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Eden Resort & Suites, BW Premier Collection

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Eden Resort & Suites, BW Premier Collection
Eden Resort & Suites, BW Premier Collection
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4,428 Reviews from our TripAdvisor Community

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Showing 4,396: English reviews
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Reviewed yesterday NEW

My husband and I live 20 minutes away from the Eden Resort! We have stayed here many times and have never been disappointed. It's a wonderful place for us to rest, unwind, eat and swim. There are many places for us to choose from in Lancaster County but we always go here. We stay in a suite with 2 rooms....

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Helpful?
Thank Pat W
Folcroft, Pennsylvania
Reviewed 2 days ago NEWvia mobile

My husband and I spent the past weekend at Eden Resorts. We've stayed at the hotel multiple times but decided to book the 1 bdrm premier suite this time. Our stay was wonderful. The room is nicely decorated and quiet during the evening. We requested a room on a higher floor to avoid noise from other guests. The staff is...

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Thank Antoinette R
Whiting, New Jersey
Reviewed 3 days ago NEWvia mobile

The room was beautiful. The bed was very comfortable. The breakfast was great. The bathroom was well lighted but there was no light in the shower. Therefore the shower was poorly lighted. The clothes closet has a musty smell. We hung our coats in it but left the door open to air it out. I forgot mouthwash. Asked the front...

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Helpful?
Thank 2joy
mclossey, General Manager at Eden Resort & Suites, BW Premier Collection, responded to this review

Dear Guest 2joy, I would like to thank you for your loyalty to the Best Western Brand and for choosing to stay with us at the Eden Resort and Suites. We are truly disappointed to read we did not exceed your expectations, yet we appreciate your feedback, as it provides us with tremendous opportunity for constant improvement and refocus on...

london ohio
Reviewed 4 days ago NEWvia mobile

From check in to the day we left our stay was perfect. We had not made reservations in advance but Anita and Karl greated us with a smile and worked very hard to accommodate us for a two day stay. We ate at Arthur's for dinner which was there Prime rib buffet and it was delicious. The food was prepared...

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Helpful?
Thank travelbugsOSU
mclossey, General Manager at Eden Resort & Suites, BW Premier Collection, responded to this review

Dear Valued Guest, Happy Spring --and thank you for taking the time to share your first-time experiences with us at the Eden Resort and Suites :). It is our honor and distinct pleasure to deliver an experience that exceeds expectations each and every stay. Thank you for your recognition of Anita and Karl at our Front Desk, two wonderful hospitality...

Bruceton Mills WV
Reviewed 5 days ago NEW

I absolutely love this resort! The staff is very professional and the resort is of the utmost quality! From check in until checkout my experience here is wonderful! Unfortunately the only downfall is the truck traffic on Pennsylvania state Route 30.

Review collected in partnership with Best Western
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Helpful?
Thank 1234567tr
mclossey, General Manager at Eden Resort & Suites, BW Premier Collection, responded to this review

Dear Valued Guest, Four leaf clovers or Leprechauns --who needs them when we are so lucky to have valued guests like you here at the Eden Resort and Suites! Hoping you a had a fun and happy holiday full of good cheer. Thank you for your recognition of our focus on quality, attention-to-detail, and superior customer care :). It is...

Edison, New Jersey
Reviewed 5 days ago NEW

I love it here, have stayed here numerous times... stayed in a regular room and in suites and each time it was perfect. The rooms are clean. The location is also great... not too far from the attraction's but far enough that you are not bothered by the traffic. Highly recommend.

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Thank Dnnklly
New York
Reviewed 6 days ago NEW

Even though this hotel is not as centrally located to the Lancaster attractions such as Kitchen Kettle Village or the Outlets, I often stay at this hotel and highly recommend it especially during the summer months. It's clean, has attentive staff and nice rooms. I have stayed in many of the room types including the Pent house villa. My favorite...

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Helpful?
Thank SandraWilly
mclossey, General Manager at Eden Resort & Suites, BW Premier Collection, responded to this review

Dear Sandra Willy, "Happy St. Patrick's Day"! Thank you for taking the time to share your personal endorsement regarding your recent experiences with us at the Eden Resort and Suites. We appreciate your patronage over the years, and as a regular guest we value your personal insight and most importantly the confidence and trust you place in us --to deliver...

Beautiful Bucks County, PA
Reviewed 1 week ago

We reserved a room that was supposed to be on an adult only floor, with an oversize shower. We did not get that room, and were unpacked before we heard the stampede of children in the hallway. At that point, we decided to make due. We were unable to use the pool due to the mobs of people, young and...

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1Thank 120,491
mclossey, General Manager at Eden Resort & Suites, BW Premier Collection, responded to this review

Dear Valued Guest, We are very disappointed to hear that we did not exceed your expectations, yet we appreciate your feedback, as it provides us with invaluable insight into areas of opportunity for improvement. I am very sorry for any inconvenience that you encountered and as the General Manager of the Eden Resort and Suites, I take responsibility for the...

Reviewed 1 week ago via mobile

My family and I stayed here a couple days this winter while visiting the Lancaster area. Super convenient to get to and than to find the spots you like to visit. As we always hit the traditional tourist areas but also the downtown the hotel was perfect. We were there off season so I'm sure it's even nicer and more...

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Helpful?
Thank emacnpa
Egg Harbor City, New Jersey
Reviewed 1 week ago

We stay every year for my husband's banquet and we always look forward to our stay. The hotel is located in an area easily accessed off the highway and close by to anywhere we want to visit. The staff is always friendly and helpful. The rooms are clean and the hotel is maintained exceptionally.

Review collected in partnership with Best Western
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Helpful?
Thank Luann P
mclossey, General Manager at Eden Resort & Suites, BW Premier Collection, responded to this review

Dear Luann P, Welcome back for your annual visit :), we appreciate your patronage and look forward to seeing you and hosting your Husband's Company annual event once again here at the Eden Resort and Suites. Thank you for taking the time to recognize our convenient location, ultra-clean and comfortable guestrooms, and our superior customer care --all at a tremendous...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free Parking
  • Restaurant
GreenLeadersBronze level
About the property
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Food & drink at the hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Restaurant
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Kitchenette
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
  • Shuttle Bus Service
Official Description (provided by the hotel)
The Eden Resort & Suites is 300 contemporary appointed guest rooms and suites nestled in the heart of Lancaster County. Centrally located to Amish attractions, outlet shopping and Dutch Wonderland, our Lancaster resort boasts two award-winning restaurants and cocktail lounge. Heated outdoor and indoor pools, fitness center and much more at the Eden Resort! ... more   less 

Additional Information about Eden Resort & Suites, BW Premier Collection

Address: 222 Eden Road, Lancaster, PA 17601-4216 (Formerly BEST WESTERN PREMIER Eden Resort & Suites)
Region: United States > Pennsylvania > Lancaster County > Lancaster
Price Range: $171 - $319 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Eden Resort & Suites, BW Premier Collection 3.5*
Number of rooms: 300
Reservation Options:
TripAdvisor is proud to partner with Best Western so you can book your Eden Resort & Suites, BW Premier Collection reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Best Western Premier Eden Resort And Suites
Best Western Premier Eden Hotel Lancaster
Best Western Lancaster
Best Western Eden Hotel
Lancaster Best Western
Hotel Style:
#1 Family Hotel in Lancaster
#1 Green Hotel in Lancaster
#1 Business Hotel in Lancaster
#2 Romantic Hotel in Lancaster
#3 Best Value Hotel in Lancaster
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Questions & Answers

Here's what travellers have asked, with answers from Eden Resort & Suites, BW Premier Collection staff and other travellers.
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Questions? Get answers from Eden Resort & Suites, BW Premier Collection staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Go to the Sunday brunch you won't be disappointed.”
 of 5 bubbles Dnnklly, 17 Mar 2017 | Read review
“Tip: Stay somewhere else. (the Holiday Inn and Suites in York is nice)”
 of 5 bubbles 120491, 13 Mar 2017 | Read review
“IF you are there for a while definitely book one of the condo's or a king executive.”
 of 5 bubbles Extrememover, 6 Mar 2017 | Read review
“Adult only floor is perfect for romantic getaways!”
 of 5 bubbles teach162, 27 Feb 2017 | Read review
“They offer an adults only floor to help ensure a quiet stay.”
 of 5 bubbles LisaJane222, 20 Feb 2017 | Read review
5 of 5