We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers: Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
A hotel with such a lot to offer the business, leisure and wedding guest. There is a lot of history attached to our Victorian stately home in the heart of Worcestershire. Set within 23 acres of wonderful grounds, the Hallmark Hotel Stourport Manor is located 10 minutes from the M5...
Myself and my husband have just returned from a weekend stay at Stourport Manor and we had a wonderful stay there.
The manager Mr Ward is a true ambassador for the Hallmark chain. Both himself and his staff were nothing but professional and friendly at...More
Response from Matthew W, General Manager at Hallmark Hotel Stourport ManorResponded 3 days ago
Thank you both for taking the time to share your views, opinions and details of your recent stay with us at the hotel.
It was very kind of you to offer such lovely words and I am very grateful for your high praise....More
Lift not working, No assistance from staff, room had cobwebs on ceiling and damp patch on wall, bathroom not cleaned properly, evening meal ... had to ask for spoons for both soup and sweet, went for breakfast told room number not down for breakfast, then...More
Response from Matthew W, General Manager at Hallmark Hotel Stourport ManorResponded 4 days ago
I was very disappointed to read that you had not enjoyed your recent time with us, please do accept my sincere apologies for any shortfall in service you may have received.
I would be most grateful if you could offer us the opportunity...More
Lovely hotel .Our room was great.The evening meal and breakfast was lovely and there was plenty of choice.All the staff were very friendly and helpful.Would definitely recommend it.We went on a Travelzoo deal which was excellent value for money.
Thank Chris M
Response from Matthew W, General Manager at Hallmark Hotel Stourport ManorResponded 5 days ago
Dear Chris M
Thank you for your lovely feedback and high recommendation. I was delighted to read that you’d enjoyed your time with us and we’re particularly happy with the service provided.
We hope to welcome you again
Our first stay at a Hallmark hotel, were there for 3 nights, the staff were lovely, nothing was too much trouble, excellent breakfasts and evening meals.
Excellent bar staff, a nice room that was kept very clean.
A good base for touring the surrounding area....More
2 Thank gregoryc866
Response from Matthew W, General Manager at Hallmark Hotel Stourport ManorResponded 6 days ago
I was delighted to read your feedback. Thank you so much for sharing your experience with others and for your high recommendation.
We hope to welcome you back again
Once more a very warm welcome from all the very helpful staff members that we were fortunate to meet at the hotel meals were lovely as always service outstanding from all staff members, room clean and well aired unfortunately this weekend the temperatures were through...More
1 Thank driver52
Response from Matthew W, General Manager at Hallmark Hotel Stourport ManorResponded 1 week ago
Thank you so much for taking the time to post a review following your time with us at the weekend. Its always a pleasure to be able to read such comments and be able to share them with the team here.
We walked from the hotel to town centre. Felt like it was more than a mile I must say - more like 2 miles, and on a busy road with at times very narrow pavement (we had baby in a pram). Not much shade on the walk into town... More
We walked from the hotel to town centre. Felt like it was more than a mile I must say - more like 2 miles, and on a busy road with at times very narrow pavement (we had baby in a pram). Not much shade on the walk into town - was a very hot day and we got worrried about baby overheating. Fine if you're able to walk but for less able bodied wouldn't recommend. I honestly don't remember seeing any buses on the walk until we got to town but entirely possible - definitely ask hotel first.