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SpringHill Suites Harrisburg Hershey

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SpringHill Suites Harrisburg Hershey
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430 Reviews from our TripAdvisor Community

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Showing 427: English reviews
Harrisburg, Pennsylvania
Reviewed 2 days ago NEW

I had a high floor room near the elevator and loved it. Having the toilet separate from the main bathroom took a bit to get used to, The staff was nice, room was large enough and the hotel was quiet for a holiday. I would stay again.

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Helpful?
1Thank Dave D
DirectorofSales17110, Director of Sales at SpringHill Suites Harrisburg Hershey, responded to this review

Thank you for staying with us at the SpringHill Suites by Marriott Harrisburg Hershey over the Thanksgiving holiday. We are pleased to know that you enjoyed your stay and will stay with us again should you return to the area.

NJ
Reviewed 1 week ago

I am a Marriott Rewards member and use them for both business and personal travel. This is by far the worst Marriott property I've ever stayed at. The hotel itself is fine. Public areas and rooms are comfortable and in good shape. The staff couldn't be less helpful and customer service is terrible. We were here for a hockey tournament...

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Helpful?
Thank jessieknj
Management response:

Thank you for choosing to stay with us at the SpringHill Suites by Marriott Harrisburg Hershey. We are sorry to hear that you did not enjoy your stay. We strive to provide the best customer service possible and we apologize that we missed that goal during your stay. We hope that you continue to be a loyal Marriott customer at...

Cedar falls
Reviewed 2 weeks ago

I was not overly thrilled with the layout of the rooms with the bathroom right in front of the bed. I did like that the bathroom and shower rooms were separate. Our original room had an odd odor so we asked to switch rooms which we did and the second room had the same, if not stronger, odor. Either way,...

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Helpful?
Thank PhantomB222
Kirsha D, Director of Sales at SpringHill Suites Harrisburg Hershey, responded to this review

Thank you for staying with us at the SpringHill Suites by Marriott Harrisburg Hershey. We are pleased to know that you enjoyed our customer service even if you didn't care for the layout of the rooms. We will certainly relay your comments to the individuals that you had mentioned. We hope that you consider staying with us again should you...

Barnegat Light, New Jersey
Reviewed 3 weeks ago via mobile

Very clean hotel. Pool was inviting with lots of windows. Front desk staff very welcoming and helpful. Rooms had mini fridge and microwave. Additionally, pull out sleeper with two queens a big plus with three kids. Only negative was the fact they did not except a federal government rate.( even on Veterans Day ) they did however have flags in...

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Helpful?
Thank Jim2118
DirectorofSales17110, Director of Sales at SpringHill Suites Harrisburg Hershey, responded to this review

Thank you for staying with us at the SpringHill Suites by Marriott Harrisburg Hershey. We are pleased to know that you enjoyed your stay. If you are or were in the military, we thank you for your service. Our hotel was sold out during that time and many of the rooms were actually in at the federal government rate due...

Niagara area
Reviewed 3 weeks ago

Set on a hillside, we were glad to have our MapQuest directions to find the hotel. Modern, bright lobby. Very friendly and accommodating staff. Indoor pool was enjoyable and at a nice temperature. Breakfast buffet had more than enough options. We used the pull out sofa and found it comfortable. The toilet was located in a separate room from the...

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Helpful?
Thank Niagaratravelpro
Kirsha D, Director of Sales at SpringHill Suites Harrisburg Hershey, responded to this review

Thank you for staying with us at the SpringHill Suites by Marriott Harrisburg Hershey while visiting the Lancaster area. We are glad to know that you enjoyed your stay. Our staff and management strive to offer excellent customer service and a product and it is always nice to know what our guests think. We hope to have the opportunity to...

Reviewed 4 weeks ago

A Category 5 on the Marriott website? I don't think so!!! The beds are as hard as a rock. The pool was the size of a bathtub. The breakfast area tables/chairs look like they're from an auction house closeout; the high metal chairs stick out into the aisle and the low chairs don't go under the tables without lifting them...

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Helpful?
Thank NYChristopherL
DirectorofSales17110, Director of Sales at SpringHill Suites Harrisburg Hershey, responded to this review

Thank you for staying with us at the SpringHill Suites by Marriott Harrisburg Hershey. We are sorry that you did not enjoy your stay. Our hotel just completed a renovation and have the "new look/décor" that Marriott is rolling out for SpringHill Suites. It is a completely different feel from what we previously had. We hope that you continue to...

Waterford, New York, United States
Reviewed 26 October 2016

Stayed for a couple of days while traveling to and from a family members wedding. This place is great after spending a day on the road. It has a convenient location and is very clean and accomodating. Beds are very comfy, we slept well here. The heated pool is nice for relaxation. The staff is very friendly. They were able...

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Helpful?
Thank William R
Kirsha D, Director of Sales at SpringHill Suites Harrisburg Hershey, responded to this review

Thank you for staying with us at the SpringHill Suites by Marriott Harrisburg Hershey while in town for a wedding. We are pleased to know that you enjoyed your stay and that the staff was able to assist your wife. We appreciate you letting us know about the Sky Lounge not having everything on the menu. It will certainly be...

Pittsburgh, Pennsylvania
Reviewed 24 October 2016

We had a wonderful stay in our spacious room at the hotel but the most amazing part was my daughter left behind a cherished stuffed animal that we only discovered was missing when we got back home. We phoned them from our home at 12 am and the night manager listened to our story, tracked down our prize lost possession...

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Helpful?
Thank dladley22
DirectorofSales17110, Director of Sales at SpringHill Suites Harrisburg Hershey, responded to this review

Thank you for staying with us at the SpringHill Suites by Marriott Harrisburg Hershey. We are glad to know that you enjoyed your stay and that we could locate and send home your "lost family member". We appreciate your comments and would welcome the opportunity to have you stay with us again.

Egg Harbor Township, New Jersey
Reviewed 18 October 2016

The SpringHill Suites Harrisburg Hershey is a wonderful hotel. From the minute my wife and I entered the hotel to checkout, we were treated as if we were the only people staying at the hotel. The grounds of the hotel were nice looking and well maintained. There's ample parking. The lobby area from check-in desk location to the area where...

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Helpful?
Thank jpk61646
DirectorofSales17110, Director of Sales at SpringHill Suites Harrisburg Hershey, responded to this review

Thank you for staying with us at the SpringHill Suites by Marriott Harrisburg Hershey. We are pleased to know that you enjoyed your stay. Our hotel just completed a renovation earlier this year. We appreciate your recommendation and look forward to the opportunity to have you stay with us again.

Burlington, Vermont
Reviewed 15 October 2016

Here for a horse show and I have to say everything you could ask for is here. The beds are comfortable, the room is very clean, the staff are over the top friendly and helpful. It's conveniently a 2 minute drive to the Farm Complex and close to downtown. It's right off of the highway so if you don't want...

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Helpful?
Thank ghurka67
DirectorofSales17110, Director of Sales at SpringHill Suites Harrisburg Hershey, responded to this review

Thank you for staying with us during the Horse Show. We are glad that you enjoyed your stay. Our hotel is conveniently located to the PA Farm Show making it easy to travel back and forth throughout the day should you need to. We hope to have the opportunity to have you stay with us again!

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free Breakfast
  • Room Service
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Free Breakfast
  • Shuttle Bus Service
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Self-Serve Laundry

Additional Information about SpringHill Suites Harrisburg Hershey

Address: 15 Capital Drive, at I-81 Progress Avenue Exit 69, Harrisburg, PA 17110
Region: United States > Pennsylvania > Harrisburg
Price Range: $140 - $219 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — SpringHill Suites Harrisburg Hershey 3*
Number of rooms: 118
Reservation Options:
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Also Known As:
Springhill Suites Harrisburg Hershey Hotel Harrisburg
Hotel Style:
#8 Business Hotel in Harrisburg
#15 Romantic Hotel in Harrisburg
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Questions & Answers

Here's what travellers have asked, with answers from SpringHill Suites Harrisburg Hershey staff and other travellers.
2 questions
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Questions? Get answers from SpringHill Suites Harrisburg Hershey staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“near rearof the hotel”
 of 5 bubbles daved4, 3 Dec 2016 | Read review
“To get a good room, stay somewhere else.”
 of 5 bubbles NYChristopherL, 1 Nov 2016 | Read review
“Rooms with even numbers are quieter.”
 of 5 bubbles BarbaraO837, 12 Oct 2016 | Read review
“ask for one closest to the elevators”
 of 5 bubbles teaguej2015, 10 Oct 2016 | Read review
“2nd or 3rd floors will avoid commotion from the breakfast area, swimming pool, and fitness room. Highway proximity is not an issue.”
 of 5 bubbles brianmH6291ZN, 13 Aug 2016 | Read review
5 of 5
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