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Comfort Inn Lancaster - Rockvale Outlets

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Traveller (74)
Room & Suite (35)
Dining (8)
Overview
24 S Willowdale Dr, Lancaster, PA 17602-1470 See on map
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Fitness centre
2.5 Star accommodation
Reviews (488)
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480 results
Traveller rating
192
167
58
43
20
Traveller type
Time of year
LanguageEnglish
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192
167
58
43
20
Show reviews that mention
All reviewsholiday inn expressoutlet mallfront deskthe american music theaterroom was cleancracker barrelthe breakfast areanice hotelfree breakfaststay there againhotel is locatednice outdoor poolyogurtsight sound theaterhard boiled eggsone night staynice breakfast
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1 - 5 of 480 reviews
Reviewed 2 days ago

Another Comfort Inn added to our list of others. We do enjoy them and rarely have been disappointed. This one was not a bad choice. The room was clean and the staff friendly. The location is excellent for visiting the Amish attractions and restaurants. As...More

Thank jth3309
Reviewed 1 week ago via mobile

I coordinated a group tour for a church group. We stayed for 3 nights August 27 to 30. There were 2 motor coaches. We were in the area to attend “Jesus” at Sight & Sound and spend a day at Hershey Park. The check-in process...More

Thank love2travel01960
Response from Lizz T, General Manager at Comfort Inn Lancaster - Rockvale OutletsResponded 1 week ago

Thank you for your feedback and kind words. I will share them with our staff. If your travels bring you back to the Lancaster area I hope that you will stay with us again!

Reviewed 3 weeks ago

I stayed with my family at the Comfort Inn Landcaster from August 28-30. On August 29, after returning from a day out with my family, we decided to use the pool. At that time, my husband and I noticed that my son's crocs ( a...More

1  Thank chrissya3780
Response from Lizz T, General Manager at Comfort Inn Lancaster - Rockvale OutletsResponded 1 week ago

As this is the same review by the same guests as was left on August 31, 2018 I will only respond that the East Lampeter Township Police have not returned to our property. Therefore no one from our staff has been charged with taking your...More

Reviewed 3 weeks ago via mobile

We always stay in choice hotels because of their consistency in cleanliness and quality. This was one of the best we've stayed in for some time. The room was plenty large and we'll appointed. The staff is very friendly and helpful.

Thank Paula W
Response from Lizz T, General Manager at Comfort Inn Lancaster - Rockvale OutletsResponded 3 weeks ago

Thank you for your feedback! I will share your kind words with the staff. Come back and visit again soon!!

Reviewed 3 weeks ago via mobile

I stayed here with my family on 8/29/18. After checking our stuff in the morning, we left for Dutch wonderland. After spending all day in the heat we returned to our room, which was cleaned and stocked with fresh towels. After changing into our swimsuits,...More

1  Thank Justin B
Response from Lizz T, General Manager at Comfort Inn Lancaster - Rockvale OutletsResponded 3 weeks ago

Thank you for your feedback. We are very sorry that your son's Micky Mouse Crocs are missing. You asked if I had the direct number for the local police and I told you that we normally call 911 and tell the dispatcher that it is...More

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About
Description
We are the closet Comfort Inn to the Greenfield Corp. We are the only hotel in the county where you can score amazing bargains and treat your taste buds without ever starting the car. The hotel is situated ...More amidst one of the largest shopping outlets in the country. Take a walk, or ride the complimentary shuttle through Rockvale Outlets 90 factory direct stores and six restaurants. Tanger Outlets is just one mile away and Kitchen Kettle s country shops, quaint antique stores and numerous farmers markets are nearby. To get a real taste of Lancaster County, save room to sample the legendary PA Dutch cuisine. Whoopee pies, chicken pot pie, chow chow and shoofly pies are only the beginning. Holiday Inn Express Lancaster is surrounded by all of the best PA Dutch restaurants including Good N Plenty, Hershey Farm, Miller s Smorgasbord, Plain & Fancy Farms and Bird In Hand Restaurant. The hotel is just minutes away from a wide array of attractions including Sight & Sound Theatres, American Music Theatre featuring top named acts, Strasburg Railroad and Dutch Wonderland Amusement Park. Hershey Park and Chocolate World, Kreider s Farm and the Pennsylvania Renaissance Faire weekends Aug. through Oct. are a 30 minute drive. We offer a convenient location, comfortable accommodations and just the right mix of services, all at very affordable rates. Less
Hotel class
Hotel Amenities
HOTEL FEATURES
Pool
Free Parking
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Breakfast included
Air Conditioning
Breakfast Available
Business Centre with Internet Access
Laundry Service
Meeting Rooms
Microwave
Multilingual Staff
Non-Smoking Hotel
Outdoor pool
Refrigerator in room
Self-Serve Laundry
Wheelchair Access
Beachfront
Restaurant
Room Service
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Hotel Style
Family
Room types
Non-Smoking Rooms, Accessible rooms
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Hotel Style
Family
Room types
Non-Smoking Rooms, Accessible rooms
Number of rooms
111
Price range
US$101 - US$193 (Based on Average Rates for a Standard Room)
Formerly known as
Holiday Inn Express Lancaster - Rockvale Outlets
Also Known As
Holiday Inn Express Lancaster-Rockvale Outlets Hotel Lancaster
,
Holiday Inn Lancaster
,
Lancaster Holiday Inn
Location
United States > Pennsylvania > Lancaster County > Lancaster
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Hotel Style
Family
Room types
Non-Smoking Rooms, Accessible rooms
Number of rooms
111
Price range
US$101 - US$193 (Based on Average Rates for a Standard Room)
Formerly known as
Holiday Inn Express Lancaster - Rockvale Outlets
Also Known As
Holiday Inn Express Lancaster-Rockvale Outlets Hotel Lancaster
,
Holiday Inn Lancaster
,
Lancaster Holiday Inn
Location
United States > Pennsylvania > Lancaster County > Lancaster
Photos
Traveller (74)
Room & Suite (35)
Dining (8)
Pool & Beach (6)
Business Centre & Event Rooms (4)
Nearby
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Nearby RestaurantsSee all 630 restaurants in Lancaster
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Nearby AttractionsSee all 148 attractions in Lancaster
American Music Theatre
1,208 reviews
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Old Order Amish Tours
62 reviews
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Questions & Answers
Ask a question
goteem1560
Yes, It is me again I know i'm Smuthering you About the Carpet but just one more Question About it Maybe More I don't know Maybe Lol, It is a Carpet with Elongated Hexagons in it about 5 Or 4 feet away from eachother and it has squares in it As you can see One of the bell carts Has Yellow and Dark Brown On It that is the Carpet I am talking about Please Respond to this I have recently Talked to Joe, the front desk Receptionest. And he said He thinks he Knows the name of it, I told him about the Bell carpet as Well As I told you Folks of Lancaster. Your Company Building has Recently Been a Holiday Inn Express, And It had the Commercial Grade Carpet I was talking about. The Carpet was a Yellow Stripe with Dark brown on the Left and Right side Together Then next to the Brown stripes was the yellow stripes each on the too sides again like the Brown Stripes then After the Yellow Stripes there We're Swirls and Squares on it And then the Last Part was the Elongated Hexagons Again About 5 Or 4 Feet Away from Eachother, Afterall, There We're Several Elongated Hexagons. Thank you, for your time reading my Comment, And I hope to Recieve an Answer from a Fellow Employee of the Comfort inn - Lancaster - Rockvale Outlets Again, thank you for your time to read my 3 Paragraph Essay about the Old Versus Rug in the Long Hallways of your Hotel I do like the New Carpet But the Old Carpet Had more Memories with me than your new Carpet in your Fabululous Hotel, For the last time being, I'd like to thank you Once again for your time reading my Very Comment, Thank you All I hope to Receive An Answer... Bye :)
August 15, 2018|
Answer
Response from Lizz T | Property representative |
Unfortunately I don't have an answer for you on this. The owners purchased this carpet from a company that supplies furnishings, fittings, wallpaper and carpet to hotels. I simply don't know where the carpet originated... More
0
Votes
goteem1560
July 23, 2018|
Answer
Response from Lizz T | Property representative |
It is a carpet that Choice Hotels requires us to have in rooms. It is a commercial grade carpet, supplied by a commercial supplier. Sorry I don't have any further information for you.
0
Votes
goteem1560
July 22, 2018|
AnswerShow all 2 answers
Response from Adventurer671696 | Reviewed this property |
I recently stayed there with my girlfriend and we were very comfortable with it. We never had any interaction with the manager, the front desk clerk was accommodating, very nice repore with him. The room was clean, the... More
0
Votes
Room Tips
"We choose a room on the first floor overlooking the pool, even if the pool is not open. Nice rooms!"
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"This motel is in walking distance to the Rockvale Outlet Mall and Cracker Barrel restaurant. Our room was..."
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"I liked a room near the back. So if you shop get a cart for luggage to put your shopping bags on and take it..."
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"We asked for a hotel room near elevator b/c I am disabled. They kept us on first floor first room in hallway..."
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