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Hilton Garden Inn Lancaster

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Hilton Garden Inn Lancaster
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621 Reviews from our TripAdvisor Community

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There are newer reviews for Hilton Garden Inn Lancaster
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Showing 612: English reviews
Royersford, United States
Reviewed 3 weeks ago

Hotel was very clean and staff was very helpful and nice. The kitchen staff was willing to work with us with food allergies. Food was very good. Pool was great for kids. Bed was very comfortable. Bar was small but manageable.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank V4826YPjasonc
GuestServicesLNSLH, Guest Relations Manager at Hilton Garden Inn Lancaster, responded to this review

We greatly value your feedback; thank you for taking the time to provide us with a review of your stay! We're happy to hear that you enjoyed your stay and that we were able to successfully accommodate your food allergy needs! We hope you had fun swimming and we look forward to seeing you again in the future!

GIlbertsville, United States
Reviewed 3 weeks ago

Overall, a very nice experience (consistently) and a very welcoming and accommodating staff. The location is spot-on when conducting business in the Lancaster area. The parking are is ample and convenient to locating close to the room area your staying in.

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Thank davidjohns302
Reviewed 4 weeks ago via mobile

The hotel has a nice lobby and very nice bar area, although the hotel has an odd layout. The elevator is located quite a distance from the lobby. The rooms, however, are quite roomy. My room had vaulted ceilings and had a good working space. TV wasn't anything spectacular, but it did the job. Bathroom was a little tight, but...

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Helpful?
Thank Rick H
GuestServicesLNSLH, Guest Relations Manager at Hilton Garden Inn Lancaster, responded to this review

Thank you for taking the time to review your stay with us; we value our guests feedback! We're pleased to hear that you enjoyed your time with us, and that you were happy with your room! We do offer guests an entrance to the hotel directly across from the elevators so that you do not have to walk through the...

Boston, Massachusetts
Reviewed 4 weeks ago

Rooms up to date, very friendly and helpful front the desk staff, and rooms are clean. The breakfast is average at best. Nice pool but very small gym/workout area. A nice convenient location to getc to points of interest.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank U1258DB
GuestServicesLNSLH, Guest Relations Manager at Hilton Garden Inn Lancaster, responded to this review

We appreciate your review and feedback; we strive to provide our guests with the best possible service and we hope to exceed your expectations with each stay. We're happy to hear that you enjoyed your stay with us and that our staff provided you with great customer service! We hope that you have the opportunity to stay with us again...

Colleyville, Texas
Reviewed 4 weeks ago

We stayed in room 224 and maid work room was right next store. They were very chatty and noisy and the door was constantly opening and closing. Breakfast not included. Seems like most boxed chain hotels offer complementary breakfast these days.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank m c
GuestServicesLNSLH, Guest Relations Manager at Hilton Garden Inn Lancaster, responded to this review

Thank you for taking the time to provide us with feedback. We apologize that your recent stay with us did not meet your expectations. We understand how valuable a good nights sleep is; we will make sure to address this issue with our housekeeping director. We sincerely hope you will stay with us again in the future and thank you...

Greenwich, Connecticut
Reviewed 14 February 2017

This Hilton Garden Inn is perfectly located to visit Franklyn and Marshall College as well the city of Lancaster. The staff is helpful and the the rooms well designed. The breakfast is very good but their are some excellent coffee shops in town - try them out.

Review collected in partnership with Hilton Garden Inn
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Thank John28lake
GuestServicesLNSLH, Guest Relations Manager at Hilton Garden Inn Lancaster, responded to this review

Thank you for taking the time to review your stay with us! We're pleased to hear that you had a great experience! We hope you had fun exploring downtown Lancaster and experiencing all the great things our city has to offer! We look forward to having you stay again with us in the future!

Lancaster County, Pennsylvania
Reviewed 13 February 2017 via mobile

I stayed for New Year's Eve with my family. The indoor pool was nice. It's close to the mall and not too far from the activities downtown. The room was clean and the beds really comfortable. Breakfast was not included with the room.

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1Thank Abigail M. P
GuestServicesLNSLH, Guest Relations Manager at Hilton Garden Inn Lancaster, responded to this review

We appreciate you taking time to provide us with feedback on your stay at our hotel. We're pleased to hear that you enjoyed your visit and were able to explore the area and experience downtown Lancaster! We hope to have the opportunity to serve you again in the future!

Reviewed 10 February 2017 via mobile

I stayed at this location for close to a week for business. I would recommend the hotel based on my experience. I found the staff to be polite and helpful. I would like to acknowledge the housekeeping staff who make my room very comfortable. I did have an excellent hospitality cleaner by the name of Chandra. Please keep up the...

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Helpful?
Thank Mizz704
GuestServicesLNSLH, Guest Relations Manager at Hilton Garden Inn Lancaster, responded to this review

We're so pleased to hear that you enjoyed your stay with us, and thank you for taking the time to provide us your feedback! Our staff strives to exceed your expectations with each stay, and we're so happy we were able to do that. We will make sure that Chandra is aware of your satisfaction with her service!

Bolingbrook, United States
Reviewed 8 February 2017

Perfect location for my work in Lancaster, PA. Close to shopping and restaurants, quiet rooms on either of 2 floors, spread out and clean property with great pool and exercise room. I can highly recommend the site for the business man or family wanting a break!

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Helpful?
Thank Tom C
GuestServicesLNSLH, Guest Relations Manager at Hilton Garden Inn Lancaster, responded to this review

We're happy to hear that we were able to exceed your expectations and provide you with a pleasant stay! We appreciate you taking the time to provide us with feedback, and we are thrilled to hear that you would recommend us! We hope we can accomdate you again in the future!

Burke, Virginia
Reviewed 29 January 2017

Weekend stay for Futsal Tournament. Expensive for the area but service was very good. Paying for breakfast is not worth it if you have time to go elsewhere. I would say the same for dinner. I had to request towels (4 person room/4 stayed) only 3 in room.

Review collected in partnership with Hilton Garden Inn
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Thank 892kellid

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Free Parking
  • Business Centre with Internet Access
  • Room Service
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Conference Facilities
  • Banquet Room
  • Self-Serve Laundry

Additional Information about Hilton Garden Inn Lancaster

Address: 101 Granite Run Dr, Lancaster, PA 17601-6803
Region: United States > Pennsylvania > Lancaster County > Lancaster
Price Range: $174 - $301 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn Lancaster 3*
Number of rooms: 156
Reservation Options:
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Also Known As:
Hilton Garden Inn Lancaster Hotel Lancaster
Lancaster Hilton Garden Inn
Hilton Lancaster
Hotel Style:
#5 Business Hotel in Lancaster
#9 Romantic Hotel in Lancaster
#12 Family Hotel in Lancaster
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Garden Inn Lancaster staff and other travellers.
6 questions
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East Hampton, New York
over a year ago
Gloversville, New York, USA
5 months ago
Jackson, New Jersey
6 months ago
Brooksville, Florida
8 months ago
East Hampton, New York
over a year ago

See all questions (6)

Questions? Get answers from Hilton Garden Inn Lancaster staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“corner rooms are spacious”
 of 5 bubbles bethsP6373CV, 5 Nov 2016 | Read review
“Quiet room on the second floor.”
 of 5 bubbles EscapePhilly, 28 Aug 2016 | Read review
“Don't stay here”
 of 5 bubbles fallslove, 24 Apr 2016 | Read review
“Get a deluxe room on the second floor; they have high vaulted ceilings which really make it feel more spacious.”
 of 5 bubbles zooch76, 17 Mar 2016 | Read review
“My colleagues and 1 were in 3 different rooms, all great! I had a corner room, 1st floor. Very quiet!”
 of 5 bubbles MommaSim, 14 Mar 2016 | Read review
5 of 5