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Country Inn & Suites By Carlson, Harrisburg Northeast (Hershey)

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Country Inn & Suites By Carlson, Harrisburg Northeast (Hershey)
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630 Reviews from our TripAdvisor Community

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There are newer reviews for Country Inn & Suites By Carlson, Harrisburg Northeast (Hershey)
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Showing 625: English reviews
Bethpage, New York
Reviewed 23 August 2016

Review collected in partnership with Country Inns & Suites By Carlson
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Helpful?
1Thank lauradC199ZI
CIS_Harrisburg_NE, Guest Relations Manager at Country Inn & Suites By Carlson, Harrisburg Northeast (Hershey), responded to this review

Bucks Co. PA
Reviewed 23 August 2016

Review collected in partnership with Country Inns & Suites By Carlson
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Thank toil4travel
CIS_Harrisburg_NE, Guest Relations Manager at Country Inn & Suites By Carlson, Harrisburg Northeast (Hershey), responded to this review

Wayne, New Jersey
Reviewed 22 August 2016

the rooms are clean, but in need of updates. toiletries were of better quality than most hotels . WIFI and breakfast available,and free choc chip cookies to go. there is an indoor pool, however it was advertised as heated but it was around room temperature. plenty of parking.

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Thank pippinllanes
CIS_Harrisburg_NE, Guest Relations Manager at Country Inn & Suites By Carlson, Harrisburg Northeast (Hershey), responded to this review

Thank you for letting us know how impressed you were with our services and amenities. Our primary aim is to give you a comfortable and accommodating experience, and we are very pleased to hear of our success in this ambition. I am so happy that you enjoyed your stay and that you found the accommodations and service to be satisfactory....

East Rockaway, New York, United States
Reviewed 22 August 2016

Our room was spacious and clean. Staff was wonderful and they kept the breakfast bar stocked which wasn't easy due to the crowd. This is our second time staying at this hotel and we've loved it both times. Can't wait to go back next year!

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Helpful?
Thank Wendy C
CIS_Harrisburg_NE, Guest Relations Manager at Country Inn & Suites By Carlson, Harrisburg Northeast (Hershey), responded to this review

Thank you so much for your kind comments and review regarding your most recent stay with us. I can't begin to express how much it means to our management and staff to hear from guests like yourself who have found our accommodations and services to be so welcoming and convenient throughout the years.We are all looking forward to your next...

Hershey, United States
Reviewed 20 August 2016

Review collected in partnership with Country Inns & Suites By Carlson
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Thank Kristin P
CIS_Harrisburg_NE, Guest Relations Manager at Country Inn & Suites By Carlson, Harrisburg Northeast (Hershey), responded to this review

Reviewed 19 August 2016 via mobile

This place is horrible first off lobby Always a wet floor sign yes it's by the pool but it's not wet all the time check in the lady who checked us in was rude she was sarcastic about the way I was paying there was a few good staff members at the desk during different shifts usssaly night shift was...

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Thank Nicky D
CIS_Harrisburg_NE, General Manager at Country Inn & Suites By Carlson, Harrisburg Northeast (Hershey), responded to this review

Nicky, thank you for being a valued guest of the Country Inn and Suites Harrisburg Northeast. Our priority is to provide an experience that is caring, comfortable, and consistent. We regret learning of your dissatisfaction. It would have been our pleasure to correct any concerns that you had while staying with us. Thank you for your feedback. Our team is...

Shirley, Massachusetts, United States
Reviewed 19 August 2016 via mobile

We don't get out much so I was looking forward to a few days at the park and wanted my family to be comfortable. Honestly searched for a good value and realized we weren't staying in the luxury accommodations in the park so it is what it is. We arrived about ten minutes before check in time and there were...

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Helpful?
1Thank Todd M
CIS_Harrisburg_NE, Guest Relations Manager at Country Inn & Suites By Carlson, Harrisburg Northeast (Hershey), responded to this review

Thank you for taking the time to let us know how you enjoyed your stay with us! Hearing about how our efforts to give you a pleasant and accommodating experience have been successful is very rewarding for every member of our staff and management team. Your comments on how we can further improve upon the guest experience are also very...

Farmingville, United States
Reviewed 16 August 2016

Review collected in partnership with Country Inns & Suites By Carlson
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Thank Robert D
CIS_Harrisburg_NE, General Manager at Country Inn & Suites By Carlson, Harrisburg Northeast (Hershey), responded to this review

Reviewed 14 August 2016 via mobile

We were drawn in by pics on the billboards that look fresh, new and clean. Rooms are the opposite. Shower was grungy and dirty. Tufts of grey dirt/dust hanging out of air vents. Torn, dirty carpet and wallpaper. Stairwells dank and smelly. The staff members were nice and the lobby was clean.

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Thank Susflower
CIS_Harrisburg_NE, General Manager at Country Inn & Suites By Carlson, Harrisburg Northeast (Hershey), responded to this review

At the Country Inn and Suites Harrisburg Northeast, we take great pleasure in providing our guests with an experience that is caring, comfortable, and consistent. We regret that you were disappointed with your stay. We appreciate your feedback and will use it to fine tune our operations to ensure the highest satisfaction of our guests.

Porter, Indiana
Reviewed 13 August 2016 via mobile

I always try to give the benefit of the doubt...but, this hotel is bad. My room smelled of urine, the carpet was dirty, breakfast helpers did NOT wear hair nets, vents in the bathroom were black with dirt or mold, the main lobby bathroom had no soap. Overall bad experience.

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Helpful?
Thank Kathleen J
CIS_Harrisburg_NE, General Manager at Country Inn & Suites By Carlson, Harrisburg Northeast (Hershey), responded to this review

Kathleen, we are sorry to hear that your stay was not satisfying. We regret being unaware of your concerns while you were staying with us. It would have been our pleasure to take any corrective action necessary. We will certainly use your feedback to make the necessary adjustments to ensure the highest satisfaction of our valued guests.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Pool
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Self-Serve Laundry

Additional Information about Country Inn & Suites By Carlson, Harrisburg Northeast (Hershey)

Address: 8000 Jonestown Road, Harrisburg, PA 17112
Region: United States > Pennsylvania > Harrisburg
Price Range: $103 - $248 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Country Inn & Suites By Carlson, Harrisburg Northeast (Hershey) 3*
Number of rooms: 79
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Also Known As:
Country Inn & Suites By Carlson Harrisburg Northeast (Hershey) Hotel Harrisburg
Country Inn And Suites By Carlson Harrisburg Northeast (Hershey)
Country Inn Harrisburg Ne
Harrisburg Country Inn
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Questions & Answers

Here's what travellers have asked, with answers from Country Inn & Suites By Carlson, Harrisburg Northeast (Hershey) staff and other travellers.
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Storrs, Connecticut
11 months ago

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Questions? Get answers from Country Inn & Suites By Carlson, Harrisburg Northeast (Hershey) staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“If traveling with family, maybe opt for a suite not on the first floor, as it was a bit small?”
 of 5 bubbles 164timl, 16 Jan 2017 | Read review
“Use the rear side of the Hotel”
 of 5 bubbles JerryandBarb8, 28 Nov 2016 | Read review
“Don't end up with a room by the elevator”
 of 5 bubbles alexjoemom, 13 Nov 2016 | Read review
“expect friendly service”
 of 5 bubbles hotPTC, 18 Oct 2016 | Read review
“stay away from the rooms near the elevators.”
 of 5 bubbles pippinllanes, 22 Aug 2016 | Read review
5 of 5