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The Hotel Lancaster

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Traveller (42)
Room & Suite (30)
Dining (1)
Overview
26 E Chestnut St North Queen & Chestnut Streets, Lancaster, PA 17602-2702 See on map
AMENITIES
Free Wifi
Parking
Breakfast included
Air Conditioning
Non-Smoking Hotel
Fitness centre
Concierge
2.5 Star accommodation
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Rooms
Oct. 28Oct. 29
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (396)
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147
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147
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62
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Show reviews that mention
All reviews yogurt continental breakfast central market within walking distance two blocks convention center art galleries parking garage is heart of downtown an older hotel convenient location hard boiled eggs room was clean and comfortable enjoyed my stay great place to stay booked this hotel excellent stay
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1 - 5 of 373 reviews
Reviewed 1 week ago

Friendly desk clerk helped us out at the last minute when our previous hotel fell through. Rooms are serviceable, clean and the beds are comfortable. Skip the "free breakfast," it is not worth the time. (Go to Rachel's Creperie!) The lobby carpets could use cleaning,...More

Thank whitneysw
Response from Rhico M, General Manager at The Hotel LancasterResponded 5 days ago

Thank you for choosing The Hotel Lancaster! We have plenty of exciting progress to present in the coming months. Our new restaurant will open in November, in which you can enjoy a better breakfast experience!

Reviewed 1 week ago via mobile

No notification of hotel under construction. Dirt, noise, dirty beat up rooms. Elevators only half work. Charge exorbitant prices for a hotel under complete renovation. Breakfast lacking and fruit half of which was spoiled.More

Thank D7412CAgailh
Response from Rhico M, General Manager at The Hotel LancasterResponded 5 days ago

It is unfortunate that your expectations were not met. With the many upcoming advancements to our overall guest experience, we hope to change your mind for future reference. We would like to make this right for you. Please do not hesitate to reach out to...More

Reviewed 2 weeks ago

This is a mid-scale hotel with courteous staff. A convenient parking structure is attached. Checking in was a little off-putting while I waited five minutes for both desk employees to resolve a problem for the person ahead of me. During our two night stay the...More

1  Thank JohnTTT
Response from Rhico M, General Manager at The Hotel LancasterResponded 5 days ago

Thank you for sharing your thoughts on your recent visit. Unfortunately, elevator 2 was being repaired due to previous issues. Although every hotel has its shortcomings, we are glad our team was curteous to your needs. During our brand transition, we are heavily relying on...More

Reviewed 2 weeks ago via mobile

At first when we arrived you could see there was some construction going on, okay we can live with that. Once we started to encounter brown running water in our room-the hotel responded that was because of the “construction”. You would thInk they could have...More

Thank wendala64
Response from Rhico M, General Manager at The Hotel LancasterResponded 5 days ago

Thank you for sharing! Unfortunately, the fire alarm was triggered and for safety procedures, we are required to evacuate the hotel until the fire marshall can deem the building safe. We assure you that we did all that we can given the unforeseen situation. The...More

Reviewed 3 weeks ago

I stayed one night here with a tour group. We were very disappointed with the hotel which resembled a building site. There were 18 of us in the group and some of them had mobility problems. The last thing we wanted was to have to...More

Thank Angela E
Response from Rhico M, General Manager at The Hotel LancasterResponded 5 days ago

Thank you for your understanding. When the elevators shut off for safety purposes, the hotel is unable to do much up until we get the elevator company comes out to reverse the safety locks. We were unable to get the specialist out soon enough as...More

View more reviews
About
Description
Discover Downtown Lancaster and stay with us, The Hotel Lancaster! We're the perfect location for your business, leisure and romantic trip to Lancaster. Enjoy free WIFI, a free "Lancaster" continental More breakfast and our crisp designed and spacious rooms. Relax in our bright lobby and enjoy the very best of our historic Lancaster neighborhood, featuring dozens of restaurants, museums and cultural sites! Plus, The Hotel Lancaster is the closest independent hotel to the Lancaster Convention Center, and footsteps to the Fulton Theater, Central Market and many nearby corporate Headquarters. Spooky Nook, Sight & Sound, Amish attractions and outlet shopping are minutes away from The Hotel Lancaster! Come be our guest. Less
Hotel class
Hotel Amenities
HOTEL FEATURES
Free High Speed Internet (WiFi)
Breakfast included
Fitness Centre with Gym / Workout Room
Air Conditioning
Business Centre with Internet Access
Concierge
Conference Facilities
Meeting Rooms
Non-Smoking Hotel
Wheelchair Access
Pool
Beachfront
Room Service
Free Parking
Restaurant
Bar/Lounge
Spa
Room types
Non-Smoking Rooms
Hotel class
Room types
Non-Smoking Rooms
Number of rooms
134
Price range
US$116 - US$263 (Based on Average Rates for a Standard Room)
Location
United States > Pennsylvania > Lancaster County > Lancaster
Hotel class
Room types
Non-Smoking Rooms
Number of rooms
134
Price range
US$116 - US$263 (Based on Average Rates for a Standard Room)
Location
United States > Pennsylvania > Lancaster County > Lancaster
Photos
Traveller (42)
Room & Suite (30)
Dining (1)
Business Centre & Event Rooms (2)
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Questions & Answers
Ask a question
chrisreid50
January 5, 2017|
AnswerShow all 3 answers
Response from Rhico M | Property representative |
The Hotel Lancaster is just two blocks from the Convention Center. We are a pet-friendly hotel. The pet fee is $25.00 per night.
0
Votes
chrisreid50
January 5, 2017|
AnswerShow all 4 answers
Response from Rhico M | Property representative |
The Hotel Lancaster is just two blocks from the Convention Center.
0
Votes
321Diane123
July 4, 2016|
AnswerShow all 5 answers
Response from chan3889 | Reviewed this property |
No, they don't have any!
1
Vote
Room Tips
"had a room on the 9th floor......had to wait a long time for elevator......."
243margaret
Aug. 14, 2018
Read review
"Ask for a room away from the ice machine."
Kristin90291
Jun. 24, 2018
Read review
"We stayed on the 9th floor"
larrypS8240UU
Feb. 25, 2018
Read review
"Definitely go for a higher floor."
GNBuss
Dec. 14, 2017
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