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Hilton Garden Inn Lancaster

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Hilton Garden Inn Lancaster
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626 Reviews from our TripAdvisor Community

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Showing 617: English reviews
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New Jersey
Reviewed 3 days ago NEW

Very nice hotel. Friendly staff. Great free cookies in the afternoon. I only wish they offered some type of a continental or discounted breakfast for Hilton Honors members. The onsite restaurant is a bit pricey for dinner and breakfast. That being said, the hotel is located right next to a shopping plaza with a Chilis, Subway, Rita and Isaacs Sandwich...

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Helpful?
Thank Elaine K
HOTEL’S FAVOURITE REVIEW
Reviewed 20 February 2017

For the past four years we have travelled to Lancaster PA to compete in the local archery classic put on by Lancaster Archery Supply. We recently stayed at this location as the event was held at the Spooky Nook Sports Complex. This hotel made us feel right at home. They even collected and held packages for me until I arrived....

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Helpful?
Thank 608trinar
About Hotel's Favourite Review
GuestServicesLNSLH, Guest Relations Manager at Hilton Garden Inn Lancaster, responded to this review

We are so pleased to hear that you enjoyed your stay with us and that we exceeded your expectations! It is great to hear from our guests and we value your feedback greatly! We hope that the archery competition went well for you and your group and we genuinely look forward to having you stay with us in the future!

New Jersey
Reviewed 3 days ago NEW

This is a nice chain hotel option near Millersville University. You can walk to Chilis, Ritas and Subway (plus a few other food options) or eat in the lobby. They have a very nice pool. No option to rent movies though.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank Elaine K
New Jersey
Reviewed 3 days ago NEW

I walked in the lobby with an older lady, and I let her address the single front desk clerk working there first. Once she came back from the office to answer the lady's concern she started to work on her computer, never addressing me. 2 minutes and 14 seconds later, another clerk came out of the office and asked me...

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Helpful?
Thank ydrone
Hilton Garden I... L, Front Office Manager at Hilton Garden Inn Lancaster, responded to this review

Thank you for the feedback about your recent stay. We are very sorry your experience did not offer you the quality of service you deserve. We strive to give exceptional service every day, for every guest; I am very sorry to hear that we did not meet your expectations. If you could please contact me to discuss your experience further...

Philadelphia, United States
Reviewed 3 days ago NEW

Small personable place to stay when conducting business in the area. The staff is very friendly and willing to accommodate any requests made. The food was enjoyable and the restaurant is clean and cozy.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank E8160JUbrendat
maywood, United States
Reviewed 6 days ago NEW

We were in town to visit the largest car wash in the country and were staying overnight at the Hilton Garden Inn. Very convenient location from the car wash which was nice. The check in was fast and easy. After checking in the room we went to the bar to relax and catch up on March Madness. Great bar service...

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank 409velimirv
GuestServicesLNSLH, Guest Relations Manager at Hilton Garden Inn Lancaster, responded to this review

We're so pleased to hear that you enjoyed your stay with us! What a fun reason to visit Lancaster - we hope the trip to the car wash was even better than you expected! We're glad you had a chance to kick back and enjoy some basketball in our bar. We look forward to having the opportunity to serve you...

Yonkers, New York
Reviewed 1 week ago NEW

Hotel is very clean. Dining room has great breakfast. Was convenient to explore the area. Has an indoor pool and small gym. Parking is ample, lots of room. Have some rooms with a bed you can adjust firmness level. I would skip that option the next time I visit

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank Kathy E
GuestServicesLNSLH, Guest Relations Manager at Hilton Garden Inn Lancaster, responded to this review

Thank you for taking the time to submit your feedback from your stay with us! We value hearing from our guests and are always pleased to hear that you enjoyed your stay. We're happy to hear you enjoyed your breakfast with us and hope you had an opportunity to use the pool! We look forward to having you stay with...

Levittown, United States
Reviewed 1 week ago

very nice place to visit, bring lots of $$ or credit cards for all the shopping! All the outlets are fantastic shopping, it was hard to get my wife to leave the stores so husbands be aware of such actions when you come here with your wife!

Review collected in partnership with Hilton Garden Inn
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Thank R822XWrogerg
Portchester
Reviewed 1 week ago

You wont be sorry. I visit Lancaster at least 6 times a year and stay in quite a few hotels. This hotel was very clean, staff was friendly and the price was resonable. It's located central of many things which was nice, not in the middle of nowhere. The restaurant was very cozy, a beautiful fireplace located within. Although I...

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank LauriePortchester
GuestServicesLNSLH, Guest Relations Manager at Hilton Garden Inn Lancaster, responded to this review

Thank you for your review! We're pleased to hear that our property fit all of your needs during your stay in Lancaster! We look forward to the opportunity to have you stay again in the future; make sure to leave time for dinner in our restaurant!

Carlisle
Reviewed 1 week ago

Nice accommodations and friendly staff. The usual Hilton ammenities. Love this location because you are close to everything. The mall, restaurants, Lanco.... will be back. Only wish they had a bar. Lol.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank Sara69801
GuestServicesLNSLH, Guest Relations Manager at Hilton Garden Inn Lancaster, responded to this review

We're so pleased to hear that you enjoyed your stay with us! We value our guests feedback and we're thankful that you were able to take the time to review your stay. If you choose to stay with us again in the future, we do in fact have a bar located in our restaurant; our front desk staff would be...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Free Parking
  • Business Centre with Internet Access
  • Room Service
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Conference Facilities
  • Banquet Room
  • Self-Serve Laundry

Additional Information about Hilton Garden Inn Lancaster

Address: 101 Granite Run Dr, Lancaster, PA 17601-6803
Region: United States > Pennsylvania > Lancaster County > Lancaster
Price Range: $178 - $298 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn Lancaster 3*
Number of rooms: 156
Reservation Options:
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Also Known As:
Hilton Garden Inn Lancaster Hotel Lancaster
Lancaster Hilton Garden Inn
Hilton Lancaster
Hotel Style:
#5 Business Hotel in Lancaster
#9 Romantic Hotel in Lancaster
#12 Family Hotel in Lancaster
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Garden Inn Lancaster staff and other travellers.
6 questions
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East Hampton, New York
over a year ago
Gloversville, New York, USA
5 months ago
Jackson, New Jersey
7 months ago
Brooksville, Florida
9 months ago
East Hampton, New York
over a year ago

See all questions (6)

Questions? Get answers from Hilton Garden Inn Lancaster staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Pick a room on 2nd floor - would have been quieter”
 of 5 bubbles 473elainek, 27 Mar 2017 | Read review
“corner rooms are spacious”
 of 5 bubbles bethsP6373CV, 5 Nov 2016 | Read review
“Quiet room on the second floor.”
 of 5 bubbles EscapePhilly, 28 Aug 2016 | Read review
“Don't stay here”
 of 5 bubbles fallslove, 24 Apr 2016 | Read review
“Get a deluxe room on the second floor; they have high vaulted ceilings which really make it feel more spacious.”
 of 5 bubbles zooch76, 17 Mar 2016 | Read review
5 of 5