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Polurrian Bay Hotel

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Polurrian Bay Hotel
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723 Reviews from our TripAdvisor Community

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Showing 707: English reviews
Manchester, United Kingdom
Reviewed 2 weeks ago via mobile

We came here on our mini-moon, having married last week. After months spent working long hours, making arrangements for our wedding day and tolerating 12 weeks of building work we were in need of some relaxation. The Polurrian Bay Hotel has delivered this in spades. After a very long journey we had decided not to drive at all while we...

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Helpful?
Thank David H
Yvonne C, General Manager at Polurrian Bay Hotel, responded to this review

Dear DavidH Thank you for posting such a comprehensive review of your recent stay with us. Congratulations to you and Mrs. DavidH on the occasion of your nuptuals, and thank you for choosing to spend such a special occasion with us at Polurrian. I am so pleased to hear that you both enjoyed your Mini-moon and left feeling rejuvenated after...

Wolverhampton, United Kingdom
Reviewed 3 weeks ago via mobile

Firstly, if I could rate 0/5 I would. Should have known this would be down hill from the start, when we rang up to book, the receptionist booked us in for the 29th of January rather than December. So we called back to amend their mistake. When we arrived we were rudely looked down upon by a lady with blonde...

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3Thank Katie D
Yvonne C, General Manager at Polurrian Bay Hotel, responded to this review

Dear KatieD Thank you for sharing your thoughts with the TripAdvisor community after your recent stay with us. I am so sorry to learn that we failed to meet your expectations and that you were unable to find anything to like about visit. I can see from your other reviews that you are a very experienced traveller and hope therefor...

Reviewed 3 weeks ago via mobile

With 3 children under 6 and a dog we spent 5 nights celebrating Xmas at the hotel. The hotel is superb. From the location, customer service, kids club, food and standard of facilities we were thoroughly impressed as normally staying in such a hotel with a young family isn't considered. Lastly a big thank you to all the staff for...

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Helpful?
Thank Reecey43
Yvonne C, General Manager at Polurrian Bay Hotel, responded to this review

Dear Reecey43 Thank you for such a positive review following your family Christmas stay with us. It is such a special time of year and our team will be delighted to read your review and know that all their planning and hard work helped deliver the Christmas you wanted. Thank you for choosing to stay with us and celebrate Christmas...

Reviewed 4 weeks ago

We paid £220 for one night bed & breakfast in a "Large Superior Sea View Double" room. First, the good things - lovely staff, great view and awesome lounge area overlooking the sea. And really child friendly. Overall the hotel didn't live up to its "luxury" branding and price. The entrance was scruffy and the whole of the hotel could...

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Helpful?
Thank David W
Yvonne C, General Manager at Polurrian Bay Hotel, responded to this review

Dear DavidW Thank you for posting a review after your recent visit to Polurrian. I am sorry it was not to your liking and do hope that you found the opportunity to share your disappointment with the team whilst at the hotel allowing us the opportunity to make your stay more comfortable while you were still with us. We only...

Plymouth, United Kingdom
Reviewed 17 December 2016 via mobile

My wife and I stayed here for 2 nights with our 18 month old son. We were immediately welcomed very warmly by the beaming hotel receptionist, who already knew the name of our son. It's an old hotel but has had a significant makeover and modernisation in the main atrium area. It's now clearly geared up for families, and young...

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Helpful?
Thank NickC1
Yvonne C, General Manager at Polurrian Bay Hotel, responded to this review

Dear NickC1 Many thanks for taking time out at this busy time of year to post such a kind review. I am so pleased that you and your family enjoyed your short break with us. I do hope it was good family time and that you left feeling re-charged. We love Polurrian in winter especially when there is a good...

Bath, United Kingdom
Reviewed 14 December 2016

An overnight for me as part of a business trip. I'd visited Mullion before, but never this hotel. In short, a great place to be. Stunning views, great room, great food. The staff were great, and showed their true colours, notably Ros on reception, when it took me an hour and twenty minutes to check out due to those nice...

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Helpful?
Thank Drum2222
Yvonne C, General Manager at Polurrian Bay Hotel, responded to this review

Dear Drum222 Thank you for giving the team such a lovely review, I am so pleased that you enjoyed your visit. We would love to welcome you back whether on business or for pleasure. With warmest good wishes for a very Happy Christmas from Yvonne, Ros and all the Team at Polurrian

Plymouth, United Kingdom
Reviewed 11 December 2016 via mobile

Stunning views and brilliant staff who helped make the Bride and Grooms day run very smoothly. If there were any hiccups, we didn't know of them!! Beautiful sea views from our lovely bedroom, which was very clean and just lovely. Wedding breakfast was extremely tasty as was the morning after breakfast. Would highly recommend for wedding, holiday or food. It...

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Thank KirstyFairy
Yvonne C, General Manager at Polurrian Bay Hotel, responded to this review

Dear KirstyFairy Thank you for posting such a lovely review after attending a recent wedding reception at Polurrian. Our team really do enjoy hosting such special occasions as each and every one is such a unique celebration. I do hope that we might see you back at the hotel on another occasion. With thanks and good wishes from Yvonne, Sarah,...

Ivybridge, United Kingdom
Reviewed 5 December 2016

We've stayed here before and came back using a past guest offer for another 2 nights with breakfasts and evening meals included. We upgraded to a seaview room, whereas last time we were overlooking the car park. The view was amazing but the room was not particularly any better, not that there was anything wrong with it either. As before...

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Helpful?
Thank Kevin N
Yvonne C, General Manager at Polurrian Bay Hotel, responded to this review

Dear KevinN Many thanks for posting a review following your recent visit to us. I am pleased that you enjoyed your visit and took the opportunity to book a sea view rom this time. We look forward to welcoming you back on another occasion and perhaps with your children next time. Thank you for returning to stay with us and...

Reviewed 4 December 2016

Our third visit to this fine hotel with our pet dog Daisy. The hotel provides a blanket, bowls and treats in your room for your special friend as well as being able to accompany you in the vista lounge to eat, drink and relax. The hotel has ample grounds to exercise your dog and is just a short walk to...

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Helpful?
Thank Tudyite
Yvonne C, General Manager at Polurrian Bay Hotel, responded to this review

Dear Tudyite Thank you for your really lovely review. I am so pleased to learn that you enjoyed your third visit to us with Daisy, and that Mirdo looked after you well. Thank you for coming back to stay with us and we look forward to welcoming you all back on another occasion. With thanks and very best wishes from...

Reviewed 29 November 2016 via mobile

According to our 6 year old this is "the best hotel" he's ever stayed at - and he's stayed at some special places. Both our boys completely loved The Den; it was spotless, modern, packed with toys, organised activities and amazing staff. Never before have I felt comfortable leaving our boys in holiday care. I could write all evening about...

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Helpful?
Thank Emma D
Yvonne C, General Manager at Polurrian Bay Hotel, responded to this review

Dear EmmaD Thank you for your really lovely review. There is nothing we like more than a great review from our most vocal critics - our younger guests ! I am pleased that you also had some quality time too. Thank you again for your review and I do hope we will be seeing you all back at Polurrian on...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Beachfront
  • Bar/Lounge
  • Spa
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Beachfront
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Family Rooms
  • Accessible rooms
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Breakfast included
  • Dry Cleaning
  • Multilingual Staff
  • Babysitting
  • Meeting Rooms
  • Laundry Service
Official Description (provided by the hotel)
Perched on the cliffs amongst 12 acres of gardens, this quintessential luxury family seaside hotel offers stunning views across Mounts Bay and the Atlantic Ocean beyond. All of the public rooms have a sunny, welcoming feel, whilst bedrooms feature fluffy towels, super comfy beds and spectacular views. You will find an array of child friendly facilities including a complimentary Ofsted registered crèche for younger children and the Blue Room for the over eights. The restaurant features unpretentious dishes prepared with the finest seasonal and locally-sourced ingredients. There is a comprehensive range of facilities and activities on offer from the sanctuary of the Purity SPA to the newly resurfaced tennis court and the refurbished indoor swimming pool. ... more   less 

Additional Information about Polurrian Bay Hotel

Address: Polurrian Road, Mullion TR12 7EN, England
Region: United Kingdom > England > Cornwall > Mullion
Price Range: $180 - $260 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Polurrian Bay Hotel 3*
Number of rooms: 41
Reservation Options:
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Also Known As:
Polurrian Hotel Mullion
Polurrian Bay Hotel Mullion, Cornwall, UK
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Questions & Answers

Here's what travellers have asked, with answers from Polurrian Bay Hotel staff and other travellers.
3 questions
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Questions? Get answers from Polurrian Bay Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“806 - probably one of the less good sea views - ground floor”
 of 5 bubbles davidwQ6681SZ, 23 Dec 2016 | Read review
“A sea view is always good, of course, but in this case, the public rooms offer fantastic views, so please don't make that a deal breaker!”
 of 5 bubbles Drum2222, 14 Dec 2016 | Read review
“If you can afford to pay slightly more for a seaview, do it.”
 of 5 bubbles KevinN380, 5 Dec 2016 | Read review
“Worth the extra for a sea view”
 of 5 bubbles Tudyite, 4 Dec 2016 | Read review
“Go for a corner sea view room with the super kingsized bed.”
 of 5 bubbles rosied465, 13 Nov 2016 | Read review
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