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Split Rock Resort & Golf Club

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Split Rock Resort & Golf Club
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1,595 Reviews from our TripAdvisor Community

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Showing 1,594: English reviews
Wilmington, Delaware
Reviewed 3 days ago NEW

We found a Groupon for Split Rock so we decided to spend Christmas there. It was me, my wife, two sons, two sisters, niece, and mother, so we booked two rooms for two nights. By the description, I thought we were going to be put into two rooms with a queen bed and a sofa bed in each. We were...

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Thank David L
Reviewed 1 week ago via mobile

When booking our room, we were unaware that there are several different buildings that make up Split Rock Resort and all of them except the rooms in the Galleria require a drive to access the "amenities" that are covered under the exorbitant resort fee. The website is not clear in explaining this and I believe it to be intentional. Upon...

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1Thank Marisa E
Split_Rock_Manager, Manager at Split Rock Resort & Golf Club, responded to this review

Marisa, we are sorry to hear you did not enjoy your stay. We understand that it can be confusing to first time guests that our lodging is very spaced out across our property. We do state on our website room descriptions that our lodge, willowbrook, westwood, and cottage lodging is a drive from our town center, which houses our waterpark,...

Philadelphia, Pennsylvania
Reviewed 1 week ago via mobile

We stayed at the Westwood Villa. It was great until the third day we had Brown water running in all of the sinks I would suggest bringing your own water just in case this happens to you. The unit itself was a little outdated no Wi-Fi butt it was overall and okay stay. While looking around the unit and spraying...

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Helpful?
Thank urallspecial
Split_Rock_Manager, Manager at Split Rock Resort & Golf Club, responded to this review

We apologize for the issues with the water during your stay in our Westwood Villas. The water issue has since been fixed. We did offer to move your room and provided bottled waterpark, but we understand that's a big move for family with three kids. We hope aside from the brown water, your family had some fun on their Christmas...

Ozone Park, New York
Reviewed 1 week ago

Stayed here the week after Christmas. Exchanged my timeshare for Split Rock as we wanted something we could drive to. The resort needs work, a lot is run down. We had a 2 bedroom timeshare on the 2nd floor. It was comfortable and clean. No it is not modern or as nice as other places but it was fine for...

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2Thank bid421
Split_Rock_Manager, Manager at Split Rock Resort & Golf Club, responded to this review

Thank you for your review, and we're glad your children had fun staying with us, especially in our pool and waterpark. We have undergone renovations within the last two years to update our lobby, food court, and restaurant. We have also done some upgrades to our rooms within the last year. Some of our lodging is more modern, while some...

Reviewed 1 week ago via mobile

Resort is an Average . We had a good view of the lake , which was the only good thing happened. No wifi !!! average food . Lake tavern is pathetic. Customer service is pathetic I was charged $50 after the day of checkout and no one knows why , they were rude and irresponsible!!!

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4Thank fenny r
Split_Rock_Manager, Manager at Split Rock Resort & Golf Club, responded to this review

Fenny, thank you for your review. Our staff has participated in multiple customer service trainings in the last few months, and we will continue to do so as good customer service is very important to us. We appreciate your feedback so we know how to improve. If you have questions about the charges on your account, please contact us at...

Philadelphia, Pennsylvania
Reviewed 2 weeks ago

we booked a family mini vacation at Split Rock Lodge for New Years and had an amazing time. Special thanks to a wonderful staff member - Lisa Zissa at the front desk for making sure my kids felt extra special during our entire stay. They were greeted with balloons and goodie bags and more extra things to ensure we had...

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Helpful?
Thank lorilibz
Split_Rock_Manager, Manager at Split Rock Resort & Golf Club, responded to this review

Lori, we love hearing your kids and yourself had a fantastic mini family vacation at our lodge. We love that our staff helped make your stay more memorable as customer service is very important to us! We hope you stay with us again in the future, and Happy New Year from all of us at Split Rock Resort!

Puerto Rico
Reviewed 2 weeks ago

We stayed for two days as we spent time with visiting family. They picked this place after we advised not to. We were spot on as they regret staying in here Pros: Close to two ski resorts and they have cable TV Cons: Everything else: 1. Rooms lightning even if you turn on all the lights, they are too dark....

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2Thank laoreyes
Split_Rock_Manager, Manager at Split Rock Resort & Golf Club, responded to this review

We are sorry to hear you did not enjoy your stay, especially your room in our westwood villas. We are conveniently located to the ski resorts, and we have upgraded many of our mattresses in recent months. All of our lodging has wi-fi, except our westwood villas, and we do our very best to state westwood's lack of wi-fi on...

gainesville
Reviewed 4 weeks ago

The people/staff, location, grounds and overall activities of the resort and area are great, it's the upkeep of the facility and rooms that are disappointing. You can tell that whatever "mother company" which owns the place doesn't care about the inside appearance. It's not bad, don't get me wrong, but it's all of the little things that make it feel...

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2Thank ebk14
Split_Rock_Manager, Manager at Split Rock Resort & Golf Club, responded to this review

We are glad you thought our staff, locations, and activities were great! We are sorry to hear you did not enjoy your room, but we do appreciate your review as we continually work to improve. Our elevator will be completely fixed by the summer. We continually repaint our hallways and rooms, and we do constantly clean our carpets.

Reading, Pennsylvania
Reviewed 4 weeks ago

We got a suite for a dance competition. It was very nice, roomy, and had plenty of dishes,utensils, etc. and tvs in every room. We had a great time and saved a lot of money by cooking our own meals. It was kind of expensive but by sharing the cost between our families, it was less expensive to stay in...

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Helpful?
1Thank lisabU5445SE
Split_Rock_Manager, Manager at Split Rock Resort & Golf Club, responded to this review

Lisa, we are very pleased you enjoyed your stay with our family in our nice, roomy room! We hope you had fun at the dance competition as well!

Rockville, Maryland
Reviewed 10 December 2016

We checked in on 11/23 night. It was a long wait because there was only 1 person at the front desk. We got room 6816 which was a very good size room for us. The view is not the best but it’s ok. On 11/24 we didn’t get housekeeping services, I know nobody wants to work on Thanksgiving but when...

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Helpful?
3Thank jazzcancun
Split_Rock_Manager, Manager at Split Rock Resort & Golf Club, responded to this review

We apologize for the wait at check in. We have worked hard to improve our check in process, and we will continue to do so. We are glad you liked the large size of your room. We do have housekeeping during all of the holidays, including Thanksgiving, and we hope you let our front desk know your room did not...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
  • Golf Course
  • Tennis Court
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Meeting Rooms
  • Banquet Room
  • Self-Serve Laundry
  • Conference Facilities
  • Breakfast Available

Additional Information about Split Rock Resort & Golf Club

Address: 428 Moseywood Road, Lake Harmony, PA 18624
Region: United States > Pennsylvania > Pocono Mountains Region > Lake Harmony
Price Range: $152 - $345 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Split Rock Resort & Golf Club 3*
Number of rooms: 384
Reservation Options:
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Also Known As:
Split Rock Resort And Golf Club
Split Rock Resort & Golf Club Hotel Lake Harmony
Hotel At Split Rock
Split Rock Hotel
Resort At Split Rock
The Resort At Split Rock
Split Rock Pa
Split Rock Resort Pa
Split Rock Lake Harmony
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Questions & Answers

Here's what travellers have asked, with answers from Split Rock Resort & Golf Club staff and other travellers.
64 questions
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Questions? Get answers from Split Rock Resort & Golf Club staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“room 6816 is close to the elevator and easy to access from parking lot”
  • view from room 6816
  • easy to open, not safe for small kids
 of 5 bubbles jazzcancun, 10 Dec 2016 | Read review
“I stayed on the timeshare part of this resort so I can't review the hotel rooms.”
 of 5 bubbles HugoRH, 7 Dec 2016 | Read review
“Can't say anything positive.”
 of 5 bubbles markguid, 14 Nov 2016 | Read review
“We had different types of room each time and they all worked for us.”
 of 5 bubbles marylK3724HM, 1 Nov 2016 | Read review
“Do not stay in the 3200 suites in the center of the lodge if there is anything going on in their ballroom.”
 of 5 bubbles johndS8281UI, 24 Oct 2016 | Read review
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