We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Want the lowest hotel prices? You're in the right place. We check 200+ sites for you.

Eden Resort & Suites, BW Premier Collection

Show Prices
Certificate of Excellence
GreenLeadersBronze level
Book on TripAdvisor
Trusted partner. We work with to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Enter dates for lowest prices
powered by PriceFinder
Check In Check Out
1 room 2 adults 0 children
We check 200+ sites to find the latest and lowest prices.
Professional photos
Eden Resort & Suites, BW Premier Collection
Eden Resort & Suites, BW Premier Collection
Panoramas (24)
View Map
{"widget":{"name":"ibex_baseline_photo_carousel","template":"ibex_baseline_photo_carousel__widget","dust":{"nav_controls":"ibex_baseline_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_baseline_photo_carousel","moduleList":["handlers"],"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

4,396 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
Showing 4,364: English reviews
Baltimore, United States
Reviewed yesterday NEW

This Best Western property will beat any expectation that you have about a Best Western hotel. I was excited and enjoyed every aspect of the property. I will share my experience with everyone. This hotel is incredible and has all the bells and whistles of a 5 star resort! A must visit if you are ever in the Lancaster area.

Review collected in partnership with Best Western
 Report
Helpful?
Thank jahmeelat
Suffolk, VA, United States
Reviewed 2 days ago NEW

This is a very clean, well run hotel which I think is the best in Lancaster. I stay there often because it is an excellent value for what you get. Nice bar, restaurant, lobby area and is located in a nice area.

Review collected in partnership with Best Western
 Report
Helpful?
Thank Lewis H
Baltimore, Maryland
Reviewed 3 days ago NEW

Nothing compares to the Eden resort. It's stunning and gorgeous from the outside to the inside. Too many amenities to mention and numerous rooms for weddings, meetings, or special occasions. All are gorgeous! All year around the place is packed. Restaurants on site. Manager Mr. Mark Clossey is a genuine and sincere manager that provides excellent hospitality to all his...

Review collected in partnership with Best Western
 Report
Helpful?
Thank cayost
Connecticut
Reviewed 3 days ago NEW

My wife and I recently stayed at the Eden for one night while in the Lancaster area for my wife's business. I've never thought very favorably of Best Western as a hotel brand, but the Eden certainly changed my perception, especially of the "Premier Collection". Our room was big, very nicely appointed, and very clean. Lighting in the room (important...

 Report
Helpful?
Thank NDFAN03
mclossey, General Manager at Eden Resort & Suites, BW Premier Collection, responded to this review

Dear Valued Guest, We appreciate your wonderful feedback regarding your recent stay with us at the Eden Resort and Suites :). We strive to provide an experience that exceeds expectations and creates special memories. We are always thrilled when a valued guest departs with the excitement and anticipation of returning to the Eden Resort. Regardless of your travel needs, we...

Valley View, PA
Reviewed 4 days ago NEW

This was our third stay at Best Western Eden Resort using the Lancaster County Getaway package. What a superb deal! We love that there is a choice of room types, and the full buffet breakfast is always fantastic. The staff is friendly and helpful. We will definitely be back. This is fast becoming our favorite place for a quick getaway.

Review collected in partnership with Best Western
 Report
Helpful?
Thank Cindy K
Marietta PA
Reviewed 5 days ago NEW

Planned a relaxing getaway, which it was. The room was very nice but had an odd odor when I first arrived which I later discovered was probably from being next to the indoor pool. There was also a stain on one of the decorative pillows which was very unpleasant - both these things I would not have expected for this...

 Report
Helpful?
Thank Beckywds
mclossey, General Manager at Eden Resort & Suites, BW Premier Collection, responded to this review

Dear Beckywds, Thank you for taking the time to share your recent experiences with us at the Eden Resort and Suites. I truly apologize for any inconvenience you encountered and take full accountability as the General Manager for every attention-to-detail. I was disappointed our standards were not consistent and ultra-clean --there is no excuse and I have met with my...

Reviewed 5 days ago NEWvia mobile

We stayed here for a couples weekend in January 2017. I must've accidentally booked a two bedroom suite. I realized this about a week prior to our arrival. Because we were staying with another couple I asked if we could have our rooms nearby. The woman I spoke to was very friendly. She said she would put the request in...

 Report
Helpful?
1Thank TorresFam4
Upper Darby, Pennsylvania
Reviewed 6 days ago NEW

My husband and I stayed at Eden Resort for my birthday this pass weekend, 02/11 - 02/13 It was a lovely time! Anna and Anita were personable and attentive. Love the check in text just to see how our stay was going and if we needed anything. It was a much needed getaway. We stayed in one of the villa's,...

 Report
Helpful?
1Thank marcusandmargaret
mclossey, General Manager at Eden Resort & Suites, BW Premier Collection, responded to this review

Dear Marcus and Margaret, Thank you for taking the time to share your recent experiences with us at the Eden Resort and Suites. I was delighted to read Abbey and Anita were personable, attentive, and delivered superior customer care :). Thank you for mentioning our new texting platform! We are committed to engaging with our guests to ensure a "wonderful...

Burlington, New Jersey
Reviewed 6 days ago NEW

We always enjoy our stay at this hotel. We were very satisfied with them giving us the room of our choice. We look forward to our next stay at the Eden resort hotel. We look forward to getting the room that we request for every stay.

Review collected in partnership with Best Western
 Report
Helpful?
2Thank sandrabK991QJ
Richmond, Virginia
Reviewed 6 days ago NEW

I was the tour director for a group staying at the Eden Resort and Suites. Sadly, we were only there one night, but the property was very nice. They had an excellent restaurant where we had breakfast. The rooms were nicely decorated and very clean. They had sufficient elevators and you weren't involved with long lines when unloading a bus...

 Report
Helpful?
1Thank TravelUSAToday
mclossey, General Manager at Eden Resort & Suites, BW Premier Collection, responded to this review

Dear TravelUSAToday, Your travel opinion matters to us as it is your profession to be on the road many nights a year. We appreciate the travel partnership and honored to have you as our valued guest. We realize you and your guests are traveling away from home and want to assure every attention-to-detail, for your comfort, security, and enjoyment :)....

960 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (663)
Viewed
Room/Suite (183)
Viewed
Business Centre/Function Rooms (6)
Viewed
Dining (22)
Viewed
Pool/Beach Area (75)
Viewed
Bathroom (21)
Viewed
View from Room (7)
Viewed
Hotel & Grounds (129)
Viewed
Family/Play Areas (7)
Viewed
0:25
Videos (1)
Viewed
Other (212)

TripAdvisor Photos: Professional photos exclusively commissioned by TripAdvisor

Viewed
All TripAdvisor Photos (272)
Viewed
Amenities (22)
Viewed
Hershey Suite -Two Bedroom Premier Suite (47)
Viewed
One Bedroom Villa (29)
Viewed
Pool (21)
Viewed
Dining (14)
Viewed
Standard Double Queen Room (18)
Viewed
Standard King Room (18)
Viewed
The Hotel (13)
Viewed
Triple Room with Sofabed (25)
Viewed
Two Bedroom Villa (30)
Viewed
Two Room King Suite (35)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (25)
Viewed
Dining (2)
Viewed
Pool/Beach Area (2)
Viewed
Hotel & Grounds (4)
Viewed
Room/Suite (8)
Viewed
Bathroom (6)
Viewed
Family/Play Areas (1)
Viewed
Business Centre/Function Rooms (1)
Viewed
Other (1)
Check In Check Out
Hotels you might also like...
Travellers also viewed these Lancaster hotels
10.7 km away
Fulton Steamboat Inn
Fulton Steamboat Inn
#2 of 38 in Lancaster
1,813 reviews
8.6 km away
Country Inn & Suites By Carlson, Lancaster (Amish Country)
2.7 km away
Lancaster Arts Hotel
Lancaster Arts Hotel
#3 of 38 in Lancaster
871 reviews
Show Prices
Show Prices
Show Prices
8.6 km away
DoubleTree Resort by Hilton Hotel Lancaster
3.2 km away
Hilton Garden Inn Lancaster
3.6 km away
Lancaster Marriott at Penn Square
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free Parking
  • Restaurant
GreenLeadersBronze level
About the property
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Food & drink at the hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Restaurant
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Kitchenette
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
  • Shuttle Bus Service
Official Description (provided by the hotel)
The Eden Resort & Suites is 300 contemporary appointed guest rooms and suites nestled in the heart of Lancaster County. Centrally located to Amish attractions, outlet shopping and Dutch Wonderland, our Lancaster resort boasts two award-winning restaurants and cocktail lounge. Heated outdoor and indoor pools, fitness center and much more at the Eden Resort! ... more   less 

Additional Information about Eden Resort & Suites, BW Premier Collection

Address: 222 Eden Road, Lancaster, PA 17601-4216 (Formerly BEST WESTERN PREMIER Eden Resort & Suites)
Region: United States > Pennsylvania > Lancaster County > Lancaster
Price Range: $164 - $293 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Eden Resort & Suites, BW Premier Collection 3.5*
Number of rooms: 300
Reservation Options:
TripAdvisor is proud to partner with Best Western and Travelocity so you can book your Eden Resort & Suites, BW Premier Collection reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Best Western Premier Eden Resort And Suites
Best Western Premier Eden Hotel Lancaster
Best Western Lancaster
Best Western Eden Hotel
Lancaster Best Western
Hotel Style:
#1 Family Hotel in Lancaster
#1 Green Hotel in Lancaster
#1 Business Hotel in Lancaster
#2 Romantic Hotel in Lancaster
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Eden Resort & Suites, BW Premier Collection staff and other travellers.
52 questions
Ask a question

See all questions (52)

Questions? Get answers from Eden Resort & Suites, BW Premier Collection staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“If looking for quietness during the day, ask for a room not near the indoor pool.”
  • Pillow stain
  • View from window
 of 5 bubbles Beckywds, 14 Feb 2017 | Read review
“The Villas are awesome, however please note they are located in a separate location than the hotel.”
 of 5 bubbles marcusandmargaret, 13 Feb 2017 | Read review
“Rooms that do not overlook the pool area inside are best unless you have children and want quick and easy pool access.”
 of 5 bubbles TravelUSAToday, 13 Feb 2017 | Read review
“Pet friendly units are detached from the main hotel.”
 of 5 bubbles FrankHutch, 6 Feb 2017 | Read review
“Haven't had a bad room.heard that the units by the pool don't have what expected in kitchen for families preparing meals.”
 of 5 bubbles sabramh, 2 Feb 2017 | Read review
5 of 5