We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

Sofitel London Heathrow

Show Prices
Certificate of Excellence
GreenLeadersSilver level
Enter dates for lowest prices
powered by PriceFinder
Check In Check Out
1 room 2 adults 0 children
We check 200+ sites to find the latest and lowest prices.
Professional photos
Sofitel London Heathrow
View Map
{"widget":{"name":"ibex_photo_carousel","moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

10,344 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
There are newer reviews for Sofitel London Heathrow
See the most recent reviews
Showing 9,941: English reviews
London, United Kingdom
Reviewed 14 June 2016

This hotel was amazing. The staff were extremely friendly and helped us resolve the booking we hashed up. They sorted it out for us and even gave us an upgrade which overlooked the runway. Perfect when you're traveling with someone who has a fear of flying. Helped her out a lot! The room was clean, big and very comfy! The...

Review collected in partnership with this hotel
 Report
Helpful?
2Thank stisbury
SofitelT5, General Manager at Sofitel London Heathrow, responded to this review

Dear stisbury, Thank you for taking the time to review our hotel following your recent stay with us. I am delighted to read that you found all our Ambassadors friendly and particularly at reception you were assited with your reservation amendments which were quicky sorted and were upgraded to a bedroom with an exterior view of the planes which you...

Sao Paulo, Brazil
Reviewed 14 June 2016

As we had a flight scheduled to arrive in London 9pm in Terminal 5 we decided to stay our first night in the Sofitel London Heathrow. It was a wise decision as we were able to sleep well and caught the Heathrow Express to London in the following morning very easily.

Review collected in partnership with this hotel
 Report
Helpful?
2Thank Carlos F
SofitelT5, General Manager at Sofitel London Heathrow, responded to this review

Dear Carlos F, Thank you for taking the time to review our hotel following your recent stay with us. I am happy to read that you had a comfortable sleep over at Sofitel London Heathrow and found it easy to access the Heathrow Express train to London the following morning. We greatly appreciate your recommendation and it would be a...

Rural Gloucestershire
Reviewed 14 June 2016

A great hotel, but expensive. Room cost £160 + and this didn't even include breakfast. I could only afford to stay there because it was paid for. But everything worked well and the staff were very helpful.

Review collected in partnership with this hotel
 Report
Helpful?
2Thank gordonwilcock
SofitelT5, General Manager at Sofitel London Heathrow, responded to this review

Dear gordonwilcock, Thank you for taking the time to review our hotel following your recent stay with us. It is good to read that you found all our Ambassadors very helpful, however I am dsiappointed to note that our hotel room charge did not meet your expectations. Please be advised our prices are affixed in line with other local competitors....

Oklahoma City, Oklahoma
Reviewed 14 June 2016

very satisfied was a good ending to a very happy vacation. Plan on doing it again next year . Everyone was extremely helpful in arranging transport to other terminals . was a very successful visit to your hotel

Review collected in partnership with this hotel
 Report
Helpful?
2Thank Ann D
SofitelT5, General Manager at Sofitel London Heathrow, responded to this review

Dear Ms. Ann D, Thank you very much for taking the time to write such positive review following your recent stay with us. It is a pleasure to read that you were very satisfied and that you had a very happy ending to your vacation with highlights including our ambassadors being helpful in arranging your transport to another terminal. Thank...

Reading, United Kingdom
Reviewed 14 June 2016

Can't recommend Tea 5 enough as a place for a brief business meeting. My colleague flew in and we were meeting within 30 minutes of touch-down and he left 40 minutes before departure. Igor looked after us today and last week. Well recommended.

 Report
Helpful?
2Thank SteveHH1974
SofitelT5, General Manager at Sofitel London Heathrow, responded to this review

Dear Mr. steveHH1974, Thank you for sharing your comments with the Trip Advisor community. I am delighted to hear that you were impressed by your afternoon tea experience in our Tea Salon and that you were particularly pleased by the excellent service delivered by our Tea Salon Ambassador Igor who looked after you and your colleague on your last visits....

Buxted, United Kingdom
Reviewed 13 June 2016 via mobile

We had an early flight so we decided to stay at a hotel the night before, so glad we picked the Sofitel. Perfect location in Terminal 5, a short walk from the airport into a connecting lobby. We arrived to a warm greeting and prompt check in at reception. We opted for a Superior room which was a good size,...

 Report
Helpful?
2Thank MrsEaster
SofitelT5, General Manager at Sofitel London Heathrow, responded to this review

Dear Mrs Easter, Thank you for taking the time to review our hotel following your recent stay with us. We are absolutely delighted to know that you were greeted warmly at reception and that your check in was prompt. I am also thrilled to know that our rooms exceeded your expectations and that you liked the surprise box of chocolate...

Zurich, Switzerland
Reviewed 13 June 2016

Stayed here overnight due to a cancelled flight. The front office staff are very prompt and well trained. They were very effective in accommodating us all in our over night rooms. They were very efficient and address all our questions and concerns. The room looked great. The bed was super comfy and the restaurant we good (not great though), but...

 Report
Helpful?
2Thank Mercury C
SofitelT5, General Manager at Sofitel London Heathrow, responded to this review

Dear Mercury C, Thank you for sharing such a positive feedback following your recent stay with us, whilst we are glad that that you were pleased with the way our ambassadors handled and addressed all your questions and concerns, I am so sorry to hear that your stay was due to a flight cancellation. At Sofitel we take pride in...

Ampthill, United Kingdom
Reviewed 13 June 2016

Stopped overnight on way from Ireland to Thailand leaving our car underneath the Hotel. Could not have been more rested after a heavy wedding in Dublin and the use of the spa by my wife as I worked in the morning before our flight

Review collected in partnership with this hotel
 Report
Helpful?
1Thank Toonarmy1451
SofitelT5, General Manager at Sofitel London Heathrow, responded to this review

Dear Toonarmy1451, Thank you for taking the time to review our hotel following your recent stay with us. I am delighted to hear that you had a relaxing and resting stay at the Sofitel London Heathrow and that you were particularly pleased by your experience in our Spa after your wedding in Dublin. We greatly appreciate your feedback and it...

Scotland
Reviewed 13 June 2016

My wife and I had a brief night stopover between flights, using points and cash to settle the account. If I had to pay using cash only, I would have to thing hard about the cost before booking again. Having said that, I can only praise the Staff we met during our stay. The check in was friendly, efficient and...

Review collected in partnership with this hotel
 Report
Helpful?
1Thank Capercaille
SofitelT5, General Manager at Sofitel London Heathrow, responded to this review

Dear Capercaille, Thank you for taking the time to review our hotel following your recent stay with us. It is always a pleasure to receive such positive feedback and I am delighted that read your praises for our Ambassadors who you found friendly and efficient. I am glad that they made your experience at the Sofitel London Heathrow memorable after...

Scotland, United Kingdom
Reviewed 13 June 2016

I would highly recommend The Sofitels at both Heathrow T5 and Gatwick. They are both extremely well placed to take the stress out of travel when you are connecting for a long haul flight the next day - although they are at the higher end of price it does save the issue of taxis and/or coaches for an early morning...

Review collected in partnership with this hotel
 Report
Helpful?
1Thank Maureen M
SofitelT5, General Manager at Sofitel London Heathrow, responded to this review

Dear Maureen M, Thank you for taking the time to review our hotel following your recent stay with us. I am delighted to hear that you find our hospitality and facilities to your satisfaction, allowing you a peaceful experience while travelling. Thank you very much for your recommendation and we look forward to welcoming you back in the not too...

1,528 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (1358)
Viewed
Dining (83)
Viewed
Hotel & Grounds (177)
Viewed
Bathroom (212)
Viewed
Room/Suite (381)
Viewed
View from Room (35)
Viewed
Business Centre/Function Rooms (5)
Viewed
Pool/Beach Area (1)
Viewed
5:38
Videos (1)
Viewed
Other (463)

TripAdvisor Photos: Professional photos exclusively commissioned by TripAdvisor

Viewed
All TripAdvisor Photos (127)
Viewed
Amenities (12)
Viewed
Dining (22)
Viewed
Superior Room (51)
Viewed
The Hotel (42)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (43)
Viewed
Hotel & Grounds (7)
Viewed
Dining (8)
Viewed
Business Centre/Function Rooms (1)
Viewed
View from Room (1)
Viewed
Room/Suite (11)
Viewed
Other (15)
Check In Check Out
Hotels you might also like...
Also consider these accommodations in or near Hounslow
3.8 km away
Hilton London Heathrow Airport
3.3 km away
Renaissance London Heathrow Hotel
4.7 km away
Premier Inn London Heathrow Airport (Bath Road) Hotel
Show Prices
Show Prices
Show Prices
5.1 km away
Hilton Garden Inn London Heathrow Airport
1.2 km away
Premier Inn London Heathrow Airport Terminal 5 Hotel
1.9 km away
Hyatt Place London Heathrow Airport
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Pool
  • Free High Speed Internet ( WiFi )
GreenLeadersSilver level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Vivre
Vivre
Cuisines: Asian
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Hot Tub
  • Pool
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Public Wifi
  • Paid Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Meeting Rooms
  • Concierge
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Only Heathrow Airport hotel with direct access to Terminal 5 via a covered walkway and Terminals 1, 2, 3 / Terminal 4 via courtesy Heathrow Express / Connect rail connection and only 21 minutes from Central London by train. Sofitel London Heathrow boasts 605 non-smoking bedrooms including 27 suites. All rooms include the famous Sofitel MyBed, plasma screen TV and double glazed windows (rooms facing outside have triple glazing). All bathrooms include separate walk-in shower and bath. For your meetings and events, the hotel's conference centre boasts 45 meeting rooms including three executive boardrooms, a tiered theatre and a main room for up to 1,300 delegates. The hotel food and beverage outlets include: La Belle Epoque - 3AA Rosette restaurant serving gourmet French cuisine with contemporary world influences; Vivre - with its open theatre kitchens, Sphere Bar, the Le Bar Parisien invites you to experience classic and trendy cocktails, as well as Champagne selection, and the Tea 5 salon serves delicious cakes and lunch options. Leisure facilities include the hotel's Zen Garden, a 24-hour gym as well as a hydro suite with vitality pool, sauna and steam room (chargeable). A hair salon is located on the ground floor. For travellers arriving by car, the hotel offers on-site underground car park as well as Park & Fly packages for up to 15 days. We do also offer transportation to and from the hotel. ... more   less 

Additional Information about Sofitel London Heathrow

Address: | Terminal 5, London Heathrow Airport, Hounslow TW6 2GD, England
Region: United Kingdom > England > Greater London > Hounslow
Price Range: $224 - $469 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Sofitel London Heathrow 5*
Number of rooms: 605
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Expedia, ACCOR, Hotwire, Priceline, Cancelon, Orbitz, Cheap Tickets, Travelocity, HotelsforEveryone, Jetsetter and getaroom.com so you can book your Sofitel London Heathrow reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Sofitel London Heathrow Hotel Hounslow
Sofitel Hotel London Heathrow
Sofitel Hotel Hounslow
London Sofitel
Sofitel London Heathrow Hounslow, England, UK
Hotel Style:
#1 Business Hotel in Hounslow
#1 Romantic Hotel in Hounslow
#1 Luxury Hotel in Hounslow
#1 Spa Hotel in Hounslow
#2 Family Hotel in Hounslow
#2 Green Hotel in Hounslow
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Sofitel London Heathrow staff and other travellers.
121 questions
Ask a question
over a year ago

See all questions (121)

Questions? Get answers from Sofitel London Heathrow staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Close to airport but still a bit of a walk”
PermaJetLag, 23 Apr 2017 | Read review
“Prestige Suite with Club Millesime Lounge access are lovely rooms”
winnie1219, 23 Apr 2017 | Read review
“All the rooms are good and quiet.”
stevenkburke, 21 Apr 2017 | Read review
“upgrade to concierge/club access worth the extra money for free drinks and breakfast ”
345mysteryguest15, 19 Apr 2017 | Read review
“try to upgrade your room at reception desk”
T3852JTthomas, 18 Apr 2017 | Read review
5 of 5