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Comfort Inn Lancaster - Rockvale Outlets

Traveller (76)
Room & Suite (37)
Dining (8)
Certificate of Excellence
Overview
24 S Willowdale Dr, Lancaster, PA 17602-1470 See on map
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Fitness centre
2.5 Star accommodation
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Rooms
Feb. 3Feb. 4
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1 room, 2 adults, 0 children
Standard Room
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Reviews (497)
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All reviews holiday inn express front desk outlet mall the american music theater olive garden room was clean cracker barrel great location for shopping the breakfast area stay there again nice hotel free breakfast nice outdoor pool yogurt sight sound theater breakfast staff hard boiled eggs
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1 - 5 of 488 reviews
Reviewed 2 weeks ago

Comfort Inn Lancaster Rockvale Outlets PA 24 S. Willowdale Drive 17602 Owned by HBK Hospitality Assoc, Inc. Operated by BM Hospitality Inc. under a license from Choice Hotels International “Today is your day. Glad we could be a part of it.” Your standard hotel. Well...More

Date of stay: December 2018
Thank mindy m
Response from Lizz T, General Manager at Comfort Inn Lancaster - Rockvale OutletsResponded 1 week ago

Thank you for your feedback. We are always happy to accommodate guests using the American Music Theatre discount as long as it is a current ticket for a current show. Unfortunately tickets cannot be reused and tickets for past shows are not valid on future...More

Reviewed December 2, 2018

We've come to Lancaster many times over the years to visit family. For years it was difficult to find clean and reasonably priced motels there. Our daughter-in-law recommended The Comfort Inn at the Rockvale Outlets and we've now stayed there three times, bringing additional family...More

Date of stay: December 2018
Thank Scottie T
Response from Lizz T, General Manager at Comfort Inn Lancaster - Rockvale OutletsResponded December 4, 2018

Thank you for your kind words. I am glad that you enjoy staying with us and hope that you and your family will be returning soon!

Reviewed November 18, 2018

The room was comfortable, clean and quiet. Front desk staff was nice as was the breakfast team. No frills but super convenient and inexpensive. It's literally in the middle of the outlet shops and across the street from the theatre.

Date of stay: November 2018
Thank kittymlk212
Response from Lizz T, General Manager at Comfort Inn Lancaster - Rockvale OutletsResponded 4 weeks ago

Thank you for your feedback. We appreciate your business and hope to see you again soon!

Reviewed November 11, 2018 via mobile

This location is IN the outlets. Loved the location. Near all kinds of food joints- sonic, Olive Garden, Long Johns Silver. Check in was a breeze. Multiple floors, so the elevator was helpful. Also, there was a quiet sign for 10-8 am, so people would...More

Date of stay: September 2018
Thank LianneB335
Response from Lizz T, General Manager at Comfort Inn Lancaster - Rockvale OutletsResponded November 12, 2018

Thank you for your feedback! Glad you enjoyed your stay with us. We hope to see you again soon!

Reviewed November 9, 2018

This hotel is average. It has been refurbished. The rooms were clean and updated. The king bed was comfortable. The breakfast had waffles and the usual eggs and meat. It is located just across Lincoln Highway from the American Theater and close to Sight and...More

Date of stay: August 2018
Thank Bruce L
Response from Lizz T, General Manager at Comfort Inn Lancaster - Rockvale OutletsResponded November 13, 2018

Thank you for your feedback. We are constantly striving to keep our hotel updated and I'm glad you enjoyed our comfy beds and breakfast. The Shops at Rockvale is undergoing a lot of changes. Less outlets, more stores and restaurants. The area beside the hotel...More

View more reviews
About
Description
We are the only hotel in the county where you can score amazing bargains and treat your taste buds without ever starting the car. The hotel is situated amidst The Shops at Rockvale and close to Tanger More Outlets. To get a real taste of Lancaster County, save room to sample the legendary PA Dutch cuisine. Take in a show at American Music Theatre or Sight & Sound Theatres. For the family, Dutch Wonderland Amusement Park is right up Route 30. We offer a convenient location, comfortable accommodations and just the right mix of services, all at affordable rates. Less
Hotel class
Hotel Amenities
HOTEL FEATURES
Pool
Free Parking
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Breakfast included
Air Conditioning
Breakfast Available
Business Centre with Internet Access
Laundry Service
Meeting Rooms
Microwave
Multilingual Staff
Non-Smoking Hotel
Outdoor pool
Refrigerator in room
Self-Serve Laundry
Wheelchair Access
Beachfront
Restaurant
Bar/Lounge
Spa
Room Service
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Hotel Style
Family
Room types
Non-Smoking Rooms, Accessible rooms
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Hotel Style
Family
Room types
Non-Smoking Rooms, Accessible rooms
Number of rooms
111
Price range
US$83 - US$182 (Based on Average Rates for a Standard Room)
Formerly known as
Holiday Inn Express Lancaster - Rockvale Outlets
Also Known As
Holiday Inn Express Lancaster-Rockvale Outlets Hotel Lancaster
,
Holiday Inn Lancaster
,
Lancaster Holiday Inn
Location
United States > Pennsylvania > Lancaster County > Lancaster
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Hotel Style
Family
Room types
Non-Smoking Rooms, Accessible rooms
Number of rooms
111
Price range
US$83 - US$182 (Based on Average Rates for a Standard Room)
Formerly known as
Holiday Inn Express Lancaster - Rockvale Outlets
Also Known As
Holiday Inn Express Lancaster-Rockvale Outlets Hotel Lancaster
,
Holiday Inn Lancaster
,
Lancaster Holiday Inn
Location
United States > Pennsylvania > Lancaster County > Lancaster
Photos
Traveller (76)
Room & Suite (37)
Dining (8)
Pool & Beach (6)
Business Centre & Event Rooms (4)
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Questions & Answers
Ask a question
JennChad
November 13, 2018|
AnswerShow all 3 answers
Response from Lizz T | Property representative |
The beds are by Serta Mattress
0
Votes
JennChad
November 13, 2018|
AnswerShow all 3 answers
Response from Lizz T | Property representative |
They are Serta's. Not sure of the name but if you called Serta they could tell you.
0
Votes
goteem1560
Yes, It is me again I know i'm Smuthering you About the Carpet but just one more Question About it Maybe More I don't know Maybe Lol, It is a Carpet with Elongated Hexagons in it about 5 Or 4 feet away from eachother and it has squares in it As you can see One of the bell carts Has Yellow and Dark Brown On It that is the Carpet I am talking about Please Respond to this I have recently Talked to Joe, the front desk Receptionest. And he said He thinks he Knows the name of it, I told him about the Bell carpet as Well As I told you Folks of Lancaster. Your Company Building has Recently Been a Holiday Inn Express, And It had the Commercial Grade Carpet I was talking about. The Carpet was a Yellow Stripe with Dark brown on the Left and Right side Together Then next to the Brown stripes was the yellow stripes each on the too sides again like the Brown Stripes then After the Yellow Stripes there We're Swirls and Squares on it And then the Last Part was the Elongated Hexagons Again About 5 Or 4 Feet Away from Eachother, Afterall, There We're Several Elongated Hexagons. Thank you, for your time reading my Comment, And I hope to Recieve an Answer from a Fellow Employee of the Comfort inn - Lancaster - Rockvale Outlets Again, thank you for your time to read my 3 Paragraph Essay about the Old Versus Rug in the Long Hallways of your Hotel I do like the New Carpet But the Old Carpet Had more Memories with me than your new Carpet in your Fabululous Hotel, For the last time being, I'd like to thank you Once again for your time reading my Very Comment, Thank you All I hope to Receive An Answer... Bye :)
August 15, 2018|
Answer
Response from Lizz T | Property representative |
Unfortunately I don't have an answer for you on this. The owners purchased this carpet from a company that supplies furnishings, fittings, wallpaper and carpet to hotels. I simply don't know where the carpet originated... More
0
Votes
Room Tips
"Stayed on the second floor,was quiet, faced the parking lot and could see the sun in the Am. Room was small..."
hseyfried60
Oct. 31, 2018
Read review
"We choose a room on the first floor overlooking the pool, even if the pool is not open. Nice rooms!"
edc3k5
Aug. 30, 2018
Read review
"This motel is in walking distance to the Rockvale Outlet Mall and Cracker Barrel restaurant. Our room was..."
johnmkwv
Aug. 5, 2018
Read review
"I liked a room near the back. So if you shop get a cart for luggage to put your shopping bags on and take..."
bantrybaybeardies
Jun. 21, 2018
Read review
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