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DoubleTree Resort by Hilton Hotel Lancaster

PricelineUS$144*
View Deal
Certificate of Excellence
14/05/2017 15/05/2017
1 room 2 adults 0 children
US$150*
US$144*
US$150*
US$150*
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DoubleTree Resort by Hilton Hotel Lancaster
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1,529 Reviews from our TripAdvisor Community

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Showing 1,515: English reviews
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Medford, New Jersey
Reviewed 5 days ago NEW

We stayed at the DoubleTree during a mini family vacation. Check in was smooth, the room was big enough for 5 of us (3 adults and 2 young children), and the kids loved the pool/splash area. The room was very clean and the beds comfortable.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank edsS4462TC
DoubleTreeLancaster, Guest Relations Manager at DoubleTree Resort by Hilton Hotel Lancaster, responded to this review

edsS4462TC, Thank you for sharing your great experience, and for choosing to stay with us for your short family getaway. I am happy you enjoyed your stay, and hope that your family had a great time in the water playground! We look forward to seeing you again soon! Emily Drennen :: Edrennen@willowval.com :: Guest Relations

HOTEL’S FAVOURITE REVIEW
Reviewed 21 March 2017 via mobile

Hilton does a great job at this Lancaster hotel! Myself, my wife, and my five-year-old son stayed here a few months ago. The hotel is very clean and kept up to par. From the time that we entered the hotel and then our room we were surprised at how clean and up-to-date everything was kept. We got unpacked and decided...

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Helpful?
Thank Jason D
About Hotel's Favourite Review
DoubleTreeLancaster, Guest Relations Manager at DoubleTree Resort by Hilton Hotel Lancaster, responded to this review

Jason D, Thank you for sharing your great experience, and for choosing to stay with us. We are happy that your family had a great stay, and especially loved the indoor pool and water playground! We hope you will return and visit with us again soon! Emily Drennen :: Edrennen@willowval.com :: Guest Relations

Titusville, PA
Reviewed 5 days ago NEW

Very nice hotel, has an amazing pool for young children. I used the gym facility which was nice as well. One down side was that the hot water had to be turned off at 8:00 am the morning we were leaving, to have an outside gas line worked on. Which was understandable, which they made up for the issuing by...

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Helpful?
Thank TroyandKate
DoubleTreeLancaster, Guest Relations Manager at DoubleTree Resort by Hilton Hotel Lancaster, responded to this review

TroyandKate, Thank you for sharing your great experience, and for choosing to stay with us. We are happy you had a great experience! We are also happy that we were able to make it right when an outside gas line had to be shut off for repairs, and that you were able to enjoy a delicious breakfast to start your...

Daytona Beach, Florida
Reviewed 1 week ago

The kids loved the warm chocolate chip cookies that we received upon arrival which was nice after a long drive. nice that parking was free. Our room was very nice and clean. I always check mattresses before unpacking for fear of bedbugs and happy to see they had new ones which were spotless and the pillows and comforter were down...

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Helpful?
Thank genus-st
DoubleTreeLancaster, Guest Relations Manager at DoubleTree Resort by Hilton Hotel Lancaster, responded to this review

genus-st, Thank you for sharing your awesome experience, and for choosing to stay with us. We are happy that your family enjoyed everything from the room to the indoor water playground to breakfast in the morning to start your day off right! We will make sure to pass your suggestion about the slide hours onto our head lifeguard so she...

brooklyn, United States
Reviewed 1 week ago

This was by far the best experience I have had with my family at a hotel. The entire staff went above and beyond. The different options at the hotel made it a perfect trip and we are sure to return in the future.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
1Thank nishanip2017
DoubleTreeLancaster, Guest Relations Manager at DoubleTree Resort by Hilton Hotel Lancaster, responded to this review

nishanip2017, Thank you for sharing your great experience, and for choosing to staying with us. We are happy to hear your family had a wonderful stay, and look forward to seeing you again in the near future! Emily Drennen :: Edrennen@willowval.com :: Guest Relations

New York City, New York
Reviewed 1 week ago via mobile

We stayed here as a family with two room, a king suite and a double bed room. Both rooms were spacious with immaculately cleaned linens. Their towels were so white it was impressive. Carpets were in need of shampooing but overall we were very pleased with rooms. There's so much to do for families at this location, they really care...

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Helpful?
Thank Christine D
DoubleTreeLancaster, Guest Relations Manager at DoubleTree Resort by Hilton Hotel Lancaster, responded to this review

Christine D, Thank you for sharing your awesome experience, and for choosing to stay with us over the Holiday weekend! We are happy that your family had the opportunity to enjoy our many Holiday activities and loved the indoor water playground, as well as had a great dinner at Cafe 24 Hundred! We look forward to seeing you and your...

Staten Island, United States
Reviewed 1 week ago

The hotel has great service, many family activities, pool, playground, kids indoor water park for younger children and is near many attractions including outlets. There is the option for a buffet breakfast or sit and serve. I do wish the playground was a bit closer to the hotel. You have to cross roads to get to it and also cross...

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank kimberlycV7721JC
DoubleTreeLancaster, Guest Relations Manager at DoubleTree Resort by Hilton Hotel Lancaster, responded to this review

kimberlycV7721JC, Thank you for sharing your experience, and for choosing to stay with us! We are happy that you had a great experience, and had an opportunity to enjoy everything our property had to offer. We hope you will return and visit with us again soon! Emily Drennen :: edrennen@willowval.com :: Guest Relations

Maplewood, New Jersey
Reviewed 2 weeks ago

The quality of the hotel fell below cost of room. The food ordered from room service was not worth the money (over cooked wings). However, our children really enjoyed the pool area and I was impressed that it was staffed with life guards!

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank spruill2016
DoryHK, General Manager at DoubleTree Resort by Hilton Hotel Lancaster, responded to this review

Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback and are very sorry we fell short in meeting and exceeding your expectations. I invite you to contact me directly if you would like to discuss this stay in more detail. I am happy to hear your children...

Pasadena, Maryland
Reviewed 2 weeks ago via mobile

A special vacation pick for our granddaughters. They especially like the indoor swimming pool and pool play area. They would stay and swim for hours. We ate at the hotel restaurant several times and were not disappointed. Food and service were excellent. Our two room family suite worked out very well. Plenty of room and two TVs. We really had...

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Helpful?
Thank Verna S
DoubleTreeLancaster, Guest Relations Manager at DoubleTree Resort by Hilton Hotel Lancaster, responded to this review

Verna S, Thank you for choosing to bring your granddaughters for a swim vacation, and for taking the time to share your great experience. We are happy that they had a great time in our indoor water playground, and that everyone enjoyed the restaurant! We look forward to seeing you again the next time you are in the Lancaster area!...

Morganville, New Jersey
Reviewed 2 weeks ago

We had a great time at the hotel the service was excellent the food was excellent the overall experience was memorable... the pool was great the cookies when you first agreed it was awesome this is a great place to bring your family and to conduct your business

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank chelm521
DoubleTreeLancaster, Guest Relations Manager at DoubleTree Resort by Hilton Hotel Lancaster, responded to this review

chelm521, Thank you for sharing your wonderful experience, and for choosing to stay with us! I am happy to hear that you found everything to be excellent, and that you were able to create some great memories! We look forward to seeing you the next time you are in the Lancaster area! Emily Drennen :: edrennen@willowval.com :: Guest Relations

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14/05/2017 15/05/2017
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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenPartner Learn More
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Cafe 24 Hundred
Cafe 24 Hundred
Cuisines: American, Healthy
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Hot Tub
  • Golf Course
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Room Service
  • Business Centre with Internet Access
  • Meeting Rooms
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Conference Facilities
  • Shuttle Bus Service
  • Airport Transportation
  • Concierge
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
Whether business or pleasure brings you to the heart of Pennsylvania Dutch Country, our friendly service and host of on-site amenities promise a productive yet relaxing stay. The DoubleTree Resort by Hilton is proud to offer a host of amenities including a golf course, indoor and outdoor pools, indoor water playground, two restaurants, state-of-the-art fitness center and much more. From the warm DoubleTree chocolate chip and walnut cookie that greets you at check-in, to the moment we say good-bye, the welcome never ends at Lancaster County's premier hotel, conference center and family resort. ... more   less 

Additional Information about DoubleTree Resort by Hilton Hotel Lancaster

Address: 2400 Willow Street Pike, Lancaster, PA 17602-4849 (Formerly Willow Valley Inn & Suites)
Region: United States > Pennsylvania > Lancaster County > Lancaster
Price Range: $191 - $332 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — DoubleTree Resort by Hilton Hotel Lancaster 3.5*
Number of rooms: 185
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hilton Hotels Direct, Hotels.com, Hotwire, Priceline, Cancelon, TripOnline SA, Cheap Tickets, getaroom.com and HotelQuickly so you can book your DoubleTree Resort by Hilton Hotel Lancaster reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Doubletree Resort By Hilton, Lancaster Hotel Lancaster
Hotel Style:
#2 Business Hotel in Lancaster
#6 Family Hotel in Lancaster
#14 Romantic Hotel in Lancaster
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Questions & Answers

Here's what travellers have asked, with answers from DoubleTree Resort by Hilton Hotel Lancaster staff and other travellers.
17 questions
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McMurray, Pennsylvania
11 months ago
over a year ago
over a year ago

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Questions? Get answers from DoubleTree Resort by Hilton Hotel Lancaster staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Avoid rooms overlooking the Palm Court restaurant as you have no outside view!”
TomInPenn, 22 Mar 2017 | Read review
“The inside rooms do not have an outdoor view, but you can overlook the courtyard which has palm trees and lots of vegetation.”
Jckcamp, 22 Mar 2017 | Read review
“Get a room on the 5th floor. I think it's reserved for Hilton Honors members.”
johnnyh78, 20 Mar 2017 | Read review
“Don't get a whirlpool tub, get a room with on the outside for a quieter stay.”
Jessica397, 15 Mar 2017 | Read review
“We were on the fourth floor this time, however, we have been on them all.”
MIAIAD1978, 9 Mar 2017 | Read review
5 of 5
Priceline
US$144* /night
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Booking.comUS$150
Doubletree.comUS$150
TripAdvisorUS$150
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*Disclaimer
Prices are for 1 room, 2 adults
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