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Pen Star House

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53 Reviews from our TripAdvisor Community

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Showing 53: English reviews
Rochester, United Kingdom
Reviewed 11 August 2011

We have travelled extensively and stayed in many B+Bs and can honestly say that this was the most unwelcoming place we have ever stayed. It was such a shame because everywhere was spotlessly clean and the breakfasts good. A lot of thought had been given to detail and there was really nothing to fault apart from the very noisy road...

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1Thank kentish_lass11
penstar20, Owner at Pen Star House, responded to this review

Oh dear, I am really baffled, we seem to have ticked all the boxes and in your words nothing to fault at all ?? and yet we are unwelcoming after making all that effort in our home for guests ??perhaps we were a little jaded we have been flat out 14 hours a day, 7 days a week, since April...

Koper, Slovenia
Reviewed 9 August 2011

The location isn't bad, if you're not bothered by the busy road outside, and the English breakfast comes up to scratch, but what got me was the frosty welcome from mein hosts. Have we offended them in some way? Why do they let the public into their house if we're not welcome?

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Thank AGuyfromBristol
Wimborne, United Kingdom
Reviewed 6 August 2011

I have travelled extensively in Great Britain and abroad and hoped to give my daughter and her two children a taste of the hospitality which I have received whilst staying at bed and breakfast establishments. So from the write up of Pen Star a warm and friendly welcome was expected. However, this was not so. I only saw Mrs Marston...

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Thank Elizabeth551721
penstar20, Owner at Pen Star House, responded to this review

I have sent a personal reply to this person as they know that this was a very unjustified comment. Gary is a fairly quiet person by nature that does not make him unwelcoming. The fact that they did not see me untill departure was because I was in the kitchen cooking their breakfast each morning whilst Gary served it to...

Derby, United Kingdom
Reviewed 3 August 2011

We stayed for 2 nights during our holiday in Cornwall and had a very pleasant stay. Anne welcomed us on arrival and was very friendly, as was Gary who we saw each morning at Breakfast. The downstairs room was very comfortable, and our initial fears about being next to the dining room and kitchen were short-lived as we didn't hear...

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Thank joey600
Bournemouth
Reviewed 3 July 2011

We stayed here for 3 nights in late June. Easy to find in St Austell and good location for getting out and about in Cornwall. Room was spotless and a good size with tea / coffee making facilites. Bathroom also spotless with electric shower. The couple that run the guest house were extremely helpful with the knowledge of the area...

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Thank AndyH37
Southampton, United Kingdom
Reviewed 30 December 2010

Our holiday was fantastic thanks to the wonderful accomodation/service provided at pen star house. Our hosts Gary and Anne were so very welcoming and freindly. They had a vast knowledge of cornwall and some great recomendations for places to visit, eat etc. Our room was beautifully decorated and was spacious and light with all that we could need and more...

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Thank SharkyMarkx
Wolverhampton
Reviewed 7 September 2010

We stayed at the Pen Star last weekend, two adults and 2 children under 8. We had a beautiful family room, with a double and two single beds, it was pleasantly decorated and very clean. Having all the amenities we needed, a separate bathroom with shower, television and lots of tea/coffee and buscuits. The children were amazed, when they opened...

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Thank molliemoomoo
Chipping Norton Oxfordshire
Reviewed 28 April 2010

We stayed at the Pen Star House for a short break (4 days) it was fabulous. The rooms were lovely (we got to choose!) and our greeting was warm & friendly, we were made to feel really welcome. The location was just great everything we wanted to see & do was, as stated on their web site, in close easy...

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Thank trippyjo
Hampshire
Reviewed 30 October 2009

We stayed at Pen Star Guest House for a week and had a lovely break It was very relaxing, Anne And Gary were welcoming and very helpfull. The room was spotless and The Breakfast Was Lovely. We was in a good location for everything. Looking foward to staying again in febuary.

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Thank mellbury
Bournemouth, United Kingdom
Reviewed 13 August 2009

We stayed at Pen Star House and had a fantastic break. The accommodation is 5 star and the hospitality 1st class. Anne & Gary make you very welcome in their home and nothing is too much trouble. The breakfasts are wonderful with such a great choice, the Cornish riddlers were great, we even had Cornish strawberries ! Almost everything was...

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Thank blackbirdHants

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Beachfront
  • Free Parking
  • Bar/Lounge
About the property
  • Beachfront
Things to do
  • Bar/Lounge
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Breakfast included
  • Free Parking
Official Description (provided by the hotel)
Pen Star House is a 4 star, silver award B&B and offers a warm welcome to all. It is in an excellent location for visiting all atractions.The Eden Project is 10 mins away and The Lost Gardens of Heligan 15. It is walking distance to The Historic port and beach of Charlestown along with Shops, banks, restaurants, pubs, chemist etc within 5 mins walk. We have Superior, King size and standard rooms offering single, double, twin and family accommodation. ... more   less 

Additional Information about Pen Star House

Address: 20 Cromwell Road, St Austell PL25 4PS, England
Region: United Kingdom > England > Cornwall > St Austell
Price Range: $40 - $71 (Based on Average Rates for a Standard Room)
Number of rooms: 5
Also Known As:
Pen Star House St Austell, Cornwall
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Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“If a hotel or B&B has 10 good reviews and 1 bad then think very carefully about the bad one because I have usually found the 10 are correct. So don't let 1 bad review spoil a good stay.”
 of 5 bubbles 434emmab, 23 Jul 2013 | Read review
“All rooms are large and airy and we had no problem sleeping.”
 of 5 bubbles blackbirdHants, 14 Jul 2013 | Read review
“Do not take the rooms facing the road!”
 of 5 bubbles reggiedog, 7 Jul 2013 | Read review
“If coming by train or bus, look for a more central location, this guest is isolated”
 of 5 bubbles CTHTravelUK, 25 Jun 2013 | Read review
“Rooms at the back of the house should prevent any disturbance by traffic noise”
 of 5 bubbles RosemaryC60, 1 Oct 2012 | Read review
5 of 5