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Renaissance London Heathrow Hotel

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Renaissance London Heathrow Hotel
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1,366 Reviews from our TripAdvisor Community

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Showing 1,301: English reviews
Cebu Island, Philippines
Reviewed 5 June 2016 via mobile

Negative: No more starbucks No toothbrush provided Hard time locating room Positive Location-good transit hotel Taxi- £15 cost of van going to the airport Affordable hotel Helpful hotel staff Nice refurbished hotel Near Mc Donalds Option to take the hoppa bus going to the airport at £5 cost of trip Our stay only cost £67 for one night. Definitely a...

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Helpful?
Thank marimac19
James S, General Manager at Renaissance London Heathrow Hotel, responded to this review

Dear marimac19, Thank you for taking the time to right a review of your stay with us here at Renaissance London Heathrow Hotel. We are pleased you enjoyed your stay and we really appreciate your feedback. We are delighted to inform you that Dillys - our new coffee shop will be opening later this month with an even better range...

Cardiff, United Kingdom
Reviewed 4 June 2016

Clean and comfortable. Bed was one of the best I've slept in. Everything else was just as I expected, welcoming, expensive and efficient. However, I slept there for one night before going on holiday and one night after I arrived home. Unfortunately I had left a pair of black trousers and a pair of Havianas in my room on my...

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2Thank suitcase0810
James S, General Manager at Renaissance London Heathrow Hotel, responded to this review

Dear suitcase0810, Thank you for taking the time to write a review of your stay with us here at Renaissance London Heathrow Hotel. I’m sorry to hear that we did not find your items. Please rest assured that we do take these matters very seriously and we are re investigating this incident. Once we have completed this investigation we will...

San Francisco, California
Reviewed 4 June 2016

I stay here regularly... very conveniently located and the front desk is excellent... though, don't try to call them to book a reservation... they either transfer the line to a Marriott 'general' reservations line or the phone might keep ringing forever...

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Helpful?
Thank Bob R
James S, General Manager at Renaissance London Heathrow Hotel, responded to this review

Dear Bob R, Thank you for taking the time to write a review of your stay with us here at Renaissance London Heathrow Hotel. Please accept my apologies for the problems you encountered trying to reach the hotel reservations team by phone. This feedback has been shared with the team and we will be monitoring this more closely moving forward....

england
Reviewed 4 June 2016

We stayed here the night before our flight to New York. It was in a fantastic location and a nice clean refurbished room. It was an ideal location for terminal 2 and we caught the free bus to the airport which is very easy and saves you paying for the bus. The staff were all very polite and helpful.

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Helpful?
Thank cruisa
James S, General Manager at Renaissance London Heathrow Hotel, responded to this review

Dear cruisa, Thank you for taking the time to right a review of your stay with us here at Renaissance London Heathrow Hotel. We are pleased you enjoyed your stay and we really appreciate your feedback. The team and I look forward to seeing you again soon! Yours sincerely, Stephen Clayton | General Manager Renaissance London Heathrow Hotel LIVE LIFE...

Pismo Beach, California
Reviewed 4 June 2016 via mobile

Our flight to FRA was cancelled, so LH put us up overnight. This was there choice. As I checked in, I realized this was a Marriott brand hotel and I have platinum status. I had to coax the receptionist to put in my number. I did get the points but was never recognized as a platinum member which is routine....

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Thank Knabebug
James S, General Manager at Renaissance London Heathrow Hotel, responded to this review

Dear Knabebug, Thank you for taking the time to write a review of your stay with us here at Renaissance London Heathrow Hotel. Please accept my sincere apologies for the confusion on our part regarding your Marriott Rewards Platinum status. This has now been addressed with the team and I’m confident that this issue will not reoccur in the future....

Krakow, Poland
Reviewed 3 June 2016

You can pick up this hotel for a few day stay in a comfortable quiet guest room to attend local offices. Typical 3.5-4 star airport hotel with paid parking and good breakfasts. Hotel is quite big and reaching the room can take some time. If you ask for a room that is not located above the ground floor and oriented...

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2Thank AncientDreamer
James S, General Manager at Renaissance London Heathrow Hotel, responded to this review

Dear AncientDreamer, Thank you for taking the time to right a review of your stay with us here at Renaissance London Heathrow Hotel. We are pleased you enjoyed your stay and we really appreciate your feedback. Dillys, our brand new coffee shop will be reopening later this month with an even better range of hot and cold beverages, savory and...

Perth
Reviewed 3 June 2016 via mobile

Newly refurbished standard room was great. The bed and pillows were terrific. Bathroom very small but very clean. Reception staff were not customer focussed. The restaurant was ok for a quick snack. Breakfast was not included in our deal, felt it was overpriced at 25 pounds and the lady could not cook poached eggs.

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Thank dust56
James S, General Manager at Renaissance London Heathrow Hotel, responded to this review

Dear dust56, Thank you for taking the time to right a review of your stay with us here at Renaissance London Heathrow Hotel. We are pleased you enjoyed your stay and we really appreciate your feedback. I’m sorry to hear that you thought breakfast was expensive. At £12.50 per person we do feel that this is excellent value for money...

Reviewed 3 June 2016

Noisy rooms - you're right next to the run way. Hallway has no sound proofing so you hear all the conversations and comings and goings. Rooms are out of date and crampt. The only reason to stay here would be if the rest of London was booked.

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Thank Elizabeth F
James S, General Manager at Renaissance London Heathrow Hotel, responded to this review

Dear Elizabeth F, Thank you for taking the time to write a review of your stay with us here at Renaissance London Heathrow Hotel. I’m sorry that you were disappointed with the noise insulation of your room during your stay as we generally receive excellent feedback about how quiet the rooms are. The hotel has also just undergone a complete...

Reviewed 2 June 2016 via mobile

I have stayed here numerous occasions, and each time has been has been first class. The executive rooms are spacious, and the lounge overlooks the runway, so of you like watching aircraft you will be in your element. The bar and restaurant downstairs is pleasant and spacious although typically bland for an airport hotel. All staff are friendly and pleasant.

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Thank Anthony A
James S, General Manager at Renaissance London Heathrow Hotel, responded to this review

Dear Anthony A, Thank you for taking the time to right a review of your stay with us here at Renaissance London Heathrow Hotel. We are pleased you enjoyed your stay and we really appreciate your feedback. The team and I look forward to seeing you again soon! Yours sincerely, Stephen Clayton | General Manager Renaissance London Heathrow Hotel LIVE...

Cardiff, United Kingdom
Reviewed 2 June 2016

We stayed at this hotel for one night before a morning flight to New York. The lobby are is stylish, check-in was quick and the reception staff very pleasant and polite. We had a newly refurbished suite which had a separate lounge and large bathroom with freestanding bathtub and separate shower. We had access to the executive lounge which was...

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1Thank NobelUK
James S, General Manager at Renaissance London Heathrow Hotel, responded to this review

Dear NobelUK, Thank you for taking the time to right a review of your stay with us here at Renaissance London Heathrow Hotel. We are pleased you enjoyed your stay and we really appreciate your feedback. The team and I look forward to seeing you again soon! Yours sincerely, Stephen Clayton | General Manager Renaissance London Heathrow Hotel LIVE LIFE...

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Amenities

Highlights
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
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About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Breakfast Available
Official Description (provided by the hotel)
Discover a modern oasis at the Renaissance London Heathrow Hotel. With a prime airport location and stylish accommodations, our hotel is ideal for both business and leisure travelers. We offer spectacular runway views, soundproof hotel rooms and easy access to central London. ... more   less 

Additional Information about Renaissance London Heathrow Hotel

Address: Bath Rd, Hounslow TW6 2AQ, England
Region: United Kingdom > England > Greater London > Hounslow
Price Range: $122 - $219 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Renaissance London Heathrow Hotel 4*
Number of rooms: 710
Reservation Options:
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Also Known As:
Renaissance Hotel London Heathrow
Renaissance Hotel Hounslow
Renaissance Hounslow
Hounslow Renaissance
Renaissance Heathrow
Renaissance London Heathrow Hotel Hounslow, England, UK
Hotel Style:
#2 Luxury Hotel in Hounslow
#2 Spa Hotel in Hounslow
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Questions & Answers

Here's what travellers have asked, with answers from Renaissance London Heathrow Hotel staff and other travellers.
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Questions? Get answers from Renaissance London Heathrow Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms containing 6 like 3621 face runway which can be a little noisy but also fascinating”
 of 5 bubbles derekwatret, 25 Feb 2017 | Read review
“Ground floor very quiet”
 of 5 bubbles findlindatavares, 25 Feb 2017 | Read review
“Away from road for quiet - facing courtyard. The windows are triple glazed so very quiet even though you can see the planes take off/land ”
 of 5 bubbles PPMMMM, 25 Feb 2017 | Read review
“Run way view room was cool!”
 of 5 bubbles kyliedufresne, 25 Feb 2017 | Read review
“Grab a Runway room - 2 and 7s”
 of 5 bubbles Probably2Picky, 24 Feb 2017 | Read review
5 of 5