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Sofitel London Heathrow

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9,835 Reviews from our TripAdvisor Community

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Showing 9,452: English reviews
Southampton, United Kingdom
Reviewed 2 March 2016 via mobile

I have nothing negative to say about this hotel.. we were travelling to New York from Heathrow and arrived on 26th Feb the night before. We were greeted kindly by all staff. We were checked in quickly and made our way to our room, which was beautiful. Very comfortable bed, great bathroom and good size room. We had dinner in...

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Helpful?
2Thank Jade E
SofitelT5, Manager at Sofitel London Heathrow, responded to this review

Dear Guest, Thank you for taking the time to share your comments with the Trip Advisor community. It is good to read that your stay at the Sofitel London Heathrow met all your expectations and that you were happy with all the services provided from all our different outlets, and that you enjoyed your room especially the Sofitel “my bed”...

Cardiff, United Kingdom
Reviewed 1 March 2016 via mobile

I stayed at this hotel with my adult granddaughter for the night before our flight to New York. We had stayed at the Sofitel in Gatwick two years ago and the experience there helped me to come to the decision to stay in this chain again. The staff are friendly and efficient and we were made to feel very welcome...

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Helpful?
2Thank Gail C
SofitelT5, General Manager at Sofitel London Heathrow, responded to this review

Dear Guest, Thank you for taking the time to review our hotel following your recent stay with us. I am pleased to read that you had a great stay at the Sofitel London Heathrow met all your expectations. We consider our staff to be one of our biggest assets and we always strive to provide an excellent service to our...

Ames, Iowa
Reviewed 1 March 2016

I attended a conference there. After a long flight into Heathrow, the staff at Sofitel were very helpful. The site was very convenient and was a good venue for the conference. I hope they hold the next meeting there. Breakfast was excellent and the staff were so helpful during my stay.

Review collected in partnership with this hotel
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Helpful?
2Thank George K
SofitelT5, General Manager at Sofitel London Heathrow, responded to this review

Dear Guest, Thank you for taking the time to review our hotel following your recent stay with us. I am thrilled to read that to see that you enjoyed your recent stay with us and that you found our ambassadors to be helpful, our location to be convenient, venue to be good for conference and breakfast to be excellent I...

Nicosia, Cyprus
Reviewed 1 March 2016

The room was very spacious and clean, the bed was very comfortable and the location of the hotel is ideal if you want to stay in the Heathrow area. The remote control of the television was not working and this was rectified immediately.

Review collected in partnership with this hotel
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Helpful?
1Thank Dimitris S
SofitelT5, Manager at Sofitel London Heathrow, responded to this review

Dear Guest, Thank you for taking the time to review our hotel following your recent stay with us. It is a pleasure to read that you enjoyed the quality of your bedroom that you found most spacious and clean, and especially our Sofitel “My Bed” that you found most comfortable. I am also glad to know that you found our...

Hong Kong, China
Reviewed 1 March 2016

It is the 3rd time already that I make a stop at this hotel . Not only it is super practical when you have a flight in the early morning but it is also a pleasant hotel, with nice large bedrooms and a VERY good restaurant, french gastronomy "La Belle Epoque" with very reasonable prices and a very good and...

Review collected in partnership with this hotel
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Helpful?
1Thank carineb741
SofitelT5, General Manager at Sofitel London Heathrow, responded to this review

Dear Guest, Thank you for taking the time to review our hotel following your recent stay with us, It was a pleasure to welcome you back. I am delighted to know that you like the convenience of our location and also that you enjoyed our large bedrooms. I am also pleased to read that you had a great experience in...

Lagos, Nigeria
Reviewed 1 March 2016

We stayed there on a family trip on our way to the US. The kids all loved it. Comfortable beds and rooms ao we got up refreshed and ready for our onward journey. Convenience was top of our agenda as we could easily hop into central London via Heathrow express. Great place

Review collected in partnership with this hotel
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Helpful?
1Thank ikm804
SofitelT5, General Manager at Sofitel London Heathrow, responded to this review

Dear Guest, Thank you for taking the time to review our hotel following your recent stay with us. It is a pleasure to read that your stay at the Sofitel London Heathrow met all your expectations and that you particularly enjoyed the convenience of our location being as we are directly linked to Terminal 5 and offering an easy access...

Aberdeen, United Kingdom
Reviewed 29 February 2016

A really good hotel. The rooms were quiet and comfortable and a pleasant temperature. The food was good and varied. The lifts were a little slow and I never found the stairs but great and superb location for a meeting at LHR.

Review collected in partnership with this hotel
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Helpful?
1Thank Heather H
SofitelT5, General Manager at Sofitel London Heathrow, responded to this review

Dear Guest, Thank you for taking the time to review our hotel following your recent stay with us. It is a pleasure to read that your stay at the Sofitel London Heathrow met your expectations and that you were particularly satisfied by the quality of the our rooms which you found to be quiet, comfortable and pleasant temperature. However I...

Reviewed 29 February 2016 via mobile

Very accommodating crew specially the gentleman at breakfast Constantin,so happy to do his job ,it shows.Keep it up.The location for me is so accessible to transport in a busy city like london.You have the underground and buses at a walking distance.Rooms are comfortable and clean.

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Helpful?
2Thank Liza A
SofitelT5, General Manager at Sofitel London Heathrow, responded to this review

Dear Guest, Thank you for taking the time to review our hotel following your recent stay with us. We consider our staff to be one of our biggest assets as we always strive to provide an excellent service to our guests and I am glad to learn that you found our ambassadors especially Constantin very accommodating at Vivre during your...

Reviewed 29 February 2016 via mobile

Stayed here for a stop over it was in a good location and easy to get into London. The staff were friendly and helpful. I ordered room service it took just over a hour to come but they gave me a small discount. I would stay here again.

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Helpful?
1Thank eurotrabell
SofitelT5, Manager at Sofitel London Heathrow, responded to this review

Dear Guest, Thank you for taking the time to review our hotel following your recent stay with us. It is a pleasure to read that you enjoyed the convenience of our location, being directly connected to Terminal 5 via a covered walkway. We consider our staff to be one of our biggest assets as they always strive to provide an...

Aberdeen, Scotland, United Kingdom
Reviewed 29 February 2016 via mobile

Very convenient for an early flight from T5 (very short walk via covered walkway). Was comfortable and spacious. Arrived fairly late so room service was a good addition. Price-wise wasn't cheap but not the most expensive either through the company so would definitely use again for a stop over!

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Helpful?
1Thank Tom G
SofitelT5, Manager at Sofitel London Heathrow, responded to this review

Dear Guest, Thank you for taking the time to review our hotel following your recent stay with us. Such great comments are a delight to read and it is good to know that you enjoyed the quality of your room that you found most comfortable and spacious. I am also glad to read that you were pleased by your room...

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Amenities

Highlights
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Pool
GreenLeadersSilver level
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Food & drink at the hotel
Vivre
Vivre
Cuisines: Asian
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Hot Tub
  • Pool
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Meeting Rooms
  • Concierge
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Only Heathrow Airport hotel with direct access to Terminal 5 via a covered walkway and Terminals 1, 2, 3 / Terminal 4 via courtesy Heathrow Express / Connect rail connection and only 21 minutes from Central London by train. Sofitel London Heathrow boasts 605 non-smoking bedrooms including 27 suites. All rooms include the famous Sofitel MyBed, plasma screen TV and double glazed windows (rooms facing outside have triple glazing). All bathrooms include separate walk-in shower and bath. For your meetings and events, the hotel's conference centre boasts 45 meeting rooms including three executive boardrooms, a tiered theatre and a main room for up to 1,300 delegates. The hotel food and beverage outlets include: La Belle Epoque - 3AA Rosette restaurant serving gourmet French cuisine with contemporary world influences; Vivre - with its open theatre kitchens, Sphere Bar, the Perrier-Jouet Champagne bar and the Tea 5 salon. Leisure facilities include the hotel's Zen Garden, a 24-hour gym as well as a hydro suite with vitality pool, sauna and steam room (chargeable). A hair salon is located on the ground floor. For travellers arriving by car, the hotel offers on-site underground car park as well as Park & Fly packages for up to 15 days. We do also offer transportation to and from the hotel. ... more   less 

Additional Information about Sofitel London Heathrow

Address: Terminal 5, London Heathrow Airport, Hounslow TW6 2GD, England
Region: United Kingdom > England > Greater London > Hounslow
Price Range: $214 - $418 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Sofitel London Heathrow 4*
Number of rooms: 605
Reservation Options:
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Also Known As:
Sofitel London Heathrow Hotel Hounslow
Sofitel Hotel London Heathrow
Sofitel Hotel Hounslow
London Sofitel
Sofitel London Heathrow Hounslow, England, UK
Hotel Style:
#1 Romantic Hotel in Hounslow
#1 Luxury Hotel in Hounslow
#1 Business Hotel in Hounslow
#1 Spa Hotel in Hounslow
#2 Family Hotel in Hounslow
#2 Green Hotel in Hounslow
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Questions & Answers

Here's what travellers have asked, with answers from Sofitel London Heathrow staff and other travellers.
111 questions
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over a year ago

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Questions? Get answers from Sofitel London Heathrow staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I don't think this Hotel do bad rooms!”
 of 5 bubbles superskier87, 18 Jan 2017 | Read review
“My favorite hotel for the inevitable stay at Heathrow. Whenever it is required, this is my automatic choice. Great beds! Cozy room. Very clubby. ”
 of 5 bubbles W9311JHstevel, 18 Jan 2017 | Read review
“None to offer at this point. I have stayed here multiple times and this trip was disappointing for the value of the room and dinner. ”
 of 5 bubbles dalandj, 17 Jan 2017 | Read review
“Was hard to figure out the shower, but it was a strong one.”
 of 5 bubbles M406JZdianew, 14 Jan 2017 | Read review
“Double room with king bed”
 of 5 bubbles 631annes, 13 Jan 2017 | Read review
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