
 of 5 bubbles PaulaB414, 23 Dec 2016 | Read review
“Been on all floors with no problems.”
 of 5 bubbles Joseph_Toone, 14 Dec 2016 | Read review
“Convenient location.”
 of 5 bubbles 711judyp, 22 Nov 2016 | Read review
5 of 5