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Stayed for one night, service was poor , staff inexperienced , meal very disappointing, the first room was less than satisfactory so we asked to change rooms. The change was obviously not logged as later the manager came to unlock our room while we were...More
Nice old style hotel with views over the moors. Clean tidy and well presented. Staff very helpful and rooms very clean and tidy in an old style. I would definitely visit again. Close to the train station and restaurants , although the food here was...More
Weekend away from the hustle and bustle to celebrate my wife's birthday.
Charming old hotel with plenty of history and extensive grounds to walk around.
All the staff were attentive, friendly and helpful, and nothing was too much trouble.
The set menu was limited, but...More
Enjoyed are stay very much ,the staff were all great , very friendly and helpful ,. This hotel is approx. 150 years old and has a lot of character! Went with a groupon voucher ! Very good value, the views are amazing ! The food...More
We stayed in room 121 for 2 nights on a buy a gift voucher, a gift from our sons. We had no issues what so ever. The food & service were fab. Maybe it is a wee bit dated but there's a refurbishment ongoing. I...More
US$91 - US$161 (Based on Average Rates for a Standard Room)
Official Star Rating provided by the AA.
Number of rooms
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Response from TheCraiglandsHotel | Property representative |
It is true we have had quite a few mixed reviews recently, the hotel is investing allot of money into the bedrooms and public areas and this has been on-going for some time. Unfortunately guest who have a... More
It is true we have had quite a few mixed reviews recently, the hotel is investing allot of money into the bedrooms and public areas and this has been on-going for some time. Unfortunately guest who have a negative experience are more likely to leave a review, than a guests who have a good experience leaving a review. I can assure you my team are working hard to give all guests and positive stay and will try to assist with any issues raised during a guests stay.
I would love to have you and your family back to the Craiglands, should you wish to book please contact Claire on through the hotel number and she will ensure you are looked after.
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"If possible choose an upper floor away from the noise and bustle of weddding parties"