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Hilton Garden Inn London Heathrow Airport

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Hilton Garden Inn London Heathrow Airport
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1,722 Reviews from our TripAdvisor Community

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Showing 1,595: English reviews
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Swansea, United Kingdom
Reviewed yesterday NEW

The staff were very polite and helpful. However, the hotel is typical of an airport hotel - not much soul and busy. Smokers stand in the hotel doorway and don't give way as you try to enter or leave the hotel. Reception staff seemed afraid the ask the smokers to move away from the door. The whole campus should be...

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Helpful?
Thank GwynRoberts
Brighthearted, General Manager at Hilton Garden Inn London Heathrow Airport, responded to this review

Thank you for sharing your feedback, I am pleased that you had a good stay overall and found our team to be friendly & helpful. We have noted your comments about the other guests who were smoking by the front door and please accept our apologies for any discomfort this might have caused you; our designated smoking shelter is to...

Vernon, Canada
HOTEL’S FAVOURITE REVIEW
Reviewed 1 week ago

We arrived at terminal 5 from Manchester. Looked for a Hoppa but it really wasn't clear which one went to the hotel. So we got a cab. He wasn't happy as he had waited for ages then we gave him a short fare. Felt guilty but it seems the Hoppa is just hourly, it really wasn't clear. The hotel itself...

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Helpful?
1Thank lazigirl
About Hotel's Favourite Review
Brighthearted, General Manager at Hilton Garden Inn London Heathrow Airport, responded to this review

Thank you for taking the time to write a review of your recent stay, we are pleased that you had an excellent stay with us. To clarify for other readers the H9 Hoppa Bus services runs to Terminal 2&3 picking up from the hotel every 45 minutes (15 minutes past, on the hour, 45 minutes past) and the H56 Hoppa...

London, United Kingdom
Reviewed yesterday NEWvia mobile

The room was clean and comfortable. I arrived late, and hadn't brought toothpaste with me - none was stocked up in the hotel shop, and when I asked I was told to get a bus to the nearest town. So much for a stress-free start to my vacation! It later turned out that they hadn't checked their stock room. They...

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Helpful?
Thank baalhadad
Brighthearted, General Manager at Hilton Garden Inn London Heathrow Airport, responded to this review

Thank you for sharing your feedback, and for your contact on Twitter also. Once again please accept my apologies that our Pavilion Pantry had sold out of toothpaste, and for any inconvenience this caused; I am glad that you were able to speak with our Duty Manager who offer you a complimentary drink as a token of our apology. I...

Birmingham, United Kingdom
Reviewed 2 days ago NEW

A former Jury's Inn, you'll be surprised by how good the hotel is - rooms are a decent size, comfortable and quiet despite being under the flight path (more noise from the corridors than the jumbos). Public spaces are fine (although quite small bar is normally crammed) and food is standard hotel fare with an excellent breakfast offering. The front...

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Helpful?
Thank MartinT1967
Brighthearted, General Manager at Hilton Garden Inn London Heathrow Airport, responded to this review

Thank you for sharing your feedback, we are pleased that you enjoyed your recent stay at Hilton Garden Inn Heathrow and found our location convenient. We hope to welcome you back again next time you stay in the area. Kind Regards, Richard Lee General Manager

Canada
Reviewed 3 days ago NEW

We were so pleased with our layover stay at the Hilton Garden Inn. Super easy check in, online, an awesome buffet breakfast, and 2 stops from Terminal 5. So easy to find, you just leave Hatton Cross, and go straight down the main drag, it's 5 minutes walk max, we got in late on our return stay and I felt...

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Helpful?
Thank cdngirl71Canada
Brighthearted, General Manager at Hilton Garden Inn London Heathrow Airport, responded to this review

Thank you for sharing your great feedback, we are delighted that you enjoyed your recent stay with us at Hilton Garden Inn Heathrow. We all look forward to welcoming you back again next time you visit London Kind Regards, Richard Lee General Manager

Reviewed 3 days ago NEW

Had an early flight so this is an easy stop over hotel, there is a shuttle that you must pay for that stops directly outside the entrance, so its easy to get to the airport no matter what times your flights are. Eating at the hotel was perfectly easy, the food was very nice and the staff were helpful. Rooms...

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Helpful?
Thank Michelle A
Brighthearted, General Manager at Hilton Garden Inn London Heathrow Airport, responded to this review

Thank you for taking the time to share your experience, I am pleased that you enjoyed your stay and that you enjoyed your evening meal in the Garden Grille Restaurant. My team and I hope to welcome you back to Hilton Garden Inn Heathrow again next time you stay in the area. Kind Regards, Richard Lee General Manager

Richmond TX, United States
Reviewed 3 days ago NEW

Relatively close to LHR terminals. Great value for a quick in/out of London. Front Desk staff very helpful. Easy access to Picadilly Line (Underground), on the Hoppa Bus Line to/from airport, and very easy to get a taxi. Make sure that your reservation includes breakfast - saves 15 Pounds. Bar/Dinner menus reasonably priced. We recommend this hotel and will use...

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank William M
Brighthearted, General Manager at Hilton Garden Inn London Heathrow Airport, responded to this review

Thank you for reviewing and recommending our hotel. We are delighted that you had a great stay with us and we hope to welcome you back to Hilton Garden Inn Heathrow again soon. Kind Regards, Richard Lee General Manager

Auckland, New Zealand
Reviewed 4 days ago NEWvia mobile

Great room, great service. Everything has been excellently maintained. Almost new. Not close to anything but the airport. Shuttle cost £5 per person and took about 15 mins. It goes every 30 mins. So quite handy.

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Helpful?
Thank jcarter2015
Brighthearted, General Manager at Hilton Garden Inn London Heathrow Airport, responded to this review

Thank you for taking the time to share your experience on TripAdvisor, we appreciate your feedback and are delighted that you had an excellent stay with us at Hilton Garden Inn Heathrow. We hope that you will choose the hotel again in the future and we look forward to welcoming you back. Kind Regards, Richard Lee General Manager

Raleigh, North Carolina
Reviewed 4 days ago NEWvia mobile

As a visitor who frequently stays at Heathrow hotels I look for what's different. What this hotel brings is its adjacency to the Hatton Cross tube station. It's the last stop before Heathrow. OK, it's a five minute walk, and there's nothing attractive about the walk itself - past a depot, but you get a decent standard of hotel with...

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Helpful?
Thank Ian J
Brighthearted, General Manager at Hilton Garden Inn London Heathrow Airport, responded to this review

Thank you for sharing your feedback on your recent stay at Hilton Garden Inn Heathrow. We are pleased that you enjoyed your stay with us and found our location convenient for both London and the airport. As a frequent visitor to Heathrow I do hope that we will be able to welcome you back to Hilton Garden Inn again in...

York, United Kingdom
Reviewed 4 days ago NEWvia mobile

Attending a sporting event south west of London, this hotel is perfect for an overnight stay. Extremely good value. The hotel was fully booked but was a very relaxed atmosphere. The front desk to check-out was excellent. The bar has great seating areas, including outside area. The restaurant menu had a good choice, including Chef specials. We had a steak...

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Helpful?
Thank Mike W
Brighthearted, General Manager at Hilton Garden Inn London Heathrow Airport, responded to this review

Thank you for sharing your feedback, we are delighted that you have enjoyed your stays at Hilton Garden Inn Heathrow. We are fortunate to have a great location which is convenient for not just the airport, but also travel to Twickenham and Central London too. My team and I will look forward to welcoming you back for your next stay...

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Amenities

Highlights
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenLeadersBronze level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
Internet
  • Free Internet
  • Public Wifi
  • Paid Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Meeting Rooms
  • Business Centre with Internet Access
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
Hilton Garden Inn London Heathrow Airport hotel offers the perfect accommodations for all travelers flying to/from all Heathrow terminals. The Hoppa Bus routes and Hatton Cross Underground Station are within easy walking distance, providing convenient access to central London. The underground station is also just one stop from Terminals 1, 2 and 3, and two stops from Terminals 4 and 5; making your journey to catch a flight quick and hassle free. Check the latest arrival/departure times with our live flight information screens. Feel at home in a comfortable, air-conditioned guest room at this hotel near Heathrow Airport. Stay connected with complimentary WiFi at the spacious, well-lit work area and watch Freeview channels on the flat-screen TV. Stay productive in the 24-hour business center and plan an event for up to 60 people with seven meeting rooms. Energize with the latest exercise equipment in the complimentary 24-hour fitness center. Enjoy a variety of food and beverage options at this London hotel near Heathrow Airport. Unwind with your favorite drink in the relaxed bar, before enjoying a delicious three-course meal in the Garden Grille. Grab a coffee and a tasty treat to go from our all-day coffee lounge. ... more   less 

Additional Information about Hilton Garden Inn London Heathrow Airport

Address: Eastern Perimeter Road | Hatton Cross, Hounslow TW6 2SQ, England (Formerly Jurys Inn London Heathrow)
Region: United Kingdom > England > Greater London > Hounslow
Price Range: $115 - $259 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hilton Garden Inn London Heathrow Airport 4*
Number of rooms: 364
Reservation Options:
TripAdvisor is proud to partner with Hilton EMEA, Hotels.com, Expedia, Hotwire, Booking.com, Priceline, TripOnline SA, getaroom.com, Cheap Tickets, Evoline ltd and HotelQuickly so you can book your Hilton Garden Inn London Heathrow Airport reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Jurys Inn Heathrow Hotel Hounslow
Jurys Hotel Heathrow
Jurys Hotel Hounslow
Hilton Garden Inn London Heathrow Airport Hounslow, England, UK
Hotel Style:
#4 Romantic Hotel in Hounslow
#4 Green Hotel in Hounslow
#5 Family Hotel in Hounslow
#6 Luxury Hotel in Hounslow
#7 Business Hotel in Hounslow
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Garden Inn London Heathrow Airport staff and other travellers.
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Questions? Get answers from Hilton Garden Inn London Heathrow Airport staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“any room is great, really”
cdngirl71Canada, 24 Apr 2017 | Read review
“Book paid for shuttle bus in advance for airport drop off.”
MichelleA595, 24 Apr 2017 | Read review
“Top Floors have Better views but Only on One Side”
  • View of the BA Maintenance Area, T2 and the Runway
raficke2016, 20 Apr 2017 | Read review
“I prefer the road view, as you can see the incoming flights from this view”
danielj438, 11 Apr 2017 | Read review
“No preference, some look over the airport and others more towards the fields but all good.”
traveller12557, 7 Apr 2017 | Read review
5 of 5