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Residence Inn Philadelphia Willow Grove

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Residence Inn Philadelphia Willow Grove
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101 Reviews from our TripAdvisor Community

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Showing 99: English reviews
Cambridge, England, United Kingdom
Reviewed 25 August 2015

I stayed here for almost a month in August and enjoyed every day. Studios are huge with everything you may need to live easily and happy . Monday to Thursday buffets are great , maybe breakfast choice could be improved but overall a really nice place especially for business purpose. Great reception staff! Highly recommended!

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Helpful?
1Thank Marco L
GMWillowGrove, General Manager at Residence Inn Philadelphia Willow Grove, responded to this review

Dear Marco L, I sincerely appreciate you taking the time to review our hotel. Your generous comments about our product and service will be shared with our associates as we continue our efforts to completely satisfy all of our guests. Once again, thank you and we look forward to any future stays at the Residence Inn !! Sincerely, Al Jaskel...

London, United Kingdom
Reviewed 17 August 2015

I ended up checking out of the Horrific Extended stay America to go to the Marriott. Very Very Clean hotel. Bed was comfy. Feathered pillows. Kitchen was spotless. I suppose they are living up to the marriott standards but in outskirts like this you never know. I was impressed. If you need to be out in this area of Philly...

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Helpful?
Thank martym3
GMWillowGrove, General Manager at Residence Inn Philadelphia Willow Grove, responded to this review

Dear Martym3, Thank you very much for your kind words about your recent visit to our hotel. It is nice to see that our guests notice our efforts to provide the very best in service and cleanliness. I appreciate you taking the time to post a review and look forward to any future visits to our area. Sincerely, Al Jaskel...

Sidney, Ohio
Reviewed 4 August 2015

Very pleasant stay on the way to the historical sites in Philadelphia. Our room was very quiet, pleasant, clean and comfortable. The free breakfast was well stocked with a variety of foods including eggs, bacon, baked goods, fruit, yogurt and waffles. The evening reception included grilled chicken sandwiches, asian salad, watermelon and beer, wine or soft drinks. Very tasty and...

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Helpful?
1Thank paf72
GMWillowGrove, General Manager at Residence Inn Philadelphia Willow Grove, responded to this review

Dear Paf72, Thank you for your kind comments regarding your recent visit to our hotel. As you noted, we are conveniently located with easy access to the Downtown Philadelphia historical sites. I am happy that you enjoyed your visit and I appreciate you posting your review. Sincerely, Al Jaskel General Manager

Marblehead, Massachusetts
Reviewed 29 July 2015

The Residence Inn is well located proximate to all of the major businesses in the area. I'll start by saying that I'm traditionally not a fan of extended stay type hotels but the choices are limited in this area. I found the woman at the front desk to be of little to no help regarding the local area but the...

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Helpful?
Thank Milo01945
A_Sigley_AGM, Manager at Residence Inn Philadelphia Willow Grove, responded to this review

Dear Ben M, Thank you for taking the time to write this review of our property. We appreciate the kind words regarding our location, cleanliness, and friendliness of our staff during the evening Mix. I will be following up with our front desk associates to ensure they have a well-rounded knowledge of the local area to provide to our guests....

Baltimore, Maryland
Reviewed 29 May 2015

This Residence Inn was a nice place to visit. Check-in was easy and quick. The woman at the desk was nice, but she wasn't very informative and I don't think she paid attention to the fact that we were from out of town. She didn't recommend any restaurants or offer any information as far as any of the nearby places...

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Helpful?
Thank Jamie S
GMWillowGrove, General Manager at Residence Inn Philadelphia Willow Grove, responded to this review

Dear Jamie S, Thank you for taking the time to let us know of your experience here at our hotel. I will be sure to share your comments with our staff in an effort to better serve the specific needs of our many out of town guests. I was pleased to read your comments about your guestroom and our complimentary...

Reviewed 29 April 2015 via mobile

Very pleased. It was the 2nd time to visit. I stayed there last year and returned again one year later. My memory of it being nice was certain confirmed. The staff was friendly and had my reservation ready to go. Breakfast was definitely adequate

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2Thank Statck
GMWillowGrove, General Manager at Residence Inn Philadelphia Willow Grove, responded to this review

Dear Statck, Thank you very much for your kind review. It was nice to see that you felt our hotel is consistent in delivering the very best product and service towards our guests. We look forward to serving you again in the future. Sincerely, Al Jaskel General Manager

Philadelphia, Pennsylvania
Reviewed 21 April 2015

Stayed here in another quick getaway with my wife. I tell ya, Marriott Properties don't disappoint!! Very spacious room, excellent amenities, good staff. I had to sign a "NO PARTY" waiver at check in ... I found that a bit funny but hey... it's the policy and I wasnt there to "PARTY" just weird that this hotel does that, first...

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3Thank Bismarck V
GMWillowGrove, General Manager at Residence Inn Philadelphia Willow Grove, responded to this review

Dear Bismarck V, Thank you for taking the time to write a review of your visit and I appreciate your many generous comments. In regards to our "No Party Policy", we ask our guests sign our policy so that we are proctively doing everything we can to insure each and every guest enjoy a quiet and peaceful visit. I am...

Syracuse, New York
Reviewed 21 March 2015

I stayed ay The Residence Inn for business trip. Friendly staff, clean comfortable room, lobby was spotless. Hot breakfast was great. Outdoor pool was closed for season. The exterior of the buildings and walking paths were well kept. Its a little off the main road but that makes road noise less. plenty of choices for food near there and grocery...

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Helpful?
2Thank Eric H
GMWillowGrove, General Manager at Residence Inn Philadelphia Willow Grove, responded to this review

Dear Eric H, Thank you for taking the time to write about your exprerience here at our hotel. With our goal being the complete satisfaction of all of our guests, it is rewarding that you had an enjoyable visit. We look forward to serving you in the future. Sincerely, Al Jaskel

Van Alstyne, Texas
Reviewed 17 March 2015

Excellent staff! House keeping is good under severe weather conditions. Great price for what you get. Very quiet,safe neighborhood and convenient to major highways. The physical layout is more like a lodge than a typical hotel. While some rooms are located above the reception/lobby, most are in separate 4 rooms to a building. Great for privacy if you do not...

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Helpful?
3Thank Isaac B
GMWillowGrove, General Manager at Residence Inn Philadelphia Willow Grove, responded to this review

Dear Issac B, Thank you so much for your generous comments about our hotel and in particular about the service you received. Our goal is complete guest satisfaction and it is rewarding to see our hospitality efforts noticed. I also appreciate the detailed description of our hotel and the many propery features that our guests can enjoy while staying here....

Pembroke Pines, Florida
Reviewed 26 February 2015

I'm a platinum member and I always feel like this place exceeds our expectations! From the welcoming front desk to the excellent breakfast buffet ....this place is a first class hotel! I like the residence Inn concept offering guests a small condo! The property is very clean and the property inside and out is lovely! It's people like Joyce, antoinette...

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Helpful?
3Thank david b
A_Sigley_AGM, Manager at Residence Inn Philadelphia Willow Grove, responded to this review

Thank you very much for the kind review. I am glad that our staff and our property have been able to provide you with a home away from home feeling. I will be sharing your comments with our staff and acknowledging each who has made your stay(s) pleasurable. I also want to thank you for your loyalty to our hotel...

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Amenities

Highlights
  • Free Parking
  • Pool
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
GreenPartner Learn More
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Tennis Court
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Self-Serve Laundry
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Multilingual Staff

Additional Information about Residence Inn Philadelphia Willow Grove

Address: 3 Walnut Grove Dr, Horsham, PA 19044-2201
Region: United States > Pennsylvania > Horsham
Price Range: $175 - $280 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Residence Inn Philadelphia Willow Grove 3*
Number of rooms: 118
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Also Known As:
Residence Inn Philadelphia Willow Grove Hotel Horsham
Residence Inn Horsham
Horsham Residence Inn
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Questions & Answers

Here's what travellers have asked, with answers from Residence Inn Philadelphia Willow Grove staff and other travellers.
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Questions? Get answers from Residence Inn Philadelphia Willow Grove staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“It's quiet so no worries.”
PAZ_12, 29 Nov 2016 | Read review
“Rooms near the back are close to the Maintenance Office and the staff can be a bit noisy come housekeeping time.”
  • 2 BR - View to Second Bedroom
  • 2BR - Living room area
  • 1 BR - Living area w/pullout sofabed
  • 1 BR - View to Bathroom
  • 1BR- View to Kitchen/Dining area
  • 1 BR Suite - Sleep area
V2591KIlisas, 31 Jul 2016 | Read review
“No elevators, so request ground floor if accommodation needed for ambulation issues.”
LizAnn55, 23 May 2016 | Read review
“2 bedroom suites are great and not much more expensive”
adampS2230DN, 6 May 2016 | Read review
“Near the boar house!”
davidb681, 9 Feb 2016 | Read review
5 of 5