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Crowne Plaza Hotel Philadelphia - King of Prussia

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Crowne Plaza Hotel Philadelphia - King of Prussia
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365 Reviews from our TripAdvisor Community

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There are newer reviews for Crowne Plaza Hotel Philadelphia - King of Prussia
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Showing 356: English reviews
Washington DC, District of Columbia
Reviewed 1 June 2014

I stayed here for one night business trip. It's about 20 minutes from Philly train station at 30th street. The bed was comfortable and consistent with crowne plaza expectations. It's near a really nice mall that has good shopping. Had a great dinner at Capital Grille steak restaurant which is a two block walk and it was fantastic. Also had...

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Helpful?
1Thank Eric E
Bob M, General Manager at Crowne Plaza Hotel Philadelphia - King of Prussia, responded to this review

Dear Guest, Thanks for your comments. I really appreciate the kind remarks and will be sure to share them with my team. It is always nice to know when we have delivered beyond the normal service levels. Thank you as well for recommending my property to others. We will continue to work hard to ensure that all of our guests...

Denver, Colorado
Reviewed 28 May 2014

I stayed here for a business trip, and it was an easy experience. No hiccups, no issues. I was on the 5th floor (club level), which was nice and quiet. The breakfast buffet in the morning was pricey ($15), but convenient and had good variety. The King of Prussia mall is just across the street - easy walking distance. Some...

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1Thank mcqker
Bob M, General Manager at Crowne Plaza Hotel Philadelphia - King of Prussia, responded to this review

Dear Guest, Thank you for your feedback. I appreciate your time in writing and sharing your positive experience with others. I will be sure to let my team know that we did well for you. I know they will join me in wishing you safe and happy travels. If your plans bring you back to King of Prussia, please allow...

Washington, DC
Reviewed 22 April 2014

It's across the road from the King of Prussia mall, but you could not call this a destination hotel - but nevertheless it sparkles, is exceptionally well-maintained with spacious, comfortable rooms. The three rating in my book means 'good' - a perfectly recommendable hotel where you need it. Pleasant, helpful reception staff. All that upscale, and other, shopping on the...

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1Thank Camwas
Bob M, General Manager at Crowne Plaza Hotel Philadelphia - King of Prussia, responded to this review

Dear Guest, Thank you for all of your kind remarks. I love that you found the hotel to "sparkle" and that it was "exceptionally well maintained". We make every effort to ensure the property is in the best possible condition for each guest...it is nice to get the kudos. We hope to see you again on your next visit to...

Annapolis, Maryland, United States
Reviewed 23 March 2014

I've stayed several times at this hotel and always comfortable, clean and although it can be busy it's very quiet. Convenient for shopping trips and for travelers on turnpike too. Many restaurants to choose from are close.

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Thank Susie007allen
Bob M, General Manager at Crowne Plaza Hotel Philadelphia - King of Prussia, responded to this review

Dear Guest, Thank you for your feedback. I really appreciate your taking the time to let folks know how much you enjoyed your stay. It is very kind of you to point out how clean, quiet, comfortable and convenient you found the hotel to be. I hope to have the opportunity to meet you on your next visit. Until then,...

Holly Ridge, North Carolina
Reviewed 2 March 2014

Just spent a week here conducting a company sponsored seminar. From check-in to check-out I couldn't find a thing that wasn't to like. The hotel staff was great, the rooms were comfortable, the catering & banquet staff was awesome. I just hope if I need to conduct any more seminars in the Philly area, they allow us to work here....

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Thank James T
Bob M, General Manager at Crowne Plaza Hotel Philadelphia - King of Prussia, responded to this review

Dear James, Thank you for taking the time to write. I appreciate all of your kind remarks and will be sure to let my entire team know of your satisfaction with your stay. We certainly hope you will return for more seminars...we will do our very best to deliver an even better experience next time. Thanks again for your feedback!...

Bangor, Maine
Reviewed 17 February 2014

Staying at these two hotels is confusing! Two buildings with a 75 yard cross walk across the road.Still do not know if they are owned and operated by the same company? The management for both need to communicate and get on the same page. Poor Customer service/communication....don't use the pool...dirty, no towels...I did ask several people at and around front...

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1Thank richyvon
Bob M, General Manager at Crowne Plaza Hotel Philadelphia - King of Prussia, responded to this review

Dear Guest, Thank you for your feedback. We appreciate it very much. I apologize for all of the confusion that you endured and will reach out to you personally to get more details. Thanks for having been our guest and for your constructive comments. Sincerely, Bob McGowan General Manager

Sinking Spring, Pennsylvania
Reviewed 15 February 2014 via mobile

My husband surprised me with a last minute getaway for Valentine's Day. We stay here and everyone was so nice, polite, and helpful. The room was gorgeous and clean. With free wifi, coffee , a gym, restaurant, bar,and a small refrigerator in the room. We didn't eat at the restaurant but we do get some of their deserts that was...

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2Thank Sammi F
Bob M, General Manager at Crowne Plaza Hotel Philadelphia - King of Prussia, responded to this review

Dear Guest, Thank you for your kind remarks. I appreciate your taking time to write about how much you enjoyed your stay. I will be sure to pass on your comments to my team...I know they will be pleased that you enjoyed yourselves. Thanks for having been our guest. I hope to meet you on your next visit. Sincerely, Bob...

Buffalo, New York
Reviewed 7 February 2014

The Crown Plaza in King of Prussia, was average at best. I didn't really have a problem with the rooms, the bathrooms where nice. But the place isn't cheap either, I would say its the bare minimum you would expect at this price point. What I didn't expect was the noise. At night I felt like my room may as...

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Thank Craig S
Bob M, General Manager at Crowne Plaza Hotel Philadelphia - King of Prussia, responded to this review

Dear Guest, Thank you for your feedback. I appreciate you taking the time to write. Please accept my apologies for the noisy folks staying around you. We work very hard to control the environment and usually do well to make sure everyone has an enjoyable experience...I am sorry our efforts fell short of your expectations. I hope that you will...

San Francisco, California
Reviewed 26 January 2014

At first I hesitated to book the room here as my experience at a Crowne Plaza wasn't the best one, but then they offered shuttle service to the training center I have to go to ( I didn't want to drive 20 miles each way in the snow/ice condition) and the room rate offered is the best one, and the...

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Thank C C
Bob M, General Manager at Crowne Plaza Hotel Philadelphia - King of Prussia, responded to this review

Dear Guest, Thank you so much for your kind remarks. I really appreciate your making time to write about your experience with us. I am thrilled to know you truly enjoyed your visit and plan to stay with us again on a return trip. I will be sure to recognize my team for having made such a positive impression. Best...

Reviewed 31 December 2013

I stayed hear over the weekend of a two week trip. The room was clean and very comfortable. Best of all though were the staff who, without exception, were helpful and courteous. For those who like the shopping, the Mall is literally across the road and has pretty much all the shops one might hope for and a good selection...

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Thank Jimbod01
Bob M, General Manager at Crowne Plaza Hotel Philadelphia - King of Prussia, responded to this review

Dear Guest, Thank you very much for your excellent review. I am especially pleased by the positive impression that my team had on you and hope that you will have the opportunity to return very soon. I will be sure to commend my associates for going above and beyond. Thank you. Best Regards, Bob McGowan General Manager

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Amenities

Highlights
  • Restaurant
  • Room Service
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Pool
GreenLeadersBronze level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Pool
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Laundry Service
  • Concierge
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Crowne Plaza Hotel Philadelphia - King of Prussia is the premier hotel in the King of Prussia area. Just 18 miles west of Philadelphia our hotel offers beautifully appointed guest rooms featuring the Crowne Plaza Sleep Advantage and free wired and wireless high-speed Internet access. Located directly across from the King of Prussia Mall which offers 3 million sq. ft. of retail space including Neiman Marcus, Nordstrom, Bloomingdale's and over 400 exclusive shops and restaurants. The hotel is just minutes from Exit 326 of the PA Turnpike, the Valley Forge Convention Center, Valley Forge National Park and Valley Forge Military Academy. The Crowne Plaza Valley Forge boasts 23,000 sq. ft. of function space including two elegant ballrooms and a total of 18 meeting rooms, highlighted by the International Association of Conference Center approved Liberty Conference Center featuring a 132-seat amphitheater, in-house audio/visual expertise and ample breakout rooms. A friendly, attentive and reliable service staff looks forward to your arrival! ... more   less 

Additional Information about Crowne Plaza Hotel Philadelphia - King of Prussia

Address: 260 Mall Blvd, King of Prussia, PA 19406
Region: United States > Pennsylvania > King of Prussia
Price Range: $146 - $283 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Crowne Plaza Hotel Philadelphia - King of Prussia 3.5*
Number of rooms: 225
Reservation Options:
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Also Known As:
Crowne Plaza Valley Forge
Valley Forge Crowne Plaza
Hotel Style:
#5 Green Hotel in King of Prussia
#6 Family Hotel in King of Prussia
#7 Business Hotel in King of Prussia
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Questions & Answers

Here's what travellers have asked, with answers from Crowne Plaza Hotel Philadelphia - King of Prussia staff and other travellers.
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Philadelphia, Pennsylvania
over a year ago
St Benedict, PA
1 month ago
Rhinelander, Wisconsin
over a year ago

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Questions? Get answers from Crowne Plaza Hotel Philadelphia - King of Prussia staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Interior rooms would be best for quiet”
jamessW1255CT, 9 Dec 2016 | Read review
“In this case try to book an other property, not here”
PaoloEgomet, 30 Nov 2016 | Read review
“If you are a priority club member and seeking quiet - the Quiet Zone delivers!”
eas1404, 16 Oct 2016 | Read review
“Don't get a room across from the ice machine!”
kjthurston, 24 Aug 2016 | Read review
“4th & 5th floors are "quiet" zones - we did not experience ANY hallway noise.”
JoanieB53, 18 Jul 2016 | Read review
5 of 5