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What I love about this hotel is the it is reasonably priced and the restaurant/bar area are very nice. They offer a lovely continental breakfast in the morning for all guests free of charge ....and the coffee is pretty good. The staff is friendly, but...More
This facility is located in a complete refurbished cork factory. While this may sound scary, it is a really nice hotel which has a look and feel different from any place we have stayed. Staff was very friendly and accomodating. Rooms were a nice size...More
Response from Felicia D, Front Office Manager at Cork Factory HotelResponded 2 weeks ago
Good day WGK_traveler,
Thank you for taking the time to leave us a review! With our buildings not having been purpose built as a hotel, sound is something we're constantly trying to improve. We have a few more ideas, so hopefully you'll notice a difference...More
Beautiful facility with great food and superior service. The banquet facility has great ambiance with superior wood flooring for great dancing. From such a large venue with very high roof, the heating system was superior. It was 30 degrees outside.More
Thank Robert R
Response from Felicia D, Front Office Manager at Cork Factory HotelResponded 3 weeks ago
Thank you for taking the time to leave such a wonderful review. We are thrilled you enjoyed your time during the event you attended along with staying nice and warm! We hope to see you again soon!
All the best,
The old factory setting is quaint and our double-queen room with exposed brick walls was spacious and comfortable.
However, we were awoken Saturday at 1:30am by a raucous post-wedding group ion the second floor, going from room to room and hanging out shouting in the...More
Extremely poor customer service: they did not clean my room; and did not apologize for it. At breakfast, even though area was full, Not One person from hotel asked if food, etc was good. The staff "floated through" the area; but never stopped. Many people...More
There are rooms on the first floor. The best and most quiet rooms are on the top floor. ( 4th in the main building). All the lower rooms you will hear the floor boards squeak above you, if the guest above you stay up... More
There are rooms on the first floor. The best and most quiet rooms are on the top floor. ( 4th in the main building). All the lower rooms you will hear the floor boards squeak above you, if the guest above you stay up late. Its part of the charm of this hotel, say the staff.
Response from Lindsey A | Property representative |
Thank you all for your interest and kind words regarding Cork Factory Hotel's comfort and our outstanding sleep experience. We understand that great customer service begins with the simplest of amenities: a great nights... More
Thank you all for your interest and kind words regarding Cork Factory Hotel's comfort and our outstanding sleep experience. We understand that great customer service begins with the simplest of amenities: a great nights' sleep!
Cork Factory Hotel originally furnished it's guest rooms with mattresses and pillows manufactured by White Dove Mattress Company in Canton, OH. The specific model in all of our guest rooms is the Medallion II Plush Firm, Double-Sided Pillow Top Mattress. It is my understanding that this particular model is not available direct to consumer, though the sales rep there tells me that the have another, very similar model that can be purchased from White Dove Mattress directly, and shipped anywhere in the world!
Of course, due to the regular wear and tear of normal occupancy throughout the year, there have been some replacements made to a select rooms throughout the property. Most replacement mattresses were Sealy Posturepedic Hybrid Series Model.
Please feel free to contact me directly if there are any additional questions or concerns. Once again, thank you for patronizing Cork Factory Hotel, and our comfortable beds will be waiting upon your next visit to Lancaster!
lindsey. antonio @ corkfactoryhotel com
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"Ask for a room on the top floor. The rooms are not well sound insulated ."