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The Sebel Harbourside Kiama

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#1 of 3 Hotels in Kiama
Certificate of Excellence
GreenLeadersSilver level
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The Sebel Harbourside Kiama
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884 Reviews from our TripAdvisor Community

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There are newer reviews for The Sebel Harbourside Kiama
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Showing 873: English reviews
Sydney, Australia
Level Contributor
39 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed 28 July 2015 via mobile

This is our second stay at The Sebel, our first stay was years ago and we had no issues and liked it, hence our return.. On this occasion the staff were friendly and pleasant, the food at breakfast was average. We also purchased coffee's which weren't great. Our room was clean and tidy but the bed was atrocious, we both... More 

Helpful?
Thank 2014BLT
TheSebelKiama, General Manager at The Sebel Harbourside Kiama, responded to this review

Dear 2014BLT, Thank you for taking the time to share your feedback. I am disappointed to learn of your experience with our mattresses as they have all been upgraded within the last year. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. I appreciate you sharing your concerns,... More 

Sydney, Australia
Level Contributor
236 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 75 helpful votes
Reviewed 27 July 2015

Decent accommodation in a good location. Great views from the bistro. A shame that such a prestigious brand like Sebel only has a bar/bistro rather than a restaurant as its eatery. Decent enough food but certainly bistro style food and the Advantage Plus limitation on what was included re food was just confusing. Having said that good breakfast and nice... More 

Helpful?
Thank John A
TheSebelKiama, General Manager at The Sebel Harbourside Kiama, responded to this review

Dear John A, Thank you for taking the time to comment about your recent stay at The Sebel Harbourside Kiama, Whilst I am extremely proud of the vast majority of our guest reviews, I am also grateful for feedback when we fall short of our high standards, as it is only by receiving this that we are able to improve.Please... More 

Level Contributor
32 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed 26 July 2015 via mobile

We were so happy with our room & the outstanding service we received from the moment we stepped foot in the hotel. Beautiful view, great room & close to everything. Can't wait to be back. We came for an anniversary & were given free champagne on arrival. Really memorable trip & great stay.

Helpful?
Thank JeniCz
TheSebelKiama, General Manager at The Sebel Harbourside Kiama, responded to this review

Dear JeniCz, Thank you for your review regarding your recent stay at The Sebel Harbourside Kiama. It is always a pleasure to receive positive feedback. I am pleased to hear you enjoyed your anniversary stay with us and we were able to make it a great memorable stay for you. I will share your comments with our team. I am... More 

Canberra, Australia
Level Contributor
28 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 26 July 2015

Well we read the reviews and can only agree that The Sebel at Kiama is a great place to stay. Check in was seamless and we were directed (by Jenna) to car parking, location of room and lifts, availability of the One Fitness 247 gym, bistro and breakfast timings and what was currently on in Kiama. The Sebel is priced... More 

Helpful?
Thank Stan J
TheSebelKiama, General Manager at The Sebel Harbourside Kiama, responded to this review

Dear Stan J, I appreciate your comments regarding your recent stay at The Sebel Harbourside Kiama. It is always a pleasure to receive positive feedback. I will share your comments with our team and will personally congratulate Jenna on her exemplary customer service skills. I am sure that this feedback will serve as an encouragement to all of our staff... More 

Hobart, Australia
Level Contributor
31 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 25 July 2015 via mobile

We had a very comfortable overnight stay at the Sebel. The room was spotlessly clean, well appointed, with a very spacious luxurious bed. The toiletries were of a good quality and were generous in size. Our room had a lovely view of the garden/streetscape. We found the staff helpful and polite. We left wishing we could have stayed longer. Very... More 

Helpful?
Thank Cheryl R
TheSebelKiama, General Manager at The Sebel Harbourside Kiama, responded to this review

Dear Cheryl R, Thank you for your comments regarding your recent stay at The Sebel Harbourside Kiama, It is always such a pleasure to receive positive feedback, I am glad to hear your enjoyed our range of Appelles toiletry Products. Hopefully we can welcome you back to the Sebel in the near future, Kind Regards Craig Hardy General Manager More 

Canberra
Level Contributor
13 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 22 July 2015

This was one of these hotels I have stayed at in many years. The beautiful hotel is spotless, the staff are so helpful and friendly. The buffet breakfast was excellent. The location in beautiful Kiama is within walking distance of everything.

Helpful?
Thank MikeCanberra
TheSebelKiama, General Manager at The Sebel Harbourside Kiama, responded to this review

Dear MikeCanberra, Thank you for taking the time to tell me about your recent experience at The Sebel Harbourside Kiama, It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the... More 

Tathra, Australia
Level Contributor
128 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
Reviewed 21 July 2015

Needed a stop over en route to Sydney & Kiama was spot on. Ironically we choose the Sebel as we are Accor Advantage members & we thought the restaurant would be good (we got that wrong). As usual with Accor the staff were great, our room was FABULOUS, in part thanks to an upgrade due to our membership. At $152... More 

Helpful?
Thank CrippAdvisor
TheSebelKiama, General Manager at The Sebel Harbourside Kiama, responded to this review

Dear CrippAdvisor, Thank you for taking the time to tell us about your experience at The Sebel Harbourside Kiama. I am sorry that your experience in our Blue Diamond Bar and Bistro did not meet your expectations; please allow me to express my sincerest apologies. At The Sebel, we strive to provide a superior service experience for every customer; therefore... More 

Level Contributor
14 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 19 July 2015

We arrived on the Saturday for 2 nights. Everything was ready for us and I asked if we could have a room with a sea view as I thought we had a garden view. We were told we already had a sea view. The room was a superior king room which was very spacious. It has a lounge and table... More 

Helpful?
Thank Deb H
TheSebelKiama, General Manager at The Sebel Harbourside Kiama, responded to this review

Dear Deborah H I appreciate your comments regarding your recent stay at The Sebel Harbourside Kiama. It is always a pleasure to receive positive feedback. I will share your comments with our team and will personally congratulate Anika on her exemplary customer service skills. I am sure that this feedback will serve as an encouragement to all of our staff... More 

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Amenities

Highlights
  • Free Parking
  • Restaurant
  • Room Service
  • Free High Speed Internet ( WiFi )
GreenLeadersSilver level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Internet
Services
  • Free Parking
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Conference Facilities
  • Business Centre with Internet Access
  • Laundry Service
  • Banquet Room

Additional Information about The Sebel Harbourside Kiama

Address: 31 Shoalhaven Street, Kiama Municipality, New South Wales 2533, Australia
Region: Australia > New South Wales > Kiama Municipality > Kiama
Price Range: $193 - $355 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — The Sebel Harbourside Kiama 4.5*
Number of rooms: 88
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Also Known As:
Sebel Harbourside Kiama Hotel Kiama
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Questions & Answers

Here's what travellers have asked, with answers from The Sebel Harbourside Kiama staff and other travellers.
3 questions
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Questions? Get answers from The Sebel Harbourside Kiama staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Harbour view”
 of 5 bubbles paw862, 10 Nov 2016 | Read review
“Grab a balcony room - nice extra!”
 of 5 bubbles georgiaz322, 3 Nov 2016 | Read review
“Best views are naturally the water but really who looks at the water all day/night.”
 of 5 bubbles eireann1626, 20 Oct 2016 | Read review
“Check with the reservation staff as to where the best room location available is depending on functions booked.”
 of 5 bubbles JodyF, 17 Oct 2016 | Read review
“Less noise if not on side of train tracks”
 of 5 bubbles Travelling_diner3, 16 Oct 2016 | Read review
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