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Tru by Hilton Lancaster East

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Guests1 room, 2 adults, 0 children
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Traveller (47)
Room & Suite (32)
Dining (12)

About

Location
Cleanliness
Service
Value
Mix quaint with modern at the new Tru by Hilton Lancaster East. Located in the heart of Amish country, you’ll be close to unique attractions, shopping and several corporate headquarters. Find just the right balance in each room with free WiFi, plenty of natural light and a comfy mattress. Breakfast is fun again. From healthy to indulgent, selection abounds with our ‘Build your Own’ Breakfast toppings bar featuring 30 sweet and savory toppings for cereal, bagels, yogurt and more. Grab snacks, drinks, light meals and single-serve wine and beer in the 24/7 market. A four zone lobby lets you work, play, lounge and eat. Energize in a fully equipped fitness center, then unwind in the indoor heated pool. Affordable travel now comes with unexpected things – like certainty.
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Property amenities
Pool
Free parking
Free High Speed Internet (WiFi)
Breakfast included
Fitness Centre with Gym / Workout Room
Breakfast Available
Business Centre with Internet Access
Children Activities (Kid / Family Friendly)
Heated pool
Indoor pool
Laundry Service
Non-smoking hotel
Public Wifi
Self-Serve Laundry
Wheelchair Access
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Room features
Air conditioning
Refrigerator in room
Accessible rooms
Family Rooms
Non-smoking rooms
Good to know
HOTEL STYLE
Trendy
Family
HOTEL CLASS
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Special Offer:Price Match Guarantee
Hotel deals
355Reviews
86Photos
3Q+A
32Room tips
Traveller rating
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  • 92
  • 57
  • 29
  • 14
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Popular mentions
The hotel was clean and the staff was friendly. The rooms were an excellent size and we appreciated the complimentary breakfast. There was a wide selection of food. The grab and go bar was well stocked.
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Review collected in partnership with Tru by Hilton
Hotel's Favourite
I stayed at the Tru with two children during a weekend dance competition and a large group of us were in the same hotel. As the reviews and photos indicate, this is a new concept hotel from Hilton featuring enhanced "Micro" features so there is no closet (other than a pipe with
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Response from aconstant2276, Manager at Tru by Hilton Lancaster East
Responded Feb. 1, 2019
Thank you so much for taking the time to provide us feedback about our property! Guest comments are what helps us ensure we are doing things correctly and help us know when we need to make changes. The Tru is a whole new concept for the Hilton brand as we were the 3rd one built in the world! We love to hear that our unique style and amazing amenities were well received and we will be sure to share your comments with our entire team. Come back again and see us soon!
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Fun hotel to stay in- like the different concept from Hilton. The rooms were extremely clean and the bed was so comfortable! Everyone working at the desk was super friendly and helpful. I highly recommend staying here if you're in the area!
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Review collected in partnership with Tru by Hilton
Although I get the concept of what they are trying to do with this hotel, I wasn't overly thrilled. Don't get me wrong, the service was EXCELLENT, the place was clean and had a lot of amenities, the rooms were small, cramped and had a giant TV like you were lying in bed in the
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Review collected in partnership with Tru by Hilton
Response from aconstant2276, Manager at Tru by Hilton Lancaster East
Responded 4 days ago
The Tru is certainly unique and vastly differs from any of the other Hilton brands. This brand offers a ton of amazing amenities at a price that has not been available in years past. With any new brand, there will certainly be some trials and adjustments along the way! Thank you so much for taking the time to provide us feedback about our property! Guest comments are what helps us ensure we are doing things correctly and help us know when we need to make changes.
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Hotel was very clean and new. Great location. Nice breakfast with a good selection. Rooms somewhat small and very modern. No drawers and ver small area to hang clothes. Bathroom was large with great amenities. Shower was large with great water pressure.
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Review collected in partnership with Tru by Hilton
Response from aconstant2276, Manager at Tru by Hilton Lancaster East
Responded 1 week ago
Thank you very much for your review! We appreciate and value your feedback with the TRU by Hilton being such a new concept. It is ever-growing and evolving in this stage. You have brought out some very valid points - and so appreciate how you have accentuated all of our positive features; like our location, breakfast and cleanliness! The TRU by Hilton is a new Hilton option that is available at a price point that we were previously not able to offer - and we are super excited about this!
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Album Categories
All photosTravellerRoom & SuiteDining Pool & BeachFamily and Play AreasBusiness Centre & Event Rooms
Photo provided by managementTru by Hilton Lancaster East
Guest room
ONLY chair in the room with a little swing in and out table.
Dispensers in the shower. Shampoo, conditioner, and body wash.
Hand soap and body cream dispensers near sink
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Are there hair dryers in the rooms?
Yes there are!
1 vote
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Hi 3Carter, The pool is open and ready for use! We will have pictures on our website soon. We hope to host you on your next trip to Lancaster!
0 votes
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Hi Onu19745941, Lancaster's newest hotel, the Tru by Hilton is a whole new and unique hotel experience. Our hotel offers a complimentary deluxe continental breakfast that features a "Top It" bar. Our Top It breakfast features warm items like bagels, donuts, grits and oatmeal with 30 sweet and savory items so you can make a healthy or indulgent morning masterpiece. Our staff will sometimes add a meat feature to our grits, which can include pork from time to time. Our breakfast staff is extremely friendly, so never hesitate to ask them if you have any questions while you are here with us. We would love the opportunity to host you and show you what the "Top It" breakfast is all about!
0 votes
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"you decide, relax in your room or all meet in lobby? if your room, this isn't the place."
"Even rooms face busy Lancaster Highway and odd rooms face the back parking lot and are quieter."
"Get a room in the back if you're concerned about noise."
"The hotel is on a main road, so rooms in the back are quieter."
"Ask for a room in the back to avoid highway noise."
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PRICE RANGE
US$101 - US$216 (Based on Average Rates for a Standard Room)
LOCATION
United StatesPennsylvaniaLancaster
NUMBER OF ROOMS
112
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