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Residence Inn by Marriott Hazleton

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1 Station Cir, Hazleton, PA 18202-9747
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveller (70)
Room & Suite (44)
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Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Face masks required for staff in public areas
  • Hand sanitiser available to guests & staff
  • Regularly sanitised high-traffic areas
  • Staff required to regularly wash hands
  • Daily temperature and symptom checks for staff
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Updated 20-12-14 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Residence Inn by Marriott Hazleton
Updated 20-12-14 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#1 of 6 hotels in Hazleton
Location
Cleanliness
Service
Value
Travellers' Choice
GreenLeaders Bronze level
Welcome to the newly refreshed Residence Inn. We are an all suite, state of the art hotel with living, dining and sleeping areas designed for your comfort and convenience. We've perfected the extended stay experience by combining the comforts of the modern home with our passion to thrive for guest loyalty. You can start your day with a hearty "Home Touch" complimentary hot breakfast buffet, and unwind at our evening hospitality reception Monday-Wednesday relaxing by our firepit area or cozy up in front of the lobby fireplace. You can also take advantage of our indoor pool and spa and retire on Marriott's luxurious bedding. We are centrally located from major cities such as Philadelphia and New York City. For those sports enthusiasts, enjoy the areas award winning golf courses, skiing and the speed of NASCAR at Pocono Raceway. Come stay with us and we guarantee you won't want to leave.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Bicycle rental
Tennis court
Kids stay free
Parking
Wifi
Hot bath
Indoor pool
Heated pool
Breakfast buffet
Patio
Pets Allowed ( Dog / Pet Friendly )
Business Centre with Internet Access
Conference facilities
Meeting rooms
Baggage storage
Non-smoking hotel
Outdoor fireplace
Outdoor furniture
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Self-serve laundry
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Room features
Air conditioning
Fireplace
Housekeeping
Kitchenette
Microwave
Cable / satellite TV
Flatscreen TV
Walk-in shower
Refrigerator
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
Mountain view
Landmark view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Green
Family
Languages Spoken
English, Spanish
Hotel links
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276Reviews1Q+A54Room tips
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Popular mentions
John M wrote a review Jul. 2021
1 contribution
Prepaid for seven days for a one-bedroom suite because wife was having major surgery at local hospital. What a mistake. First thought I was getting a two-bedroom suite, WRONG.... One bedroom for 340.00 per night. Problem was I had to take it because they already had money and there were no other vacancies in the area. The clerk refused to even address the issue, was rude and stated I should learn Spanish because I certainly do not understand English. Second day I drove into the parking lot and around two PA State Police Cars. Had to park out back after driving around some lady in the parking lot on the ground crying like crazy. I am the CEO for a non-profit Organization "Veterans Reaching Out" that serves over several thousand United States Armed Forces Veterans”. I am asking all of those who understand loyalty to stand down from this hotel. I will put more in our monthly letter. Just FYI. I have never written a negative review of this nature before in my entire 60 years. Hope another one is not in my path.
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Date of stay: July 2021
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Oceangirl wrote a review Jun. 2021
18 contributions3 helpful votes
Just a quick getaway and it was great.. friendly staff , nice room. Understanding it is still recouping from COVID some amenities are not available. Still good overall. Fun patio and fire pit area. Will definitely go back
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Date of stay: June 2021Trip type: Travelled with friends
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Maria Monica wrote a review Aug. 2020
2 contributions2 helpful votes
Hello to all.. Would like to start this review by 1st saying that I typically do not find myself, ever, writing a review.. This is because everyone's experience and/or expectations (depending on their needs and wants) can be vastly different.. However, I like to consider myself someone who has "normal" expectations when staying away from home. Simply speaking, cleanliness is for me the most important (especially in this day in age), 2nd food choices and 3rd amenities. But sometimes if let's say the amenities or other are lacking, great customer service can make a world of difference. We just stayed at the Residence Inn, Hazleton this past weekend (Aug 1st to the 2nd) and dealt with 1st hand some of the worst customer service we EVER experienced. I mean EVER...We choose this location initially because it checked off most of our needs...We were a group of 10 and 3 rooms checking in after a long day on the river, approx. 7pm. I was 2nd in line behind 2 in my group. I could see my friend a bit upset and wasn't sure why as I had gotten there a few mns after she started. I didn't immediately ask and starting speaking with another friend who was waiting. I could see the front desk person made no effort to engage AT ALL. NO eye contact, zero pleasantries, nothing. When my turn, she didn't bother saying hello, welcome, nothing/zero acknowldgement. Front desk rep only took my cards (ID and CC) from my hand, didn't say a word nor look at me. As a 15 year SPG member (now Bonvoy) I asked if we could do a late checkout and was immediately and rudely told that I must call the next morning to check (so you are telling me you do not know the night prior if you are booked the next day or not??).. I actually knew they weren't fully booked and far from it, so why she didn't want to accommodate is beyond me.. But no biggie.. Every question made by her, (car make/model), pet, or other was brash and just uncomfortable to me. As if it bothered her we were there at the hotel, checking in. This is how it felt. This is not a cheap hotel either. It was approx. $200 a night for regular studio room and higher. No amenities were available (which I can understand), the hot breakfast was also not available. I have paid much less at a Holiday INN for much more. So why the attitude, the brashness?? Why no eye contact, no "enjoy your stay", nothing... My husband felt exactly the same. The last set of our group experienced exactly the same "warm" reception. We are not loud mouths, rude or otherwise. We were respectful and experienced much lesser in return. The only thing I can say about this hotel is that is is clean. Yes. Which during a pandemic is more important than ever. However, housekeeping is responsible for that and not the front desk. The person who checked us in was Marcia. I know that because I called down after the 3rd room told me their experience was horrible. Once she confirmed it was her who checked us in, I asked her if it was "normal practice" to treat all guests in the manner she did, where not even a hello was gifted. We are in a pandemic, you would think a hotel who has been hurting of reservations would want to make you feel welcomed and appreaciate you wanting to spend with them. Marcia, said the following: "I did say hello but you were speaking to someone in a "different language" and didn't hear me".. Excuse me?? So let me get this straight, Marcia says hello to me while I wasn't even checking in, was to the side of the desk waiting for my friend to finish and speaking low to the other guest and I didn't hear her?? Huh? I ask her, why would it matter if I was speaking with another person in "Spanish" while you should have been more concerned to complete the other guests check in? Why was that something you had to say and immediately notice? Did I speak with you in English? Am I not writing in English? I just do not understand the comment...It made no sense. Quite upsetting actually. It is clear to me there was racists undertones to her treatment of all of us. This is NOT ok by any standard. Please stay clear of this hotel if human decency is important to you... Sincerely, The girl who spoke in another language..
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Date of stay: August 2020
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Response from Front Office Manager, Guest Services / Front Office at Residence Inn by Marriott Hazleton
Responded Aug. 3, 2020
Good evening and thank you for staying at the Residence Inn, Hazleton. I would like to start off by thanking you for taking the time to leave a review with us--we appreciate all feedback, as it helps us identify guest needs and allows us to become a better hotel! We strive to provide a world class experience, one that is relaxing and memorable. It has come to my attention that this was not the experience you had during your most recent stay with us. We pride ourselves in maintaining a high level of guest service at all times throughout your stay, from the moment you check-in to your departure. We want all guests to feel at home at the Residence Inn. For failing to meet this standard, I sincerely apologize on behalf of the hotel management. We will be using this occasion as a training opportunity for the staff. Rest assured I will speak directly with the Front Desk Agent who checked you in to your room to ensure that this issue does not reoccur again in the future. Thank you for quickly bringing this matter to my attention. We hope that you will stay with us again in the future, and that you will give us another chance to prove our hotel to you the next time your travels bring you to the Hazleton area. Our staff would be delighted to make it up to you! The next time you are in the area, please contact me directly, and I would like to personally oversee your stay to ensure that it is satisfactory, and extend a complimentary room upgrade to a higher level suite based on our available inventory. I will be reaching out to you shortly to go over the details of your stay with you more in depth! I look forward to speaking with you then. Thank you again, and I hope you have a great evening!
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Jason wrote a review Jan. 2020
1 contribution1 helpful vote
My company works all over the country and I’ve never found a better place to stay while visiting a jobsite than this place. The rooms are as good as you can find and the staff goes above and beyond to make sure everything you need is taken care of. If you are visiting this area I highly recommend staying here.
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Date of stay: January 2020Trip type: Travelled on business
1 Helpful vote
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Response from FrontOfcMgr1, Front Office Manager at Residence Inn by Marriott Hazleton
Responded Jan. 31, 2020
Thank you for staying with us at the Residence Inn Hazleton and for taking the time to tell us about your stay! I am happy to hear that our hotel has stood out to you on your travels. Our staff loves exceeding the guest expectations and making them feel like they are at home. We make sure our rooms are comfortable, inviting, and that they have everything you need. Thank you again and we look forward to your next stay with us here at the Residence Inn!
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ed M wrote a review Dec. 2019
108 contributions39 helpful votes
The light switch for shower is in an unusual location, inside the room instead of outside and was covered by the towels. Ran out towels in gym and pool area. Adequate hot breakfast. Suites are clean and adequate in size. Our room was missing the usual luggage rack.
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Date of stay: December 2019Trip type: Travelled with family
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Response from FrontOfcMgr1, Front Office Manager at Residence Inn by Marriott Hazleton
Responded Dec. 29, 2019
Ed, Thank you for leaving a review about your stay with us. We strive to provide a memorable and relaxing experience for our guests. While I'm delighted to see that you found the suite to be clean and spacious, I am disappointed to know that you felt our breakfast didn't meet up to our usual high quality standards. I will be sure to share your feedback with the team to further improve our hotel experience. Be sure to stop by again whenever your travels bring you back to the Greater Hazleton area. Thank you!
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PRICE RANGE
US$147 - US$215 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
residence inn hazleton hotel hazleton, hazleton residence inn
LOCATION
United StatesPennsylvaniaPocono Mountains RegionLuzerne CountyHazleton
NUMBER OF ROOMS
92
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Frequently Asked Questions about Residence Inn by Marriott Hazleton
Which popular attractions are close to Residence Inn by Marriott Hazleton?
Nearby attractions include Ochs Farm Market (8.0 km), Maylath Farm and Orchard (7.5 km), and Strand Roller Rink (4.9 km).
What are some of the property amenities at Residence Inn by Marriott Hazleton?
Some of the more popular amenities offered include an indoor pool, free wifi, and free breakfast.
Which room amenities are available at Residence Inn by Marriott Hazleton?
Top room amenities include a kitchenette, air conditioning, and a flat screen TV.
What food & drink options are available at Residence Inn by Marriott Hazleton?
Guests can enjoy free breakfast during their stay.
Is parking available at Residence Inn by Marriott Hazleton?
Yes, free parking is available to guests.
What are some restaurants close to Residence Inn by Marriott Hazleton?
Conveniently located restaurants include Martin's Restaurant, Jimmy's Quick Lunch, and Top of the 80's.
Are there opportunities to exercise at Residence Inn by Marriott Hazleton?
Yes, guests have access to an indoor pool and a fitness centre during their stay.
Are any cleaning services offered at Residence Inn by Marriott Hazleton?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Residence Inn by Marriott Hazleton?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Residence Inn by Marriott Hazleton offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and conference facilities.
Which languages are spoken by the staff at Residence Inn by Marriott Hazleton?
The staff speaks multiple languages, including English and Spanish.