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Stayed with a friend in this hotel in Jan 17.
Smoke smell throughout hall and in room even though non smoking rooms
Back outside door Unlocked could not lock at all anyone could walk in off street into room hallway.
No serving ware didn't find...More
Thank Susan M
Response from 00esa, Manager at Extended Stay America - Philadelphia - King of PrussiaResponded 16 January 2017
Thank you for being our valued guest and for taking time to share your experience with others. We are truly sorry if our services and amenities did not meet your expectations. We strive to provide clean, comfortable accommodations, and we apologize this was not your...More
Place was clean and functional. Certainly not more than that. Manager was hovering over the little bit of "breakfast" as if to guard it. Trust me, nothing there to "steal". Prepacked granola bars -- only a couple left, and the only muffins available were chocolate....More
Thank Lori D
Response from 00esa, General Manager at Extended Stay America - Philadelphia - King of PrussiaResponded 19 December 2016
Thank you for being our guest and providing your valuable feedback. We are pleased you had an overall pleasant stay and loved the cleanliness of our hotel. However, we are sorry our selections at our complimentary grab-and-go breakfast didn't live up to your expectations. We...More
The cleaning of the rooms was extremely lousy. Saying anything to management was a waste of time. The maintenance of the hotel was great at first then went downhill fast. Front desk employees are awesome but limited to what they can do after check-in.More
Response from 00esa, General Manager at Extended Stay America - Philadelphia - King of PrussiaResponded 12 December 2016
Thank you so much for sharing all aspects of your stay, the positive as well as areas where we can improve. We work hard to provide a home away from home atmosphere and are happy you enjoyed your overall stay with us. Our housekeeping team...More
I had a wonderful stay the staff is pleasant the rooms were quiet. The moment I walked in the room it smelled fresh. I was able to check in early (which is a plus). I always enjoy myself when I stay at this location. I'm...More
Response from 00esa, General Manager at Extended Stay America - Philadelphia - King of PrussiaResponded 7 December 2016
We appreciate your wonderful remarks regarding your recent stay. We are thrilled to read that you had a great visit and enjoyed your fresh accommodation, our seamless desk service and location which was perfect for your needs. All of us at Extended Stay America -...More
The staff is great, the hotel is right by the world famous mall and near to business meeting spots, the rooms are spacious and well planned, but there were bugs in the bathroom, on the carpet and on the floors. Not good! I read about...More
Response from 00esa, General Manager at Extended Stay America - Philadelphia - King of PrussiaResponded 30 November 2016
Thank you for taking the time to share your review with us. Receiving feedback on the positives as well as the areas of opportunity are most appreciated. Please accept our apologies regarding the negative experience you had during your stay at our hotel. We work...More
US$97 - US$129 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Non-Smoking Rooms ,
Number of rooms
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United States >
King of Prussia
Also Known As
Homestead Studio Suites King Of Prussia Hotel King Of Prussia