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Extended Stay America - Philadelphia - Malvern - Great Valley

78 reviews
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Traveller (11)
Room & Suite (7)
Dining (1)
Overview
  • Excellent30%
  • Very good14%
  • Average17%
  • Poor15%
  • Terrible24%
Travellers talk about
“esa”(8 reviews)
“rates”(3 reviews)
“microwave”(4 reviews)
Free Wifi
Free Parking
Breakfast included
Non-Smoking Rooms
Suites
Kitchenette
Pets Allowed
2.5 Star Hotel
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Rooms
Feb 4Feb 5
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1 room, 2 adults, 0 children
Standard Room
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Reviews (78)Write a Review
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1 - 5 of 76 reviews
Reviewed 26 October 2017

Much like other reviewers, I agree the room could have been cleaner & the lobby maintained a bit better. However, the people were friendly & made me & my cat feel very welcome at every turn! Luis at the front desk was great! The bathroom...More

Thank Ariel L
Response from 00esa, Manager at Extended Stay America - Philadelphia - Malvern - Great ValleyResponded 27 October 2017

Ariel, thank you for returning to us at Extended Stay America. We are pleased to know you and your cat had a pleasant visit and that you were impressed with the service provided by our staff. We have shared your concern with our housekeeping team...More

Reviewed 10 October 2017

Unfortunately, some PA hotels permit smoking and this is one of them. While ESA is a great brand, this site is not. As it does, smoke has permeated the hotel and property is littered with cigarette butts. I have inserted to photos of the first...More

1  Thank 535kevinm
Response from 00esa, Manager at Extended Stay America - Philadelphia - Malvern - Great ValleyResponded 11 October 2017

Kevin, thank you for being our guest and sharing your feedback. We apologize for the smell of smoke you experienced on your stay and the inconvenience it caused. We work hard to provide a clean and comfortable environment and we are sorry that the smell...More

Reviewed 1 September 2017

Booked 2 nights in late August during a move. First impression set the tone: the lobby rug looked like the living room rug in my college fraternity house ! Not good...Room was mediocre and amenities poor. My wife refused to get in the tub as...More

Thank Thomas T
Response from 00esa, General Manager at Extended Stay America - Philadelphia - Malvern - Great ValleyResponded 2 September 2017

Thomas, please accept our sincerest apologies for not living up to your expectations which led to a disappointing stay. We want every guest who stays with us to have a comfortable experience and to depart with a lasting favorable impression, but we are extremely sorry...More

Reviewed 1 July 2017

It seems to be good stay at this place.. I would like to recommend to my friends about this hotel in PA. Couple of information..Price should be little challenging and need more TV channels as well.. Overall it should be good.More

Review collected in partnership with Extended Stay
Thank santhoshl685
Response from 00esa, General Manager at Extended Stay America - Philadelphia - Malvern - Great ValleyResponded 2 July 2017

Thank you for choosing to stay Extended Stay America - Philadelphia - Malvern - Great Valley and for sharing your review. We are delighted to know you were satisfied with your stay. We appreciate your observation and have taken a note of it. Thanks for...More

Reviewed 27 June 2017

The outside of the hotel was so nice I had a little higher expectations for the room itself. Unfortunately, the room was meh. It needed updating and a thorough deep clean. I also didn't care of the makeshift air flow system to get the AC...More

Thank meech1k
Response from 00esa, General Manager at Extended Stay America - Philadelphia - Malvern - Great ValleyResponded 29 June 2017

Thank you for being our guest and for sharing your feedback. We are pleased to know you liked our courteous associates, but I am sorry for not meeting all of your expectations. We value your feedback and have taken a note of all your concerns....More

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About
Amenities
Top amenities
Free Parking
Free High Speed Internet ( WiFi )
Breakfast included
Hotel Amenities
Free Parking
Self-Serve Laundry
Breakfast included
Room amenities
Microwave
Details
Price range
US$78 - US$105 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Non-Smoking Rooms, Suites
Details
Price range
US$78 - US$105 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Non-Smoking Rooms, Suites
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Traveller (11)
Room & Suite (7)
Dining (1)
Hotel & Grounds (9)
Bathroom (6)
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Room Tips
"Pick another hotel."
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"Choose another hotel !"
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"Check your credit card statement and also check your bill before you leave."
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"Third floor if you like privacy"
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