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Residence Inn Harrisburg Hershey

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Traveller (71)
Room & Suite (45)
Dining (8)
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Overview
  • Excellent43%
  • Very good37%
  • Average11%
  • Poor5%
  • Terrible4%
Travellers talk about
“industrial area”(26 reviews)
“full kitchen”(36 reviews)
“penthouse suite”(13 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Suites
Fitness centre
3 Star Hotel
All hotel details
Additional information
Offers from Residence Inn Harrisburg Hershey
Special Offer: Member Rates
Hotel deals
Offers from Residence Inn Harrisburg Hershey
Special Offer: Member Rates
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Rooms
Jul. 1Jul. 2
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1 room, 2 adults, 0 children
Standard Room
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Reviews (358)
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Traveller rating
145
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LanguageEnglish
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All reviewsindustrial areafull kitchenpenthouse suiteindoor poolnewer buildingbasketball courthershey parkseparate buildingsfront deskolder partliving roompull out sofathe breakfast areamarriott propertiesfree breakfastoatmealking bed
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1 - 5 of 357 reviews
Reviewed 1 week ago

Visiting Hershey, this hotel seems to have been around for a while with what seems like little to no updates. They advertise there is a BBQ and picnic area. 1 worn outdoor grill and dirty area with a bench. I did not use the pool...More

Thank stillLearnin
Response from Christine S, Director of Sales at Residence Inn Harrisburg HersheyResponded 1 week ago

Hello stillLearnin! Thank for your for honest feedback. We are sorry your stay was less than expected. We definitely have some unique aspects to our hotel having individuals buildings instead of being under one roof. A lot of guests that stay with us love the...More

Reviewed 1 week ago

If you are going to Hershey Park, the location is alright, but you could do better. We rented a loft suite for two adults and three kids. * The lofts are on the second floor, which if difficult to carry luggage up to if you...More

1  Thank VacationCrazy_6
Response from Christine S, Director of Sales at Residence Inn Harrisburg HersheyResponded 1 week ago

Good day VacationCrazy_6! We are truly sorry you experienced what you did while staying at the hotel. While these things normally do not occur they did with your stay and we are sorry! I have addressed all of your issues with the housekeeping and food...More

Reviewed 1 week ago

When I arrived and I checked in around 7/8pm the front desk woman called to another on her walkie talky, asking about which queen suits were available- the woman replied room 921 and another room. The front desk said ok that’s good because I didn't...More

Thank Aimée S
Response from Christine S, Director of Sales at Residence Inn Harrisburg HersheyResponded 1 week ago

Thank you for letting us know about the issues you experienced Aimee S. From what I understand you were put into a room that was not fully cleaned and that should have never happened. Please accept my apology on behalf of the hotel. I have...More

Reviewed 2 weeks ago

If I could leave less than one star I would. Before you stay here ask yourself how much you would pay for a room with garbage from the previous guest, feces all over the inside of the toilet, dead bugs near the garbage can and...More

Thank fromny2017
Response from Christine S, Director of Sales at Residence Inn Harrisburg HersheyResponded 1 week ago

We are sorry you had a less than pleasant stay with us fromny2017. While I am not sure what happened during your stay I can assure you these things are not regular occurrences here at the Residence Inn Harrisburg Hershey. I have reached out to...More

Reviewed 2 weeks ago via mobile

I generally enjoy stays at Residence Inn; not this one. My family stayed 2 nights during the Memorial Day weekend. There were two major issues: one, the bathroom we stayed was quite dirty. The shower curtain was broken and heavily stained, and the tub was...More

Thank Gavin-Zz
Response from Christine S, Director of Sales at Residence Inn Harrisburg HersheyResponded 2 weeks ago

Good day Gavin-ZZ! We are sorry that you had such an unpleasant experience at the hotel. Given some of the items you mentioned that were wrong with your stay, I can truly understand how you feel if I were in the same position. Please accept...More

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About
Amenities
Top amenities
Free Parking
Pool
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Breakfast included
Hotel Amenities
Free Parking
Business Centre with Internet Access
Breakfast included
Dry Cleaning
Laundry Service
Multilingual Staff
Self-Serve Laundry
Meeting Rooms
Room amenities
Microwave
Things to do
Pool
Fitness Centre with Gym / Workout Room
Heated pool
Indoor pool
Outdoor pool
Details
Price range
US$138 - US$264 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#7 Family Hotel in Harrisburg
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$138 - US$264 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#7 Family Hotel in Harrisburg
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms
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Traveller (71)
Room & Suite (45)
Dining (8)
Pool & Beach (5)
Family and Play Areas (3)
Business Centre & Event Rooms (1)
Questions & Answers
Ask a question
BobbyDD
March 8, 2017|
AnswerShow all 3 answers
Response from Formercouchpotato | Reviewed this property |
I agree with Terafina. Nice property in close proximity to Hershey Park. I recommend calling the property directly to see if you can make an arrangement. Their townhouses are really nice (2 bedrooms, 2 baths, kitchenette... More
0
Votes
novicetravellgirl
August 7, 2016|
AnswerShow all 2 answers
Response from Brandon B | Property representative |
Apologies for the delayed response. For future reference, only our studio suites and penthouse suites have a full kitchen, with an oven. Our one-bedroom and two bedrooms do NOT.
0
Votes
TLC1106
March 20, 2015|
AnswerShow all 2 answers
Response from Brandon B | Property representative |
Hello. I appreciate you taking the time to ask our property a question. Let me start by explaining our property. We have 11 different buildings. 1-10, are stand alone, outside entrances to the rooms. Building 11 is an... More
0
Votes
Room Tips
"Get an upstairs room, away from the road."
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"Do NOT stay! If you do, I warned you!"
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"Stay somewhere else"
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"Check the room cleanliness before unpacking."
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