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General Sutter Inn

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Traveller (39)
Room & Suite (33)
Dining (27)
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Rooms
Dec. 23Dec. 24
|
1 room, 2 adults, 0 children
Standard Room
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About
  • Excellent35%
  • Very good34%
  • Average14%
  • Poor9%
  • Terrible8%
Certificate of Excellence
This comfortable inn is located across the street from the residence of California pioneer John Augustus Sutter, who fled here after losing everything in the Gold Rush.
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Property amenities
Restaurant
Free Parking
Bar/Lounge
Public Wifi
Free High Speed Internet (WiFi)
Breakfast included
Banquet Room
Non-Smoking Hotel
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Room features
Non-Smoking Rooms
Air Conditioning
Suites
Good to know
HOTEL STYLE
Historic Hotel
Business
HOTEL CLASS
Hotel links
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Reviews (169)
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167 results
Traveller rating
60
56
22
16
13
Traveller type
Time of year
LanguageEnglish
60
56
22
16
13
Show reviews that mention
All reviews second floor fish and chips historic hotel the penthouse bulls head public house the wait staff outdoor dining great beer seen better days on tap celebrate our anniversary the location is perfect ahead of time hotel staff yogurt heart of downtown the noise level
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1 - 5 of 167 reviews
Reviewed October 14, 2018

This was only the second time we had come to the restaurant portion of the Inn. Again, it was for dinner, and the choices on the menu are varied and delicious. This is a high class place, so, of course, the cost is going to...More

2  Thank Jack K
Response from paul p, General Manager at General Sutter InnResponded October 18, 2018

Dear Jack K., Thank you for taking the time to give us such a thorough review! We are so pleased to hear that you enjoyed your experience in our dining room. For future knowledge, we are always happy to adjust the spice of a dish...More

Reviewed July 11, 2018

We like places to stay with a little personality; this place had none. Big room, clean. Boring. Walk-up to rooms (not elevator). Confusing (at first) access to parking. We're not going back. There are so many other places to stay in the area-- more interesting...More

Thank Rellots123
Response from paul p, General Manager at General Sutter InnResponded August 17, 2018

Dear Rellots123, Thank you for taking the time to review our establishment on Trip Advisor. I am sorry that your experience in our Inn was not what you were hoping for. As we are a part of the Lititz Historical Society, installing an elevator would...More

Reviewed July 8, 2018 via mobile

We enjoyed the outdoor dining and the food and drinks. Great menu selection! Everything we had was really good. The service was great, and it wasn't a long wait. Such a cute town. We had fun walking main street. Fish and chips were amazing, huge...More

Thank elyseh
Response from paul p, General Manager at General Sutter InnResponded August 17, 2018

Dear Elyseh, Thank you so much for sharing your experience here with us at the General Sutter Inn. We are so glad you enjoyed your experience with us. Please stop back and see us again soon. Cheers, Brant Dunlap General Manager General Sutter Inn Bulls...More

Reviewed July 7, 2018 via mobile

Wife and I stayed there and it was pretty good. The room was comfortable, but the rooms entry doors were tight and we and our neighbors had to slam them to close them which woke me up when the neighbor came in after 11 o’clock....More

Thank Joe R
Response from paul p, General Manager at General Sutter InnResponded August 17, 2018

Dear Joe R., Thank you for your great review on TripAdvisor. I will pass your notes along to our maintenance department regarding the doors so we can ensure a quieter more peaceful nights for our guests. We hope to see you back on your next...More

Reviewed June 9, 2018 via mobile

Two years ago we stayed for two nights to celebrate our anniversary. It was a pleasant, uneventful visit. We enjoyed the food and drink in the pub and thoroughly enjoyed the shops and ambience of the town. So we decided to return to celebrate our...More

1  Thank dgtrip66
Response from paul p, Manager at General Sutter InnResponded June 10, 2018

Dear dgtrip66, Thank you for taking the time to review our establishment here on TripAdvisor. I am so sorry for the poor experience you had as our guest. I have sent you a private message in order to discuss the matter further and look forward...More

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Questions & Answers
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Anna Z
February 4, 2016|
AnswerShow all 2 answers
Response from Bennett F | Reviewed this property |
No refrigerator or micro wave. There is a coffee maker. There are all different kinds of rooms though...I have always paid at check out. I'm sure there is a laundry place in Litiz. No breakfast offered for free, but there is... More
0
Votes
Room Tips
"We did not stay at the hotel so have no opinion on the amenities there."
247marcial
Jun. 21, 2017
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"Hotel does not have elevators."
Mmr4647
Mar. 7, 2017
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"Stay on the second floor if possible...no elevators!"
karlap107
Sep. 15, 2016
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"If you want privacy and want to be a rock star its 3rd floor! old world charm of a true inn , go for the..."
sandralynnec
Aug. 25, 2016
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PRICE RANGE
US$158 - US$221 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
general sutter hotel lititz
LOCATION
United StatesPennsylvaniaLititz
NUMBER OF ROOMS
17
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