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Kings Arms Hotel

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1 room 2 adults 0 children
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Kings Arms Hotel
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146 Reviews from our TripAdvisor Community

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Showing 144: English reviews
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Reviewed 2 weeks ago

This hotel has the potential to be excellent, I had stayed here before but it has changed hands and gone rapidly downhill. The cleaners need to be better supervised, the beds and furnishings require updating and an experienced member of staff should be on hand at all times. It was cheap but certainly not cheerful. I will definitely not be...

1Thank George P
London, United Kingdom
Reviewed 3 weeks ago

I don't like leaving negative reviews but feel compelled as I feel that this could be made into a true gem! I was welcomed on arrival by a lovely lady and was directed to the outhouse... my room was tiny (ok as it was only me) but there was loads of spare furniture hoarded in there, no milk for the...

1Thank saphisa
Chichester, United Kingdom
Reviewed 5 weeks ago via mobile

Stayed for 4 nights, good value for money, room comfortable, bar staff really friendly, not much of a choice for food, only down side very narrow to court yard parking, didn't mention it on web site. Apart from that very enjoyable stay.

Thank Phil M
Nottinghamshire, United Kingdom
Reviewed 30 December 2016

Have stayed at this hotel several times. We stayed there over the Easter Break, I asked for a disabled room , the only thing for disabled was the ramp into the outside room. There were no handrails or aides whatsoever. THe shower was over the bath, so had to buy a step and help my husband into it. The room...

1Thank jackieb4263
Surrey, United Kingdom
Reviewed 21 December 2016 via mobile

I stayed at the Kings Arms early December having visited a year ago, and I was pleasantly surprised regardless of the previous reviews about the hotel. Although the rooms are seemingly slightly dated they were well cleaned and cosy. I came to understand the new management team are refurbishing the entire business as the bar and restaurant have come a...

1Thank LauraJones123
Reviewed 30 November 2016 via mobile

Staff are all incredibly friendly, currently in the middle of a refurbishment so understandably a little topsy turvy but they cope well! Clean and welcoming place. Will most definitely be returning! The food is possibly the best I've had in malmesbury and the portions are incredible!

Thank Erin R
Reviewed 16 November 2016 via mobile

Photo from website looks good but don't be fooled! Booking & deposit system worked fine. Poor receptionist tried her best under circumstances. However, rooms expensive, unclean, in need of maintenance (including unsafe lights over shower), Internet was sporadic. I lost my deposit of £75 but could not even stay for 1 night!!

2Thank Wendy S
Reviewed 9 November 2016 via mobile

Stayed at this hotel for one night with friend and our children. We occupied a family room which was on the small side but was adequate. Getting into the property was an issue as our jeep could barely fit through the tiny drive, however the rear of the car park is set with beautiful countryside views. the hotel has old...

2Thank Sylvia1941
Llanelli, United Kingdom
Reviewed 31 October 2016

Lunch time stop. Everywhere else was packed for lunch time in this little town, so we popped in Kings Arms . It was dead quiet. Ordered soup and it was lovely. Along with large warm baton style roll . So a good choice. Nice place, clean and friendly .

Thank Val W
Leeds, England, United Kingdom
Reviewed 28 October 2016

It is in urgent need of renovation and I understood that is going to happen now!!! We also stayed there for a wedding and our expectations were not very high after other reviews. Malmesbury is very beautiful and we thoroughly enjoyed our stay, the local people we met were very charming and we had a fantastic two days.

Thank ValerieT254

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Room/Suite (6)
Dining (1)
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  • Free Parking
  • Restaurant
  • Bar/Lounge
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
  • Public Wifi
  • Free Parking

Additional Information about Kings Arms Hotel

Address: 29 High Street, Malmesbury SN16 9AA, England
Region: United Kingdom > England > Cotswolds > Malmesbury
Price Range: $82 - $102 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Kings Arms Hotel 3*
Number of rooms: 11
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Questions & Answers

Here's what travellers have asked, with answers from Kings Arms Hotel staff and other travellers.
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Questions? Get answers from Kings Arms Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Go elsewhere”
GeorgeP303, 6 Apr 2017 | Read review
“None they are too dirty.”
jackieb4263, 30 Dec 2016 | Read review
“Before booking make sure it has been updated as is urgently needed, and a chef is in place.”
ValerieT254, 28 Oct 2016 | Read review
“Not room 9!”
Sarahtheo, 23 Oct 2016 | Read review
“Nothing will escape the bar clientele.”
Dexter56, 19 Oct 2016 | Read review
5 of 5