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Lebanon Valley Inn & Suites

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Lebanon Valley Inn & Suites
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230 Reviews from our TripAdvisor Community

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There are newer reviews for Lebanon Valley Inn & Suites
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Showing 223: English reviews
Annandale, Virginia
Reviewed 12 July 2016

When we visit Family in Camp Strauss, PA the Lickdale Best Western meets all of our needs. Location permits easy access to the Ft. Indiantown Gap--National Cemetery -, HERSHEY and wonderful food & scenic countryside The handicapped room met my needs as did access to the handicapped parking ! Breakfast fueled us up for our return to Northern Virginia.

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Helpful?
Thank Edward B
bwlebanonvalley, Guest Relations Manager at Lebanon Valley Inn & Suites, responded to this review

Delightful! Glad to hear we were able to meet and exceed your expectations on your last visit to the area. We are in a unique spot and close to all the areas you mentioned Edward B. We will be totally renovating the property this fall and hope you can return to see how nice the hotel will be when complete....

Fleming Island
Reviewed 12 July 2016

The staff went out of their way to help us out. The rooms were comfortable and clean. They also had a good breakfast. The parking lot was almost to small. We had to hunt for a parking spot each night but never had to leave the hotel property.

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Helpful?
Thank Joel W
bwlebanonvalley, Guest Relations Manager at Lebanon Valley Inn & Suites, responded to this review

Thank you for your kind comments Joel W. We are also very disappointed with the parking area....sorry it was a struggle each evening. Happy to hear you were pleased with the cleanliness of the rooms and the good breakfast. We strive to be helpful and I will share with the staff your positive comments and review. Thank you for your...

Liberty, United States
Reviewed 10 July 2016

We found the Best Western to be pleasant, friendly and hospitality great. Always enjoy the amenities there. The staff is always friendly when reserving and staying. Great place, like home, like staying with Family.

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Helpful?
Thank Anice O
bwlebanonvalley, Guest Relations Manager at Lebanon Valley Inn & Suites, responded to this review

Thank you Anice O for your kind comments on tripadvisor. My staff will be pleased you were satisfied and we thank you for your business! Please consider us again next time you are in the area! Thank you.

Fredericksburg, Virginia
Reviewed 23 June 2016

I had driven all day on my way to Virginia and at 8 pm, I decided I had to find a place to stay. My first stop was the Comfort Inn across the street. It seemed expensive and had a musty smell, so I tried the Best Western -- a fortunate move. The hotel smelled fresh and the price of...

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Helpful?
Thank mars379
bwlebanonvalley, Guest Relations Manager at Lebanon Valley Inn & Suites, responded to this review

Thank you for your positive comments mars379! We are proud of our property and look forward to our upcoming renovations in the fall. Please stop back on your next trip to our area. Comments like yours are much appreciated and I will share them with our staff. Thank you for your business!

Reviewed 20 June 2016

Great, helpful staff. Clean rooms, very quiet, I especially enjoy the pool. Breakfast is good but not well organized. The expectation of renovations is a plus. Although the hotel is clean and well appointed, it is very dated.

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Helpful?
Thank Sue R
bwlebanonvalley, Guest Relations Manager at Lebanon Valley Inn & Suites, responded to this review

Thank you for your review Sue R. It is very refreshing to hear positive feedback from our guests. We are excited about the up coming renovations and appreciate your enthusiasm. Please stop back this fall; we hope the hotel is complete before Thanksgiving! Have a great summer and thank you for your business.

Reviewed 1 June 2016 via mobile

I've stayed at hotels all over the country & most of them BW. This BW hotel is nice don't get me wrong, but if your planning on using your reward points for free stay don't bother. This BW takes 20,000 reward points for free stay I have stayed in 8,000 point BW hotels that were 10x more friendlier. This BW...

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Helpful?
Thank BigDirtyLogistics
bwlebanonvalley, Guest Relations Manager at Lebanon Valley Inn & Suites, responded to this review

Thank you for your business and your review. The General Manager of the property would like you to contact her to discuss this situation. It is very important to her that we discuss and promote a positive atmosphere for all our guests. BW points and repeat business is so much a part of the Best Western family. Please take time...

Rocky Hill, Connecticut
Reviewed 31 May 2016

Good stop going north from Florida. Convenient to both major highways. Rooms good size and clean. good breakfast buffet. Staff was helpful in finding a local restaurant to have dinner. It was nothing fancy but a very good value.

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Helpful?
Thank elma21
bwlebanonvalley, Guest Relations Manager at Lebanon Valley Inn & Suites, responded to this review

Thank you for your recent comments on tripadvisor elma21. We are close to I-81 & I-78 at exit 90 Lebanon. I will share your comments with the staff and we appreciate your pointing out the cleanliness and helpful staff. We will be renovating the property in the near future and hope you will stop back to see us on your...

Boston
Reviewed 7 May 2016

The hotel and everything about the hotel was a four with the exception of one thing. We tried to reserve two rooms on line and we were not able to do even one. We hoped the clerk would honor the on line rate because of this. She said she couldn't because of rules etc. Ok I understand but she added...

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Helpful?
Thank 46_portland
bwlebanonvalley, Guest Relations Manager at Lebanon Valley Inn & Suites, responded to this review

Thank you for your comments 46_portland. We do try to accommodate everyone's needs, thank you for asking us to help with the room rates. Sorry we were unable to meet your expectations this time. We appreciate your business and we are glad you were pleased with the hotel. Located off Exit 90 / I-81 in Jonestown, PA we are an...

Fayetteville, United States
Reviewed 30 April 2016

Hotel and staff were nice as always. Only issue I had with my stay was the truck stop next door. Was very loud at night, with the trucks coming and going. No way to avoid it. If your a heavy sleeper, may not notice, but every night I was work up with trucks down shifting and making the turns.

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Helpful?
Thank Dennis S
Bowmanville, Canada
Reviewed 13 April 2016

This hotel is comfortable and a great place to stay when visiting Lebanon Valley. Great location. Nice staff. Modern amenities. Would recommend this hotel to anyone traveling in the area. The pool is great though I wish it had a deep end. Nice work out area.

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Helpful?
Thank Linda M
bwlebanonvalley, Guest Relations Manager at Lebanon Valley Inn & Suites, responded to this review

Thank you for the great comments on tripadvisor Linda M. We appreciate your business and will share your positive critique with the staff. We will be renovating in the future and hope you continue to stay with us. Exceeding our guests expectations is our goal. Have a great Spring! Please do come back and stay with us again soon!

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Free Breakfast
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Free Breakfast
  • Business Centre with Internet Access
Official Description (provided by the hotel)
https://www.facebook.com/Lebanon-Valley-Inn-Suites-1770560633198137/ ... more   less 

Additional Information about Lebanon Valley Inn & Suites

Address: 4 Fisher Ave, Jonestown, PA 17038-8202 (Formerly BEST WESTERN Lebanon Valley Inn & Suites)
Region: United States > Pennsylvania > Jonestown
Price Range: $116 - $160 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Lebanon Valley Inn & Suites 2.5*
Number of rooms: 60
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Also Known As:
Best Western Lebanon Valley Inn And Suites
Best Western Lebanon Valley Hotel Jonestown
Best Western Jonestown
Jonestown Best Western
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Questions & Answers

Here's what travellers have asked, with answers from Lebanon Valley Inn & Suites staff and other travellers.
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Questions? Get answers from Lebanon Valley Inn & Suites staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“All the rooms are great and clean.”
 of 5 bubbles 434vincew, 11 Dec 2015 | Read review
“there probably all the same”
 of 5 bubbles mikemenumaxx, 17 Oct 2015 | Read review
“I only had experience with one room but it was awesome. :)”
 of 5 bubbles mrspeterson72, 27 Aug 2015 | Read review
“Handicapped facilities,recommend first floor.”
 of 5 bubbles 202edwardb, 12 Aug 2015 | Read review
“I stayed in room 306 with 2 Queen beds. It was a decent location within the hotel.”
 of 5 bubbles oquick1, 9 Aug 2015 | Read review
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