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El Jardin Hotel

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El Jardin Hotel
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226 Reviews from our TripAdvisor Community

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Showing 187: English reviews
Pittsburgh, PA
Reviewed 21 May 2016

My husband and I booked this hotel last minute as we had to do a visa border-run from Costa Rica for the weekend. It is not in the main part of town, but cabs were affordable and the manager offers to drive guests into town each morning. The views are outstanding...perfect view of the ocean. The rooms are basic but...

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1Thank UPittsburgh
Grand Junction, Colorado
Reviewed 5 May 2016

My wife and I have stayed at MANY of the hotels in the area around San Juan Del Sur, and hands down El Jardin is one of the best choices you could make! The property is stunning. Creative and colorful architecture surround you, and their pool with a view looking out on the pacific is easily one of the best...

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1Thank TwoGuysAdventures
Halifax, Canada
Reviewed 26 April 2016

Three days in before anyone ( while paying the bill ) showed up to speak English to me!!! We asked upon arrival to speak to the staff that ran the place. Spanish only speaking staff were available our entire stay. They then tried to over charge us for our snack,beer, water bill. We knew it was about $30 and they...

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Thank Carolyn1234567
Haverfordwest, United Kingdom
Reviewed 12 April 2016

Not the place to stay without a car, it is well out of San Juan and up a dirt track. Certainly worth it though, our first room opened out onto a balcony just by the pool. The pool was great and very welcome, though the resident Labrador dogs were tempted by it too! Our room was simple yet very well...

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Thank blueanchor2014
Caroline D, Owner at El Jardin Hotel, responded to this review

Good morning, Glad you had a good time at El Jardin and you enjoyed the food and the breakfast. Indeed, Wifi is not perfect sometimes but I guess this is part of Nicaragua. We are all Belgians here around but we love our Canadians friends so we'll take it as a compliment :-) Really happy you felt the nice atmosphere...

Massachusetts
Reviewed 11 April 2016

This hotel is so very beautiful and serene. Yes, it is difficult to get to, but so worth it. It's best if you have a car, but fine if you like to walk around and get exercise. It is as scenic as the photos show, and those beaches off in the distance are equally beautiful and often private. The staff...

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Thank GringoBayState
Caroline D, Owner at El Jardin Hotel, responded to this review

Hola, Thank you very much for posting some pictures and the review. Feels good to know you had a good stay with us. Indeed, Nacascolo beach is super nice and relax and just down the hill. We really love it too. Have a good day. Caroline

Hamilton, Canada
Reviewed 5 April 2016

El Jardin is about a 10-room lodge about 1.5 km from the main San Juan del Sur beach. The most outstanding aspects of this hotel are the helpful owners and manager and the friendly, intimate vibe of the lodge. You can chat with the guests if you like or find a quiet corner by yourself. Rooms are basic but comfortable....

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Thank About_Travelling
Caroline D, Owner at El Jardin Hotel, responded to this review

Hola, Thank you for sharing your experience with us. It was really nice to have you over and to chat with you though now I feel ashamed you had to sleep without your husband ;-) Wish you had mentioned it. There is indeed one AC unit for the two rooms and since April - May are the hottest months of...

Reviewed 2 April 2016 via mobile

My stay at El Jardin was a bit disappointing. My room was in need of a much needed renovation. I shared my room with ants, crickets and numerous geckos. The geckos were cuter than my room to be honest. I could appreciate their presence considering they were eating all the ants that were crawling all over my bed and backpack....

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Thank Dee D
Caroline D, Owner at El Jardin Hotel, responded to this review

Hi, We appreciate your review. We have read your comments on Booking too and took immediately actions. Since your stay, we have repainted your room and added additional furniture. We are basically renovating all the rooms in this building. This should be completed by mid-April. We understand you were not satisfied with housekeeping and we had a long discussion with...

Melbourne, Australia
Reviewed 31 March 2016

My boyfriend and I stayed here after it was recommended by a friend and we could not be happier with our experience. Clean rooms, great food, helpful staff and an amazing view. A beautiful, peaceful spot to spend a few nights and relax.

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Thank SodakBoy
Caroline D, Owner at El Jardin Hotel, responded to this review

Hola, Thank you very much for your comments. Good to know you enjoyed you stay with us. Have a good day. Caroline

Reviewed 21 March 2016 via mobile

I chose this hotel to have a great and peaceful time with my family. We had a very nice view from the Terrace and good breakfast. But I found the following inconveniences: 1. The AC in my mom's room was not working good, we asked for a ventilator and the guy that was attending rolled his eyes and brought it...

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Thank Gerald M
Caroline D, Owner at El Jardin Hotel, responded to this review

Hi Gerald, Sorry we did not meet your expectations and you felt our staff was not attentive. Will do my best to address your comments even if I wished we had dealt with your concerns while you were here. About the AC problem, our maintenance person solved it once you indicated there was a problem. We bought this AC unit...

Idaho Falls, Idaho
Reviewed 19 March 2016

Thank goodness the "Marco", "Polo" family checked out just after we checked in...the place was very quiet and peaceful, with all respectful, adult clientele for our 3 day, 2 night stay. You should have your own car..then transportation to town for dinner, or beach exploration is a piece of cake. Very laid back atmosphere with friendly staff and good breakfast...

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Thank Buscando_serendipia
Caroline D, Owner at El Jardin Hotel, responded to this review

Hola, Glad you enjoyed your stay with us and you made your wife happy. This is the most important thing after all! Thank you for your review and have a good day. Caroline

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Restaurant
  • Breakfast included
  • Room Service
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Breakfast included
  • Multilingual Staff
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Room Service
  • Airport Transportation
  • Laundry Service
Official Description (provided by the hotel)
El Jardin is the perfect place to relax while enjoying amazing views on Nicaragua's Emerald Coast. The hotel is located up a hill, 4 km (2,4 miles) North from San Juan del Sur. The access road has been repaired in December 2016. All types of vehicles can go up. We offer free shuttles to town once a day. Our guests can also spend the day by the outdoor pool where they can enjoy stunning views on Nagascolo bay. Each room has a private bathroom and features charming decor with cheerful colors. Some of them have a private terrace overlooking the ocean which is the perfect spot to watch the sunset. El Jardin's bar & restaurant features both an indoor and an open-air dining area with views on the bay. We serve international food (for example, burgers and tacos) and are also very proud to offer European inspired options (including Beef Bourguignon, Shrimp bisque, Homemade lasagna and many more). The bar is open all day with a good selection of cocktails. ... more   less 

Additional Information about El Jardin Hotel

Address: Bahia Nacascolo | PO Box 68, San Juan del Sur, Nicaragua
Region: Nicaragua > Rivas Department > San Juan del Sur
Price Range: $87 - $172 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — El Jardin Hotel 3*
Number of rooms: 10
Reservation Options:
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Also Known As:
El Jardin Hotel San Juan Del Sur
El Jardin Hotel Nicaragua/San Juan Del Sur
Hotel Style:
#5 Romantic Hotel in San Juan del Sur
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Questions & Answers

Here's what travellers have asked, with answers from El Jardin Hotel staff and other travellers.
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Questions? Get answers from El Jardin Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Make sure you have a car to get there or a taxi! But it is worth it the extra effort!”
 of 5 bubbles patriciapB4058KI, 20 Jan 2017 | Read review
“It's hard to imagine anything but a good room.”
  • View from the room.
 of 5 bubbles GringoBayState, 11 Apr 2016 | Read review
“Rm 5 was the top floor and had two rooms with one bathroom. Good for parents with kids though the air conditioning was only in one room.”
 of 5 bubbles About_Travelling, 5 Apr 2016 | Read review
“Get one with a view/balcony”
 of 5 bubbles Buscando_serendipia, 19 Mar 2016 | Read review
“stay elsewhere”
 of 5 bubbles fred072353, 16 Mar 2016 | Read review
5 of 5