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Residence Inn by Marriott Philadelphia Willow Grove

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Traveller (33)
Room & Suite (39)
Dining (14)
Overview
  • Excellent34%
  • Very good42%
  • Average14%
  • Poor5%
  • Terrible5%
Travellers talk about
“full kitchen”(11 reviews)
“bedroom suite”(9 reviews)
“sesame place”(5 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Outdoor pool
Non-Smoking Hotel
Airport Transportation
Suites
3 Star Hotel
All hotel details
Additional information
Offers from Residence Inn by Marriott Philadelphia Willow Grove
Special Offer: Member Rates
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Offers from Residence Inn by Marriott Philadelphia Willow Grove
Special Offer: Member Rates
Hotel deals
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Rooms
Jul. 29Jul. 30
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (114)
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112 results
Traveller rating
38
46
16
6
6
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Time of year
LanguageEnglish
38
46
16
6
6
Show reviews that mention
All reviewsfull kitchenbedroom suitesesame placebusiness parkapartment feelbusiness tripplatinum memberyogurtrooms are largethe room was nicebed was very comfortablejoycepropertyvacanciesdishwashercouchaccommodations
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1 - 5 of 112 reviews
Reviewed 3 weeks ago

I usually do like Residence Inns. Stayed here 2 days in late June. I think the issue with this location is that it was built, I'm guessing, 10-15 years ago behind a commercial park. The commercial park suffers from a lot of vacancies so I...More

1  Thank Michael S
Response from GMWillowGrove, General Manager at Residence Inn by Marriott Philadelphia Willow GroveResponded 2 weeks ago

Dear Michael S, Thank you for taking the time to write about your recent visit to our hotel. First, please accept my apology over the conditions you described in your review. Certainly, we do all that we can to insure that our property is up...More

Reviewed June 14, 2018 via mobile

Had a really great stay with my family while visiting Sesame place. The staff was really welcoming. Room was terrific and breakfast was great. Maybe a bit more in the gym for the next renovation.Didn't use the pool but it looked nice and clean. Want...More

Thank schmidel1218
Reviewed March 29, 2018 via mobile

Great hotel with an apartment feel. The rooms are large and clean. The kitchen is actually usable. I am a platinum member and received a handwritten thank you note for staying with them. That was a nice touch.More

1  Thank Rob r
Response from GMWillowGrove, General Manager at Residence Inn by Marriott Philadelphia Willow GroveResponded March 30, 2018

Dear Rob r, I appreciate your kind words about our hotel. We do attempt to add special touches for our Platinum guests and it is nice to see that they are noticed and appreciated. Thank you for taking the time to write a review and...More

Reviewed October 8, 2017 via mobile

We attended a family wedding and chose this Marriott to stay for 1 night thinking that it would be like all the other Residence Inns we have used in the past. This is obviously a franchise that isn't overseen by Marriott as it is sub-standard....More

1  Thank Sunshine587
Response from Maureen D, Manager at Residence Inn by Marriott Philadelphia Willow GroveResponded October 11, 2017

Thank you Stephanie R for your feedback. I apologize for the condition you found our grounds to be in. This is definitely not up to our standard and I appreciate you taking the time to inform us of your feedback. I can assure you that...More

Reviewed October 3, 2017 via mobile

We only used the hotel to hold a sales meeting in and did not sleep there. It is a very nice, clean hotel and they seem to take pride in it. We had the pleasure of dealing with Brooke at the front desk and we...More

Thank Ron D
Response from GMWillowGrove, General Manager at Residence Inn by Marriott Philadelphia Willow GroveResponded October 4, 2017

Dear Ron D, I sincerely appreciate you letting us know of your experience with our Meeting Room last week. It is always nice to get positive reviews about our hotel amenities and staff here at the hotel. I'll be sure to pass on your comments...More

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About
Awards & Recognition
GreenPartner
Amenities
Top amenities
Free Parking
Free High Speed Internet (WiFi)
Breakfast included
Fitness Centre with Gym / Workout Room
Hotel Amenities
Free Parking
Wheelchair Access
Pets Allowed ( Dog / Pet Friendly )
Breakfast included
Laundry Service
Banquet Room
Self-Serve Laundry
Non-Smoking Hotel
Airport Transportation
Dry Cleaning
Meeting Rooms
Multilingual Staff
Room amenities
Microwave
Things to do
Fitness Centre with Gym / Workout Room
Outdoor pool
Details
Price range
US$126 - US$249 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Kitchenette, Non-Smoking Rooms, Family Rooms
Details
Price range
US$126 - US$249 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Kitchenette, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (33)
Room & Suite (39)
Dining (14)
Questions & Answers
Ask a question
Dhf1120
May 1, 2017|
Answer
Response from GMWillowGrove | Property representative |
We are scheduled to open our pool on Saturday, May 27.
0
Votes
Kahleyne
January 6, 2017|
Answer
Response from Andrew_S-GM-ABECY | Property representative |
There are 2 treadmills and the Fitness Center is open 24 hours, located in the main building (gatehouse).
0
Votes
Room Tips
"Usually 2nd fl is best in these two level RIs because they're framed and you can hear the 2nd fl if..."
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"Higher floors have less A/C unit noise."
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"It's quiet so no worries."
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"Rooms near the back are close to the Maintenance Office and the staff can be a bit noisy come housekeeping..."
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