Reflects recent average nightly prices reported by our partners, and may not include estimated taxes or fees. Price at checkout may differ.
Cheaper
Average
Higher
About
3.5
#5 of 5 hotels in Hummelstown
Location
Cleanliness
Service
Value
Welcome to Holiday Inn Express Hershey, your home away from home in Hershey. With warm smiles and open hearts, our staff is eager to create a delightful and memorable experience during your stay. Whether you're here for the thrilling rides at Hersheypark, a concert at Giant Center, or simply to soak in the charming ambiance of Hershey, PA, our hotel ensures an enjoyable stay for both you and your loved ones. Dive into the adventure with us and savor the chocolate-scented air! Unwind in our well-appointed rooms designed for your utmost comfort, featuring modern amenities to make you feel right at home. Whether you're here for business or pleasure, our prime location offers easy access to some of the area's most renowned attractions and businesses.For the chocolate enthusiasts, a visit to Hershey's Chocolate World is a must! Immerse yourself in the delicious world of chocolate-making and enjoy interactive experiences that will satisfy your sweet tooth.
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
Holiday Inn Express Hershey (Harrisburg Area), an IHG Hotel
366 reviews
Getting there
Car recommended
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
We stayed for two nights in October as we visited Hershey Park. The check-in was fine, people nice, room on the small side but clean. There's lots of hand sanitizer around and all the proper precautions (ie elevator limited to one party only). The pool was open but limited in capacity. Our only problem was with an obnoxious neighboring room who had small kids running up and down the halls at 11pm. The front desk got multiple calls from us and others and made an effort to remedy. The following morning, after confirming that party was staying another night too, they changed our room. The new room was just as comfortable but the bathroom fan was crazy loud and ran constantly. That's ok, white noise, I'll take that over yelling. The breakfast situation was a little awkward but fine. Instead of the normal buffet we got an order form when we checked in. You turned it in before 10pm and received a bag of food when you went down in the morning. You could also pick up drinks, yogurt, fruit, etc. Everything was commercially packaged- bagels, pancakes, Nutri-grain bars. It was perfectly fine. Thanks for making the very best of a difficult Covid situation.
Read more
Date of stay: October 2020
Location
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Spencer McLaughlin, Owner at Holiday Inn Express Hershey (Harrisburg Area), an IHG Hotel
Responded Nov 13, 2020
Thank you for your great review! We're looking forward to the days where we can put COVID in the rear-view mirror. I'm glad you seem to have enjoyed your stay in spite of the few comments you mentioned. We'll look forward to seeing you again next time you're in Hershey!
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Most aspects of a hotel one usually considers were met here: cleanliness, friendly and professional staff, great breakfast. The one sour note was location close to RR tracks and the sounds of the trains through the night could disturb a light sleeper. Apparently, the trains are not allowed to sound whistles through this area, but their clickity clacks can damage a good night's sleep.
Read more
Date of stay: January 2020
Value
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from GSM_AGM, Front Office Manager at Holiday Inn Express Hershey (Harrisburg Area), an IHG Hotel
Responded Jan 28, 2020
Thank you for your feedback. We're very proud of our exceptional staff. We're looking into amenities we can offer to help guests sleep well at night, and will look forward to hopefully seeing you again in the future so we can suit your needs better.
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The Holiday Inn is located 5-15 to minutes from Hershey which is outstanding as I was in the area to see Niki Glaser at the Hershey Theatre. The pros of this hotel are the location, customer service and the breakfast. Also, the hotel has ample parking and plenty of food options within 5 minutes either in the shopping center or across the steeet. The cons of this hotel are some renovations are needed as this place is kind out out dated. The bath tub in my room was chipped and in need of being refinished or replaced. The indoor pool is not heated so the water is frigid on a very cold day. Also, the hot tub is broken and have no idea if it will ever work again. Also, the thermostat in my 3rd floor room was not working. The hallways are in need of renovations and just an overall upgrade but is a good location for a short term stay. Also, the hotel is located next to train tracks and it's possible the train may pass a few times a day and could be loud at 6AM or early in the morning so sleeping through the night may be problematic Just a heads up but overall this hotel is ok for a maxium 1-2 night stay.
Read more
Date of stay: December 2022
Value
Location
Service
Room Tip:Â See my review for issues on the 3rd floor.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from IHG Service, Owner at Holiday Inn Express Hershey (Harrisburg Area), an IHG Hotel
Responded Jan 16, 2023
Hello, marcgrossblatt40 It's always a pleasure to read the opinion of our valued guests. And it helps us understand better your needs in future stays. We are pleased to see we are your primary choice for accommodation. I would like to take this chance to apologize for the situation you have encountered. Don't worry, I have shared your sentiment with our management for further attention. Nothing makes us happier than delivering the best experience to our beloved guests. Hopefully, we'll get another chance to show you we have made the necessary adjustments to offer you a much better stay. See you soon! Alejandro G. Case Manager IHGService
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We were in a hotel in the area that the fire department deemed uninhabitable due to a major water leak. Thankfully Holiday Inn Express Hummelstown took us in and honored the rate at the first hotel. This was arranged hotel to hotel. JoAnn took us in and corrected the billing to reflect the coordination between hotels. The daily service was the best we have seen in a long time, as most hotels cut back permanently, it seems on basic services like towels, making the bed, and emptying the trash. It was a family celebration for our friends, and we will be back!
Read more
Date of stay: February 2023
Value
Location
Service
Trip type: Travelled with friends
Room Tip:Â Be sure to take your swimsuit for the pool!
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from John Watts, Owner at Holiday Inn Express Hershey (Harrisburg Area), an IHG Hotel
Responded Mar 8, 2023
Morning 635Ednab, So glad to hear that that you enjoyed your stay with us. Especially in light of the circumstances that brought you to us. Should your travels bring you back this way, we hope that you will be us the opportunity to host you again. Sincerely, John R. Watts General Manager
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We stayed here for a nice trip to Hershey. The staff was very friendly and the hotel was not far from Hershey Park. This hotel pays close attention to detail and they ensure that every guest leaves satisfied. Staff also greets you when you walk in and out of the hotel. I would for sure stay here again and would highly recommend.
Read more
Date of stay: June 2019
Rooms
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
getting Into next room I was disgusted again with the condition on the bathroom. It was just as dirty as the first one. Thankfully I had Lysol wipes and cleaned the bathroom in order to allow my daughter to use it. The amount of dirt and hair on bathroom floor was unacceptable. The fitted bed sheet was on the bed inside out!!! What cleaning person makes a bed at a hotel and can’t put the sheet on correctly!! Breakfast was grab and go except they didn’t have what we requested (Bagels). My cousins room was also unacceptable. They found other people’s belongings on the floor near the bed and the bathroom was also gross!!!
Read more
Date of stay: August 2020Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
The hotel itself is a bit older, but everything seemed in good condition. The lobby is updated (a fireplace in the corner) and nice. The breakfast area is quite large (which they probably need when HersheyPark is operating, but not so much in late Jan when we were there).
The staff was very nice & accommodating. The only complaint I have is that they never seemed to be at the front desk. I had to ring the bell every time I needed something. They were all very nice, though, & helped me out with a few special requests, which made up for it.
The fitness room was great. There were 3 treadmills as well as other machines. There were some dumbbells as well.
Here's the best part of the review... In the room, they had the best hotel invention in years. The clock radio showed the time on THREE sides (the front & each side) so that no matter which bed you were in, you can see the time. That’s fantastic! I've never seen such a thing, but it surely should become standard for all hotels! No more is there an issue where neither person in bed can see the clock well or you have to lean to see it.
There were ample outlets & USB ports between the beds, too, which is always a plus. The room layout is a bit odd; the bathroom door is diagonal, facing the bed area, so if someone leaves the light on as they open the door late at night, it illuminates the entire room. The bathroom fixtures were updated & nice, though.
Overall, I’d definitely stay here again & recommend it.
Read more
Date of stay: January 2022
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
At check-out, I shared with the "regional manager" multiple concerns I had regarding the property and how I felt it did not meet IGA standards. I backed up my concerns with actual room photos that I had obtained with my phone. Instead of the "regional manager" acknowledging my concerns, he provided me with a receipt that read "a $65 adjustment for maintenance concerns." So, in addition to the room's poor interior and maintenance, the customer service provided by the highest-ranking staff member doesn't meet expectations. I have been an IGA member for many years, and this is the first property about which I've voiced complaints. I encourage you to assist this property and its management as soon as possible.
Read more
Date of stay: November 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from IHG Service, Owner at Holiday Inn Express Hershey (Harrisburg Area), an IHG Hotel
Responded Dec 27, 2022
Hello E3270XHamandap, Thank you for your stay and for taking the time to leave us feedback. We're determined to make your stay with us pleasant, and I am sorry to learn that some aspects of your visit turned out otherwise. I have alerted the hotel management regarding your comments, and I am certain that the steps that will be taken will improve your next visits with us. I hope to welcome you back! Best regards, Clayton G. Case Manager IHGService
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Very clean, safe hotel in a very convenient location. The hotel is a short distance to Hershey, but far enough away to be out of the traffic. There are many other things to see in the area such a very convenient location. I also compliment the hotel in their policy towards bus tours, particularly school kids. They strictly enforced quiet hours such that it really wasnt issue. The only reasons a 4 and not a 5 is I thought their offered breakfast was adequate, but could have been a little better with more variety of cold cereals and danishes/muffins. Also, there is train tracks nearby, so you do occasionally hear the train but not too bad. Overall, I do recommend this hotel. Final thought is all staff members we encountered were very friendly.
Read more
Date of stay: May 2022
Location
Service
Sleep Quality
Room Tip:Â Ask for room on opposite side than train tracks. Also recommend 3rd floor (which is top floor)...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from John Watts, Owner at Holiday Inn Express Hershey (Harrisburg Area), an IHG Hotel
Responded May 13, 2022
Afternoon ImaBlueman, I would like to thank you for taking the time to review our hotel. Even as the world continues to change, we always strive to ensure our guests are happy and that we take their feedback seriously. Our breakfast bar is slowing returning to its normal offering and should be back to normal in a few weeks as our vendors get replenished. As we accommodate many walks of life as well our central location to all things to see and do in beautiful Hershey, PA we always strive to ensure everyone gets a restful nights sleep to the best of our ability. As for the train, you may hear it at time but glad that it wasn't to disturbing. Come back and visit soon.
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
we had 3 rooms booked for a visit to hershey park. great location close to store and resturants. rooms were very clean and staff was very helpful. no house keeping due to covid but anything you needed was handled right away never had a problem .to go bags for breakfast was great. and cereal and milk in the mornings in lobby.the only complaint is that the indoor pool was dirty it had pieces of fruit in pool but thats from other guest who has to be slobs and disrespectful. we were suppose to get 3 rooms close together and they gave us 2 on 2nd floor and 1 on third floor but other then that it was a very nice stay
Read more
Date of stay: August 2020
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Bridgeton, New Jersey15 contributions5 helpful votes
We did not use a taxi service, however I'm sure you could call the hotel directly and they should be able to answer your question. 1-717-583-0500. Have a fabulous trip. :)
There are more places to choose from in the Hummelstown area.
PRICE RANGE
C$198 - C$386 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
holiday inn express hershey (harrisburg area) hotel hummelstown, holiday inn hummelstown, hummelstown holiday inn
LOCATION
United StatesPennsylvaniaHummelstown
NUMBER OF ROOMS
78
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Is This Your Tripadvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Are there any historical sites close to Holiday Inn Express Hershey (Harrisburg Area), an IHG Hotel?
Many travellers enjoy visiting John Harris-Simon Cameron Mansion (15.8 km), H. A. Hartman & Son Storage (10.7 km), and Harrisburg Transportation Center (15.9 km).
