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BEST WESTERN PLUS Park Grand London Heathrow

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BEST WESTERN PLUS Park Grand London Heathrow
BEST WESTERN PLUS Park Grand London Heathrow
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805 Reviews from our TripAdvisor Community

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There are newer reviews for BEST WESTERN PLUS Park Grand London Heathrow
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Showing 776: English reviews
Dubai, United Arab Emirates
Reviewed 27 September 2016

All of the staff were very friendly and ready to assist. The breakfast was really good quality, thumbs up for the sausages! Room was comfortable and the standard of cleanliness was extremely high. The service at the bar was a little tardy but this was not the end of the world. The best thing in my opinion and a deal...

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Helpful?
3Thank henandave
Mandar D, Manager at BEST WESTERN PLUS Park Grand London Heathrow, responded to this review

Dear henandave Thank you very much for your sparkling review regarding your recent stay with us. It is good to know that you enjoyed your stay with us and that you liked the rooms as well as the service. As also noted by you, the hotel does offer 'Handy' phones to all our guests to use free of charge while...

Reviewed 26 September 2016

I have been staying here for over a year on business and it is one of the best hotels I have stayed at. The rooms are always clean and comfy. The bathrooms are clean and modern and even include heated flooring. The staff have been kind and helpful throughout.

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3Thank Josh W
Mandar D, Manager at BEST WESTERN PLUS Park Grand London Heathrow, responded to this review

Dear Josh W Thank you for your very positive review regarding your stays with us. It is very encouraging to know that you have enjoyed your numerous stays with us and that we have been able to delight you time and again. We look forward to continuing this trend and to welcome you back soon!! Kind regards, Mandar

Bristol, United Kingdom
Reviewed 21 September 2016

factor that swung it for me after chosing from loads of similar hotels around the heathrow area - free onstreet parking nearby! hotels never have enough spaces and certainly not free in london. hotel itself is fine, good standard, rooms clean - even had a fridge. close to airport but couldn't even hear the planes overhead. no complaints - would...

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2Thank Chak H
Mandar D, Manager at BEST WESTERN PLUS Park Grand London Heathrow, responded to this review

Dear Chak H Thank you very much for your very positive review of our hotel. I am happy to know that you enjoyed all aspects of your stay with us, and we do look forward to welcoming you back in the very near future. Kind regards, Mandar

Berlin, Germany
Reviewed 20 September 2016 via mobile

Girlfriend booked this hotel as last minute option during our layover flight and was not disappointed. Pleasantly surprised with the modern surroundings and furnishing. Kind and attentive staff who made us feel welcome. Gagan (hope i spelt it correctly) was most helpful in particular and even offered us free parking. Will be returning!!

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5Thank thomasmbb
Mandar D, Manager at BEST WESTERN PLUS Park Grand London Heathrow, responded to this review

Dear thomasmbb Thank you for the review regarding your recent stay with us. The team at Park Grand Heathrow strive to make every guest stay a comfortable one. I will certainly convey your appreciation to Gagan who will no doubt be delighted to see his efforts being recognised. We look forward to welcoming you back with us very soon!! Kind...

London, United Kingdom
Reviewed 19 September 2016

I checked in at 6AM on 16th September 2016. At the time of check in Mr. Gagan was very friendly and during my stay of 3 nights and 4 days i came across the the rest of the team. they were all very friendly and helpful. the room and amenities are excellent. I enjoyed being here

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6Thank KrishnaG0yal
Mandar D, Manager at BEST WESTERN PLUS Park Grand London Heathrow, responded to this review

Dear Mr Goyal Thank you for the lovely feedback regarding your recent stay with us. The entire team here strives to provide high levels of guest service and am I sure Gagan will be delighted to get such positive feedback. We look forward to having you back with us in the near future. Kind regards, Mandar

Reviewed 19 September 2016 via mobile

I would Deffo recommend this hotel to anyone travelling to Hounslow/Heathrow ! I Got the best service and the staff treated me so well and took care of me !! Great customer service and enjoyed my stay. Definitely coming here again!

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5Thank pavan k
Mandar D, Manager at BEST WESTERN PLUS Park Grand London Heathrow, responded to this review

Dear pavan k Thank you for the very positive review of your recent stay with us. The team here work hard to ensure every guest stay is a delightful one. We do look forward to welcoming you back with us in the very near future. Kind regards, Mandar

London, United Kingdom
Reviewed 19 September 2016

The room was not a bad size compared to other budget hotels, was expecting more from the bathroom area, it was only a shower. I could see hair on our bed, not sure if its from previous guest or the housekeeping staff. The location is easily accessible from the motorway. Parking is lacking although we did manage to get a...

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5Thank Annie J
Mandar D, Manager at BEST WESTERN PLUS Park Grand London Heathrow, responded to this review

Dear Annie J Thank you for providing your feedback regarding your recent stay with us. I am delighted that you enjoyed your stay with us and I hope to have the opportunity to welcome you back in the very near future. Kind regards, Mandar

Malaysia
Reviewed 17 September 2016 via mobile

The room itself is fairly comfortable but the entire hotel is let down by its very bad attitude employees. I hope that the management or Mr Ramesh Arora himself would seriously provide proper supervision and oversight to this particular branch compare to the rest of the Park Grand. I am providing these reviews based on being a gold member of...

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1Thank phyeoh
Mandar D, Manager at BEST WESTERN PLUS Park Grand London Heathrow, responded to this review

Dear phyeoh Thank you for taking the time to share the feedback of your recent stay with us. I am sorry to hear that you were unable to enjoy your stay with us. Please accept my most sincere apologies in respect of what was clearly a disappointing experience. I regret that our team did not meet your expectations on this...

Oxford, United Kingdom
Reviewed 16 September 2016

Room was nice..very stylish..very clean...restaurant buffet was very good..great variety...freshly cooked....breakfast was ample...nice english selection....reasonable cost for a hotel....comfy bar.area.....it should be a very good... After a long journey on Wednesday I reported the shaver point in my room didn't work..they said someone would take a look at it....Thursday morning I asked agin....Thursday afternoon I asked again.... On checkout on...

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Thank paul t
Mandar D, Manager at BEST WESTERN PLUS Park Grand London Heathrow, responded to this review

Dear paul t Thank you for your review of your recent stay with us. I would like to apologise for this lapse in service which was caused due to a misunderstanding with the room numbers where the shaver socket had to be changed. I can confirm that the faulty shaver socket was changed on Friday morning. I am happy to...

Cambridgeshire
Reviewed 15 September 2016 via mobile

Do not book the hotel via any booking agents. Do not try and ring to book direct. Do not try and book if Heathrow is busy. They were very bad. In summary: Flight cancelled, we did booking.com for a nearby hotel. Booking confirmed with email & confirmation number. Paid £35 for taxi. (Also called hotel direct to confirm). Hotel denied...

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1Thank BBBG69
Mandar D, Manager at BEST WESTERN PLUS Park Grand London Heathrow, responded to this review

Dear BBBG69 Thank you for your review. On behalf of the entire team I would like to apologise for not being able to accommodate you on your recent reservation with us. When reservations are made via booking.com, guests normally use a credit card to guarantee their reservations. However if this credit card is declined the hotel is unable to guarantee...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Meeting Rooms
  • Room Service
  • Laundry Service
  • Multilingual Staff
  • Conference Facilities
  • Shuttle Bus Service
  • Dry Cleaning
  • Business Centre with Internet Access
  • Concierge
  • Banquet Room
Official Description (provided by the hotel)
Welcome to the novel and finest jewel in our treasure trove, a resplendent retreat near Heathrow, stands this newest four star hotel, that offers the grandest and most hospitable welcome. Come relax and rejuvenate in the highest echelons of exquisite luxury and finesse. In the most convenient reach from all terminals at Heathrow Airport, and with easy links into the city, relax and unwind as you enjoy the utmost and unrivalled levels of excellence, finesse and luxury in a spotless record of top notch hospitality. At Park Grand London Heathrow we are always ready to serve, and then some more. Begin your London experience, in the finest and best way!! Finesse and grace at the Park Grand London Heathrow, presented with an expertise that is almost magic. Inspired to please those who expect nothing less than the best, every nuance at Park Grand London Heathrow is a definite cut above the rest. With the most emphatic attention to comfort, elegance and notes of opulent, extravagant and eclectic grace, come enjoy a tranquil stay that is aimed to please and appease ... more   less 

Additional Information about BEST WESTERN PLUS Park Grand London Heathrow

Address: 449 Great West Road, Hounslow TW5 0BY, England
Region: United Kingdom > England > Greater London > Hounslow
Price Range: $103 - $252 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — BEST WESTERN PLUS Park Grand London Heathrow 4*
Number of rooms: 124
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Priceline, Hotels.com and Montcalm Hotel (London) Ltd & Precis Properties Ltd so you can book your BEST WESTERN PLUS Park Grand London Heathrow reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
BEST WESTERN PLUS Park Grand London Heathrow Hounslow, England, UK
Hotel Style:
#3 Business Hotel in Hounslow
#4 Luxury Hotel in Hounslow
#5 Romantic Hotel in Hounslow
#8 Family Hotel in Hounslow
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN PLUS Park Grand London Heathrow staff and other travellers.
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Questions? Get answers from BEST WESTERN PLUS Park Grand London Heathrow staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“All rooms are good but upper floors quiet”
 of 5 bubbles terryjholliday, 11 Feb 2017 | Read review
“I went for a superior room which was situated on the top floor and wasn't disappointed.”
 of 5 bubbles KarlS184, 9 Feb 2017 | Read review
“Book early as you can for best price, especially if an event at Twickenham.”
 of 5 bubbles LornaW719, 6 Feb 2017 | Read review
“I chose a room on the top floor and the view was wonderful, especially as the morning fog clears above the buildings”
 of 5 bubbles samerk926, 31 Jan 2017 | Read review
“Choose one of the rooms facing the airport and you can watch the planes landing”
 of 5 bubbles jameswQ9835GA, 24 Jan 2017 | Read review
5 of 5