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Sheraton Harrisburg-Hershey

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Sheraton Harrisburg-Hershey
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723 Reviews from our TripAdvisor Community

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There are newer reviews for Sheraton Harrisburg-Hershey
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Showing 711: English reviews
Macungie, Pennsylvania
Reviewed 20 February 2014

The staff are excellent, rooms are comfortable and the review would have been at least four stars if the plumbing infrastructure of the hotel was in better condition. Greeted nicely, given an upgraded room at check-in and asked about late check out at the time of check in. Fantastic start. The weak spots were the hot tub (operational, but temperature...

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Helpful?
Thank Thomas B
AGMSheraton, Manager at Sheraton Harrisburg-Hershey, responded to this review

Thank you for your review! We apologize for the various plumbing issues that occurred during your stay. Our normal hot tub temperature standards hover in the low 100's, and any irregular temperatures have been amended. Our on-property engineering team is able to correct issues in guest rooms as well. Please feel free to contact us directly with any concerns or...

London
Reviewed 10 February 2014

I stay here regularly and all I can say is that this hotel borders on acceptable. I do agree staff are excellent however the hotel infrastructure is dated, needing refurb and awful on style. Lifts all feel as if they will drop at any moment. Not my preferred choice but practical, clean and convenient. Just one of life's small challenges.

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Helpful?
1Thank 495,702
AGMSheraton, Manager at Sheraton Harrisburg-Hershey, responded to this review

Thank you for taking the time to review our property! We are happy that our staff have treated you well during your past stays and apologize if our rooms have not met your standards. We will be commencing guest room renovations during the 2014-2015 year, and we hope that you will stop in to see our changes. In the meantime,...

PA
Reviewed 5 February 2014

We have stayed at this hotel twice in the past two years. We stay when we go to Hershey park. Our girls love the pool and hot tub area. The staff is always welcoming was fast to pick up our girls wanted to do lots of swimming. They even gave us a room close to the pool so we didn't...

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Helpful?
Thank sueq2000
AGMSheraton, General Manager at Sheraton Harrisburg-Hershey, responded to this review

Thank you for taking the time to review your last stay at our property! We are thrilled to have accommodated your family. Our restaurant is casual, so next time you will have to try it! We look forward to seeing you and your family again soon.

atlantic city
Reviewed 23 January 2014

If you've read my past reviews, you will realize I frequent this hotel, I absolutely love this hotel. On this past trip I was slightly disappointed. First we checked in and the only available room for us was the handicap room. This wasn't really a problem except the shower flooded the bathroom floor everytime we took a shower. Second problem,...

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Helpful?
Thank Sandra W
AGMSheraton, Manager at Sheraton Harrisburg-Hershey, responded to this review

Thank you for your review! We apologize that your experience in our accessible room was less than satisfactory. The bathroom in that room is outfitted as a "roll-in" shower for those who have difficulty using bathtubs, and normally we would move guests that do not need that type of feature if available. We will also make sure our housekeeping department...

Kunkletown, Pennsylvania
Reviewed 17 January 2014

We enjoyed the hotel. The room was clean and comfortable. Loved the bed. The indoor swimming pool was nice though it is not heated. The staff were very helpful and friendly. While we did not use it, the gym looked very well equipped. A bit far from the city center though. Mostly just large commercial stores and restaurants around.

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Helpful?
Thank Melissa F
AGMSheraton, Manager at Sheraton Harrisburg-Hershey, responded to this review

We're glad that you enjoyed your stay at our hotel. Our indoor pool and hot tub are heated, but we apologize if it was not warm enough for your preferences. We hope you will stop by again during our summer months to enjoy our outdoor pool and patio as well!

portland, oregon
Reviewed 10 January 2014

We were one of the many people whose flights were canceled during the early 2014 "Polar Vortex" that froze a lot of the midwest. Rather than spend excessive time at the MDT airport, we checked into this hotel for some rest and relaxation as we waited for the airports to function again. Both of us have stayed at Sheraton hotels...

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Helpful?
Thank pauloregon
AGMSheraton, Manager at Sheraton Harrisburg-Hershey, responded to this review

Thank you for taking your time to review us. We apologize for the dissatisfying experience that you encountered during your stay. Your comfort is our main gold and we will be sure to pass along your comments to the corresponding departments. We will be renovating our rooms during 2014, and we hope you will be back to see our changes....

Miramar, Florida
Reviewed 7 January 2014

Enjoyed the stay. Professional staff. Clean rooms. Near a shopping center. We would come back to this hotel if we were in the area again. It was the first time my kids saw snow so it will be a plce they will remember for the rest of their lives.

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Thank torerique
AGMSheraton, Manager at Sheraton Harrisburg-Hershey, responded to this review

We're glad that your family was able to have a once-in-a-lifetime experience at our hotel! Please feel welcome to stay again on your next vacation!

Akron, Ohio
Reviewed 24 December 2013

I tried several different hotels in Harrisburg for work, and this hotel was overall my favorite. It's a little away from the city center but has almost all the qualities I look for: clean room, comfortable bed, quiet at night, all floor non-smoking, fitness room with weights, swimming pool that's never crowded, etc. The location is great too -- right...

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Helpful?
Thank localhost8
AGMSheraton, Manager at Sheraton Harrisburg-Hershey, responded to this review

Thank you for your review! We're glad that you've enjoyed staying at our property. We invite you to join Sheraton's Starwood Preferred Guest program if you are not already a part of it. Through the SPG program, our hotel will be able to accommodate your future stays based on your personal preferences and requests. Please feel free to contact us...

Bergen, Norway
Reviewed 6 December 2013

Don't get me wrong. It is Sheraton, but you don't get the feeling that this is anything special. Rooms ok, food ok, bar ok, service is ok, but Sheraton? Tried both dinner, breakfast and afternoon drink, but didn't get a kick. You can do better Sheraton

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Helpful?
1Thank AlteEngel
AGMSheraton, Manager at Sheraton Harrisburg-Hershey, responded to this review

Thank you for staying with us! Our mission is to create a comfortable experience for you, and we apologize if our services did not meet your standards. Please contact us with any preferences or suggestions that would enhance your stay at our property.

Cranbury,NJ
Reviewed 4 December 2013

we came in with our Hockey Touney over the Thanksgiving night and weekend. The hotel is nice, we got a club level room, on the 8th floor, smallest room in history I have been to a lot of hotels, this room was to small for a family of 4 with hockey equipment. The Bathroom was SO SMALL my husband who...

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Helpful?
1Thank NJ-sunshine3
AGMSheraton, Manager at Sheraton Harrisburg-Hershey, responded to this review

Thank you for your review! We apologize that your Club Double Bed room felt cramped for your family. Guests are more than welcome to use our bellman's closet to store any extra sports equipment, and we would be happy to accommodate you for any future stays. Please feel free to contact us directly with further requests or questions.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Conference Facilities
  • Airport Transportation
  • Concierge
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Sheraton Harrisburg Hershey Hotel's central location is just minutes away from downtown, the airport, and Hersheypark with easy access to the Pennsylvania Turnpike, I-83, I-283, and I-78. ... more   less 

Additional Information about Sheraton Harrisburg-Hershey

Address: 4650 Lindle Road, Harrisburg, PA 17111
Region: United States > Pennsylvania > Harrisburg
Price Range: $227 - $335 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Sheraton Harrisburg-Hershey 3.5*
Number of rooms: 348
Reservation Options:
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Also Known As:
Sheraton Harrisburg-Hershey Hotel Harrisburg
Harrisburg Sheraton
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Questions & Answers

Here's what travellers have asked, with answers from Sheraton Harrisburg-Hershey staff and other travellers.
5 questions
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8 months ago
York Haven, Pennsylvania
Staten Island, New York
11 months ago
Willow Grove, pa

See all questions (5)

Questions? Get answers from Sheraton Harrisburg-Hershey staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“free car parking- close to shopping”
 of 5 bubbles garyannville, 2 Feb 2017 | Read review
“Ask for a corner room.”
 of 5 bubbles JCDPGH, 26 Jan 2017 | Read review
“Convenient location”
 of 5 bubbles 581tk, 14 Dec 2016 | Read review
“Avoid Room 452”
  • stretched cords
  • peeling paint
  • left over wrapper
  • cobwebs
  • mismatched lamps
  • more cobwebs
 of 5 bubbles 421jays, 16 Nov 2016 | Read review
“really seems like the rooms are all nice/quiet due to the location of the hotel”
 of 5 bubbles Jack_Molho, 31 Oct 2016 | Read review
5 of 5