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2017-12-24 2017-12-25
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    Sofitel London Heathrow

    | Terminal 5, London Heathrow Airport, Hounslow TW6 2GD, England
    011 44 20 3856 8707
    Hotel website
    Lowest prices for your stay
    2017-12-24 2017-12-25
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    Traveller (1621)
    Room & Suite (533)
    • Excellent68%
    • Very good25%
    • Average5%
    • Poor1%
    • Terrible1%
    Travellers talk about
    “vivre restaurant” (280 reviews)
    “superior room” (125 reviews)
    “an early flight” (508 reviews)
    Free Wifi
    Breakfast Buffet
    Air Conditioning
    Non-Smoking Hotel
    Room Service
    Fitness centre
    Wheelchair Access
    Business Centre
    Dry Cleaning
    5.0 Star Hotel
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    Dec 24Dec 25
    1 room, 2 adults, 0 children
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    Write a ReviewReviews (11,861)
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    2,101 - 2,105 of 11,417 reviews

    Reviewed 3 January 2017

    If you are looking for a place to spend the night before a long onward flight this is it, provided you can book it at a reasonable rate. Location is perfect, from room to check-in in less than 10 minutes. We were there on Christmas...More

    Review collected in partnership with this hotel
    2  Thank RudieTokyo_Japan
    Response from SofitelT5, General Manager at Sofitel London HeathrowResponded 4 January 2017

    Dear RudieTokyo_Japan Thank you for taking the time to review the Sofitel London Heathrow following your recent stay with us. I am glad to read that you were able to enjoy a Christmas Day meal with us in our restaurant and found our hotel ideal...More

    Reviewed 3 January 2017

    Super hotel with easy walk-through to the terminal. The club lounge is very pleasant and nice to enjoy a decent glass of wine and relax. Choice of breakfast very varied with different cuisines available.More

    Review collected in partnership with this hotel
    2  Thank Maxie S
    Response from SofitelT5, General Manager at Sofitel London HeathrowResponded 4 January 2017

    Dear Maxie S It is fantastic to know that you enjoyed your stay with us and experienced a relaxing visit to our Club Millésime. I am also pleased to read that you had an enjoyable breakfast which offers a wide range of items to suit...More

    Reviewed 2 January 2017

    Excellent. Remy on reception was very helpful, especially when we were fog bound! British airways let us continue to stay there for three days until we could get a flight home. Sofitel were very helpful and we will stay there again next time.More

    Review collected in partnership with Accorhotels.com
    2  Thank Jimbo114
    Response from SofitelT5, General Manager at Sofitel London HeathrowResponded 4 January 2017

    Dear Jimbo114 Thank you so much for your positive feedback. Whilst I am sorry to hear that you were staying on such circumstances, it really is a delight to know that you were treated so well by our ambassador Remy on reception – he will...More

    Reviewed 2 January 2017

    Luckily we only stayed at this hotel for one night between Christmas and New Year. I have stayed here previously (for less than 12 hours) and was unwell at the time so used only the bed. I did not form an opinion then other than...More

    3  Thank Hotels-Airports
    Response from SofitelT5, General Manager at Sofitel London HeathrowResponded 4 January 2017

    Dear Hotels-Airports Thank you for taking the time to share your comments with the Trip Advisor community. I am very sorry to learn that your experience in our Club Millésime did not met your expectations, please allow me to extend my sincere apologies. At Sofitel...More

    Reviewed 2 January 2017

    Nice, clean, great service, perfect location. Five stars hotel. But a big problem: check-in closes at midnight. If your fly to LHR, chances are that your flight may be delayed several hours (e.g. fog, low-cost airlines "service," strikes of controllers, pilots, flight attendants, etc., terrorism...More

    3  Thank antoni D
    Response from SofitelT5, General Manager at Sofitel London HeathrowResponded 17 January 2017

    Dear antoni D Thank you for taking the time to tell us about your experience at the Sofitel London Heathrow. I would like to take this opportunity to mention that our reception is open 24 hours and we most definitely do not close our desk...More

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    Awards & Recognition
    GreenLeadersSilver level
    Certificate of Excellence
    • Top amenities
    • Restaurant
    • Room Service
    • Bar/Lounge
    • Fitness Centre with Gym / Workout Room
    • Free High Speed Internet ( WiFi )
    • Spa
    • Pool
    • Hotel Amenities
    • Room Service
    • Business Centre with Internet Access
    • Meeting Rooms
    • Concierge
    • Dry Cleaning
    • Laundry Service
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Things to do
    • Restaurant
    • Bar/Lounge
    • Fitness Centre with Gym / Workout Room
    • Spa
    • Hot Tub
    • Pool
    • Price range
    • US$164 - US$319 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #1 Luxury Hotel in Hounslow
    • #1 Business Hotel in Hounslow
    • #1 Romantic Hotel in Hounslow
    • #2 Family Hotel in Hounslow
    • #2 Green Hotel in Hounslow
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Accessible rooms
    • Number of rooms
    • 605
    • Reservation Options
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    • Location
    • United Kingdom >
    • England >
    • Greater London >
    • Hounslow
    • Also Known As
    • Sofitel London Heathrow Hotel Hounslow ,
    • Sofitel Hotel London Heathrow ,
    • Sofitel Hotel Hounslow ,
    • London Sofitel ,
    • Sofitel London Heathrow Hounslow, England, UK
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    Traveller (1621)
    Room & Suite (533)
    Dining (132)
    Pool & Beach (2)
    Hotel & Grounds (866)
    Bathroom (248)
    Business Centre & Event Rooms (9)
    Sponsored by:
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    Ask a question
    Questions & Answers
    Alain T
    10 December 2017|
    AnswerShow all 3 answers
    Response from bigglesmom | Reviewed this property |
    There are buses from T5 that go to T2. The hotel should advise the running times but they are plenty. To be safe perhaps order the taxi. Try the internet for the bus timetables. Hope this helps
    Louise B
    2 December 2017|
    AnswerShow all 6 answers
    Response from Mike G | Reviewed this property |
    Not sure sorry. I always book direct on the Accor/Sofitel website and as a Platinum member get lounge access anyway and usually I get an upgraded room. Probably best call the hotel to check.
    19 November 2017|
    AnswerShow all 4 answers
    Response from SofitelT5 | Property representative |
    Dear Sally5164 Our hotel is located at Terminal 5 which is easily reachable via the Heathrow Express, the train will stop first at Terminals 2 and 3 before continuing on to Terminal 5. On arrival in the terminal, our hotel... More
    Room Tips
    "All must be Good But superior really Perfect for Our 2 nights."
    Read review
    "Good room."
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    "The upgraded room was bigger but wasn't worth the price differential over the standard room we booked on..."
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    "Tell guests there is complimentary water in the fridge"
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