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Lancaster Marriott at Penn Square

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About
Location
Cleanliness
Service
Value
GreenLeaders GreenPartner
In the heart of historic downtown Lancaster, the integrated Lancaster Marriott at Penn Square and Lancaster County Convention Center offers approachable grandeur and all the amenities discerning visitors expect. An exquisite combination of old and new architectural elements includes a 19th-Century Beaux Arts façade and breathtaking lobby with a city-block view down a magnificent interior street. All 299 luxurious guestrooms offer fantastic views, 37-inch LCD flat screen TVs, granite countertops, and deluxe pillow-top bedding.
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Property amenities
Pool
Restaurant
Business Centre with Internet Access
Fitness Centre with Gym / Workout Room
Paid Wifi
Paid Internet
Room Service
Wheelchair Access
Bar/Lounge
Spa
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Non-Smoking Hotel
Heated pool
Indoor pool
Free High Speed Internet (WiFi)
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Room features
Suites
Non-Smoking Rooms
Family Rooms
Air Conditioning
Good to know
HOTEL STYLE
Great View
Safe
HOTEL CLASS
Hotel links
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Hotel deals
Location
Full view
100Great for walkers
Grade: 100 out of 100
175Restaurantswithin 0.5 km
57Attractionswithin 0.5 km
Reviews (1,034)
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1,007 results
Traveller rating
420
398
123
41
25
Traveller type
Time of year
LanguageEnglish
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420
398
123
41
25
Show reviews that mention
All reviews convention center self park the concierge lounge department store central market parking garage front desk corner room heart of downtown per day farmers market within walking distance beautiful hotel hotel restaurant dance competition hot tub mini fridge
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1 - 5 of 1,007 reviews
Reviewed 2 days ago

I've been fortunate enough to spend a few nights each holiday season when my employer, Merge Investigations, holds our annual manager's meeting at the venue. There has never been a problem, and we're always treated well. The location is interesting, with a lot of history,...More

Review collected in partnership with this hotel
Date of stay: December 2018
Thank Guide58381991589
Reviewed 2 days ago

The rooms were clean and well stocked. The bed was very comfortable, but the pillows were a bit much with how thick they were. The only thing that bothered me is that my second morning there housekeeping came knocking on my door at 9 am....More

Review collected in partnership with this hotel
Date of stay: December 2018
Thank Wanderer10523321105
Response from JoshN1259, Director of Sales at Lancaster Marriott at Penn SquareResponded yesterday

Thank you for the great rating! We are always working very hard to provide high-quality experiences for all of our guests. We appreciate that you enjoyed our comfortable beds, but we are disappointed to hear that we could have done more for you. We will...More

Reviewed 3 days ago

Absolutely love this hotel! It was my second time my husband I stayed here. We were traveling with another couple who stayed here as well based on our recommendation! Everything was great except, this visit, we were unable to get any sleep the second/last night...More

Review collected in partnership with this hotel
Date of stay: December 2018
Thank Traveler13476798567
Response from JoshN1259, Director of Sales at Lancaster Marriott at Penn SquareResponded yesterday

Der Guest, Thank you for the fantastic rating! We're happy you've enjoyed your overall stays at our hotel! However, it's unfortunate you had such challenges with our sound insulation. We're disappointed we couldn't accommodate your needs and fix the problem. We'll address your concern with...More

Reviewed 1 week ago

Perfect location for shop hopping around Lancaster. Also, it is right across from the Central Market that has all kinds of wonderful foods. Check days open before planning to go to the market. Hotel is expanding and we can't wait to see the upgrades to...More

Review collected in partnership with this hotel
Date of stay: December 2018
Thank Explorer20111964289
Response from JoshN1259, Director of Sales at Lancaster Marriott at Penn SquareResponded 6 days ago

Thanks for the great review! We're happy you enjoyed your experience with us! The happiness and satisfaction of our guests is important to us and we endeavor to offer quality comfort and service for our guests. It's fantastic you appreciated our prime location so much....More

Reviewed 1 week ago

My stay was exceptional as usual. The only thing missing was a comfortable chair and ottoman. I was told that was due to renovations but they were not apparent in my section of the hotel .Additionally, my awards number was not placed initially on my...More

Review collected in partnership with this hotel
Date of stay: December 2018
Thank RWGM0607
Response from JoshN1259, Director of Sales at Lancaster Marriott at Penn SquareResponded 1 week ago

Thanks for the outstanding rating! We're delighted your time with us was so amazing! We strive for excellence. We look forward to hosting you again soon so we can share another fantastic experience with you. Have a splendid day!

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Questions & Answers
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WilliamC5989
May 8, 2018|
AnswerShow all 2 answers
Response from wsobey | Reviewed this property |
Park in garage in back - have to pay. Or pay a lot more to valet
0
Votes
wandabyrd50
October 19, 2016|
AnswerShow all 3 answers
Response from maestra66 | Reviewed this property |
No. It's not pet friendly.
0
Votes
TriziaC
September 1, 2015|
AnswerShow all 9 answers
Response from Randall K | Reviewed this property |
No they do not. However, they do have a first class Spa - "Mandarin Rose".
0
Votes
Room Tips
"Needs a comfy chair!"
Traveler13476798567
3 days ago
Read review
"The soft pillows are bundled into extremely tight little blocks. They need to be opened and loosened to be..."
Explorer20111964289
1 week ago
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"Please provide your usual lounge chair and ottoman please."
RWGM0607
1 week ago
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"High floors give a wonderful view of city and county."
dmanspach28
1 week ago
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PRICE RANGE
US$156 - US$352 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
lancaster marriott at penn square hotel lancaster
LOCATION
United StatesPennsylvaniaLancaster
NUMBER OF ROOMS
300
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