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Surf Ranch Hotel & Resort

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Surf Ranch Hotel & Resort
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262 Reviews from our TripAdvisor Community

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Showing 228: English reviews
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Los Angeles, California
Reviewed 1 week ago

I spent about a week at the resort with a group of friends. The shuttle from Managua airport was very convenient and saved us from having to figure out a cab in a foreign country. The resort felt very safe and was well-located near downtown San Juan del Sur. There was a lot to do at the resort, but probably...

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Helpful?
Thank DS31488
Salmon Arm, BC
Reviewed 3 weeks ago

We arrived at Surf Ranch well before check in and, instead of suggesting we return in a few hours, Yoselyn immediately made sure we were comfortable and had us wait, by the pool with a drink, as she checked to make sure our room was ready for our arrival. She returned shortly and let us know that she would take...

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Thank Ange_McD
Reviewed 12 January 2017 via mobile

A complete and utter disappointment. Don't believe any of the pictures and don't believe the owners comments on these reviews. It's verging on fraud the price they charge for such a woefully inadequate resort. Besides the staff, who are all polite locals, there is nothing positive to write! The place is rundown, grotty and depressing. The pool is cloudy, the...

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Helpful?
2Thank Nick A
lukeboychuk, Owner at Surf Ranch Hotel & Resort, responded to this review

Dear Guest Thank you for staying with us at the Surf Ranch Hotel & Resort during the busy holidays here in San Juan Del Sur. As you know from your review, we do respond to every review, as this is what makes us get better. I am confused by a lot of things you mentioned, and of course some of...

Saint Paul, Minnesota
Reviewed 10 January 2017

Surf Ranch has beautiful facilities, including a wrap-around swimming pool, plentiful lounge chairs, beautiful cabinas and a bar. The facilities and infrastructure they have is not in proportion to the number of rooms they have - it seems they should have another two or three buildings of lodging to utilize all the services they offer. Our beds were very comfortable...

Review collected in partnership with this hotel
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Helpful?
1Thank Miranda B
lukeboychuk, Owner at Surf Ranch Hotel & Resort, responded to this review

Dear Guest Thank you for staying with us at the Surf Ranch Hotel & Resort. It is great to hear that you enjoyed your stay. We had a meeting with the staff about being shy, and yes it is in their culture, and some may be timid of foreigners, however for our management and service staff who speak English, they...

Reviewed 8 January 2017 via mobile

The facilities looked great in pictures and indeed they are; otherwise I would rate one star (the friendly staff also helps the place to avoid that rating). However, from the moment we arrived it was clear the room had not been properly cleaned and prepared. There was no toilet paper, there were spider webs on the walls, the towels were...

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Helpful?
Thank Alvaro José C
lukeboychuk, Owner at Surf Ranch Hotel & Resort, responded to this review

Dear Guest Thank you for staying with us at the Surf Ranch Hotel & Resort during the busy holidays! I am glad you enjoyed the resort and staff. It was also great to meet you and your girlfriend. Yes, you came to reception, and claimed there was no toilet paper in your room. I personally looked into it and realized...

San Francisco, California, United States
Reviewed 4 January 2017

Surf Ranch the worse hotel I have ever stayed in. The other places we stayed in Nicaragua were incomparable and seemed like luxury resorts compared to this dump.  Our room was disgusting ... When we walked in, it smelled like bleach and chemicals. The towels in our room were completely damp because their dryer wasn't working. The sheets on the...

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Helpful?
Thank Melika M
lukeboychuk, Owner at Surf Ranch Hotel & Resort, responded to this review

Dear Guest Thank you for staying with us at the Surf Ranch, it was great to meet you, however from what you mentioned in person, compared to this review...we did not hear any of this. Please remember that you stayed during the busiest day of the whole year. Our resort runs perfect on 80% occupancy, but with over 100 people...

Waynesville, Missouri
Reviewed 3 January 2017 via mobile

The first thing to know is that this hotel is located outside of San Juan del Sur. So you need to take the hotel shuttle into town to get to the beach. However, they run a free shuttle every three hours from 9am to 9:15pm to take guests back and forth. We paid for the all inclusive package, so all...

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Helpful?
1Thank Virginia B
lukeboychuk, Owner at Surf Ranch Hotel & Resort, responded to this review

Dear Guest Thank you for choosing the Surf Ranch as your home away from home in San Juan Del Sur. I am glad you had a great experience overall. About the other experiences you mentioned, for the cold shower, half the rooms have hot water and the other half are cold, however this month we are finishing the rest. The...

Reviewed 10 December 2016

We absolutely loved the Surf Ranch! We are a family of 4, two of us being picky teenaged boys. My one son is obsessed with skate boarding, so this was the absolutely perfect place for us! My husband and I got to lounge around the pool, drink cocktails and eat snacks all day, while our water baby swam his heart...

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Helpful?
Thank Erin F
lukeboychuk, Owner at Surf Ranch Hotel & Resort, responded to this review

Dear Guest Thank you for choosing the Surf Ranch as your families destination on your vacation in Nicaragua. I am glad to hear that you had many things to do for everyone in your family, and that you enjoyed the shuttles, skate park, pool and more. Please let me know when you decide to come back and I will get...

South Lake Tahoe, California
Reviewed 7 December 2016

Located about a mile out of town was relaxing. They had a shuttle into town every 3 hours with last one picking up at 9 pm, taxi after that. Pool area and staff were great. Rooms were so so. Shower head didn't put out much water, needed to be replaced or cleaned. Told 2 managers and nothing. I was told...

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Helpful?
Thank yagi2travel
lukeboychuk, Owner at Surf Ranch Hotel & Resort, responded to this review

Dear Guest Thank you for staying with us at the Surf Ranch Resort. I am glad you enjoyed the free shuttles to town, the pool, staff and rooms. About your shower head, it just needed cleaning, we have cleaned all shower heads in the resort, as it is part of the maintenance weekly updates. Thank you again for staying and...

Reviewed 6 December 2016

If you want to be easily welcomed into the beauty of life in Nicaragua but aren't quite ready to go "full hostel mode" and sleep on a cot inches away from 10 other travelers in one hot room... if your idea of adventure means you do NOT have plush wall to wall carpet, cable TV, and your hair done perfectly...

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Helpful?
Thank Susan Q
lukeboychuk, Owner at Surf Ranch Hotel & Resort, responded to this review

Dear Guest Wow! Great review, thank you. It is great to see guests sharing their true experiences at the Surf Ranch. We are always working to improve and reviews like this show us we are on the right track. Thank you again, it was great to meet you, and we look forward to your return. Thank you.

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Amenities

Highlights
  • Pool
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Free Parking
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Shuttle Bus Service
  • Airport Transportation
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Free Parking
  • Breakfast included
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Multilingual Staff
Official Description (provided by the hotel)
The Surf Ranch in San Juan Del Sur, features Nicaragua's largest skateboard park, rock climbing wall, private gym, airbag jump, volleyball court, world class restaurant & bar, swimming pool & swim up bar, poolside cabanas, standard rooms, villas, and deluxe condos. The Surf Ranch offers many extreme sports and activities such as surfing, skateboarding, sailing, fishing, yoga, rock climbing and more. ... more   less 

Additional Information about Surf Ranch Hotel & Resort

Address: Empalme de El Valle, 991.5 m al Este, San Juan del Sur 47008, Nicaragua (Formerly Surf Ranch Action Sports Resort)
Region: Nicaragua > Rivas Department > San Juan del Sur
Price Range: $79 - $159 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Surf Ranch Hotel & Resort 3*
Number of rooms: 26
Reservation Options:
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Also Known As:
Surf Ranch Hotel & Resort Nicaragua/San Juan Del Sur
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Questions & Answers

Here's what travellers have asked, with answers from Surf Ranch Hotel & Resort staff and other travellers.
7 questions
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Questions? Get answers from Surf Ranch Hotel & Resort staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I think AC is standard in all rooms, but if not, definitely worth springing for.”
 of 5 bubbles DS31488, 13 Feb 2017 | Read review
“We were put in one of the last available rooms for booking, which did not have air conditioning. There was enough air circulation to make it comfortable, however.”
 of 5 bubbles 400mirandab, 10 Jan 2017 | Read review
“the deluxe condo was the best!”
 of 5 bubbles magisan03, 19 Aug 2016 | Read review
“Ask for a room with a safe.”
 of 5 bubbles 654neilw, 29 Jun 2016 | Read review
“standard room was perfect for me”
 of 5 bubbles Globalgoddess316, 15 Jun 2016 | Read review
5 of 5