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    Eden Resort and Suites, BW Premier Collection

    5,362 reviews
    #2 of 41 Hotels in Lancaster
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    222 Eden Road, Lancaster, PA 17601-4216
    (717) 537-9326
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    Guests 1 room, 2 adults, 0 childrenGuests 12
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    US$111
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    Traveller (826)
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    Certificate of Excellence

    About

    4.5
    Excellent
    5,362 reviews
    Location
    Cleanliness
    Service
    Value
    Certificate of Excellence
    GreenLeaders Bronze level
    The Eden Resort & Suites is 300 contemporary appointed guest rooms and suites nestled in the heart of Lancaster County. Our hotel’s ideal location off Route 30 makes us the perfect destination when you’re looking to spend some time in Lancaster PA for business or pleasure. The Eden Resort & Suites boasts two award-winning restaurants and cocktail lounge. Heated indoor pool, whirlpool, fitness center and much more. Whatever your hotel needs are, we’ve got you covered.
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    Property amenities
    Restaurant
    Pool
    Room Service
    Free High Speed Internet (WiFi)
    Fitness Centre with Gym / Workout Room
    Bar/Lounge
    Free Parking
    Banquet Room
    Breakfast Available
    Business Centre with Internet Access
    Concierge
    Conference Facilities
    Dry Cleaning
    Heated pool
    Hot Tub
    Indoor pool
    Laundry Service
    Meeting Rooms
    Multilingual Staff
    Non-Smoking Hotel
    Outdoor pool
    Pets Allowed ( Dog / Pet Friendly )
    Public Wifi
    Self-Serve Laundry
    Shuttle Bus Service
    Wheelchair Access
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    Room features
    Accessible rooms
    Air Conditioning
    Family Rooms
    Microwave
    Non-Smoking Rooms
    Refrigerator in room
    Suites
    Good to know
    HOTEL STYLE
    Green
    Centrally Located
    HOTEL CLASS
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    Hotel deals

    Location

    Full view
    38Car recommended
    Grade: 38 out of 100
    24Restaurantswithin 1 km
    0Attractionswithin 1 km
    Contact
    222 Eden Road, Lancaster, PA 17601-4216
    Getting there
    Lancaster Airport6 km
    Harrisburg Intl Airport41 km
    See all nearby hotels
    Nearby restaurants
    Champagne Sunday Brunch
    2 minAmerican
    Arthur's Terrace Restaurant
    2 minAmerican
    Garfield's Restaurant
    2 minAmerican
    Carrabba's Italian Grill
    3 minItalian
    See all nearby restaurants
    5,362Reviews
    1,208Photos
    79Q+A
    100Room tips

    ReviewsSee all 79 questions

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    Traveller rating
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    Popular mentions
    Full Service Hotel
    Nice hotel. Clean, comfortable with lots of room choices, full service restaurants and lovely indoor pool. Convenient to Spooky Nook sports center. Was in the area to watch a field hockey tournament and really liked the hotel. I had a double queen that opened onto the indoor…
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    Date of stay: February 2019
    Hotel's Favourite
    Great Hotel Property
    A wonderful place to stay - very clean and excellent staff. Rooms are new feeling and exceptionally clean. Hotel is well located and handy to most places. We stayed on the 3rd floor, which was "Adult Only" - how nice!!
    Read more
    Review collected in partnership with Best Western
    Date of stay: November 2018
    Eden Resort is an awesome place to stay
    I love this resort!! Clean, beautifully decorated, the champagne brunch is exceptional!!! I will definitely be back!! I keeps inviting others and none of my friends have been disappointed. Looks like it does online.
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    Review collected in partnership with Best Western
    Date of stay: February 2019
    horrible experience
    ATTENTION - BE VERY AWARE !! we recently stayed over Valentine weekend. We booked a suite with a fireplace. Nobody informed us that there was a construction site directly next to our villa . We did not think much of it at night until we were WOKEN UP TO CONSTRUCTION WORKERS AND…
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    Date of stay: February 2019
    Response from GregG2558, General Manager at Eden Resort and Suites, BW Premier Collection
    Responded yesterday
    Dear Eden Resort Valentine Guest, Please accept my apology for the lack of consideration the hotel displayed during your getaway. Every guest deserves a peaceful nights rest and the ability to sleep in on their visit. I apologize the hotel's procedures designed to ensure this did not happen was not followed which led to your dissatisfaction. As you described, the hotel is constructing a new villa near the outdoor pool area. This luxury villa is expected to be completed by May 1. The construction area impacts only a small portion of the hotel and the noise from this construction impacts 20 rooms which have been designated “last sell” rooms only after our reservation staff makes the guest aware of the construction. Construction does not occur on weekends (Saturday or Sunday) and is not supposed to begin before 8 am during the week. If workers were preparing for their day in advance of this time it was without the hotel's permission and I will take action to prevent this from reoccurring. Regarding your interaction with Taron I apologize he was not more understanding of your situation. The hotel is proud of its guest service agents and we are pleased to say they typically do a very good job caring for our guests. It’s obvious the construction of this single villa is an unusual situation that requires coordination between hotel staff, outside vendors and their employees. I will reiterate the importance of adhering to the approved and agreed upon guidelines so future guests do not have the same result you encountered. I would truly appreciate the opportunity to talk with you directly and make the situation right. Please feel free to contact me at your convenience and remember that the hotel has a manager on duty 24 hours a day with the power to step in and resolve any guest concern. Thank you again for your time. I hope we are able to show you the true meaning of Eden hospitality in the near future. Sincerely, Greg Greenawalt General Manager GGreenawalt@Edenresort.com
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    Another great stay at Best Western Eden
    Always an enjoyable stay at the Eden. We always feel like we are at a resort when we stay here. Hotel is meticulously maintained and very comfortable. Has every amenity we need and is close to all the attractions and restaurants in Lancaster and other nearby tourist sreas .
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    Review collected in partnership with Best Western
    Date of stay: February 2019
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    Album Categories
    All photosTravellerRoom & SuitePool & BeachDining Business Centre & Event RoomsFamily and Play Areas
    Professional photo exclusively commissioned by TripAdvisorEden Resort and Suites, BW Premier Collection
    The Triple Room with Sofabed at the Eden Resort and Suites, BW Premier Collection
    Professional photo exclusively commissioned by TripAdvisorEden Resort and Suites, BW Premier Collection
    The Hershey Suite -Two Bedroom Premier Suite at the Eden Resort and Suites, BW Premier...
    Professional photo exclusively commissioned by TripAdvisorEden Resort and Suites, BW Premier Collection
    The Two Bedroom Villa at the Eden Resort and Suites, BW Premier Collection
    Professional photo exclusively commissioned by TripAdvisorEden Resort and Suites, BW Premier Collection
    The Standard King Room at the Eden Resort and Suites, BW Premier Collection
    Two queen beds
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    123456…97
    I have reserved a Fireplace Villa - 2 Bedrooms for May 2019. Are the bunk beds in the bedrooms large enough to sleep two adults (about 5'8" in height)?
    They should be plenty long enough. But if you’re still hesitant, you could call the hotel.
    1 vote
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    We stayed at Eden and had breakfast at Arthur's Terrace restaurant. The buffet was amazing! My kids still talk about the donuts!
    Breakfast was good, but we did not have much luck with Garfield’s for dinner.
    0 votes
    What is the cancellation policy
    Actually at this hotel I believe it’s 48 hours notice to cancel. I made the mistake once Canceling before 24 hours and realized I would’ve been charged, so instead of canceling I delayed the reservation. So be sure to cancel within 48 hours just in case.
    0 votes
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    When does outdoor pool close for the season? Are kids allowed in indoor swimming pools?
    The outdoor pool is now closed for the season and kids are allowed in the indoor pool but not in the jacuzzi that is an adult amenity
    0 votes
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    Is breakfast offered or is it extra ?? On trip advisor it says they offer a breakfast but cant find anything on there website .... Thanks in Advance !!!
    Hi It is extra
    1 vote
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    PreviousNext
    123456…16
    "King Suites from 29 through 45 have a view of the outdoor pool."
    "Corner suites are large and sunny..."
    "Rooms facing pool are very nice."
    "I would avoid rooms near the pool, very noisy, lots of young children early in the morning."
    "Adult floor is nice but can be noisy as by highway"
    PreviousNext
    123456…20
    PRICE RANGE
    US$109 - US$215 (Based on Average Rates for a Standard Room)
    ALSO KNOWN AS
    best western premier eden hotel lancasterbest western premier eden resort and suitesbest western lancasterbest western eden hotellancaster best western
    FORMERLY KNOWN AS
    Eden Resort and Suites, Best Western Premier Collection
    LOCATION
    United StatesPennsylvaniaLancaster
    NUMBER OF ROOMS
    300
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