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Fairfield Inn & Suites Lancaster

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Traveller (27)
Room & Suite (25)
Dining (2)
Overview
  • Excellent30%
  • Very good41%
  • Average19%
  • Poor5%
  • Terrible5%
Travellers talk about
“front desk”(41 reviews)
“room was clean”(21 reviews)
“waffles”(16 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Airport Transportation
Family Rooms
2 Star Hotel
All hotel details
Additional information
Offers from Fairfield Inn & Suites Lancaster
Special Offer: Member Rates
Hotel deals
Offers from Fairfield Inn & Suites Lancaster
Special Offer: Member Rates
Hotel deals
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Rooms
Jul. 29Jul. 30
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (289)
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287 results
Traveller rating
89
110
57
15
16
Traveller type
Time of year
LanguageEnglish
89
110
57
15
16
Show reviews that mention
All reviewsfront deskroom was cleanwafflesfree breakfastwould stay here againamish attractionsbusiness travelthe breakfast areaamish countryoff the highwaysoccer tournamenteasy accessvery nice hoteloutdoor poolcerealinnsgranite
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1 - 5 of 287 reviews
Reviewed 3 days ago via mobile

We stayed here while visiting family and had a overall good visit, but front desk staff lacked congeniality and demonstrated little interest for a guest, particularly when we had a problem with noise. The first night we stayed there was a group who gathered under...More

Thank NCJim397
Response from Thomas B, Director of Sales at Fairfield Inn & Suites LancasterResponded today

We are blessed with a wonderful breakfast crew so thank you for the positive comment! I am heartbroken at the thought that our team wasn't interested in your complaints. We don't take this lightly and the curfew, noise, and general rules will be discussed in...More

Reviewed 3 days ago via mobile

Platinum check in. No greeting, no acknowledgment. Changed rooms due to booking issue. Downgraded bed to a cement hard slab, poor night's sleep due to bed. Refused late check out. Amenities are old. Rooms have no USB outlets. Not up to regular Mariott standards. Nice...More

Thank LCJfromMI
Reviewed 2 weeks ago

As a frequent business traveler, often 3 to 5 days a week on the road, I’ve had the first-hand opportunity to experience the widest range of accommodation and service. Lately my travels have taken me to Lancaster, PA and the Fairfield Inn & Suites on...More

Thank jtski324
Response from Thomas B, Director of Sales at Fairfield Inn & Suites LancasterResponded 1 week ago

Thank you so much for the kind review! I made sure to thank Skye as well as pass this on to her supervisor! We are truly blessed with a wonderful team! Please come see us again soon!

Reviewed 3 weeks ago

I have absolutely no complaints about this hotel except for my desk experiences. The hotel is clean and reasonably priced. But there was the same blond lady at the front desk who was by herself both times when I initially approached for help. Both times...More

Thank BE S
Response from Thomas B, Director of Sales at Fairfield Inn & Suites LancasterResponded 1 week ago

Thank you for your review! We pride ourselves with being a clean and comfortable hotel. As for the front desk agent, this has been addressed and I can assure you this will not happen again. We hope to see you in the future!

Reviewed June 9, 2018 via mobile

My wife was staying the whole week on business and I joined her for one night to go to Iron Hill's beer pairing dinner. My impression throughout the lobby, the rooms, and breakfast, was that this hotel is coasting and has had little care for...More

Thank Roger M
Response from Thomas B, Director of Sales at Fairfield Inn & Suites LancasterResponded 5 weeks ago

Thank you for your review. It looks like you are not the only person that thought there should be a shake-up and facelift! We are excited to announce that we do have a new General Manager, Assistant General Manager, Director of Sales, Sales Coordinator, and...More

View more reviews
About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Free Parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Breakfast included
Hotel Amenities
Free Parking
Wheelchair Access
Business Centre with Internet Access
Breakfast included
Meeting Rooms
Multilingual Staff
Self-Serve Laundry
Non-Smoking Hotel
Airport Transportation
Dry Cleaning
Laundry Service
Things to do
Pool
Fitness Centre with Gym / Workout Room
Hot Tub
Tennis Court
Outdoor pool
Details
Price range
US$175 - US$264 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#15 Family Hotel in Lancaster
#16 Romantic Hotel in Lancaster
Room types
Non-Smoking Rooms, Family Rooms
Details
Price range
US$175 - US$264 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#15 Family Hotel in Lancaster
#16 Romantic Hotel in Lancaster
Room types
Non-Smoking Rooms, Family Rooms
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Traveller (27)
Room & Suite (25)
Dining (2)
Pool & Beach (2)
Questions & Answers
Ask a question
441kevin
June 28, 2016|
AnswerShow all 2 answers
Response from Phyllis F | Property representative |
Hi 441Kevin, The Fairfield Inn & Suites, Lancaster is conveniently located to many of the areas local attractions. We are about 8 miles from Dutch Wonderland and as well as the same distance to the Amish countryside as... More
0
Votes
scean L
September 10, 2015|
Answer
Response from Phyllis F | Property representative |
Thank you for inquiring about a stay with us at the Fairfield Inn & Suites, Lancaster. We are located about 12 miles from the Sight and Sound Theater. We do honor the Marriott Friends and Family rate. These reservations... More
0
Votes
Room Tips
"My room was at the end of the hall, so I got more road noise."
Read review
"avoid room 113"
Read review
"Book from your Marriott site. Can book what you need from the road and use point, cash or a combination."
Read review
"ask for corner room for more spacious accomodations"
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