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Sheraton Harrisburg-Hershey

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Sheraton Harrisburg-Hershey
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704 Reviews from our TripAdvisor Community

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There are newer reviews for Sheraton Harrisburg-Hershey
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Showing 694: English reviews
Wallasey, United Kingdom
Reviewed 24 June 2013 via mobile

We stayed here for 2nights and it was excellent, our room was lovely with plenty of space and very comfortable. There are shops and restaurants within walking distance so plenty of choice. A great place to stay

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Helpful?
Thank cags1999
AGMSheraton, General Manager at Sheraton Harrisburg-Hershey, responded to this review

Thank you for your review! We are happy that you enjoyed your stay and look forward to seeing you again in the future! Enjoy your summer!

West New York, NJ
Reviewed 23 June 2013

Worst Sheraton I ever stayed at... This hotel is only $ oriented, with no effort for even average service that average Sheratons deliver.... and I've stayed at quite a few being an SPG Gold member. They know very well to charge you for something they did not provide (a rollaway bed in our case), but no effort to please customers...

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Helpful?
Thank BizTraveler75
AGMSheraton, General Manager at Sheraton Harrisburg-Hershey, responded to this review

Thank you for taking the time to review your recent stay with us. We are sorry that you feel you were treated poorly and feel as though no Gold amenities were received. The internet we provide is complimentary for all guests. However, the 250 SPG points you received upon check in and the 4pm guaranteed late checkout are all specifically...

Boston, Massachusetts
Reviewed 23 June 2013

Staying with my family here. The hotel is decent, dated but generally good upkeep. No access to lounge for <16 years so hotel was nice to accommodate us in the restaurant. However the shocking reaction of the security has left us feeling uncomfortable and unsafe at the hotel. There are these 2 boys living opposite our room that kept banging...

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Helpful?
Thank SanjeevSahni
AGMSheraton, General Manager at Sheraton Harrisburg-Hershey, responded to this review

Thank you for your review and for bringing this matter to our attention. We have passed this information along to our security staff and will be using this as a training tool. Again, we thank you, and hope you might give us another try if in the area again.

Coeur d'Alene, Idaho
Reviewed 20 June 2013

This hotel has everything you need to be comfortable. The good: Staff was very friendly and helpful Single king bed room was large and spacious Bed was very comfortable Desk was large with lots of space to work Very nice flat panel TV Air conditioner worked great and was able to get the room very cold Window opened to get...

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Helpful?
Thank MartinJLD
AGMSheraton, General Manager at Sheraton Harrisburg-Hershey, responded to this review

Thank you for your great review! We are so happy you enjoyed your stay! Please visit us again when you are in the area!

Newtown Square, Pennsylvania
Reviewed 10 June 2013

I was here for a convention at Hershey. The hotel is what I would expect from a Sheraton--well appointed and friendly staff--just that step above. It was convenient to the highway and turnpike. The large amusement park is a few minutes drive away and I noticed a lot of shopping outlets. The room was cozy and was a good place...

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Helpful?
Thank Bettina P
AGMSheraton, General Manager at Sheraton Harrisburg-Hershey, responded to this review

Thank you for your review! We are happy that you were able to enjoy your stay and all of the amenities we have to offer. Please do visit again when you are in the area!

Germantown, Maryland
Reviewed 7 June 2013

I was welcomed as a Gold Member by very friendly desk staff and told I was given an upgrade due to my status, but it didn't seem like an upgrade when I saw it. I was right --- I later saw my colleagues' room (she's not a Gold member) and they were exactly the same. In fact, I was on...

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Helpful?
Thank ecotait
AGMSheraton, General Manager at Sheraton Harrisburg-Hershey, responded to this review

Thank you for your review and for your loyalty to our SPG program! We apologize that you were not satisfied with the size of your room. However, we are pleased to hear that you were able to get some work done in our lobby. Please visit us again when in the area!

San Francisco
Reviewed 6 June 2013

Stayed midweek early June, despite pointed queries about noise from the interior pool courtyard duty manager assured me that pool facing room would be quiet because it was midweek. Absolutely not the case, had to call about pool noise both nights. Tips to management. 1. close the pool at 10pm (or earlier) and enforce closing time. 2. Sound proof the...

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Helpful?
Thank tsedg
AGMSheraton, General Manager at Sheraton Harrisburg-Hershey, responded to this review

Thank you for your review! We apologize that your stay was not satisfactory due to the noise from the outdoor pool. The pool does get very busy daily throughout the summer, but we should be accomodating to all of our guests. At the very least, we should have offered to move your room for you. Please feel free to contact...

Harrisburg, Pennsylvania
Reviewed 26 May 2013

Thanks to Jordan, for sending Angel up to delivery trash bags. To Derek, for send "AKA" with blankets and Andrew, for being warm and friendly at that the desk. We appreciated the staying in a clean and comfortable hotel. Via Stephanie Rector

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Helpful?
Thank Sabrina R
AGMSheraton, General Manager at Sheraton Harrisburg-Hershey, responded to this review

Thank you for your review! We are so happy that you enjoyed your stay with us, and will be sure to pass along your positive feedback to the staff. Please come visit us again when you are in the area!

Boston, Massachusetts
Reviewed 22 May 2013

Really nice hotel! front desk staff amazing and friendly. Andrew Gruber and the other agent that checking me in on 5/11/13 5pm ish... were very accommodating and professional. The room was great.Shower could be updated, The concierge lounge was well stocked and friendly staff. Pool looked nice but didn't have a chance to enjoy it.

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Helpful?
Thank akruger8
AGMSheraton, General Manager at Sheraton Harrisburg-Hershey, responded to this review

Thank you for your review! We will be sure to pass along your comments to Andy and the Front Office team. Please visit us again while in the area, and be sure to save some time for our pools!

Finger Lakes Wine Country, New York
Reviewed 21 May 2013

Well maintained grounds, attractive to drive up to. Comfy bed, great bed linens/coverings, nice leather chair to sit in for a spell while winding down. Room issues would cause me to chip a half-star off their current rating. My first room was "almost" finished by housekeeping, and it had a very loud A/C fan, the room they offered next had...

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Helpful?
Thank Ballymorrow
AGMSheraton, General Manager at Sheraton Harrisburg-Hershey, responded to this review

Thank you for your review! We are happy that you enjoyed your recent stay with us, aside from some of the room issues you commented on. We have begun some public space renovations, and when finished, we will begin our guest room renovations. We hope you will visit us again to see what improvements we are making for our guests!

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Conference Facilities
  • Airport Transportation
  • Concierge
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Sheraton Harrisburg Hershey Hotel's central location is just minutes away from downtown, the airport, and Hersheypark with easy access to the Pennsylvania Turnpike, I-83, I-283, and I-78. ... more   less 

Additional Information about Sheraton Harrisburg-Hershey

Address: 4650 Lindle Rd, Harrisburg, PA 17111-2426
Region: United States > Pennsylvania > Harrisburg
Price Range: $179 - $307 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Sheraton Harrisburg-Hershey 3.5*
Number of rooms: 348
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Also Known As:
Sheraton Harrisburg-Hershey Hotel Harrisburg
Harrisburg Sheraton
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Questions & Answers

Here's what travellers have asked, with answers from Sheraton Harrisburg-Hershey staff and other travellers.
5 questions
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6 months ago
York Haven, Pennsylvania
Staten Island, New York
8 months ago
Willow Grove, pa

See all questions (5)

Questions? Get answers from Sheraton Harrisburg-Hershey staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Avoid Room 452”
  • stretched cords
  • peeling paint
  • left over wrapper
  • cobwebs
  • mismatched lamps
  • more cobwebs
 of 5 bubbles 421jays, 16 Nov 2016 | Read review
“really seems like the rooms are all nice/quiet due to the location of the hotel”
 of 5 bubbles Jack_Molho, 31 Oct 2016 | Read review
“Get a suite if you can afford it!”
 of 5 bubbles LoriJ411, 27 Oct 2016 | Read review
“Don't take room 526!!”
 of 5 bubbles west5er, 15 Oct 2016 | Read review
“I would advise not getting a room overlooking the pool unless you don't mind the noise that goes along with a pool.”
 of 5 bubbles Sue2109, 30 Sep 2016 | Read review
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