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Eden Resort and Suites, BW Premier Collection

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Room & Suite (455)
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Overview
  • Excellent77%
  • Very good16%
  • Average4%
  • Poor2%
  • Terrible1%
Travellers talk about
“indoor pool”(516 reviews)
“putting green”(71 reviews)
“arthur's terrace”(71 reviews)
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
3 Star Hotel
All hotel details
Offers from Eden Resort and Suites, BW Premier Collection
Special Rate: Spring Specials
Hotel deals
Offers from Eden Resort and Suites, BW Premier Collection
Special Rate: Spring Specials
Hotel deals
Rooms
May 6May 7
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (5,095)
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5,061 results
Traveller rating
3,871
820
219
106
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3,871
820
219
106
45
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All reviewsindoor poolputting greenarthur's terracefree ice creamping pongfull kitchenshuffle boardbasketball courtpool sidequeen suitebreakfast buffetdutch wonderlandlancaster areahershey parkfamily vacationplay areagreat for families
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1 - 5 of 5,061 reviews
Reviewed 5 days ago

Hi there! We booked on Hotels.com and they never send our reservation to the hotel, so Opal took charge of figuring it out and go us into our room fast as she could and was so kind and great to work with. Will stay here...More

Thank Chelsey P
Response from Greg G, General Manager at Eden Resort and Suites, BW Premier CollectionResponded 3 days ago

Thank you for your kind 5-Star review of the Eden Resort and Suites . We apologize for the inconvenience you may have experienced with your reservations but were delighted to hear that Opal took charge and quickly fixed the situation for you. Our staff takes...More

Hotel's Favourite
Reviewed 15 February 2018 via mobile

Exceptional customer service, many things to do, great restaurants, amazing pool, spacious rooms, a lot of closet space, rooms are well lit. Disney resort nope! Eden resort... the experience was so great i had to apply for the platinum club membership. I will definitely be...More

1  Thank De-lisa E
Response from Greg G, General Manager at Eden Resort and Suites, BW Premier CollectionResponded 8 March 2018

I would like to personally thank you for sharing your experience here at the Eden Resort & suites.. Your kind description as to what one can expect when visiting the Eden Resort is highly appreciated, as were your positive notes about the service staff ,...More

Reviewed 1 week ago via mobile

Spent 3 nights recently at this very nice family resort. We found the premises and rooms clean. The beds in our double queen room were very comfortable. The room was very clean upon arrival. Overall the resort was very nice. Very family oriented. There are...More

Thank Gregg M
Response from Greg G, General Manager at Eden Resort and Suites, BW Premier CollectionResponded 5 days ago

I would like to take a moment to personally thank you for sharing your experience. Your kind description as to what one can expect when visiting the Eden Resort and Suites is highly appreciated, as were your positive notes about the service staff. I am...More

Reviewed 1 week ago

The hotel is really well maintained, even though its a little old. I wanted to point out an employee, Anita Midgley. I spoke with her one morning (stayed for a week) and I watched how personable and helpful she was to every guest. She gave...More

Thank FrankThomas115
Response from Greg G, General Manager at Eden Resort and Suites, BW Premier CollectionResponded 5 days ago

We thank you for taking the time to share your 5 star guest experience at the Eden Resort and Suites.. It will be our pleasure to welcome you back on your next visit to Lancaster. With gratitude, The Eden Resort and Suites Team

Reviewed 1 week ago

We stayed in a 1 bedroom suite... the smallest suite they have, but BIG (500sqft) enough for the 4 of us stayed VERY comfortably. Service was very good. Everything was in working condition. Rooms are clean and well maintained. Indoor Pool, Sauna, gym area is...More

Thank Karen L
Response from Greg G, General Manager at Eden Resort and Suites, BW Premier CollectionResponded 5 days ago

What a wonderful stay you had at the Eden Resort and Suites. We are pleased to know that your stay was enjoyable and look forward to many more opportunities to host you and your family

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About
Awards & Recognition
GreenLeaders Bronze level
Certificate of Excellence
Amenities
Top amenities
Restaurant
Pool
Room Service
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Bar/Lounge
Free Parking
Hotel Amenities
Business Centre with Internet Access
Room Service
Shuttle Bus Service
Free Parking
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Restaurant
Pool
Hot Tub
Fitness Centre with Gym / Workout Room
Bar/Lounge
Heated pool
Indoor pool
Outdoor pool
Details
Price range
US$115 - US$242 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Family Hotel in Lancaster
#1 Green Hotel in Lancaster
#1 Business Hotel in Lancaster
#2 Romantic Hotel in Lancaster
Room types
Suites, Kitchenette, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$115 - US$242 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Family Hotel in Lancaster
#1 Green Hotel in Lancaster
#1 Business Hotel in Lancaster
#2 Romantic Hotel in Lancaster
Room types
Suites, Kitchenette, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (721)
Room & Suite (455)
Pool & Beach (127)
Dining (47)
Family and Play Areas (22)
Amenities (22)
Business Centre & Event Rooms (16)
Questions & Answers
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bassjwp
4 April 2018|
AnswerShow all 4 answers
Response from Carol7236 | Reviewed this property |
The fireplace is GAS
2
Votes
192diane
27 March 2018|
AnswerShow all 6 answers
Response from tttraveler2 | Reviewed this property |
Yes
1
Vote
bassjwp
3 March 2018|
AnswerShow all 4 answers
Response from Encoreboy | Reviewed this property |
Deep end aprox 6 foot Shallow about 2.5 to 3 foot
1
Vote
Room Tips
"Ask the front desk"
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"Ask about room selection, some pool side access, some have exhibit hall view, some look onto parking."
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"A villa with bunk beds in a private room is perfect for the little ones to sleep in!"
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"Around the villas outside the main building are under construction & cost more!!"
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