Eden Resort and Suites, BW Premier Collection
5 people are viewing this hotel
Lock in the lowest price from these sites
Hotels.comUS$130
Booking.comUS$130
PricelineUS$130
TravelocityUS$130
travelup.comUS$139
TripadvisorUS$130
View all 18 deals
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Full view
View all photos (1,424)1,424
Room & Suite (583)
Videos (1)
What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
About
#7 of 46 hotels in Lancaster
Location
Cleanliness
Service
Value
Travellers' Choice
GreenLeaders Bronze level
At the Eden Resort & Suites, we offer everything you need, all in one luxurious spot, and our staff is here to make your stay an exceptional one. We offer many room types, including suites and villas to provide families or individuals extra space and comfort. If you’re hoping to have a more quiet getaway, our rooms on our adults-only floor are the perfect choice. Although we are ideally located near many local attractions, you won’t even have to leave the hotel to enjoy your stay because we have on-site dining, a lounge, a heated indoor pool, a fitness center, a sauna, and a heated outdoor and outdoor recreation complex.
Read more
Suggest edits to improve what we show.Improve this listing
Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Table tennis
Kids stay free
Children's playground
Electric vehicle charging station
Parking
Wifi
Hot bath
Pool / beach towels
Indoor pool
Outdoor pool
Heated pool
Shallow end in pool
Sauna
Restaurant
Breakfast available
Complimentary Instant Coffee
Complimentary tea
Kids' meals
Vending machine
Children's television networks
Kids pool
Kids' outdoor play equipment
Highchairs available
Pets Allowed ( Dog / Pet Friendly )
Free shuttle or taxi services
Shuttle bus service
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
BBQ facilities
Baggage storage
Concierge
Convenience store
Non-smoking hotel
Outdoor fireplace
Outdoor furniture
Picnic area
Sun loungers / beach chairs
Sun umbrellas
ATM on site
24-hour front desk
Dry cleaning
Laundry service
Self-serve laundry
Show more
Room features
Air conditioning
Additional bathroom
Housekeeping
Interconnected rooms available
Coffee / tea maker
Microwave
Cable / satellite TV
Complimentary toiletries
Private balcony
Room service
Safe
Bottled water
Iron
Wake-up service / alarm clock
Refrigerator
Flatscreen TV
On-demand films
Hair dryer
Show more
Room types
Bridal suite
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Business
Family
Languages Spoken
English
Hotel links
Location
36Car recommended
Grade: 36 out of 100
18Restaurantswithin 1 km
0Attractionswithin 1 km
Contact
222 Eden Road, Lancaster, PA 17601-4216
Getting there
Rental CarsSee all Lancaster car hire
6036Reviews104Q+A100Room tips
Reviews
Traveller rating
- 4,531
- 962
- 279
- 162
- 102
Time of year
Traveller type
Language
More
Selected filters
- Filter
- English
Popular mentions
Sort by:
Most Recent
Kristen R wrote a review Jan. 23
The front desk staff, especially Taron Stone, were beyond friendly and accommodating. They offered upgrade options and graciously dealt with our credit card issues. Super friendly staff and beautifully clean resort. Highly recommend!
Read more
Date of stay: January 2023
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Hotel's Favourite
We enjoyed our first stay since the COVID situation, Have been to this hotel many times. Pros: Villa Room was clean and looked recently updated (we are regulars) Still Pet Friendly Bunk Bed Villa room ideal for families of 4-5. Great Pool, and time slots well managed (people just need to be more understanding) I saw the pool water tested several times, well managed Free Ice Pops for Kids always a nice touch Dinner at Arthurs was good, with good service. For Pet rooms especially, I actually like the "optional" house keeping. Cons (I realize these are due to COVID and lack of employees so hopefully will improve next time) No waitress services around Pool, long wait at times at food/drink truck No Garfields No more prime rib Buffet at Arthurs Inconsistent quality of breakfast buffet (one day eggs runny, one day they were ok) Pool music should be more upbeat, more resort like. Many songs were slow like love songs. actually some depressing. Even Island music would have been better As I say most of these Cons I am sure will improve as the workforce gets back to normal so I was very happy with my stay and will definitely return.…
Read more
Date of stay: July 2021
Rooms
Location
Service
Room Tip: Villas are great for Families especially those with pets
See more room tips
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
3 Helpful votes
Helpful
Response from Eden Resort Team, General Manager at Eden Resort and Suites, BW Premier Collection
Responded Aug. 8, 2021
Nick, thank you for your review. We appreciate all of your comments and feedback. When we are able to, we have poolside servers; otherwise, Splashers is just steps from the entrance to the Outdoor Pool. We're glad to hear that you will definitely return--we look forward to it. -Eden Resort Team
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I recently had the pleasure of booking a stay for my parents as a gift at this hotel for their 50th anniversary, and I have to say, it exceeded all of our expectations. From the moment they arrived, the staff went above and beyond to ensure they had a comfortable and enjoyable stay. They were greeted warmly and the check-in process was quick and seamless. The room was spacious and beautifully decorated, with all the amenities they could need. The bed was comfortable and they had a great night's sleep. The location of the hotel was perfect, close to all the local attractions and restaurants. The highlight of the stay, however, was the exceptional customer service they received. The staff went out of their way to ensure that my parents felt special and celebrated on their anniversary. They even helped us surprise them with a bottle of champagne! Overall, my parents had an amazing experience at this hotel and I would highly recommend it to anyone looking for a comfortable, luxurious, and welcoming stay. The staff are truly what made this hotel stand out and we will definitely be returning in the future. Many thanks especially to Dee and Keisha.…
Read more
Date of stay: January 2023
Location
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Wonderful service in everything! The pool was magnificent and fun, safe and towels were always available. At our stay, last year, we even got upgraded to a suite without paying full price! I recommend this hotel very much and you’ll never be bored! Fun for kids and adults, And the food is amazing! The breakfast is the best, in my opinion, though.
Read more
Date of stay: February 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Explore651026 wrote a review Dec. 2022
We attended Arthur's for Christmas Day Dinner. It was fabulous! The people that serve you are so polite always.We had Courtney as our waitress and she is so friendly and kind and a great waitress.Love her! Also met Teresa and Donavon at the meats table.She shared her way of making lamb and till she finished I decided to recommend her as a Chef for you with Donavon as her assistant. Give it some thought. Thank You and Merry Christmas 2022
Read more
Date of stay: December 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
We had an amazing stay! When checking in we were warmly greeted, and asked how our trip had gone. Obviously the lady had noted that we were from Ohio and not from somewhere nearby! That felt so special. Our room was Five Star!!. When taking our luggage to our room we were met by a housekeeping lady, and were greeted by a sweet smile. It felt like we were treated like family! The lady later was quick to unlock our door for me, as I had both hands full of luggage, and after I had unlocked our door it had shut before could make my way into my room. We were very satisfied. We were even given a room that had a door which opened out to the indoor swimming pool!
Read more
Date of stay: December 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Eden Resort Team, General Manager at Eden Resort and Suites, BW Premier Collection
Responded Dec. 20, 2022
Marland, thank you for your review. We’re glad to hear that you had an amazing stay with us. We sincerely appreciate your recognition of our staff and your comments about all that you enjoyed. We hope to be able to welcome you here again soon. -Eden Resort Team
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The staff was friendly, our rooms were clean and spacious (we had 2 villas and a one King Bedroom) and the complimentary chocolates were absolutely delicious!! Our main villa had everything that we needed. It had a full kitchen, a 'free' washer and dryer, 3 bathrooms, a fireplace and plenty of space!
Read more
Date of stay: November 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Eden Resort Team, General Manager at Eden Resort and Suites, BW Premier Collection
Responded Dec. 15, 2022
Wanda, thank you for your review. We're glad to hear that you found us to be a great facility and that your villa had everything you needed. We hope that you are able to come back soon. -Eden Resort Team
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We visited Eden Resort on a family trip to go see a play at Sight and Sound, it wasn't too far from Sight and Sound and was close to many restaurants and even a mall. When we first walked into the hotel we were instantly amazed at how beautiful it was inside and how nicely decorated it was. The staff was very friendly upon arriving and throughout the stay they were nice as well. The room was very clean, the beds were comfortable, and the view was gorgeous. One of the best parts of our stay was the complimentary breakfast that was apart of our room package. Our waiter was so incredibly sweet and was so caring about my allergy. The pancakes had eggs in them so he was able to have the kitchen make me special pancakes without eggs so I was able to eat them. The pool was nice and clean, along with the hot tub which was a perfect temperature and relaxing. If your looking for a great place to stay in Lancaster, I highly recommend booking here. …
Read more
Date of stay: December 2022
Value
Location
Service
Room Tip: Breakfast Buffet is worth it!
See more room tips
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Eden Resort Team, General Manager at Eden Resort and Suites, BW Premier Collection
Responded Dec. 15, 2022
Daisy, thank you for your review and for highly recomming us. We're glad to hear that you had a luxurious stay here, and we appreciate your comments about all that you enjoyed. We hope that you can visit us again soon. -Eden Resort Team
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
From the time we checked in, the staff was very attentive to our every need. The front desk personnel were very friendly and helpful. Housekeeping sent a message everyday to see if we need service. We got a message each day asking how our day was going. The room was dated but very well maintained being careful not to change the architectural design. Be prepared for a little noise during the day because the resort is very kids friendly. However, quiet hours are from 10pm to 8 am. We would definitely stay here again.
Read more
Date of stay: December 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Eden Resort Team, General Manager at Eden Resort and Suites, BW Premier Collection
Responded Dec. 15, 2022
Samuel, thank you for your review. We're glad that you had a great stay and that you would definitely stay here again - we hope that you can do so soon. -Eden Resort Team
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We’ve stayed here quite a few times over the years and always were given our room that we reserved but not this year. We booked this room over a month in advance for a one night stay that was to be in the Regency Terrace adults only floor for one night that included breakfast. When we arrived to check in the lady at the front desk asked if I minded being upgraded and I unknowingly said of course. She upgraded us to a king suite which was at the other end of the hotel from where we were supposed to be in the Regency Terrace. I told the lady that we would prefer to have the room that we reserved and she said let me go see what I can do. She went back through a door and soon after the manager came out and informed us that the room that we reserved was not available now and we would definitely like our replacement room because there were not many patrons in the hotel that evening and it would be nice and quiet in the suite. Not sure why my room wasn’t available if there weren’t many patrons in the hotel that evening. To me the suite was definitely not an upgrade. Definitely not what we were looking forward to and we will recheck our options for our next visit. The Eden Resort is not like it used to be.…
Read more
Date of stay: December 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Eden Resort Team, General Manager at Eden Resort and Suites, BW Premier Collection
Responded Dec. 15, 2022
Rick, thank you for your review. We are sorry to learn that you were not happy with your upgrade to a two-room suite, and we apologize that your original room was unavailable. We hope that you will give us another chance to provide a 5-star stay. -Matthew Rutigliano, General Manager
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
PRICE RANGE
US$122 - US$189 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
best western premier eden hotel lancaster, best western premier eden resort and suites, best western lancaster, best western eden hotel, lancaster best western
FORMERLY KNOWN AS
Eden Resort and Suites, Best Western Premier Collection
LOCATION
United StatesPennsylvaniaLancaster CountyLancaster
NUMBER OF ROOMS
300
Is This Your Tripadvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your ListingEden Resort and Suites, BW Premier Collection - UPDATED 2023 Prices, Reviews & Photos (Lancaster, PA) - Hotel - Tripadvisor
Frequently Asked Questions about Eden Resort and Suites, BW Premier Collection
Which popular attractions are close to Eden Resort and Suites, BW Premier Collection?
Nearby attractions include Shoppes at Belmont (1.0 km).
What are some of the property amenities at Eden Resort and Suites, BW Premier Collection?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
Which room amenities are available at Eden Resort and Suites, BW Premier Collection?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Eden Resort and Suites, BW Premier Collection?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Eden Resort and Suites, BW Premier Collection?
Yes, free parking is available to guests.
What are some restaurants close to Eden Resort and Suites, BW Premier Collection?
Conveniently located restaurants include Eden Sunday Brunch, Arthur's Terrace Restaurant, and Garfield's Restaurant.
Are there opportunities to exercise at Eden Resort and Suites, BW Premier Collection?
Yes, guests have access to an indoor pool, a fitness centre, and a sauna during their stay.
Does Eden Resort and Suites, BW Premier Collection have an airport shuttle?
Yes, Eden Resort and Suites, BW Premier Collection offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Eden Resort and Suites, BW Premier Collection?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Eden Resort and Suites, BW Premier Collection?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Eden Resort and Suites, BW Premier Collection offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.