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Crowne Plaza Hotel Philadelphia - King of Prussia

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Crowne Plaza Hotel Philadelphia - King of Prussia
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359 Reviews from our TripAdvisor Community

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Showing 350: English reviews
Reston, Virginia
Reviewed 17 July 2014

Stayed here to go to mall and into Philly for dinner. Very nice staff. Clean room. Good breakfast. Very nice and great being next to mall. Only 30 minutes to downtown. You can get anywhere and easy to be based here for tourists. Would stay here again. I recommend highly and we enjoyed our stay very much.

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Helpful?
Thank Susiewoozie12
Bob M, General Manager at Crowne Plaza Hotel Philadelphia - King of Prussia, responded to this review

Dear Guest, Thank you for your kind remarks. We really appreciate your feedback and are thrilled that you enjoyed your visit. Thank you as well for your excellent recommendation. We hope to see you again very soon. Sincerely, Bob McGowan General Manager

Hammonton NJ
Reviewed 26 June 2014

We are at the Crown Plaza for a conference...and although we stayed at 2 Marriott properties (for the points) for our stay...i was totally impressed with the CP meeting space. Although the first day we sat under the aircondition vent and were frozen,....that was the only bad. The breakfast and break food were very good and not the same old...

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1Thank BPInto24
Bob M, General Manager at Crowne Plaza Hotel Philadelphia - King of Prussia, responded to this review

Dear Guest, Thank you for taking the time to write about your experience at my hotel. We really appreciate the feedback about our meeting facilities. We do have excellent space and work hard at delivering top notch food and beverage at every event. It is nice to know we exceeded your expectations. Thank you again for your comments and sharing...

Pittsburgh
Reviewed 22 June 2014 via mobile

Stopped in King of Prussia and stayed at this lovely hotel! The lady at the desk was friendly and the room was very clean and comfortable! The beds and pillows were very nice! One draw back is that the pool is part of a fitness center not the hotel. It was closed at 8 PM when we would have liked...

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1Thank Buccomom
Bob M, General Manager at Crowne Plaza Hotel Philadelphia - King of Prussia, responded to this review

Dear Guest, Thank you for your kind remarks. We work very hard to keep the hotel clean and to offer excellent service. It is nice to get such positive feedback on our efforts. We hope to see you again if your travels bring you back to King of Prussia. Thanks again. Sincerely, Bob McGowan General Manager

Raleigh, North Carolina
Reviewed 11 June 2014

Rooms are large and have updated bathrooms with wonderful lighting that you don't often see at this price point. Location could not be better - near restaurants, a huge shopping mall, major highways. They have an arrangement with the Bally Fitness/LA Fitness center next door where you get a free pass to a full service gym with racquetball, swimming, etc....

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1Thank ClimberGirl_6
Bob M, General Manager at Crowne Plaza Hotel Philadelphia - King of Prussia, responded to this review

Dear Guest, Thank you for your excellent review. Anytime we are compared favorably with Ritz Carlton, we are very pleased!! I really appreciate your touching on so many of the aspects of my property that I know other travelers are interested in hearing about. The kind words mean a great deal to me and my entire team. Thanks again for...

Washington DC, District of Columbia
Reviewed 1 June 2014

I stayed here for one night business trip. It's about 20 minutes from Philly train station at 30th street. The bed was comfortable and consistent with crowne plaza expectations. It's near a really nice mall that has good shopping. Had a great dinner at Capital Grille steak restaurant which is a two block walk and it was fantastic. Also had...

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1Thank Eric E
Bob M, General Manager at Crowne Plaza Hotel Philadelphia - King of Prussia, responded to this review

Dear Guest, Thanks for your comments. I really appreciate the kind remarks and will be sure to share them with my team. It is always nice to know when we have delivered beyond the normal service levels. Thank you as well for recommending my property to others. We will continue to work hard to ensure that all of our guests...

Denver, Colorado
Reviewed 28 May 2014

I stayed here for a business trip, and it was an easy experience. No hiccups, no issues. I was on the 5th floor (club level), which was nice and quiet. The breakfast buffet in the morning was pricey ($15), but convenient and had good variety. The King of Prussia mall is just across the street - easy walking distance. Some...

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Helpful?
1Thank mcqker
Bob M, General Manager at Crowne Plaza Hotel Philadelphia - King of Prussia, responded to this review

Dear Guest, Thank you for your feedback. I appreciate your time in writing and sharing your positive experience with others. I will be sure to let my team know that we did well for you. I know they will join me in wishing you safe and happy travels. If your plans bring you back to King of Prussia, please allow...

Washington, DC
Reviewed 22 April 2014

It's across the road from the King of Prussia mall, but you could not call this a destination hotel - but nevertheless it sparkles, is exceptionally well-maintained with spacious, comfortable rooms. The three rating in my book means 'good' - a perfectly recommendable hotel where you need it. Pleasant, helpful reception staff. All that upscale, and other, shopping on the...

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1Thank Camwas
Bob M, General Manager at Crowne Plaza Hotel Philadelphia - King of Prussia, responded to this review

Dear Guest, Thank you for all of your kind remarks. I love that you found the hotel to "sparkle" and that it was "exceptionally well maintained". We make every effort to ensure the property is in the best possible condition for each guest...it is nice to get the kudos. We hope to see you again on your next visit to...

Annapolis, Maryland, United States
Reviewed 23 March 2014

I've stayed several times at this hotel and always comfortable, clean and although it can be busy it's very quiet. Convenient for shopping trips and for travelers on turnpike too. Many restaurants to choose from are close.

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Thank Susie007allen
Bob M, General Manager at Crowne Plaza Hotel Philadelphia - King of Prussia, responded to this review

Dear Guest, Thank you for your feedback. I really appreciate your taking the time to let folks know how much you enjoyed your stay. It is very kind of you to point out how clean, quiet, comfortable and convenient you found the hotel to be. I hope to have the opportunity to meet you on your next visit. Until then,...

Holly Ridge, North Carolina
Reviewed 2 March 2014

Just spent a week here conducting a company sponsored seminar. From check-in to check-out I couldn't find a thing that wasn't to like. The hotel staff was great, the rooms were comfortable, the catering & banquet staff was awesome. I just hope if I need to conduct any more seminars in the Philly area, they allow us to work here....

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Helpful?
Thank James T
Bob M, General Manager at Crowne Plaza Hotel Philadelphia - King of Prussia, responded to this review

Dear James, Thank you for taking the time to write. I appreciate all of your kind remarks and will be sure to let my entire team know of your satisfaction with your stay. We certainly hope you will return for more seminars...we will do our very best to deliver an even better experience next time. Thanks again for your feedback!...

Bangor, Maine
Reviewed 17 February 2014

Staying at these two hotels is confusing! Two buildings with a 75 yard cross walk across the road.Still do not know if they are owned and operated by the same company? The management for both need to communicate and get on the same page. Poor Customer service/communication....don't use the pool...dirty, no towels...I did ask several people at and around front...

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Helpful?
1Thank richyvon
Bob M, General Manager at Crowne Plaza Hotel Philadelphia - King of Prussia, responded to this review

Dear Guest, Thank you for your feedback. We appreciate it very much. I apologize for all of the confusion that you endured and will reach out to you personally to get more details. Thanks for having been our guest and for your constructive comments. Sincerely, Bob McGowan General Manager

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Amenities

Highlights
  • Pool
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Room Service
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
GreenLeadersBronze level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Laundry Service
  • Concierge
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Crowne Plaza Hotel Philadelphia - King of Prussia is the premier hotel in the King of Prussia area. Just 18 miles west of Philadelphia our hotel offers beautifully appointed guest rooms featuring the Crowne Plaza Sleep Advantage and free wired and wireless high-speed Internet access. Located directly across from the King of Prussia Mall which offers 3 million sq. ft. of retail space including Neiman Marcus, Nordstrom, Bloomingdale's and over 400 exclusive shops and restaurants. The hotel is just minutes from Exit 326 of the PA Turnpike, the Valley Forge Convention Center, Valley Forge National Park and Valley Forge Military Academy. . All guests receive free access to Bally Total Fitness, a 40,000 sq. ft., full service health club with complete strength training facilities; large indoor lap pool and Jacuzzi and a full complement of aerobic machines and conditioning classes - located just a short walk across the parking lot. The Crowne Plaza Valley Forge boasts 23,000 sq. ft. of function space including two elegant ballrooms and a total of 18 meeting rooms, highlighted by the International Association of Conference Center approved Liberty Conference Center featuring a 132-seat amphitheater, in-house audio/visual expertise and ample breakout rooms. A friendly, attentive and reliable service staff looks forward to your arrival! ... more   less 

Additional Information about Crowne Plaza Hotel Philadelphia - King of Prussia

Address: 260 Mall Blvd, King of Prussia, PA 19406
Region: United States > Pennsylvania > King of Prussia
Price Range: $149 - $269 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Crowne Plaza Hotel Philadelphia - King of Prussia 3.5*
Number of rooms: 225
Reservation Options:
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Also Known As:
Crowne Plaza Valley Forge
Valley Forge Crowne Plaza
Hotel Style:
#5 Green Hotel in King of Prussia
#6 Family Hotel in King of Prussia
#7 Business Hotel in King of Prussia
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Questions & Answers

Here's what travellers have asked, with answers from Crowne Plaza Hotel Philadelphia - King of Prussia staff and other travellers.
4 questions
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Philadelphia, Pennsylvania
11 months ago
St Benedict, PA
18 days ago
Rhinelander, Wisconsin
over a year ago

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Questions? Get answers from Crowne Plaza Hotel Philadelphia - King of Prussia staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Interior rooms would be best for quiet”
 of 5 bubbles jamessW1255CT, 9 Dec 2016 | Read review
“In this case try to book an other property, not here”
 of 5 bubbles PaoloEgomet, 30 Nov 2016 | Read review
“If you are a priority club member and seeking quiet - the Quiet Zone delivers!”
 of 5 bubbles eas1404, 16 Oct 2016 | Read review
“Don't get a room across from the ice machine!”
 of 5 bubbles kjthurston, 24 Aug 2016 | Read review
“4th & 5th floors are "quiet" zones - we did not experience ANY hallway noise.”
 of 5 bubbles JoanieB53, 18 Jul 2016 | Read review
5 of 5