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Hilton Garden Inn Lancaster

741 reviews
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Traveller (28)
Room & Suite (23)
Dining (7)
Overview
  • Excellent52%
  • Very good31%
  • Average11%
  • Poor4%
  • Terrible2%
Travellers talk about
“nice hotel”(32 reviews)
“great stay”(29 reviews)
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
3.0 Star Hotel
All hotel details
Offers from Hilton Garden Inn Lancaster
Special Offer: Double Points, Every Stay
Hotel deals
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Rooms
Mar. 5Mar. 6
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1 room, 2 adults, 0 children
Standard Room
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Reviews (741)Write a Review
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Show reviews that mention
All reviewsnice hotelgreat staysoccer tournamenteasy accessclean roomother hotelsbusiness centeroff the highwayfitness centerconvenient locationpool and hot tubcoffee makerwe've stayedwould definitely stay here againbreakfast buffetfirst flooramish country
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11 - 15 of 732 reviews
Reviewed 13 December 2017

No issues with this stay. Had a good breakfast and a good sleep, thought I'll suggest again that the small pillows are terrible. Had no issues during my stay though they forgot to give me my bottles of water. Didn't get a chance to use...More

Review collected in partnership with Hilton Garden Inn
Thank jhawks1510
Reviewed 9 December 2017

After a day of shopping in the area, my sister and I were looking forward to spending time in the hot tub, but two years in a row, the same week in December, this hotel's hot tub has been broken - seems too coincidental. I...More

Review collected in partnership with Hilton Garden Inn
Thank A3656NTdouglasa
Response from Hilton Garden I... L, Front Office Manager at Hilton Garden Inn LancasterResponded 11 December 2017

Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback and we are very sorry you were unhappy with the hot tub not working during your stay with us. Unfortunately, we had an...More

Reviewed 5 December 2017

Hotel was very clean, staff friendly, rooms comfortable. We would definitely stay here again if in the area. We did not have a room by the ice machines but they were definitely loud and I felt bad for the people who had rooms right by...More

Review collected in partnership with Hilton Garden Inn
Thank jillj768
Response from Hilton Garden I... L, Guest Relations Manager at Hilton Garden Inn LancasterResponded 13 December 2017

Thank you for your feedback regarding your stay with us! We appreciate hearing from our guests and we continually use your feedback to improve our service to you! We will pass along your comments regarding the ice machines to our maintenance team. The next time...More

Reviewed 4 December 2017 via mobile

Stayed here while attending a conference at the Rock Lititz facility. The staff was very friendly and helpful. They always greeted me by name (how do they do that?). The room was nice, clean, well furnished and quiet. Plenty of parking and a convenient location....More

Thank Jeff C
Response from Hilton Garden I... L, Guest Relations Manager at Hilton Garden Inn LancasterResponded 13 December 2017

Thank you for your review of your stay with us! We appreciate hearing from our guests and value your feedback! We're so pleased to hear that you enjoyed your stay and that you plan on returning in the future. We will pass along your comments...More

Reviewed 25 November 2017

As a Hilton Honor member is was no really happy about being given a room so close to an ice machine- 2 rooms away but yet I could still hear it in the middle of the night. This was what looked like a pretty new...More

Review collected in partnership with Hilton Garden Inn
Thank 281pierreyvesr
Response from Hilton Garden I... L, Guest Relations Manager at Hilton Garden Inn LancasterResponded 29 November 2017

Thank you for your reviewing your stay with us. We appreciate hearing from our guests and value your feedback. We're sorry to hear that the ice machine was noisy and left you unable to sleep; we will address your concern with our maintenance team. Thank...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Free Parking
Fitness Centre with Gym / Workout Room
Room Service
Restaurant
Free High Speed Internet ( WiFi )
Bar/Lounge
Hotel Amenities
Free Parking
Business Centre with Internet Access
Room Service
Meeting Rooms
Laundry Service
Banquet Room
Self-Serve Laundry
Conference Facilities
Dry Cleaning
Multilingual Staff
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Hot Tub
Heated pool
Indoor pool
Details
Price range
US$147 - US$233 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Business Hotel in Lancaster
#9 Romantic Hotel in Lancaster
#12 Family Hotel in Lancaster
Room types
Non-Smoking Rooms
Details
Price range
US$147 - US$233 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Business Hotel in Lancaster
#9 Romantic Hotel in Lancaster
#12 Family Hotel in Lancaster
Room types
Non-Smoking Rooms
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Traveller (28)
Room & Suite (23)
Dining (7)
Pool & Beach (3)
Business Centre & Event Rooms (4)
Questions & Answers
Ask a question
barbararA9386XB
27 May 2017|
AnswerShow all 4 answers
Response from Kabulkathy | Reviewed this property |
We always go to Carrabba's on Fruitville Pike. There is also a Chili's right near by.
0
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L7456CRrichardb
24 October 2016|
Answer
Response from clantona | Reviewed this property |
To the best of my knowledge, No. I think they only allow service animals. take care Clanton
0
Votes
Michaela K
1 September 2016|
AnswerShow all 6 answers
Response from blueheninwv | Reviewed this property |
No, it's $9.99 additional.
0
Votes
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123
Room Tips
"Courtyard views are the quietest."
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"only 2 levels so 2nd level is quieter. but overall not a noisy place. room doors slamming shut is the biggest..."
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"Room 149 comfy King bed pull out couch and cot and we still had plenty of room frig micro nice bathroom"
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"If you plan to stay more than two nights with more than two people get a room that offers more space to move..."
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