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Bedruthan Hotel and Spa

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B3276 Trenance, Mawgan Porth TR8 4BU England
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveller (839)
Room & Suite (153)
Dining (110)
Travel safe during COVID-19
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What you can expect during your stay
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitiser available to guests & staff
  • Regularly sanitised high-traffic areas
  • Staff required to regularly wash hands
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Updated 21-04-19 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
Updated 21-04-19 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#2 of 3 hotels in Mawgan Porth
Location
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Coastal, colourful and creative—since 1959. Just above Mawgan Porth beach, Bedruthan is a cliffside outpost of art and nature. An unexpected Scandi Modern retreat, combining bright Danish design with Californian architecture and Cornish sea air. Bedruthan was always designed as a place for making the most out of these calm coastal days—and sixty years on, we’ve stayed true to that original, easy-living ideal. Two restaurants serve good-natured, sustainable food: The Wild Café is for casual post-surf cooking, while the smaller Herring is for more intimate evenings of slowly-perfected food. A large communal spa offers a relaxed place of wellbeing, featuring a caldarium, steam room, sauna and holistic treatments (or try Nordic thermal therapy in the outdoor Sensory Spa Garden). The hotel’s art gallery exhibits new Cornish art with a lean towards the abstract, keeping in touch with the nearby artist communities.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness / spa changing rooms
Bar / lounge
Beach
Tennis court
Pets Allowed ( Dog / Pet Friendly )
Electric vehicle charging station
Wifi
Hot bath
Indoor pool
Outdoor pool
Heated pool
Sauna
Restaurant
Breakfast available
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Massage
Steam room
Non-smoking hotel
Sun terrace
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Room features
Room service
Flatscreen TV
Room types
Ocean view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Great View
Charming
Languages Spoken
English
1832Reviews35Q+A100Room tips
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Kevin T wrote a review Sep. 22
Buxton, United Kingdom11 contributions11 helpful votes
Stayed for a few days on a road trip from our home in Scotland. Catching up on childhood memories of Cornwall. Was everything we wanted/needed. Good location, lovely views from the room/restaurants etc. Also good for visiting other places. Food well above average. Bit of a trek down to the beach but that's Cornwall.
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Date of stay: September 2021
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scott g wrote a review Sep. 22
1 contribution
My partner and I booked 1 nights stay and spa treatment for the cost of £220 for the night stay and use of the spa (45 mins inside/ 1hr outside). We arrived early wasn’t aware it was a 4pm check in so we arrived at 2pm, luckily the room was ready for us. We were then told we had to book slots for the inside pool and spa area and was allocated a 45 min slot at 4pm. On the way to the spa we went to book a table for that evening, this was the start for us. We was told that no tables were available at all in the restaurant or cafe area (Shocked) as the hotel really didn't seem overly busy THIS SHOULD OF BEEN PASSED OVER PRE ARRIVAL, we spent the remainder of the afternoon looking for a close by location to eat (none available) so we ended up going into Newquay which is a good drive, as everywhere in Newquay is fully booked we queued for 45/60 mins for a table in the local Indian. We got back to the hotel around 9;30 and the Restaurant and bar was completely empty 1 other couple popped in but shocked to think why a meal could not be put on or served in the many seating areas that way you can unwind without having to drive somewhere to eat. We discussed this at the hotel and was told nothing can be done, basically get on with it and find somewhere else =locally. We then arrived at the outside spa for a 1 hour experience which i will say is good and very tranquil however, the hr you get includes a briefing which takes probably 10 - 15 mins so you only get at most 50 mins to relax in the spa areas etc. Overall, there are hotels that are better locally, and you will probably be able to get a meal and relax for your 1 or more nights for the same money. We were told you paid for a bed and breakfast only, £220 bed and breakfast (continental only) is not budget in my opinion. Overall, inside of hotel is nice, please make customers aware that there is a chance you might not get a table for a meal and to look at booking elsewhere as everywhere is busy now.
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Date of stay: September 2021
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Room Tip: Good views but only from certain areas
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Bob 82 wrote a review Sep. 21
10 contributions
We booked a sea view so were quite surprised to have a big green roof obscuring the view! You could see the sea but only just! After complaining to reception, we were told that it’s because we had a family room. However, the online family room photos on the hotel website showed a perfect sea view! Misleading!! On check in, we were informed that our massages, booked together weeks beforehand, had been cancelled due to covid staff shortages. This was 2 hours before we were due to have them…surely they could have informed us before then? The massages were rebooked a couple of hours apart and for 45 minutes rather than 90 minutes. The massages themselves were excellent and we can’t fault the spa staff. Special mention to Natalie as she was excellent. The welcome itself was lacking to say the least! No actual reception desk and staff seemed to just be milling about. We were given no map or orientation to the hotel and had no idea when the rooms would be ready. We were told it would be a case of us constantly checking ourselves, rather than a call from them. Staff seemed to have disappeared. The hotel often felt like a ghost town! We felt like we had to seek people out. The rooms were not serviced at all and we saw food plates and cups etc left outside doors for hours at at a time. Breakfast was basic, and to be fair, not that different to what you would expect from a Premier Inn! Out first nights dinner was good, we had a young Spanish waiter who was lovely and attentive. The food was also nice. However, on the second night we had what can only be described as the worst waitress we’ve ever met!! Jose seemed as though she didn’t really know where she was and wafted around with her hands in her uniform pockets! No sense of service and we were left sitting there for 40 minutes with not even a glass of water. She was slow between every interaction, got our order wrong and seemed to imply it was our fault, and when questioned, yet again blamed covid! Beautiful location, great potential, pretty disappointing! I get the impression every effort is ploughed into the Scarlet and Bedruthan is left to cope. Guests pay enough and should expect much better than they are given here.
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Date of stay: September 2021Trip type: Travelled as a couple
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mapleleaf095 wrote a review Sep. 21
Wokingham, Berks18 contributions4 helpful votes
Enjoyed a one night stay. The view from the terrace and our room was fabulous. We had dinner at The Herring which was very good. There is a path leading directly down to the beach. This is a lovely setting for a special occasion.
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Date of stay: September 2021Trip type: Travelled as a couple
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Jules Mc wrote a review Sep. 18
Wolverhampton, United Kingdom178 contributions21 helpful votes
After a year of cancer, COVID, lost love ones and chaos - We came to Bedruthan for calm. For twenty five years we have enjoyed the sanctuary of its sea view and service. What we found was a shamelessly over-priced ‘Fawlty Towers’; without the laughs. I get the whole Covid complications thing. I also note that the sadly absent ‘Head of Operations’ Carl Chapman has stopped trying to respond to the tragically sad range of catastrophic reviews; which he did originally try to battle below) Being in the middle of cancer treatment and needing to stay Covid-savvy because of this, we notified the hotel of our situation before we booked & relied upon their professional standards for the rest of the support we may need. Big mistake - Huge. For the first day, we swallowed the Covid excuses. How sad (we thought) that this holiday giant has been floored by staffing issues. We felt sympathy for their struggle, in the way kind people do. But once we met up with a local restauranteur and old friend and heard some of the stories other Bedruthan guest had experienced and related about the lack of breakfasts and leaving families high and dry without food - It started to feel like a huge con, when so many other comparative institutions were managing to accommodate their guests quite nicely. Beginning with breakfast - Nothing should be able to spoil that killer view from the dining room. But being told the description of a ‘hot breakfast’ in their terms and conditions - Actually only comments them to providing a single hot menu item each day - Wasn’t at all impressive. Particularly when you’re diabetic and today’s single hot item is a lone blueberry pancake & syrup. “Shall I instruct chef to create two of those for you both?” We were asked, in full Basil Fawlty style. But we chose to go off in search of real food - A full Cornish breakfast served up without any pouting (or excuses) at Lakeside in Newquay. In discussion with our hospitality colleagues nearby - They found endless amusement in hearing how, rooms weren’t being cleaned - Bottled water was being refilled from wash hands basins. Breakfast was a bunch of sugary Asda pastries on platters and served on a fetch it yourself basis. They roared with laughter to hear that cauliflower curry was being dished up nightly as an eco option in the Wild Bean. That the Herring thought a pork chop and curry side dish was acceptable at any level of catering outside of the scouts’ fireside jamboree. That we were paying hundreds a night to overlook the top of the pool area with waist high weeds and grimy plastic seating. That both of the washing machines and all of the driers were broken and had out of service signs, when we tried to refresh our swimwear. That not a single sandwich could be found, for guests to eat after their long journeys. “We you warned you’d be getting siege conditions before you paid a deposit?” they chuckled. Warned? We didn’t even get a confirmation notice until after we’d arrived and nothing mentioned food shortages or Covid outbreaks - Because with a cancer patient in tow (mid chemo) we might have thought twice about visiting, of course. We persuaded our pals - It was just a place to sleep and it was still a lovely view, after all. But on day two, my husband was quite unwell and couldn’t drive home. So we had to extend our stay, but that would mean a room change and some considerable re-planning. With no one on reception, no one answering phones, no grown ups in the main areas and no one in the food areas who wasn’t dashing about or being passive aggressive with guests about daring to arrive with an expectation of food - I had to leave a message by calling the outside line number and using the voicemail system on the booking line. Crazy - I know for a 4* price ticket. I just wanted a no fuss solution, but found myself jumping through hoops to do very basic things. I’m a cook and let me tell you nothing in the menus for either restaurant, was anything more than a batch of very cheap ingredients; made to sound posh. They were swapped around across a two day cycle and probably told you everything you need to know about the penny-pinching and price fleecing tactics happening on site here. Hasselback potatoes being the highlight of the repurposed vegetable range. Dreadful. So with nothing to eat on site we forked out for food in the surrounding areas and made a bad experience, a gastronomic adventure. But for families with young children this wouldn’t have been an option and as a mother to five, we’d have found that hugely frustrating and disappointing. Again our colleagues teased and taunted us - One of them brought us a Boots Meal Deal bought with loyalty points and laughingly called it a Bedruthan banquet weekend, because there was rocket on the pre-packed sandwich. I wish I’d known that the management team were hiding inside the Scarlet, just a stones throw away - Because what happened on our final night I believe warrants a full refund and I wouldn’t have left without one - Believe me. We returned from a long second day to find our move to the new room had been completed in our absence- Two suitcases and a plastic shrug full of toiletries. We’d asked for a sea view within the main two floors of the hotel because I need to use the lift, having a numb right foot following a stroke - Being unable to use stairs now. Having stood (in what used to be reception) and explained I was worried about the room move as it was being described as a Suite away from the hotel etc - I’d been curtly told “Don’t worry - Leave all that to me. Stop panicking- No panic is required” over her glasses. We trusted her. Second huge mistake. Our room was at the bottom on thirty or so steps - It had no opening window but instead old patio doors, which had a lock that didn’t work and led out onto a ground floor patio area. It was pitch black outside (we arrived back at 8pm) there was no ground lightning and we had no clue what was outside our room. Until the bedside lamp lit up a woman with a huge retractable dog lead - Letting her labradoodle crap on the terrace area outside our room. The two men either side were leaning out of opening windows fagging it & shouting across to each other. We called reception- No reply. One ring and then an engaged tone. We tried more than thirty times in the space of the next two hours and got the same thing. Over and over. We walked out to try and close the doors from the outside in the dark. No luck - We tried to find a path to follow on the sloping lawn. Fell over. So now I have a struggling cancer patient panicking that I’m hurt, in the dark trying to find a path back to the main hotel area, in a garden full of adult swings and hammocks with no lights or signage. I can’t leave the room because the patio doors don’t close and all of luggage and valuables are in that room with people at ground level (walking dogs and smoking weed) able to just walk in. I followed the signs that read “to the beach” in the hope of finding someone from staff en route - I too found the ‘drug squat’ smelling of weed just beyond some automated lighting and brambles; just before turning back ~ Not a pleasant experience at all. In our room the bin in the bathroom stank and in trying to place it outside we discovered a half eaten pasty in it. We managed to free up the runners on the old patio door and by midnight had got the lock to work. We sat in the bed desperately trying to decide what to do - Because we couldn’t leave as I could get back up the steps, let alone drag our luggage back up them. With the door closed the room was stifling. No response from reception still at 0100hrs. It did make me wonder about what happens in a fire or if a crazed gunman appeared at the walk-up window? Remote locations need staff on hand to help. Closer to home - Needing medical help or calling for police support is an impossibility if that reception isn’t manned at night. Simply unsafe really. At 0620 the sun began to come up and I walked out to find a passageway we didn’t see in the dark - We were gone before 7 and will never return. They took the whole payment from our card at 0704 when they emailed us as we left. Poor service is an excuse - Not a casualty of Covid. This place knew we were battling cancer and yet placed us in an unsafe situation. They took full payment before we had the chance to request a refund for the appalling situation they placed us in & they won’t hesitate to do it to you too. If you speak to local business owners in Cornwall. Covid was complicated by furloughing staff who aren’t keen to return before the end of this month. Low wages have stopped people from taking up jobs locally. All of the money here is being ploughed into the Scarlet sister hotel with its £50 taster plates and corporate functions. They’re changing the focus of the Bedruthan from families to couples with Eco focusing. And corporate events - Weddings and conferences etc. But in the meantime, despite your thirty years of loyalty and the nostalgia you have for this grand old lady of Mawgan Porth, they’ll take your money and blame Covid cutbacks for the calamity they treat you to on site now. Don’t go, certainly don’t go back - And if you remember it fondly like we did, bank those me memories and find somewhere that deserves your custom. Somewhere with staff, somewhere with food, somewhere that cleans, somewhere with pride, somewhere that answers the phone when you need your door to close safely and most of all somewhere who doesn’t promise service and satisfaction based on website pictures from its sister hotel and leaves its guests with nothing more than a list of excuses and a mental note never to return.
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Date of stay: September 2021Trip type: Travelled with family
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PRICE RANGE
US$176 - US$310 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
bedruthan steps mawgan porth, hotel bedruthan steps, bedruthan steps hotel
LOCATION
United KingdomEnglandCornwallMawgan Porth
NUMBER OF ROOMS
100
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Frequently Asked Questions about Bedruthan Hotel and Spa
Which popular attractions are close to Bedruthan Hotel and Spa?
Nearby attractions include Art at the Beach (0.6 km), Mawgan Porth Beach (0.5 km), and Merrymoor Inn Pub by the Beach (0.6 km).
What are some of the property amenities at Bedruthan Hotel and Spa?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
What food & drink options are available at Bedruthan Hotel and Spa?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Bedruthan Hotel and Spa?
Yes, free parking is available to guests.
What are some restaurants close to Bedruthan Hotel and Spa?
Conveniently located restaurants include The Scarlet Restaurant, The Blue Fish Bar, and The Merrymoor Inn Restaurant.
Are there opportunities to exercise at Bedruthan Hotel and Spa?
Yes, guests have access to an indoor pool, a sauna, and locker rooms available in the fitness centre during their stay.
Is Bedruthan Hotel and Spa located near the city centre?
Yes, it is 0.6 km away from the centre of Mawgan Porth.
Are pets allowed at Bedruthan Hotel and Spa?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Bedruthan Hotel and Spa offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Are there any historical sites close to Bedruthan Hotel and Spa?
Many travellers enjoy visiting St.Eval Church (2.5 km) and The Huers Hut (6.9 km).
Does Bedruthan Hotel and Spa have any great views?
Yes, guests often enjoy the ocean view available here.