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Fairfield Inn & Suites Hershey Chocolate Avenue

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Fairfield Inn & Suites Hershey Chocolate Avenue
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426 Reviews from our TripAdvisor Community

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Showing 423: English reviews
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Reviewed 3 days ago NEWvia mobile

Location is right down the road from all the activities and places to be in Hershey. We were allowed to check in early, the staff was very helpful and accommodating. Our kids felt right at home (never felt like they were a nuisance to the staff). Definitely recommend!

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Helpful?
Thank Lisa R
KristineGulick, Manager at Fairfield Inn & Suites Hershey Chocolate Avenue, responded to this review

Thanks Lisa, for your kind review! I'm glad you felt at home with us, that's truly our goal - to provide stellar service and to make all of our guests feel comfortable. We hope we can be your hotel of choice for your next family adventure in Hershey! Best, Kristine Gulick Area Sales Manager

Toms River, New Jersey
Reviewed 4 weeks ago

Terrible experience! I researched hotels for a couple of weeks before deciding on this one to stay at for a mini babymoon for my husband and myself. I made the reservation a month in advance, yet somehow got booked for the worst room in the hotel. The concierge who checked us in said "Unfortunately you're on the first floor," which...

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Helpful?
Thank AmandaScione
KristineGulick, Manager at Fairfield Inn & Suites Hershey Chocolate Avenue, responded to this review

Amanda, First, Congratulations! What an exciting time it is for you and your husband with a little bundle of joy on the way!! I truly appreciate you providing this feedback, this is certainly not the experience we want our guests to have while staying with us- and this is definitely not the norm, as you could see from our other...

Scranton, Pennsylvania
Reviewed 13 February 2017 via mobile

Our granddaughter placed to compete in Cross Country State finals and we wanted a room close to the race. The hotel was clean and check in was very organized, given the influx of people coming for the State meet. There was a breakfast buffet in the morning and it was very good. I would definitely recommend this hotel to family...

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Helpful?
Thank marianne721
KristineGulick, Manager at Fairfield Inn & Suites Hershey Chocolate Avenue, responded to this review

Hi Marianne721, Thank you for selecting our hotel for your trip to Hershey for the Cross Country State Finals. I'm glad we were close to your venue and you were able to experience our full hot breakfast buffet in the morning. We hope to see you next year for Finals! Happy Travels, Kristine Gulick Area Sales Manager

Queens, New York
Reviewed 27 January 2017 via mobile

This is a brand new, clean hotel. Very close to Hershey. The buffet breakfast was great. Nothing gourmet, but good, edible food to put in your belly before heading to the park. The beds were comfy, linens were clean, lots of outlets all over the room. Bathroom was nice, good shower pressure. Really don't have any complaints. Would absolutely stay...

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Helpful?
Thank GreekGddss
KristineGulick, Manager at Fairfield Inn & Suites Hershey Chocolate Avenue, responded to this review

Hi GreekGddss! Thank you for taking the time to provide your feedback. I'm excited to share this review with our team, we always strive to provide the best service and accommodations and I'm happy to hear your stay went well. We look forward to seeing you again! Best, Kristine Gulick Area Sales Manager

Rockville, Maryland
Reviewed 15 January 2017

These chain hotels are all pretty good. The difference is always in the personalities of the people who work there and this place was great. The .location and facilities were quite convenient and first class but it was the staff that made our stay so enjoyable.

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Helpful?
Thank elainelovesthis
KristineGulick, Manager at Fairfield Inn & Suites Hershey Chocolate Avenue, responded to this review

Elaine, THANK YOU! We know that the service can drastically impact all of our guests experiences with us, and I'm so glad our team could be of assistant while you were on property. We hope to see you again soon! Best, Kristine Gulick Area Sales Manager

NY
Reviewed 12 January 2017

The hotel was conveniently located to all the Hershey attractions. The staff was courteous and the rooms were nice and clean. Love having free breakfast when I book a hotel and theirs was great! The property is very well kept and the staff was always around cleaning up the lobby etc

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Helpful?
Thank petra36
KristineGulick, Manager at Fairfield Inn & Suites Hershey Chocolate Avenue, responded to this review

HI Petra! Thank you so much for the kind words about our hotel. I cannot wait to share them with the team. We look forward to the opportunity to host you the next time you're in town. Safe travels! Best, Kristine Gulick Area Sales Manager

Baltimore
Reviewed 1 January 2017 via mobile

Our family of five came to Hershey to celebrate New Year's Eve. You need to make reservations almost a year in advance for Hotel Hershey and Hershey Lodge, and I always like Marriott, so we booked here. Clean hotel, helpful, friendly staff. Room was large and comfortable. More business like than family oriented. Breakfast was at best ok. Crazy full...

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Helpful?
Thank Fhcvdmom
KristineGulick, Manager at Fairfield Inn & Suites Hershey Chocolate Avenue, responded to this review

Thank you for your review, Fhcvdmom! We're happy the room was large and comfortable; and the staff was able to assist. I hope you had a wonderful time downtown for the celebration. Thanks again for taking the time to provide this feedback. Happy Travels, Kristine Gulick Area Sales Manager

Aston, PA
Reviewed 31 December 2016 via mobile

As a family of 6, it is quite pricey to stay in Hershey, especially at the Lodge or Hotel. Fairfield offers a reasonable rate and a suite that can accommodate our family. Staff was friendly and met our needs. The breakfast was also good. Would recommend for larger families.

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Helpful?
1Thank dadof4Aston
KristineGulick, Manager at Fairfield Inn & Suites Hershey Chocolate Avenue, responded to this review

Thanks dadof4aston! We appreciate you taking the time to give us this feedback- We're so glad we could host while you were in town to visit Hershey! Our suites are ideal for larger families :) We hope we can be your home away from home next time! Best, Kristine Gulick Area Sales Manager

Latrobe, Pennsylvania
Reviewed 29 December 2016 via mobile

We enjoyed our stay at the Fairfield while in town to visit Hershey Park. The hotel is very clean and appealing. Breakfast was a nightmare. Far too many people for the way they have it set up. I do feel that the staff could have been friendlier. I got a very business-like feel from everyone. I like when I'm traveling...

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Helpful?
Thank vacamom3
KristineGulick, Manager at Fairfield Inn & Suites Hershey Chocolate Avenue, responded to this review

Hi Vacamom3! I'm so sorry to hear these remarks, we want all of our guests to feel welcome when staying with us. This will definitely be addressed with our team. Thank you for providing this feedback, as it help enable us to better service our future guests. We hope that you'll give us another opportunity to show you how fantastic...

Martinsburg, West Virginia
Reviewed 14 December 2016 via mobile

We were very happy with our stay at this hotel. I think it was a little overpriced, but overall, the location is great, and the hotel is very clean. The rooms are oversized, beds comfortable, but bathroom just slightly outdated. It was a small challenge to get the room temperature where we wanted it, but I would definitely stay here...

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Helpful?
Thank Shellcapri
KristineGulick, Manager at Fairfield Inn & Suites Hershey Chocolate Avenue, responded to this review

Happy Holidays! Thank you for the kind words about our hotel and staff. We're so glad you had a wonderful stay. We look forward to hosting again. Best, Kristine Gulick Area Sales Manager

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Free Parking
  • Laundry Service
  • Breakfast included
  • Meeting Rooms
  • Dry Cleaning
  • Business Centre with Internet Access
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Award-Winning Fairfield Inn and Suites by Marriott Hershey Chocolate Avenue opened April 2013. The hotel is located minutes from Hersheypark, Giant Center, Tanger outlets, Troeggs Brewing Company, museums and restaurants. Offering everything you need while in Hershey; spacious guest rooms, high speed internet, indoor pool, workout facility, business center and complimentary full hot American breakfast ... more   less 

Additional Information about Fairfield Inn & Suites Hershey Chocolate Avenue

Address: 651 West Areba Avenue, Hershey, PA 17033-1929
Region: United States > Pennsylvania > Hershey
Price Range: $220 - $507 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Fairfield Inn & Suites Hershey Chocolate Avenue 2.5*
Number of rooms: 108
Reservation Options:
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Hotel Style:
#3 Business Hotel in Hershey
#3 Romantic Hotel in Hershey
#4 Family Hotel in Hershey
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Questions & Answers

Here's what travellers have asked, with answers from Fairfield Inn & Suites Hershey Chocolate Avenue staff and other travellers.
23 questions
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Mansfield, NJ
over a year ago
Folly Beach, South Carolina, United States
9 months ago
10 months ago

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Questions? Get answers from Fairfield Inn & Suites Hershey Chocolate Avenue staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“First floor best,view is parking lot and trees”
 of 5 bubbles AnneF354, 28 Nov 2016 | Read review
“Come back to the hotel early so you actually can park your car”
 of 5 bubbles Hazeleyez3, 19 Nov 2016 | Read review
“Not really sure”
 of 5 bubbles heartman29, 14 Nov 2016 | Read review
“We had a room with two Queens so we had an option of a softer or harder bed!”
  • Lovely Decor
 of 5 bubbles lisagX9085WH, 16 Oct 2016 | Read review
“Higher floors tend to have less noise.”
 of 5 bubbles TT777_10, 5 Sep 2016 | Read review
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