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Homewood Suites by Hilton Philadelphia Great Valley

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Homewood Suites by Hilton Philadelphia Great Valley
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490 Reviews from our TripAdvisor Community

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Showing 481: English reviews
Virginia Beach, United States
Reviewed 10 July 2016

This was just a stop on a family driving trip where we stayed at 5 different places, one of which was a Fairmont property. Homewood Suites was by far the nicest and cleanest, with the best staff of them all for a lessor price.

Review collected in partnership with Homewood Suites by Hilton
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Thank Todd W
Jordan B, General Manager at Homewood Suites by Hilton Philadelphia Great Valley, responded to this review

Thank you so much for taking the time to share such amazing feedback regarding the service /accommodations that you recently experienced at our hotel. We are so thrilled to hear the you choose our property for the family to lodge along the way of your vacation. Our entire Team strives to deliver legendary service on all levels to each and...

Reviewed 8 July 2016

I find the rooms and service to be excellent. The breakfast is consistently good with a fair selection of options. The evening social can vary from excellent to passable. But I am a long term guest and use the social as my evening meal most days.

Review collected in partnership with Homewood Suites by Hilton
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Thank George B
Jordan B, General Manager at Homewood Suites by Hilton Philadelphia Great Valley, responded to this review

Thanks so much for taking the time to share valuable feedback regarding your recent experience at our hotel. We are glad to hear that our service/accommodations we offered were satisfactory during your time with us. We look forward to welcoming you Home again soon! Yours In Hospitality,

Simpsonville, South Carolina
Reviewed 6 July 2016 via mobile

Homewood has the best hospitality. Stayed at another Hilton chain last two weeks, doesn't compare. These folks act like they are glad to have you here and mean it whether here, Atlanta, Charleston or wherever which is why I'd recommend anytime! Proves that good management and customer service goes a long way! And I'm picky, just ask the folks at...

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Thank LynxHD
Jordan B, General Manager at Homewood Suites by Hilton Philadelphia Great Valley, responded to this review

Thank you so much for taking the time to share such awesome comments regarding your recent experience at our hotel. We are so thrilled to hear the service/accommodations we offered during your stay exceeded your expectations. I will pass along the positive feedback to my team as we love to hear when we have succeeded with delivering legendary service on...

Reviewed 6 July 2016

Thank you to the entire staff for a great stay. You made me and my family feel right at home. All of your hard work did not go unnoticed. The kids had a blast in the pool and breakfast was wonderful. Thank you again!!

Review collected in partnership with Homewood Suites by Hilton
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Thank amygA6657QM
Jordan B, General Manager at Homewood Suites by Hilton Philadelphia Great Valley, responded to this review

Thanks so much for taking the time to share such amazing feedback regarding your recent experience at our hotel. We are thrilled to hear that the service/accommodations we offered during your stay exceeded your expectations. My entire team strives to deliver legendary service on all levels and we love to hear when we have succeeded. We look forward to welcoming...

Bloomfield Hills, Michigan
Reviewed 3 July 2016

Great hotel and would definitely stay there again. Convenient location, friendly staff, big and clean room, free happy hour and breakfast, and overall nice place. Outdoor courtyard has nice sitting area as well. They did a great job on the renovation.

Review collected in partnership with Homewood Suites by Hilton
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Thank christophergD3970AH
Jordan B, General Manager at Homewood Suites by Hilton Philadelphia Great Valley, responded to this review

Thank you so much for taking the time to share such amazing feedback regarding your recent experience at our hotel. We are so glad to hear that you enjoyed the service/accommodations we offered during your time at our hotel. We are so impressed with our renovations now that they are finally complete as well! We look forward to welcoming you...

Wilmington, Delaware
Reviewed 3 July 2016

We were in the area for a wedding and didn't want to have to drive 45 mins home after having fun. Found a great rate online and booked a King suite. First time staying at a Homewoods Suites but would book again. Hotel reception was great, clean lobby, small lobby store. They had a large breakfast area, huge outdoor seating/cocktail...

Review collected in partnership with Homewood Suites by Hilton
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Thank Tanya S
Jordan B, General Manager at Homewood Suites by Hilton Philadelphia Great Valley, responded to this review

Thanks so much for taking the time to share feedback regarding your recent experience at our hotel. We are so thrilled to hear that our accommodations/service we offered during your stay exceeded your expectations. In regards to the breakfast options that were available @10am when you were able to enjoy breakfast I apologize as we always strive to make sure...

Traverse City, Michigan
Reviewed 29 June 2016

We've stayed here many times over the past five years. The rooms are clean and attractive. The bed is comfortable and there are plenty of pillows. Lots of options with two TV's (one with a desk area), fold out bed from the sofa for kids or extra travelers, kitchen is equipped with a cook top, pans, dishes, microwave, refrigerator, dishwasher,...

Review collected in partnership with Homewood Suites by Hilton
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Thank LKW57
Jordan B, General Manager at Homewood Suites by Hilton Philadelphia Great Valley, responded to this review

Thanks so much for providing such awesome feedback regarding your recent experience at our hotel. I am so glad to hear that our service/accommodations that we offered during your stay exceeded your expectations. We are thrilled to hear that when you return to the Malvern area we are your #1 choice for lodging needs. We look forward to welcoming you...

Asheville, North Carolina
Reviewed 23 June 2016

Is undergoing a major renovation. Lobby all torn up when we were there. Front desk staff was clueless when asked any question. Poorly trained. Room was fine and typical Homewood suites. Did not get maid service one of the nights we were there. Not sure why. Front desk said they were busy so they may have skipped us to take...

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Thank bumpkin13
Jordan B, General Manager at Homewood Suites by Hilton Philadelphia Great Valley, responded to this review

Thanks so much for sharing such valuable feedback regarding your recent experience at our hotel. I apologize that we fell short with our service/accommodations that we offered during your stay with us. As you mentioned during your time with us our hotel was undergoing a full property renovation that has now been completed along with our Lobby area as well....

Point Pleasant, New Jersey
Reviewed 23 June 2016

Having stayed in a number of Homewood Suites (and similar offerings of competitive hotel chains), this was your basic hotel, not too much more, not too much less. Our room was ground floor, next to the elevator so it was fairly noisy. The refrigerator in the room did not work well; the freezer worked but the frig part did not...

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Thank DaddyDookers
Jordan B, General Manager at Homewood Suites by Hilton Philadelphia Great Valley, responded to this review

Thanks so much for taking the time to share such valuable feedback regarding your recent experience at our hotel. We apologize that the service/accommodations we offered during your time at our hotel did not exceed your expectations. In regards to the issues that you endured with your refrigerator, I will be sure to pass along those concerns to our maintenance...

Philadelphia, Pennsylvania
Reviewed 22 June 2016

Great hotel, but need better customer service, lost My Gold status and points because they couldn't merge my accounts, had to call the 800 number with some resolution , they merged the accounts but lost a lot of points, The rooms are clean, great locations, ok breakfast but could be better with more selections.

Review collected in partnership with Homewood Suites by Hilton
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Thank Bassem G
Jordan B, General Manager at Homewood Suites by Hilton Philadelphia Great Valley, responded to this review

Thanks so much for sharing valuable feedback regarding your recent experience at our hotel. I apologize that you endured some issues regarding service with your Hilton Honors account/status. Every guest service agent is trained to be able to assist all of our Hilton loyalty members with any request in regards to their account as long as there is the correct...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
  • Room Service
  • Bar/Lounge
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Conference Facilities
  • Room Service
  • Laundry Service
  • Banquet Room
  • Self-Serve Laundry

Additional Information about Homewood Suites by Hilton Philadelphia Great Valley

Address: 12 E Swedesford Rd, Malvern, PA 19355-1488
Region: United States > Pennsylvania > Malvern
Price Range: $155 - $318 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Homewood Suites by Hilton Philadelphia Great Valley 3*
Number of rooms: 123
Reservation Options:
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Also Known As:
Homewood Suites By Hilton Philadelphia / Great Valley Hotel Malvern
Homewood Suites Malvern
Hilton Malvern
Homewood Malvern
Malvern Hilton
Malvern Homewood Suites
Homewood Suites Philadelphia
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Questions & Answers

Here's what travellers have asked, with answers from Homewood Suites by Hilton Philadelphia Great Valley staff and other travellers.
6 questions
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Fall River, Massachusetts
Fall River, Massachusetts
brooklyn
over a year ago

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Questions? Get answers from Homewood Suites by Hilton Philadelphia Great Valley staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Avoid room 133 as it is near the door that slams shut.”
 of 5 bubbles KateTnyc, 7 Nov 2016 | Read review
“Always ask for a room away from the elevator.”
 of 5 bubbles HappyMom231, 25 Jul 2016 | Read review
“all seem to be good... I liked the higher number rooms, less foot traffic at the back of the building”
 of 5 bubbles 272erikf, 31 May 2016 | Read review
“As Hilton Diamonds, we request top floor (no feet running overhead.)”
 of 5 bubbles mbeth1403, 18 May 2016 | Read review
“any room would be perfect, I was worried cause ours was right across from elevator. but never heard anything”
 of 5 bubbles ljt5x, 7 May 2016 | Read review
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