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Days Inn by Wyndham Lebanon Valley

Traveller (56)
Room & Suite (12)
Pool & Beach (2)
Overview
  • Excellent5%
  • Very good13%
  • Average20%
  • Poor22%
  • Terrible40%
  • Oct. 27, 2018
    “Review”
  • Oct. 1, 2018
    “Were we in the wrong place?”
AMENITIES
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Rooms
Suites
Bar/Lounge
2.5 Star accommodation
About
Description
Nestled in the heart of the Lebanon Valley, the Days Inn Lebanon Valley is just minutes from all that central Pennsylvania has to offer. This Lebanon hotel is close to the Pennsylvania Renaissance Faire and the More Mount Hope Estate & Winery, where visitors can enjoy productions in the Theatre in the Mansion.The hotel is just 12 miles from the town of Hershey, the sweetest place on earth! Visitors will enjoy Hersheypark amusement park, Hershey's Chocolate World interactive attraction, ZooAmerica wildlife park, the Outlets at Hershey shopping center and Hershey Gardens park.For auto enthusiasts, the Hershey Antique Auto Show is held every October. Additional car shows are held in Carlisle at various times throughout the year. The hotel is a short drive from Pennsylvania Dutch Country, the Sight & Sound Theatre, Rockvale Outlets Lancaster shopping center and the American Music Theatre. In addition, the area is home to many wonderful antique shops, the National Civil War Museum, and Whitaker Center for Science and the Arts. The hotel is located on Route 72, accessible from all major highways. Several golf courses can be found in the surrounding area. A variety of restaurants and cocktail lounges are located nearby. Be sure to visit the on-site Sports Page Lounge. After a long day, relax in the beautifully landscaped courtyard, featuring a seasonal outdoor pool, gazebo and pond with a waterfall. This Lebanon hotel provides corporate travelers with conveniences like private meeting rooms and banquet facilities that accommodate up to 350 people. Access to copy and fax services is also offered. The Days Inn Lebanon Valley is the place to enjoy and do it all. Whether you're planning fun-filled family vacations, key corporate meetings, memory-making events or relaxing getaways for two, we are the hotel for you. Enjoy the pleasure of attentive service, gracious hospitality and comfortable accommodations that are a hallmark at the Days Inn Lebanon Valley. We'll make your stay the very best every time. Less
Hotel class
Hotel Amenities
HOTEL FEATURES
Pool
Free Parking
Breakfast included
Bar/Lounge
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Banquet Room
Breakfast Available
Business Centre with Internet Access
Conference Facilities
Laundry Service
Meeting Rooms
Multilingual Staff
Outdoor pool
Pets Allowed ( Dog / Pet Friendly )
Wheelchair Access
Beachfront
Room Service
Restaurant
Spa
Room types
Non-Smoking Rooms, Suites, Family Rooms
Hotel class
Room types
Non-Smoking Rooms, Suites, Family Rooms
Number of rooms
130
Price range
US$59 - US$97 (Based on Average Rates for a Standard Room)
Also Known As
Quality Inn Lebanon Valley Hotel Lebanon
Location
United States > Pennsylvania > Lebanon
Nearby
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Nearby RestaurantsSee all 128 nearby restaurants
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Nearby AttractionsSee all 23 nearby attractions
Lebanon Farmers Market
26 reviews
.94 km away
Lebanon County Historical Society
17 reviews
.93 km away
Downtown Lounge
14 reviews
1.06 km away
Wertz Candies
69 reviews
1.08 km away
Reviews & more
731Reviews
82Photos
4Q+A
40Room tips
Traveller rating
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Show reviews that mention
This would be a no-star review if possible.
A co-worker and me are the student council advisors at our high school and we were in town for state conference. Out of the five hotels that were available for this conference, this was the only one with rooms left - and it was quite a
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Response from LebanonDaysInn, Front Office Manager at Days Inn by Wyndham Lebanon Valley
Responded 4 weeks ago
Hello Mr Berger, Thank you for staying with us here at the Days Inn by Wyndham in Lebanon. I apologize for this unacceptable situation that occurred. I understand the concern for cleanliness and safety when it comes to your students and co-workers. I have spoken with our staff regarding this situation so we may remedy it.
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Other than the so so reviews I have no problems with this Inn. I will returning this weekend
for a night or two when I am in Lebanon. Clean room, clean bedding, very nice people at the front desk. I will see how the breakfast is as I left long before it opened last time.
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Response from LebanonDaysInn, Front Office Manager at Days Inn by Wyndham Lebanon Valley
Responded Nov. 4, 2018
Hello! Thank you for staying with us here at the Days Inn by Wyndham in Lebanon! Thank you for your kind words regarding our staff and property, It is greatly appreciated! We are very lucky to have our hard working friendly staff with us. We do offer a complimentary continental breakfast in the morning between 6:30 AM and 9:30 AM. It was a pleasure having you stay with us and look forward to your next visit! Thank you for your feedback.
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First, the room I received was not the room I booked. What I received was a musty smelling room with mattresses that were so old you could actually see the dip in them, a small desk and a dresser that did not contain a safe or the refrigerator that was supposed to be in the room
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Review collected in partnership with this hotel
Response from LebanonDaysInn, Front Office Manager at Days Inn by Wyndham Lebanon Valley
Responded Nov. 4, 2018
Hello! Thank you for staying with us here at the Days Inn by Wyndham in Lebanon. This is an unacceptable situation, I'm very sorry that you had to experience it. I have reached out to our management to resolve the matter and prevent it from happening again. You must request a business class room to receive a microwave and fridge. Unfortunately our hotel does not offer safes at this time, We may offer them in the future. Thank you very much for your feedback, It is one of many ways we are working to improve.
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The water pressure is good. The elevator worked the lobby is pleasant. The desk personnel we're friendly. The exterior is pleasing. The guest room was worn, out-dated; the bathroom was not cleaned well.
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Review collected in partnership with this hotel
Response from LebanonDaysInn, Front Office Manager at Days Inn by Wyndham Lebanon Valley
Responded Nov. 4, 2018
Hello! Thank you for staying with us recently here at the Days Inn in Lebanon! I'm sorry to hear about the cleanliness of your room. I have directed our maintenance and housekeepers to replace any worn out items and properly clean the room. I'm sorry this was not done before you arrived. Thank you for your feedback, It is greatly appreciated!
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Reading the description of this hotel on Trip Advisor leads one to believe it is a top shelf place in a great location. I have Wyndham Rewards so thought I could trust what I read. We were given the business suite. After a long 12 hour drive, we just wanted to relax and sleep.

F
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Response from Guest-Relations08751, Staff at Days Inn by Wyndham Lebanon Valley
Responded Oct. 5, 2018
I’m sorry to hear about your bad experience. We’re normally known for our exceptional location and attention to detail, and we regret that we missed the mark. My name is Gabby and I am reaching out on behalf of hotel management. If you’d like to discuss this further, please contact our hotel’s General Manager (Kathy) at [howerk@hammockworldwide.com] or feel free to email our department guestrelations@hammockworldwide.com. This hotel now features the Text-The-Desk® amenity to allow guests to message the front desk staff during their visit. Over 20,000 guests visited last year.
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Album Categories
All photosTravellerRoom & SuitePool & BeachBusiness Centre & Event Rooms
Iron on floor of closet. That is just not trying. Thinking the staff is not well rewarded.
Bathroom
Photo provided by managementDays Inn by Wyndham Lebanon Valley
Photo provided by managementDays Inn by Wyndham Lebanon Valley
Photo provided by managementDays Inn by Wyndham Lebanon Valley
Previous
Kathy, Why are you continuing to refuse our refund ? You said orbtiz messed up On the smoking room. But We also needed 2 beds not 1 bed. A mother and teenage son should not share a bed. We complained to Days Inn corporate and even called the owner but he refused he admit he that he even owned the property.
Sorry I can't help you. I've stayed there many times with no issues, so I can't tell you how to solve yours. Possibly threatening to write a bad review on Yelp and other sites might help, but I doubt it. Your best bet is to fight it with your credit card company, especially if it's American express... They're great! Good luck!
0 votes
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Is there a security deposit due at check in, on top of room rate? If so, how much, and is it refundable?
Hello! Great question! We do not require security deposits if guests keep a credit card on file for incidentals when paying cash. Typically, a security deposit would be required for guests typically under the age of 21 and/or if no valid credit card is held on file.
1 vote
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does this hotel have a indoor pool?
No- Just an outdoor pool. I didn't think it was horrible. - Staff was friendly and courteous. It's just an old hotel that needs some upgrading but for the price and location it's not bad. Rooms were very basic but everything worked and we only needed a place for the night - We didn't have noise issues.
1 vote
Why does no one care about the conditions of this hotel? Why is this even allowed to happen to people?
Serious?? This hotel is a dump... we would never ever stay there again
1 vote
Show all answers
"rooms in the back are not the best rooms which inclued rooms that are on the 1st or 2nd floor"
"Evidently there are "new" rooms someplace on this property. Maybe they are better."
"Keep looking."
"Don't stay here"
"Rooms in back do not get traffic noise."
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