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Renaissance London Heathrow Hotel

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Renaissance London Heathrow Hotel
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1,364 Reviews from our TripAdvisor Community

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Showing 1,299: English reviews
Telford,Uk
Reviewed 30 May 2016

We had a very comfortable stay here before flying out of Terminal 2. Very convenient to access from the Underground and free London bus (105, 111 or 285) from the Central Bus Station. Great room with views of the runway and access to Executive Lounge with delicious snacks.

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Thank JoyTelfordUk
James S, General Manager at Renaissance London Heathrow Hotel, responded to this review

Dear JoyTelfordUk, Thank you for taking the time to right a review of your stay with us here at Renaissance London Heathrow Hotel. We are pleased you enjoyed your stay and we really appreciate your feedback. The team and I look forward to seeing you again soon! Yours sincerely, Stephen Clayton | General Manager Renaissance London Heathrow Hotel LIVE LIFE...

Barton, United Kingdom
Reviewed 30 May 2016

Readers of an earlier review will recall our complaints about the buffet we endured on our last visit earlier this year. True to his word the Manager has had the buffet re-organised and now it is fantastic in comparison to what it was and all the food is piping hot. No longer is food left in large containers where lids...

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Helpful?
Thank Patian2014
James S, General Manager at Renaissance London Heathrow Hotel, responded to this review

Dear Patian2014, Thank you for taking the time to right a review of your stay with us here at Renaissance London Heathrow Hotel. We are pleased you enjoyed your stay and we really appreciate your feedback. The team and I look forward to seeing you again soon! Yours sincerely, Stephen Clayton | General Manager Renaissance London Heathrow Hotel LIVE LIFE...

Reviewed 28 May 2016 via mobile

For the second time we have suffered a terrible experience at the Renaissance Heathrow Exec lounge. We have stayed here many times and most often it falls within the usual parameters of a sedate, quite, exclusive retreat from an otherwise busy but still very nice hotel. This evening we have suffered loud music put on the tv but the lounge...

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Helpful?
Thank Ryryry4
James S, General Manager at Renaissance London Heathrow Hotel, responded to this review

Dear Ryryry4, Thank you for taking the time to review your recent stay at Renaissance London Heathrow Hotel. Please accept my apologies for problems you experienced in our Executive Lounge. Your feedback has been shared with the team and we have increased our management checks of this area to ensure our standards are improved and maintained. As TripAdvisor is anonymous...

Horseshoe Bay, Texas
Reviewed 27 May 2016

For an airport hotel, this one is pretty good. The employees are very polite and helpful, the rooms are clean, bed is comfortable, and price isn't out of line. The bar has a limited menu and is somewhat expensive. The on-site restaurant is quite expensive. They do not offer shuttle service to the airport, but will assist in reserving taxis...

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Helpful?
Thank _cmkimball
James S, General Manager at Renaissance London Heathrow Hotel, responded to this review

Dear _cmkimball, Thank you for taking the time to right a review of your stay with us here at Renaissance London Heathrow Hotel. We are pleased you enjoyed your stay and we really appreciate your feedback. We are currently working on a new bar food menu so I do hope the next time you stay with us you will be...

Reviewed 27 May 2016 via mobile

Upon checking in the front desk asked my last name. She then asked me to spell it, which is fine...after which I was told I did not have a reservation. I gave her my confirmation number and the reservation miraculously appeared! The lady was exceptionally difficult to understand (she did not have an English accent, but something else). I asked...

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Helpful?
1Thank leisure9traveler83
James S, General Manager at Renaissance London Heathrow Hotel, responded to this review

Dear leisure9traveler83, Thank you for taking the time to right a review of your stay with us here at Renaissance London Heathrow Hotel. I’m sorry that you encountered some problems during your stay. As TripAdvisor is anonymous may I request that you contact me at stephen.clayton@renaissanceheathrow.co.uk with your stay details so I can thoroughly investigate the points you have raised....

Washington DC
Reviewed 26 May 2016

When you have an early morning flight from Heathrow, it makes sense to spend the night just down the road. You can have a leisurely breakfast, catch a (free) bus to LHR, and be at security in plenty of time. There is a gym, a fine executive lounge, and a good restaurant. The staff can direct you to a couple...

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Helpful?
1Thank TechTraveller
James S, General Manager at Renaissance London Heathrow Hotel, responded to this review

Dear TechTraveller, Thank you for taking the time to right a review of your stay with us here at Renaissance London Heathrow Hotel. We are pleased you enjoyed your stay and we really appreciate your feedback. The team and I look forward to seeing you again soon! Yours sincerely, Stephen Clayton | General Manager Renaissance London Heathrow Hotel LIVE LIFE...

West Midlands
Reviewed 26 May 2016

We spent just one night here prior to a long haul flight the next day. The hotel is large and has been recently refurbished. The room was not large but it was large enough and the beds very comfortable, bathroom fine. We had everything we needed. We didn't eat at the hotel but used a pub/restaurant nearby which worked out...

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Helpful?
Thank Mary S
James S, General Manager at Renaissance London Heathrow Hotel, responded to this review

Dear Mary S, Thank you for taking the time to right a review of your stay with us here at Renaissance London Heathrow Hotel. We are pleased you enjoyed your stay and we really appreciate your feedback. The team and I look forward to seeing you again soon! Yours sincerely, Stephen Clayton | General Manager Renaissance London Heathrow Hotel LIVE...

Perth, Australia
Reviewed 26 May 2016

1 night transit in a standard newly refurbished room with breakfast included £70 - Saturday night rate good value. The location is excellent. Within a few minutes by bus or taxi to T2/T3. The public buses from Heathrow Central Bus Station to all hotels along main Bath Road are free of charge. If you have lots of luggage there is...

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2Thank prozerran
James S, General Manager at Renaissance London Heathrow Hotel, responded to this review

Dear prozerran, Thank you for taking the time to right a review of your stay with us here at Renaissance London Heathrow Hotel. We are pleased you enjoyed your stay and we really appreciate your feedback. For future reference the hotel does have rooms with walk-in showers. Please request this when making your next booking and we will happily allocate...

Boynton Beach, Florida
Reviewed 26 May 2016

I was thrilled with this hotel. It was very close to Terminal 3 and although there are many hotels from which to choose, I loved the enormity of this hotel. It's huge! The lobby is beautiful and the staff at the front desk couldn't be nicer. Check-in was a breeze and the bellman promptly brought my luggage to the room...

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Helpful?
Thank Nygarmento
James S, General Manager at Renaissance London Heathrow Hotel, responded to this review

Dear Nygarmento, Thank you for taking the time to right a review of your stay with us here at Renaissance London Heathrow Hotel. We are pleased you enjoyed your stay and we really appreciate your feedback. The team and I look forward to seeing you again soon! Yours sincerely, Stephen Clayton | General Manager Renaissance London Heathrow Hotel LIVE LIFE...

Greater Melbourne, Australia
Reviewed 25 May 2016

The rooms have been refurbished but they are small although suitable for an overnight stay at an airport. The restaurant was totally over priced and dysfunctional to say the least. The service, if you can call it that was all over the place as if they could not cope with the customer who ordered specific meals rather than opt for...

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Helpful?
Thank Oldjack
James S, General Manager at Renaissance London Heathrow Hotel, responded to this review

Dear Oldjack, Thank you for taking the time to right a review of your stay with us here at Renaissance London Heathrow Hotel. I’m sorry that you encountered some problems in the restaurant during your stay. As TripAdvisor is anonymous may I request that you contact me at stephen.clayton@renaissanceheathrow.co.uk with your stay details so I can thoroughly investigate the points...

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Amenities

Highlights
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
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About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Breakfast Available
Official Description (provided by the hotel)
Discover a modern oasis at the Renaissance London Heathrow Hotel. With a prime airport location and stylish accommodations, our hotel is ideal for both business and leisure travelers. We offer spectacular runway views, soundproof hotel rooms and easy access to central London. ... more   less 

Additional Information about Renaissance London Heathrow Hotel

Address: Bath Rd, Hounslow TW6 2AQ, England
Region: United Kingdom > England > Greater London > Hounslow
Price Range: $122 - $219 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Renaissance London Heathrow Hotel 4*
Number of rooms: 710
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Booking.com, Marriott and Travelocity so you can book your Renaissance London Heathrow Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Renaissance Hotel London Heathrow
Renaissance Hotel Hounslow
Renaissance Hounslow
Hounslow Renaissance
Renaissance Heathrow
Renaissance London Heathrow Hotel Hounslow, England, UK
Hotel Style:
#2 Luxury Hotel in Hounslow
#2 Spa Hotel in Hounslow
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Questions & Answers

Here's what travellers have asked, with answers from Renaissance London Heathrow Hotel staff and other travellers.
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Questions? Get answers from Renaissance London Heathrow Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ground floor very quiet”
 of 5 bubbles findlindatavares, 25 Feb 2017 | Read review
“Away from road for quiet - facing courtyard. The windows are triple glazed so very quiet even though you can see the planes take off/land ”
 of 5 bubbles PPMMMM, 25 Feb 2017 | Read review
“Run way view room was cool!”
 of 5 bubbles kyliedufresne, 25 Feb 2017 | Read review
“Grab a Runway room - 2 and 7s”
 of 5 bubbles Probably2Picky, 24 Feb 2017 | Read review
“Rooms that face the Airport runway offer stunning views of the planes as they come and go and the best vantage point is from the 3rd Floor”
 of 5 bubbles 203petero, 20 Feb 2017 | Read review
5 of 5