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Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
About
#6 of 46 hotels in Lancaster
Location
Cleanliness
Service
Value
Travellers' Choice
Located close to the city center, Home2 Suites by Hilton Lancaster is a walk away from shopping and restaurants as well as local businesses, government offices and medical facilities. Suites include full kitchens equipped with a dishwasher, microwave and refrigerator. Amenities include free breakfast, fitness center, pool, and outdoor patio with grills and fire pit.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Kids stay free
Children Activities (Kid / Family Friendly)
Pets Allowed ( Dog / Pet Friendly )
Parking
Wifi
Indoor pool
Heated pool
Restaurant
Breakfast available
Breakfast buffet
Business Centre with Internet Access
Non-smoking hotel
24-hour front desk
Dry cleaning
Laundry service
Self-serve laundry
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Room features
Air conditioning
Room service
Kitchenette
Microwave
Refrigerator
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Mid-range
Modern
Languages Spoken
English
Location
45Car recommended
Grade: 45 out of 100
26Restaurantswithin 1 km
3Attractionswithin 1 km
Contact
1584 Fruitville Pike, Lancaster, PA 17601
Getting there
Lancaster Station18 min
Rental CarsSee all Lancaster car hire
263Reviews5Q+A20Room tips
Reviews
Traveller rating
- 175
- 48
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We love Hilton brand and love Home2 Suites. For the amenities this place is not short of other Home2 Suites. The kitchenette has everything we need to prep and eat a simple meal. Beds are clean. Staff were helpful. The pool is decent size and clean without any strong odor. Unfortunately we found a huge issue (at least to me) -- there is mold all along the bottom of the shower door. Then it raised my alarm to look into details. There are scum hidden on the sink faucet as well. Eweee... hope they could fix these mold and scum issues. A Home2 Suites should be better than this.
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Date of stay: December 2022
Rooms
Cleanliness
Service
Room Tip: check the shower. if it's not clean, ask to change to another room.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Jessica Hery, Owner at Home2 Suites by Hilton Lancaster
Responded 6 days ago
Dear littleseeker, Thank you for your review and thank you for staying with us. We are so happy to hear that you enjoyed the Kitchen in room, Pool and the staff was helpful. We pride ourselves in having a clean and friendly hotel. We will address the cleanliness items with the housekeeping team. Thank you again for staying with us and we hope to see you again the next time you are in Lancaster.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
+1
Hotel's Favourite
We stayed in a king room for three nights on the third floor #322. The room was spacious and we loved the movable oval table to eat by the couch and also the mini kitchen. The carpeting could use some cleaning and breakfast could be extended to 10 am. We thought 9am was a bit early. This hotel allows pets so keep that in mind if you have allergies. The walk in shower was nice. We brought our own dish soap and hand soap for the kitchen. Paper towels were provided. The location was great for day trips. We loved driving the backroads of Intercourse and Bird in Hand. Stolzfus Deli was our go to spot for eating. We also liked Kitchen Kettle Village and Old Candle Barn for shopping. We did the Strasburg Railway trip one morning. Across the street from the hotel was a Starbucks and Whole Foods where we bought food to eat in the room. The staff were very friendly. Special thanks to Brandy. We will be back in the fall hopefully.…
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Date of stay: August 2021Trip type: Travelled as a couple
Room Tip: Elevators are only on one end of the hallway.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Billie Frost, Sales at Home2 Suites by Hilton Lancaster
Responded Aug. 30, 2021
Dear mango_eater, Thank you so much for taking the time to share. It sounds like you had a wonderful time here in Lancaster County and we could not be happier that you chose to stay with us. We do have quite an amazing staff and thank you for mentioning them. Thank you again and see you in the fall!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
This hotel fit our needs perfectly for a one night stay. The room was exactly what we needed, but there were issues. 1. The staff was not available and were not customer oriented. 2. The dishes were in the dishwasher and we had no idea if they were clean. 3. The sink in the bathroom did not drain. 4. The shower gel in the shower was virtually empty.. as the first to shower, there was just enough air and many pumps to get an amount to lather. I made do, and my husband used the sink soap. Topping everything was our room was noisy, mechanical room adjacent to the bed and constant running and jumping in the room above. Disappointed . This reflects badly on the Hilton brand.
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Date of stay: December 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Jessica Hery, Owner at Home2 Suites by Hilton Lancaster
Responded 6 days ago
Dear Lin-Ship214 Thank you for staying with us and for the review. I am saddened to read your experience. Please reach out to us directly to discuss the items in detail. Thank you
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Newer establishment in a convenient location for visiting the area. Nearby restaurants and grocery stores. Our room (206) smelled. It smelled like people. This is a hotel built fairly recently. I'm left wondering if, when there aren't many guests, they place those guests in the same few rooms. The kitchen sink had deep scratches. Everything already seemed worn. The weekend we were there, the hotel seemed fairly full. It is quiet in the rooms - heard very little from anyone else. Breakfast sandwiches were frozen/microwaved and barely warm to the touch. One bite and we ate elsewhere. The coffee was excellent! The staff were, apparently, taught not to smile. Will not return.
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Date of stay: October 2022Trip type: Travelled as a couple
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Response from Sarah Heatherly, Owner at Home2 Suites by Hilton Lancaster
Responded Nov. 9, 2022
Dear Guest. We appreciate your feedback. We apologize about these issues you experienced. We appreciate you sharing your comments with us as we will use these as a training tool for future guest interactions. We hope you will give us another chance if you are in the area again. Thank you for staying with us.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Rooms were clean and spacious. Breakfast was plentiful with both cold and hot foods - lots of seating in the breakfast area. We went to Intercourse and Bird in Hand while staying at this hotel and it was very convenient.
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Date of stay: October 2022
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Sarah Heatherly, Owner at Home2 Suites by Hilton Lancaster
Responded Nov. 9, 2022
Dear Guest. I want to thank you for staying with us. I am so happy to hear you enjoyed your breakfast and room. We look forward to your next visit to Home2 Suites by Hilton Lancaster.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
+1
This is our second time staying here. We love the location across the street from Whole Foods. Rooms are spacious with a mini kitchen. Comfortable mattress. Big bathroom with lots of counter space. Free breakfast. About 20 minutes or so drive from Amish country sites. Note elevators are on one end of long hallways near ice machines. I was told by front desk you need to give 24 hours notice to get your room serviced. Otherwise ask for towels and put your trash in the hallway. There is no note of this in the room. All in all we would stay here again. We’ve also stayed at the Hampton Inn which is also nice.
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Date of stay: October 2022Trip type: Travelled as a couple
Room Tip: Free parking
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Sarah Heatherly, Owner at Home2 Suites by Hilton Lancaster
Responded Nov. 9, 2022
Dear Guest. Thank you for sharing your experience at our hotel. With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met your expectations. As a valued customer, your feedback will be shared with the team to continue to inspire and motivate them to deliver exceptional customer service. Thank you for staying at Home2 Suites by Hilton Lancaster, and we hope you choose to stay with us again whenever your travel needs bring you back to Lancaster, PA.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Recently had an issue with our reservation but supervisor Anthony was useless. As a Hilton member this is the only hotel I have ever had a problem. He refused to recognize the issue or even attempt to provide help. Stay elsewhere
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Date of stay: September 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Sarah Heatherly, Owner at Home2 Suites by Hilton Lancaster
Responded Nov. 9, 2022
Dear Guest. On behalf of our entire team, we apologize for the concerns you shared about your experience. I have addressed your issues with our team. I assure you that we are working diligently to ensure a similar situation does not occur in the future. Thank you for staying with us.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Stayed for one night. Staff was good, however the cleanliness of Room 403 was not so great. There were hairs on the tiled kitchen area and on on one of the shelves in the refrigerator. The carpet in the room was very soiled and stained and there were more hairs found in the bathroom tiled floor.
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Date of stay: August 2022Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Sarah Heatherly, Owner at Home2 Suites by Hilton Lancaster
Responded Nov. 9, 2022
Dear Guest. I am so sorry to hear about your housekeeping challenges during your stay with us. This is not the standards we thrive for and I will be working with our team to ensure this is corrected. I do hope you will give us another try in the future if your travels bring you back to our area. Thank you for bringing this to our attention.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Went here for college tours. Good location near shopping & restaurants. Indoor pool & laundry. Nice staff. Big suite with sitting area & kitchenette. Comfy beds & pillows. Clean. Lots of counter space. Negatives - breakfast included but only runs to 9am (should go to 10am, but food was good), bathroom door is a pocket door & did not shut well or lock. Overall very good.
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Date of stay: August 2022
Value
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Sarah Heatherly, Owner at Home2 Suites by Hilton Lancaster
Responded Nov. 9, 2022
Dear Guest. Thank you for your review of us at Home2 Suites by Hilton Lancaster. We are glad you enjoyed your stay and hope to see you again the next time your travels bring you to the area.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We always feel welcome by a friendly staff. The room is always clean and comfortable. The location of thr hotel was perfect to a new shopping area with nice restaurants. The Hilton family of hotels is our first choice. The Home2Suites is our favorite.
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Review collected in partnership with Home2 Suites by Hilton
Date of stay: July 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Sarah Heatherly, Owner at Home2 Suites by Hilton Lancaster
Responded Nov. 9, 2022
Dear Guest. Thank you so much for staying with us at Home2 Suites by Hilton Lancaster! We are so happy to hear that you enjoyed your stay and that our staff was able to make it amazing. I will be sure to pass on your kind words to the team. We are so happy to have the opportunity to show you hospitality in our unique way. We hope to see you again the next time you are in the area. Until then, stay safe!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
PRICE RANGE
US$146 - US$210 (Based on Average Rates for a Standard Room)
LOCATION
United StatesPennsylvaniaLancaster CountyLancaster
NUMBER OF ROOMS
123
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Claim Your ListingHome2 Suites by Hilton Lancaster - UPDATED Prices, Reviews & Photos (PA) - Hotel - Tripadvisor
Frequently Asked Questions about Home2 Suites by Hilton Lancaster
Which popular attractions are close to Home2 Suites by Hilton Lancaster?
Nearby attractions include Go 'N Bananas Family Fun Center (0.9 km), Red Rose Commons (0.3 km), and Shoppes at Belmont (0.4 km).
What are some of the property amenities at Home2 Suites by Hilton Lancaster?
Some of the more popular amenities offered include an indoor pool, free wifi, and free breakfast.
Which room amenities are available at Home2 Suites by Hilton Lancaster?
Top room amenities include a kitchenette, air conditioning, and a flat screen TV.
What food & drink options are available at Home2 Suites by Hilton Lancaster?
Guests can enjoy free breakfast and an on-site restaurant during their stay.
Is parking available at Home2 Suites by Hilton Lancaster?
Yes, free parking is available to guests.
What are some restaurants close to Home2 Suites by Hilton Lancaster?
Conveniently located restaurants include Rice & Noodles Restaurant, Carrabba's Italian Grill, and Dragon Hibachi & Sushi Buffet.
Are there opportunities to exercise at Home2 Suites by Hilton Lancaster?
Yes, guests have access to an indoor pool and a fitness centre during their stay.
Are any cleaning services offered at Home2 Suites by Hilton Lancaster?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Home2 Suites by Hilton Lancaster?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Are there any historical sites close to Home2 Suites by Hilton Lancaster?
Many travellers enjoy visiting President James Buchanan's Wheatland (2.8 km), Hunsecker Mill Covered Bridge (6.2 km), and Trinity Lutheran Church (3.3 km).
Is Home2 Suites by Hilton Lancaster accessible?
Yes, it offers wheelchair access, reduced mobility rooms, and facilities for disabled guests. For specific enquiries, we recommend calling ahead to confirm.