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Hilton Garden Inn Lancaster

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Hilton Garden Inn Lancaster
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640 Reviews from our TripAdvisor Community

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Showing 631: English reviews
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Saint Leonard, United States
Reviewed yesterday NEW

Except for a very limited lunch/dinner selection everything was very good. I would have liked to have seen more choices available on the menu. The staff was very nice and professional, always had a smile

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Thank patriciagI7426PH
Charlotte, North Carolina, United States
HOTEL’S FAVOURITE REVIEW
Reviewed 2 weeks ago

We really enjoyed our stay at Hilton Garden Inn. It was clean, it was a unique hotel. It was really pretty and nice. The breakfast was great. The staff was really nice. I was overall pleased with everything. The hotel was kind of set up in a square with a court yard. They had a breakfast that they will cook...

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Thank TeriF212
About Hotel's Favourite Review
Hilton Garden I... L, Guest Relations Manager at Hilton Garden Inn Lancaster, responded to this review

We're happy to hear that you enjoyed your stay at our hotel! Our staff strives to provide our guests with excellent customer service and we're pleased to hear that we were able to exceed your expectations. We're also happy to hear that you enjoyed your breakfast! We hope you'll stay with us again in the future!

Scranton
Reviewed yesterday NEW

This is about the fourth time we have used this hotel! It is located just where we want to be and near in Lancaster PA. I used digital check in this time and loved it! Was able to get a second floor room with a view! Always a pleasure to visit

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Thank Kabulkathy
Worthington
Reviewed 4 days ago NEW

I enjoyed staying in this hotel. The staff was friendly and the rooms were very clean and comfortable. It was a very quiet hotel with great quality for a reasonable price in comparison to other hotels within the area.

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Thank L4212OIsabrina
Hilton Garden I... L, Guest Relations Manager at Hilton Garden Inn Lancaster, responded to this review

We're so happy to hear that you enjoyed your stay with us! We value our guests feedback and appreciate you taking the time to review your stay. We hope you'll stay with us again in the future!

Pennsylvania Grand Canyon, Pennsylvania
Reviewed 4 days ago NEW

Breakfast was restaurant quality. There were home made snacks, lemonade and coffee in the lobby each morning. The pool was nice, clean and well kept. Our rooms were impeccably clean and the beds were very comfortable. Our stay was Worth every penny!

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Thank Crystal F
Hilton Garden I... L, Guest Relations Manager at Hilton Garden Inn Lancaster, responded to this review

Thank you for reviewing your stay with us - we appreciate hearing from our guests and value your feedback! We're pleased to hear that you had a great stay and enjoyed your breakfast! We hope that you have an opportunity to stay with us again soon!

New Jersey
Reviewed 5 days ago NEW

I love Hilton Garden Inns. Have stayed at them all over the northeast. While I enjoyed my stay here, this seems to be my least favorite of those I've stayed at. Cleaning service did not come on one of the days, and while I can certainly make my own bed, paying $150+ per night, I just expected them to come....

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Helpful?
Thank crazyhorse30
Hilton Garden I... L, Guest Relations Manager at Hilton Garden Inn Lancaster, responded to this review

Thank you for your review of your stay with us. We're happy to hear that you'd stay with us again, and we do apologize for your concerns with our housekeeping schedule. We will address these issues with our management team to make sure that this does not happen again in the future. We hope that you'll stay with us again!

Laurel, Maryland
Reviewed 1 week ago

The overall experience was good. I took my kids to see Amish country but wanted a nicer place. This was nice. Disappointed with the expensive breakfast which they charged even for children who don't eat much. I traveled with 4 children and paid an adult fee for each kid. Won't do that again if I ever stay here again. The...

Review collected in partnership with Hilton Garden Inn
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Thank ScarlettDavis5
Hilton Garden I... L, Guest Relations Manager at Hilton Garden Inn Lancaster, responded to this review

Thank you for taking the time to review your stay at our hotel. We value our guests feedback and appreciate hearing about your stay. We apologize that your were less than satisfied with our breakfast option. We do offer a Bed & Breakfast Package that increases the room rate only slightly (an additional $10-$15) per night but includes breakfast for...

Kingsland, Georgia
Reviewed 2 weeks ago

We were lucky to find this place! It was extremely clean and location was perfect. Our rooms were spacious, WiFi was fast and without any glitches, the bed was very comfortable and the shower was all tiled and very modern. The Keurig coffeemaker was well stocked with delicious KCups and was perfect first thing in the morning. I would definitely...

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Thank Barbara B
Hilton Garden I... L, Guest Relations Manager at Hilton Garden Inn Lancaster, responded to this review

Thank you for taking the time to tell us about your stay! We really appreciate hearing from our guests and we love knowing that your stay exceeded your expectations! We're pleased to hear that you were able to enjoy a fresh cup of coffee in your room with our Keurig machines and complimentary Kcups! We look forward to seeing you...

Frankfort, United States
Reviewed 2 weeks ago

Excellent hotel. Nicely decorated, excellent service and amenities. Nice breakfast. Bed sleeps well. Clean and restful place to stay. Will definitely stay here again. Fire place was nice in lobby. Cookies and beverages for guests, nice touch.

Review collected in partnership with Hilton Garden Inn
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Thank F2600JJmelaniep
Hilton Garden I... L, Guest Relations Manager at Hilton Garden Inn Lancaster, responded to this review

Thank you for taking the time to review your stay with us. We're happy to hear that you enjoyed our hotel and your room. We love to provide our guests with little details, like cookies and the cozy fireplace in our lobby, to make them feel at home. We're so pleased to know you noticed! We hope you'll have the...

Reviewed 2 weeks ago

This is a great Hotel and brand they really want to make your stay pleasant. Things went well the rooms where clean and comfortable very spacious as well. The hotel staff where ready and willing to help with our traveling needs and many extras, such as upgrades and direction to attractions and dinning.

Review collected in partnership with Hilton Garden Inn
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Thank williamsQ8184WK
Hilton Garden I... L, Guest Relations Manager at Hilton Garden Inn Lancaster, responded to this review

We're so pleased to hear that you enjoyed your stay with us! We strive to exceed our guests expectations and it sounds like we were able to do so for your stay. We are happy to hear that your room was comfortable and that our staff took care of your needs during your stay. We look forward to seeing you...

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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Free Parking
  • Business Centre with Internet Access
  • Room Service
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Conference Facilities
  • Banquet Room
  • Self-Serve Laundry

Additional Information about Hilton Garden Inn Lancaster

Address: 101 Granite Run Dr, Lancaster, PA 17601-6803
Region: United States > Pennsylvania > Lancaster County > Lancaster
Price Range: $199 - $323 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn Lancaster 3*
Number of rooms: 156
Reservation Options:
TripAdvisor is proud to partner with Hilton Hotels Direct, Booking.com, Hotels.com, Expedia, Orbitz, Hotwire, Priceline, Cancelon, TripOnline SA, getaroom.com and HotelQuickly so you can book your Hilton Garden Inn Lancaster reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Garden Inn Lancaster Hotel Lancaster
Lancaster Hilton Garden Inn
Hilton Lancaster
Hotel Style:
#5 Business Hotel in Lancaster
#9 Romantic Hotel in Lancaster
#12 Family Hotel in Lancaster
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Garden Inn Lancaster staff and other travellers.
6 questions
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East Hampton, New York
over a year ago
Gloversville, New York, USA
6 months ago
Jackson, New Jersey
7 months ago
Brooksville, Florida
10 months ago
East Hampton, New York
over a year ago

See all questions (6)

Questions? Get answers from Hilton Garden Inn Lancaster staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We had room 153. It was nice.”
TeriF212, 11 Apr 2017 | Read review
“Pick a room on 2nd floor - would have been quieter”
473elainek, 27 Mar 2017 | Read review
“corner rooms are spacious”
bethsP6373CV, 5 Nov 2016 | Read review
“Quiet room on the second floor.”
EscapePhilly, 28 Aug 2016 | Read review
“Don't stay here”
fallslove, 24 Apr 2016 | Read review
5 of 5