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Lancaster Arts Hotel

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Lancaster Arts Hotel
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895 Reviews from our TripAdvisor Community

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Showing 854: English reviews
Boston, Massachusetts
Reviewed 5 weeks ago

We stayed at the Lancaster Arts hotel the day before Thanksgiving in 2016 and thoroughly enjoyed it. I wasn't happy with the room we were initially given-- the shower was a bit mildewy, there was a hair or two in the sink, and the toiletries hadn't been replenished (almost like someone had started to clean it but not quite finished)......

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1Thank samtastik
Inspiration_Manager, Front Office Manager at Lancaster Arts Hotel, responded to this review

Dear samtastik, Thank you for taking the time to review the Lancaster Arts Hotel! I do apologize for the initial issue with your room, but glad we were able to resolve it for you right away. Thank you again for the wonderful comments, and we hope to see you again! Sincerely, Erin Aguirre-Sheetz EAguirre@lancasterartshotel.com

Oreland, Pennsylvania
Reviewed 20 March 2017

The hotel was beautiful. We were upgraded at check in without request. Rooms were amazingly decorated. Breakfast is basic, but complimentary, with tasty egg burritos you heat yourself. We cannot wait to plan another getaway weekend here.

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Thank orelandmom116
Inspiration_Manager, Front Office Manager at Lancaster Arts Hotel, responded to this review

Dear orelandmom116, Thank you for taking the time to review the Lancaster Arts Hotel! We are so happy to hear you enjoyed your stay with us - thanks again for the kind words and we hope to see you soon! Sincerely, Erin Aguirre-Sheetz EAguirre@lancasterartshotel.com

Reviewed 20 March 2017

Rooms were spacious and gorgeous not you typical cookie cutter hotel. Bathroom was spacious, very large shower and double vanity absolutely gorgeous. I was upgraded to King suite after booking a queen a nice surprise when I checked in. Breakfast was great... Plenty of parking on site... Would definitely stay again... You can work out at the YMCA across the...

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Thank Frank W
Inspiration_Manager, Front Office Manager at Lancaster Arts Hotel, responded to this review

Dear Frank W, Thank you for taking the time to review the Lancaster Arts Hotel! We are thrilled to hear you enjoyed your time with us - from the room aesthetics to some of our complimentary amenities, we really appreciate the kind words. We hope to see you again! Sincerely, Erin Aguirre-Sheetz EAguirre@lancasterartshotel.com

Parkton, Maryland
Reviewed 19 March 2017 via mobile

Hotel was gorgeous and our room was great. Upgraded from a studio to a king, small but cozy and clean. Great atmosphere and vibe. Would be 5 stars but the breakfast was underwhelming, and maybe even more so because the rest of the hotel is so well done. They may want to think of scrapping breakfast or if not give...

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Thank aitkenre1
Inspiration_Manager, Front Office Manager at Lancaster Arts Hotel, responded to this review

Dear aitkenre1, Thank you for taking the time to review the Lancaster Arts Hotel! While I am so happy to hear you enjoyed most aspects of your stay, I do apologize if breakfast was not suitable to your needs. We do offer a selection of breads, yogurts, cereals & oatmeal, fruit, hardboiled eggs, pancakes, breakfast burritos, coffee, teas, juices and...

travelforever12
Reviewed 18 March 2017 via mobile

Our room was clean and spacious but the furniture and rug felt dusty and outdated. The breakfast wasn't that great either. I think there are cleaner and better breakfast offered elsewhere. There are good restaurants nearby. I don't think we would stay here again.

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Thank travelforever12
Inspiration_Manager, Front Office Manager at Lancaster Arts Hotel, responded to this review

Dear travelforever12, Thank you for taking the time to review the Lancaster Arts Hotel. I do apologize if your stay was only satisfactory, and would love more details about your reservation. Please contact me directly, as we would love to see you again! Sincerely, Erin Aguirre-Sheetz Eaguirre@lancasterartshotel.com

Rock Hill, South Carolina
Reviewed 17 March 2017

Rooms are very spacious and comfortable. Shower is excellent. Restaurant for dinner has great food. Bar is nice and service good. You can also order from the dinner menu at the bar which is nice if you are traveling alone. Breakfast is not good at all. I usually do not eat breakfast there - which is less than impressive given...

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Thank BeachTiger89
Inspiration_Manager, Front Office Manager at Lancaster Arts Hotel, responded to this review

Dear BeachTiger89, Thank you for taking the time to review the Lancaster Arts Hotel! We are happy to hear that you enjoyed your stay with us! Please visit again in the future! Sincerely, Erin Aguirre-Sheetz EAguirre@lancasterartshotel.com

Jersey City, New Jersey
Reviewed 14 March 2017

We have stayed at this property years ago soon after it opened and returned when our usual choice was full. The art angle is interesting. The property is attractive and well maintained. Service is good. Breakfast was disappointing- Days Inn quality- all packaged starchy foods.

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Thank LKeck
Inspiration_Manager, Front Office Manager at Lancaster Arts Hotel, responded to this review

Dear LKeck, Thank you for taking the time to review the Lancaster Arts Hotel - we are happy to hear you enjoyed your stay with us! We do feature local artwork throughout our 63 guestrooms and common areas. I do apologize if breakfast was not sufficient to your needs - we do offer a deluxe continental featuring cereal, breads, yogurts,...

Reviewed 11 March 2017 via mobile

Industrial feel. Very cool hotel. This is my second time here and both rooms were FL very different but both equally cool. The staff is exceptionally friendly, the bartender is great, the complimentary breakfast above average. I love it here and will stay again anytime I'm in the area.

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Thank jpsiegelnj
Inspiration_Manager, Front Office Manager at Lancaster Arts Hotel, responded to this review

Dear jpsiegelnj, Thank you for taking the time to review the Lancaster Arts Hotel! We are so happy to hear you enjoyed your stay with us - please come see us again soon! Sincerely, Erin Aguirre-Sheetz EAguirre@lancasterartshotel.com

Reviewed 7 March 2017 via mobile

Dissapointed with the condition of the bathroom. Shower needed regrouted. Seemed dirty. Otherwise clean. Turndown service a nice perk. Breakfast just OK. Same as you would receive at any hotel that offers complimentary breakfast.

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Thank melissa M
Inspiration_Manager, Front Office Manager at Lancaster Arts Hotel, responded to this review

Dear melissa M, Thank you for taking the time to review the Lancaster Arts Hotel! While i am extremely happy that you enjoyed the majority of your stay, I am disappointed to hear about the shower. We did look into it after your departure, and the shower is currently in the process of being completely re-tiled. I did try to...

Reviewed 6 March 2017 via mobile

First time staying at this hotel. It was nice and clean, very spacious room and an incredibly comfortable bed. Staff was welcoming and friendly. Location was convenient to activities. If not for the cold weather we might have easily walked downtown. We would have given 5 stars, but feel the structure & decor show a bit of wear around the...

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Thank FrostyPA
Inspiration_Manager, Front Office Manager at Lancaster Arts Hotel, responded to this review

Dear FrostyPA, Thank you for reviewing the Lancaster Arts Hotel! We are so happy you enjoyed your stay with us! I have passed along your feedback & we thank you again for the kind words! Sincerely, Erin Aguirre-Sheetz EAguirre@lancasterartshotel.com

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Amenities

Highlights
  • Free Parking
  • Breakfast included
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Kitchenette
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Banquet Room
  • Conference Facilities
  • Laundry Service

Additional Information about Lancaster Arts Hotel

Address: 300 Harrisburg Ave, Lancaster, PA 17603-2938
Region: United States > Pennsylvania > Lancaster County > Lancaster
Price Range: $216 - $332 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Lancaster Arts Hotel 3.5*
Number of rooms: 63
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Hotel Style:
#4 Romantic Hotel in Lancaster
#4 Business Hotel in Lancaster
#8 Family Hotel in Lancaster
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Questions & Answers

Here's what travellers have asked, with answers from Lancaster Arts Hotel staff and other travellers.
5 questions
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Chevy Chase, Maryland
7 months ago
Philadelphia, Pennsylvania
8 months ago
3 months ago
over a year ago

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Questions? Get answers from Lancaster Arts Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Plan for more than just 1 night”
dh0lm, 6 Apr 2017 | Read review
“Ask for a room that has exposed brick and one away from where the staff begins their morning set up.”
orelandmom116, 20 Mar 2017 | Read review
“Some rooms in the historic building, but rooms are in a new building part of the parking garage not especially charming.”
LKeck, 14 Mar 2017 | Read review
“Studios are plenty big enough for a couple.”
amywW4199MR, 1 Mar 2017 | Read review
“One of the older rooms actually in the warehouse.”
MobyDicks33, 6 Dec 2016 | Read review
5 of 5